Crestron HD-PS402 User manual

The HD-PS402 provides a 4K60 4:4:4 AV presentation system with
enhanced HDMI® video switching and audio presentation capabilities for
areas such as conference rooms and classrooms. The HD-PS402 includes
four HDMI inputs and two HDMI outputs with mirrored DM Lite®
outputs.
In the Box
1 HD-PS402 AV Presentation System
Additional Items
1 Power Cord, 6 ft 7 in. (2 m) (2001134)
2 Bracket, Rack Mount, 1 RU (2032122)
4 Connector, 3-Pin (2003575)
2 Connector, 5-Pin (2003577)
6 Screw, 4-40 x 5/16 in., Pan Head, Phillips, Black (2007164)
Install the Device
The device occupies 1 RU of rack space in a 19-inch equipment rack.
WARNING: To prevent bodily injury when mounting or servicing the
unit in a rack:
lWhen mounting the unit into a partially filled rack, load the rack
from the bottom to the top with the heaviest component at the
bottom of the rack.
lIf the rack is provided with stabilizing devices, install the stabilizers
before mounting or servicing the unit in the rack.
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Rack Mounting Safety Precautions
Elevated Operating Ambient Temperature: If installed in a closed or
multi-unit rack assembly, the operating ambient temperature of the
rack environment may be greater than the room ambient temperature.
Therefore, consideration should be given to installing the equipment in
an environment compatible with the maximum ambient temperature
(Tma) specified by the manufacturer.
Reduced Airflow: Installation of the equipment in a rack should be such
that the amount of airflow required for safe operation of the equipment
is not compromised.
Mechanical Loading: Mounting of the equipment in the rack should be
such that a hazardous condition is not achieved due to uneven
mechanical loading.
Circuit Overloading: Consideration should be given to the connection of
the equipment to the supply circuit and the effect that overloading of
the circuits might have on overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be
used when addressing this concern.
Reliable Earthing: Reliable earthing of rack-mounted equipment should
be maintained. Particular attention should be given to supply
connections other than direct connections to the branch circuit (e.g., use
of power strips).
To mount the device into a rack:
1. Attach the two included rack mount brackets to the device using the
six included 4-40 x 5/16 in. Phillips pan head screws (three screws for
each side of the device).
2. Mount the device into a rack using four rack mount screws (two
screws per bracket, not included).
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Connect the Device
Connect the front and rear panels of the device as required for the application.
Front Panel Connection
3

Rear Panel Connections
4
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NOTES:
lEach pair of mirrored DM Lite and HDMI outputs displays the same
image on two display devices.
lSupported DM Lite receivers are the HD-RX-101-C-E,
HD-RXC-101-C-E,HD-RX-101-C-1G-E, and HD-RXC-101-C-1G-E.
Support of the HD-RX-201-C-E DM Lite receiver and the DMPS Lite
switchers (HD-RX-4K-210-C-E,HD-RX-4K-210-C-E-POE,
HD-RX-4K-410-C-E,HD-RX-4K-410-C-E-SW4,HD-RX-4K-510-C-E,
and HD-RX-4K-510-C-E-SW4) is provided for the extension of audio
and video signals only. The HD-PS402 web interface does not
support configuration of connected HD-RX-201-C-E receivers or
DMPS Lite switchers. Those devices require a separate LAN
connection and must be configured using the web interface of each
device.
lThe AC mains power connection powers both the HD-PS402 and
connected DM Lite receivers. When connected to the HD-PS402,
the DM Lite receivers must not be connected to power.
Balanced/Unbalanced Audio Output
Refer to the following table and illustration for analog audio AUX output
pin assignments and connection information.
Signal Name Balanced Audio Output Unbalanced Audio Output
+ L+ L+ Out
- L− Open
G Shield/ground Common ground
+ R+ R+ Out
- R- Open
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Upgrade the Firmware
Before using the device, upgrade the firmware. The latest firmware can
be downloaded from the HD-PS402 product page on the Crestron
website (www.crestron.com).
Configure the Device
Configure the device using the web interface. To access the web
interface, open a web browser and then go to the IP address of the
device.
