Crestron CEN-HPRFGW How to use

Crestron CEN-HPRFGW
High Powered RF Gateway
Operations & Installation Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
Industry Compliance
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following conditions:
(1) this device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna
Increase separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
As of the date of manufacture, the CEN-HPRFGW has been tested and found to comply with specifications for
CE marking and standards per EMC and Radiocommunications Compliance Labelling.
All brand names, product names and trademarks are the property of their respective owners.
©2009 Crestron Electronics, Inc.

Crestron CEN-HPRFGW High Powered RF Gateway
Contents
High Powered RF Gateway: CEN-HPRFGW 1
Introduction ...............................................................................................................................1
Features and Functions................................................................................................2
Specifications ..............................................................................................................2
Physical Description....................................................................................................5
Setup ........................................................................................................................................10
Network Wiring.........................................................................................................10
Identity Code .............................................................................................................10
Supplied Hardware ....................................................................................................11
Installation.................................................................................................................11
Hardware Hookup ..................................................................................................... 13
Programming Software............................................................................................................15
Earliest Version Software Requirements for the PC .................................................15
Programming with Crestron SystemBuilder.............................................................. 15
Programming with SIMPL Windows ........................................................................15
Example Program ......................................................................................................18
Uploading and Upgrading........................................................................................................ 19
Establishing Communication.....................................................................................19
Programs and Firmware ............................................................................................ 21
Program Checks ........................................................................................................ 22
Operation .................................................................................................................................23
Problem Solving ......................................................................................................................25
Troubleshooting......................................................................................................... 25
Check Network Wiring..............................................................................................28
Reference Documents................................................................................................ 29
Further Inquiries ........................................................................................................ 29
Future Updates .......................................................................................................... 30
Appendix A: The RF Spectrum ..............................................................................................31
Appendix B: Optimum RF Reception Guidelines ..................................................................32
Minimize Interference ............................................................................................... 32
Gateway Placement ...................................................................................................32
Antenna Orientation ..................................................................................................33
Return and Warranty Policies ..................................................................................................35
Merchandise Returns / Repair Service ...................................................................... 35
CRESTRON Limited Warranty.................................................................................35
Operations & Installation Guide – DOC. 6587B Contents •i

Crestron CEN-HPRFGW High Powered RF Gateway
High Powered RF Gateway:
CEN-HPRFGW
Introduction
The CEN-HPRFGW gateway is an RF transceiver that enables the Isys®
TPS-6X wireless touchpanel to communicate with a 2-Series control
system. Wi-Fi friendly RF technology permits selection from 16 ISM
channels within the 2.4 GHz spectrum to minimize the possibility of
interference with other RF equipment including 802.11 devices. The
CEN-HPRFGW affords a range of approximately 100 to 200 feet (30 to
61 meters) indoors and up to 1000 feet (305 meters) outdoors.
Up to 16 touchpanels may be associated with a single CEN-HPRFGW
gateway. Setup is simple, utilizing dynamic discovery to locate and
acquire each touchpanel automatically. Each wireless connection is
monitored continuously, diligently keeping track when touchpanels go to
sleep, shut down or wander out of range and restoring communications
seamlessly when any touchpanel reappears on the network. The control
data to and from each associated touchpanel is passed cleanly and
quickly through the gateway without any cumbersome processing to
effect performance. Excessive network traffic and noise are combated
using intelligent data routing to ensure every control signal is delivered
intact to its intended destination without interruption.
Multiple CEN-HPRFGW units can be used to allow roaming with the
TPS-6X touchpanel.
The CEN-HPRFGW and the CENI-HPRFGW (international version) are
functionally identical. For simplicity within this guide, CEN-HPRFGW is
used except where noted.
Operations & Installation Guide – DOC. 6587B High Powered Gateway: CEN-HPRFGW •1

