Crestron C2N-IRGW-F How to use

Crestron C2N-IRGW-F
IR Gateway
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2007 Crestron Electronics, Inc.

Crestron C2N-IRGW-F IR Gateway
Contents
IR Gateway: C2N-IRGW-F 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................1
Specifications ..............................................................................................................1
Physical Description....................................................................................................3
Industry Compliance ...................................................................................................5
Setup ..........................................................................................................................................6
Network Wiring........................................................................................................... 6
Identity Code ...............................................................................................................6
Installation................................................................................................................... 6
Hardware Hookup ....................................................................................................... 9
Universal Remotes.......................................................................................................9
Programming Software............................................................................................................14
Earliest Version Software Requirements for the PC .................................................14
Programming with Crestron D3 Pro or SystemBuilder .............................................15
Programming with SIMPL Windows ........................................................................15
Uploading and Upgrading........................................................................................................ 18
Establishing Communication.....................................................................................18
Programs and Firmware ............................................................................................ 19
Program Checks ........................................................................................................ 19
Problem Solving ......................................................................................................................20
Troubleshooting......................................................................................................... 20
Check Network Wiring..............................................................................................21
Reference Documents................................................................................................ 22
Further Inquiries ........................................................................................................ 23
Future Updates .......................................................................................................... 23
Appendix: Mapping Table ......................................................................................................24
Return and Warranty Policies ..................................................................................................25
Merchandise Returns / Repair Service ...................................................................... 25
CRESTRON Limited Warranty.................................................................................25
Operations & Installation Guide – DOC. 6574A Contents •i

Crestron C2N-IRGW-F IR Gateway
IR Gateway: C2N-IRGW-F
Introduction
Features and Functions
• 1-way infrared receiver for Crestron®IR wireless handheld
remotes and touchpanels
• Compatible with any third-party IR remote utilizing the RC5
command set
• Smoked plastic face provides neutral appearance suitable for
use with any color scheme
• Seamless Cresnet®integration
• Compatible with any 2-Series control device
• Easy one-piece mounting (no additional hardware required)
Specifications
Specifications for the C2N-IRGW-F are listed in the following table.
C2N-IRGW-F Specifications
SPECIFICATION DETAILS
IR Wireless
IR Frequency 36-38 kHz IR
Formats Crestron format, RC5
(Continued on following page)
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •1

IR Gateway Crestron C2N-IRGW-F
C2N-IRGW-F Specifications (Continued)
SPECIFICATION DETAILS
IR Wireless (continued)
IR Range Up to 50 ft line of sight (typical),
dependent upon angle,
obstructions, IR interference and
IR remote signal strength
Power Requirements
Cresnet Power Usage 1 Watt
(0.042 Amps @ 24 Volts DC)
Default Net ID 2D
Minimum 2-Series Control
System Update File1, 2
Version 3.137 or later
Environmental
Temperature 41º to 104ºF (5º to 40ºC)
Humidity 10% to 90% RH
(non-condensing)
Enclosure Cylindrical plastic, drywall or
ceiling tile mountable in a 1-inch
(2.54 cm) diameter round hole.
Dimensions
Diameter 1.50 in (3.81 cm)
Depth 2.19 in (5.54 cm)
Weight 0.9 oz (25.52 g)
Compatible Remote
Controls
Crestron MT-1000C
Crestron ST-1700CIR
Crestron WPR-48
Crestron CLS-IRHT8
Any universal remote capable of
generating RC5 commands
1. The latest software versions can be obtained from the Crestron website. Refer to
the NOTE following these footnotes.
2 •IR Gateway: C2N-IRGW-F Operations & Installation Guide – DOC. 6574A

Crestron C2N-IRGW-F IR Gateway
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest
Crestron Product Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized
Crestron dealers and Crestron Authorized Independent Programmers
(CAIP) only. New users may be required to register to obtain access to
certain areas of the site (including the FTP site).
Physical Description
This section provides information on the connections, controls and
indicators available on your C2N-IRGW-F.
C2N-IRGW-F Physical View
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •3