NOTE: By default, the IP address of an HD-PS402 device is assigned by
a DHCP server on the network. If a DHCP server does not exist on the
network, the IP address defaults to a link-local address in the
169.254.xxx.xxx range. To display the IP address on the connected
display, press the SETUP button on the front panel of the device.
If no account has been created, create an account by entering a user
name and password. After an account is created, log in to the web
interface by entering the user name and password.
Connect to the Cloud
The XiOCloud®service allows supported devices across an enterprise to
be managed and configured from one central and secure location in the
cloud. Supported Crestron® devices are configured to connect to the
service out of the box.
Use of the service requires a registered XiOCloud account. To register
for an XiOCloud account, refer to
www.crestron.com/Support/Tools/Licensing-Registration/XiO-Cloud-
Registration-Room-Licenses.
To connect the device to the XiOCloud service:
1. Record the MAC address and serial number that are labeled on the
shipping box or the device. The MAC address and serial number are
required to add the device to the XiOCloud service.
NOTE:If the device has multiple MAC addresses, use the MAC
address that is providing the primary connection back to the
network. For most devices, the Ethernet MAC address should be
used. However, if your device is connecting to the network over a
different protocol (such as Wi-Fi® communications), use the
MAC address for that protocol instead.
2. Log in to your XiOCloud account at portal.crestron.io.
3. Claim the device to the XiOCloud service as described in the
XiOCloudUserGuide.
Select the device from the cloud interface to view its status and
settings. The device may now also be managed and assigned to a group
or room. For more information, refer to the XiOCloudUserGuide.
NOTE:For XiOCloud accounts with room-based licenses, the device
must be added to a licensed room before its status and settings can be
viewed.
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Observe the LED Indicators
Refer to the following table for information about the LED indicators on
the device.
LED Indicator Color Meaning
PWR Amber Power is being applied to the device.
Thedevice is booting.
Green Power is being applied to the device.
Thedevice is operational.
AUTO Green Automatic switching is enabled.
SETUP Red The SETUP button is pressed.
INPUT 1-4 Green The corresponding input is routed to
an output.
Amber A source is detected at the
corresponding input but is not routed
to an output.
OUTPUT 1-2 Green The corresponding output is
transmitting video.
Amber The corresponding output is detected
but no video is routed.
FOLLOW Green Follow Output mode is enabled, which
causes the selected HDMI input to be
routed to HDMI and DM Lite outputs 1
and 2 simultaneously.
Ethernet Green A 100BASE-TX link is established.
Amber A 1000BASE-T link is established.
Flashing amber Data activity is occurring on the
Ethernet link.
DM Lite
OUTPUT Green A DM Lite link is established.
Flashing amber Non-HDCP video is detected.
Solid amber HDCP video is detected.
Visit the Product Page
Scan the QR code to visit the product page.
HD-PS402
www.crestron.com/model/6511415
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Additional Information
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Model: M202004002
Crestron product development software is licensed to Crestron dealers and Crestron
Service Providers (CSPs) under a limited nonexclusive, nontransferable Software
Development Tools License Agreement. Crestron product operating system software is
licensed to Crestron dealers, CSPs, and end-users under a separate End-User License
Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/opensource.
Crestron, the Crestron logo, DM Lite, DMPS Lite, and XiO Cloud are either trademarks or
registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. HDBaseT and the HDBaseT Alliance logo are either trademarks or registered
trademarks of the HDBaseT Alliance in the United States and/or other countries. HDMI
and the HDMI logo are either trademarks or registered trademarks of HDMI Licensing
LLC in the United States and/or other countries. Wi-Fi is either a trademark or a
registered trademark of Wi-Fi Alliance in the United States and/or other countries.
Other trademarks, registered trademarks, and trade names may be used in this
document to refer to either the entities claiming the marks and names or their products.
Crestron disclaims any proprietary interest in the marks and names of others. Crestron
is not responsible for errors in typography or photography.
©2021 Crestron Electronics, Inc.
Doc. 8991A
10/27/21
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