IR Gateway Crestron C2N-IRGW-F
C2N-IRGW-F Overall Dimensions
2.19 in
(5.54 cm)
11" 4-wire pigtail
(to Cresnet)
1.59 in
(4.03 cm)
1.50 in
(3.81 cm)
123
Connectors, Controls & Indicators
# CONNECTORS,
CONTROLS &
INDICATORS
DESCRIPTION
1 SETUP BUTTON Recessed miniature
pushbutton for setup. (Can be
pressed with a paper clip.)
2 LED (1 red) Indicates IR signal
reception, Cresnet network
communication and
setup/update.
LED location shown; not visible
unless lit.
3 11” 4-wire pigtail Red (24) Power
White (Y) Data
Blue (Z) Data
Black (G) Ground
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Crestron C2N-IRGW-F IR Gateway
Industry Compliance
As of the date of manufacture the C2N-IRGW-F has been tested and
found to comply with specifications for CE marking and standards per
EMC and Radiocommunications Compliance Labelling.
NOTE: This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •5

IR Gateway Crestron C2N-IRGW-F
Setup
Network Wiring
When wiring the network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results
or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the
system (http://www.crestron.com/calculators).
• For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to
maintain signal quality.
For more details, refer to “Check Network Wiring” on page 21.
Identity Code
The Net ID of the C2N-IRGW-F has been factory set to 2D. The Net IDs
of multiple C2N-IRGW-F devices in the same system must be unique.
Net IDs are changed from a personal computer (PC) via the Crestron
Toolbox™ (refer to “Establishing Communication” on page 18).
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the
SIMPL Windows program.
• Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
Installation
When choosing a location for the C2N-IRGW-F, consider how reception
varies with the angle of incidence of the signal from the transmitter (refer
to illustrations on the next page).
6 •IR Gateway: C2N-IRGW-F Operations & Installation Guide – DOC. 6574A

Crestron C2N-IRGW-F IR Gateway
C2N-IRGW-F Horizontal Reception Angle
(Distance will depend on the remote/transmitter)
80
70
60
90
0
50
40
30
20
10
80
70
60
90
50
40
30
20 10
Wall
C2N-IRGW-F Vertical Reception Angle
(Distance will depend on the remote/transmitter)
80 70
60
90
50
40
30
20
10
80 70
60
90
50
40
30
20
10
0
Wall
Floor
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •7

IR Gateway Crestron C2N-IRGW-F
The following tools/hardware are required for installation of a
C2N-IRGW-F.
• Cresnet network cable (not supplied)
• Four wire nuts to connect Cresnet wires (supplied)
• Drill, hole saw or other means to cut hole in wall or ceiling tile
After the Cresnet network wiring has been installed and verified, use the
following procedure to install the C2N-IRGW-F (refer to illustration that
follows this paragraph):
1. Turn Cresnet system power OFF.
2. Locate an area on the wall or ceiling that is free of miscellaneous
wiring and studs. Make a small hole near the center of the
designated mounting location to verify that the location is suitable.
3. Drill or cut a 1-inch (2.54 cm) diameter circular hole in the wall or
ceiling at the desired location.
4. Route the Cresnet wires from the control system to the
C2N-IRGW-F location.
5. Use the four supplied wire nuts to connect the wires (red to red,
white to white, blue to blue and black to black) to the
C2N-IRGW-F’s pigtail wires.
6. Press fit the C2N-IRGW-F into the hole; the mounting clips on
either side of the C2N-IRGW-F hold it in place.
C2N-IRGW-F Installation view
Pigtail Wires from C2N-IRGW-F
1 in (2.54 cm) Hole
Mounting Clips
Cresnet Wires
Wire Nuts
8 •IR Gateway: C2N-IRGW-F Operations & Installation Guide – DOC. 6574A

Crestron C2N-IRGW-F IR Gateway
NOTE: To ensure proper operation, the C2N-IRGW-F should not be
painted.
Hardware Hookup
Make the necessary connection as called out in the illustrations that
follow this paragraph. Refer to “Network Wiring” on page 6 before
connecting the pigtail wires from the C2N-IRGW-F. Apply power after
the connection has been made.
When making the connection to the C2N-IRGW-F, use Crestron power
supplies for Crestron equipment.
Hardware Connection for the C2N-IRGW-F
Pigtail Wires from C2N-IRGW-F
CRESNET:
CONNECT
TO THE
CRESNET
CONTROL
NETWORK
Red (24 - Power)
White (Y - data)
Blue (Z - data)
Black (G - ground)
Universal Remotes
Any universal remote transmitting RC5 code (and some Sharp codes) can
communicate with the Crestron control system and allow the user to
select and activate any function in the control system. An RC5 code is 14
bits long. Each code includes a 5-bit address (or system) and a 6-bit
command. Sharp uses a different IR protocol, but some of their codes are
acceptable.
NOTE: The Philips Pronto contains built-in RC5 commands for out-of-
the-box use.
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •9

IR Gateway Crestron C2N-IRGW-F
Setting up a
Philips Pronto
is easy!
If using the Philips Pronto, select RC5 code communication. For the
Philips Pronto, the RC5 system number is equivalent to Crestron's
Transmitter ID code, which is a unique identifier assigned to each
transmitter. Likewise, RC5 command number is equivalent to Crestron's
Button ID, which is synonymous with the join number used in SIMPL
Windows. There is no need to perform the two multi-step procedures in
the subsequent sections.
NOTE: Typically, codes used by Magnavox, Marantz and Philips
audio/video equipment utilize RC5 codes for transmission. Some codes
used by Sharp Electronics Corporation are also usable.
Universal
remotes require
two multi-step
p
rocedures for
setup.
Some devices from Magnavox, Marantz and Philips are designed to
understand certain kinds of infrared signals sent by remote controls,
specifically, signals belonging to the RC5 code set. Two procedures are
required to setup a universal remote. The first procedure verifies that the
universal remote chosen does transmit an identifiable code and therefore
can communicate with the Crestron control system. The second
procedure maps the buttons on the universal remote so that they can be
used in the SIMPL Windows program.
Code Verification
Each universal remote comes with its own manual, which lists codes by
device and manufacturer. The purpose of this procedure is to select and
program a code into the universal remote so that it can communicate with
the Crestron control system. All that is required to complete this
procedure is the C2N-IRGW-F, a PC running the Crestron Toolbox, a
Crestron control system connected to the PC and any universal remote
(complete with batteries and manufacturer's manual). The control system
should be running a valid SIMPL Windows program that includes the
C2N-IRGW-F at the proper Net ID so that it can be polled.
1. Using Cresnet cable, connect the pigtail wires from the
C2N-IRGW-F to the Crestron control system (NET port). Refer to
“Network Wiring” on page 6 for details.
2. Open the Crestron Toolbox.
3. Display the “System Info” window (click the icon).
4. From the Toolbox menu, select Functions | Identify Transmitter.
The software checks the baud rate and then opens the “Identify
Transmitter” window, as shown after this step.
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Crestron C2N-IRGW-F IR Gateway
“Identify Transmitter” Window
5. Point the universal remote at the C2N-IRGW-F and program the
remote with an RC5 code (some Sharp codes are acceptable as
well) as outlined in the manufacturer's manual.
NOTE: Crestron recommends that codes from manufacturers other than
the manufacturer of the device being controlled be used to avoid IR
transmission conflict. For example, if the controlled device is a Sony
DVD player, an acceptable code from any manufacturer (except Sony)
should be used to communicate with the Sony DVD player via the
Crestron control system.
6. Press one or more function buttons on the remote and observe the
“Identify Transmitter” window on the PC.
a) If there is no activity while pressing buttons on the remote, the
code chosen was not an acceptable code or the code could not
be decoded. Repeat steps 5 and 6 with another code.
b) If activity is observed with each button press, the code used was
an acceptable code and the Crestron control system can accept
commands from the universal remote.
Map the Universal Remote
Once communication between the Crestron control system and the
universal remote is achieved, it is necessary to understand what
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •11

IR Gateway Crestron C2N-IRGW-F
commands are transmitted and to which devices. Transmitter ID codes
are revealed in the “Identify Transmitter” window.
Each universal remote has a number of source selection buttons on it
(i.e., TV, VCR, DVD, AUX). Typically, those buttons are used when
setting up the remote with an acceptable code (refer to “Code
Verification” on page 10). If an acceptable code is transmitted during that
procedure, Crestron assigns the code with an identifier in the “Identify
Transmitter” window. For example, in the window shown below, the
Transmitter ID (Hex): field shows the number 13. Since the identifier
falls in the range of 00 to 1F, the device communicates using an
acceptable RC5 code.
Positive Transmitter Identification
The next logical question is, “What is the Button ID?” The purpose of
this next procedure is to map the buttons on the universal remote so that a
list can be generated and used for reference when creating the SIMPL
Windows program. A decimal identification number (or Button ID
(Decimal) as shown in the “Identify Transmitter” window) corresponds
to each physical press on the universal remote. This procedure picks up
where the code verification procedure left off.
1. Complete steps 1 through 6 in “Code Verification” on page 10.
2. Wherever convenient (i.e., Notepad on the PC or a piece of scrap
paper) create a table for recording the Button ID (Decimal) number
associated with each button press on the universal remote.
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Crestron C2N-IRGW-F IR Gateway
“Appendix: Mapping Table” on page 24 contains a table to record
this information. Create as many copies of the table as necessary.
3. Click the Clear button in the “Identify Transmitter” window to
reset the setup.
4. Press a single button on the universal remote and observe the
“Identify Transmitter” window.
5. Record the button title and ID for the action in step 4.
6. Repeat steps 4 and 5 for each button that is to be mapped. Refer to
the sample after this step.
Sample of Completed Mapping Table
7. Repeat this entire procedure (steps 2 through 6) for each source
selection button on the universal remote that requires
programming.
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •13

IR Gateway Crestron C2N-IRGW-F
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the
Online Help section of the Crestron website. To post a question or view
questions you have submitted to Crestron’s True Blue Support, log in at
http://support.crestron.com. First-time users will need to establish a user
account.
Earliest Version Software Requirements for the
PC
NOTE: Crestron recommends that you use the latest software to take
advantage of the most recently released features. The latest software is
available from the Crestron website.
Crestron has developed an assortment of Windows-based software tools
to develop a Cresnet system. The following are the minimum
recommended software versions for the PC:
Software
TASK REQUIRED SOFTWARE
VERSION
Program control system
to operate C2N-IRGW-F.
SIMPL Windows version 2.07.24
or later with SIMPL+®Cross
Compiler version 1.1 or later and
Library update 454 or later; Also
requires Crestron Database
version 18.1.4 or later.
Upload program and
firmware.
Crestron Toolbox 1.04.16 or later.
(Continued on following page)
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Crestron C2N-IRGW-F IR Gateway
Software (Continued)
TASK REQUIRED SOFTWARE
VERSION
Program with simple
wizards for systems using
a C2N-IRGW-F
(optional but
recommended).
Crestron D3 Pro™ version 2.1.7
or later with D3 Pro Templates
version 2.0.1 or later or
SystemBuilder™ version 2.0.6 or
later with SystemBuilder
Templates version 2.0.3 or later.
Refer to software release notes or
Crestron website for other
required Crestron software
packages.
Programming with Crestron D3 Pro or
SystemBuilder
Crestron D3 Pro or SystemBuilder is the easiest method of programming,
but does not offer as much flexibility as SIMPL Windows. For additional
details, download D3 Pro or SystemBuilder from the Crestron website
and examine the extensive help files.
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the
C2N-IRGW-F, it is recommended to use Crestron D3 Pro or
SystemBuilder for configuring a system.
SIMPL Windows is Crestron’s premier software for programming
Crestron control systems. It is organized into two separate but equally
important “Managers”.
Configuration
Manager Configuration Manager is the view where programmers “build” a
Crestron control system by selecting hardware from the Device Library.
• To incorporate the C2N-IRGW-F into the system, drag the
C2N-IRGW from the Wireless Receivers | Wireless Receivers (IR)
folder of the Device Library and drop it in the System Views.
Operations & Installation Guide – DOC. 6574A IR Gateway: C2N-IRGW-F •15

IR Gateway Crestron C2N-IRGW-F
Locating the C2N-IRGW in the Device Library
• The system tree of the control system displays the device in the
appropriate slot with a default Net ID as shown in the following
illustration.
C2Net Device, Slot 9
• Additional C2N-IRGW-F devices are assigned different Net ID
numbers as they are added.
• If necessary, double click a device to open the “Device Settings”
window and change the Net ID as shown in the following figure.
16 •IR Gateway: C2N-IRGW-F Operations & Installation Guide – DOC. 6574A