High Powered RF Gateway Crestron CEN-HPRFGW
Features and Functions
• 2-way RF wireless transceiver/gateway
• Supports up to 16 TPS-6X touchpanels
• Dynamic discovery for fast, easy setup
• Wi-Fi friendly channel selection
• Built-in RF network diagnostics
• Range: 100-200 feet (30-61 meters) indoors, 1000 feet (305
meters) outdoors
• Crestron Toolbox™ software configuration and management
• Cresnet®or Ethernet control system interface
Specifications
Specifications for the CEN-HPRFGW are listed in the following table.
CEN-HPRFGW Specifications
SPECIFICATION DETAILS
Wireless
RF Transceiver 2-way, RF, 2.4 GHz ISM
channels 11-26 (2400 to 2483.5
MHz), IEEE 802.15.4 compliant
RF Transmitting Power 75 mW (Ch. 11), 100 mW
(Ch. 12-23), 15 mW (Ch. 24),
3.5 mW (Ch. 25), 1 mW (Ch. 26)
@ High setting;
1 mW (Ch. 11-25), 0.5 mW
(Ch. 26) @ Low setting
Range (typical) 100-200 feet (30-61 meters)
maximum indoor, 1000 feet (305
meters) outdoor, subject to site-
specific conditions;
Maximum 16 touchpanels per
gateway
(Continued on following page)
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Crestron CEN-HPRFGW High Powered RF Gateway
CEN-HPRFGW Specifications (Continued)
SPECIFICATION DETAILS
Ethernet 10BASE-T/100BASE-TX,
auto-switching, auto-negotiating,
auto-discovery, full/half duplex,
TCP/IP, UDP/IP, CIP, DHCP,
IEEE 802.3U compliant
Power Requirements
12 VDC 0.5 Amps @ 12 Volts DC
Power Supply CEN-HPRFGW:
120 Volts AC @ 60 Hz
(power supply included)
CENI-HPRFGW:
230 Volts AC @ 50 Hz
(power supply included)
Cresnet Power Usage 2 Watts (85mA @ 24 Volts DC)
with no power supply connected
to the 12VDC connector
Default Net ID 2F
Minimum 2-Series Control
System Update File1, 2
Version 3.155.1240 or later
Enclosure Metal, black matte powder coat
finish, freestanding or surface
mount (adhesive feet, 3M™ Dual
Lock™ reclosable fastener and
mounting plate included)
Environmental
Temperature 41º to 104ºF (5º to 40ºC)
Humidity 10% to 90% RH
(non-condensing)
Heat Dissipation 5 BTU/Hr
(Continued on following page)
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High Powered RF Gateway Crestron CEN-HPRFGW
CEN-HPRFGW Specifications (Continued)
SPECIFICATION DETAILS
Dimensions
Height 1.30 in (3.30 cm) with feet
1.22 in (3.09 cm) without feet
Width 4.28 in (10.86 cm)
Depth 5.60 in (14.22 cm)
Weight 15 oz (414 g)
Included Accessories Power Pack
1. The latest software versions can be obtained from the Crestron®website. Refer to
the NOTE following these footnotes.
2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest
Crestron Product Catalog for a complete list of 2-Series control systems.
NOTE: Crestron software and any files on the website are for authorized
Crestron dealers and Crestron Authorized Independent Programmers
(CAIP) only. New users may be required to register to obtain access to
certain areas of the site (including the FTP site).
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Crestron CEN-HPRFGW High Powered RF Gateway
Physical Description
This section provides information on the connections, controls and
indicators available on your CEN-HPRFGW.
CEN-HPRFGW Physical View
CEN-HPRFGW (Front View)
234 1
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High Powered RF Gateway Crestron CEN-HPRFGW
CEN-HPRFGW Overall Dimensions (Top View)
5.60 in
(14.22 cm)
5
6
7
8
9
10
CEN-HPRFGW Overall Dimensions (Rear View)
4.28 in
(10.86 cm)
1.30 in
(3.30 cm)
11
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Crestron CEN-HPRFGW High Powered RF Gateway
Connectors, Controls & Indicators
# CONNECTORS1,
CONTROLS &
INDICATORS
DESCRIPTION
1 LAN2
GREEN
LED
YELLOW
LED
PIN 8 PIN 1
(1) 8-wire RJ-45 with two LED
indicators;
10/100BASE-T Ethernet port;
Green LED indicates link status;
Yellow LED indicates Ethernet
activity
TYPE PIN SIGNALS
1 TD+
2 TD-
3 RD+
4 Connected to pin 5
5 Connected to pin 4
6 RD-
7 Connected to pin 8
8-
Position
RJ-45
8 Connected to pin 7
2 COMPUTER3 (1) 6-pin RJ-11 female, computer
console port;
Bidirectional RS-232 up to 115.2 k
baud;
Hardware and software
handshaking support;
2 ft (0.6 m) RJ-11 to DB9F adapter
cable included
PIN DESCRIPTION
1 CTS
2 GND
3 RXD
4 TXD
5 RTS
6 N/C (Not connected)
(Continued on following page)
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High Powered RF Gateway Crestron CEN-HPRFGW
Connectors, Controls & Indicators (Continued)
# CONNECTORS1,
CONTROLS &
INDICATORS
DESCRIPTION
3 NET4
(1) 3.5 mm detachable terminal
block;
Cresnet slave port, connects to
Cresnet control network
Pin 1 (24) Power
(24 Volts DC)
Pin 2 (Y) Data
Pin 3 (Z) Data
Pin 4 (G) Ground
4 PWR
12 VDC 0.5A4
(1) 2.5 mm barrel DC power jack,
12 Volt DC power input
(power supply included5)
5 PWR LED (1) Green LED, indicates DC power
supplied from Cresnet network or
12 Volt DC input
6 NET LED (1) Yellow LED, indicates
communication with the Cresnet
system
7 RXD LED (1) Red LED, indicates data is
being received from wireless
network devices
8 TXD LED (1) Red LED, indicates data is
being transmitted to wireless
network devices
9 ACQUIRE
(Button and LED)
(1) Recessed pushbutton with red
LED, used to configure the wireless
network
10 SETUP
(Button and LED)
(1) Recessed pushbutton with red
LED, used for touch-settable ID
(TSID) and Ethernet auto-discovery
11 ANTENNA For (included) antenna
1. Interface connector for NET port is provided with the unit.
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Crestron CEN-HPRFGW High Powered RF Gateway
2. To determine which is pin 1 on the cable, hold the cable so that the end of the
eight pin modular jack is facing away from you, with the clip down and copper
side up. Pin 1 is on the far left.
3. In the event that modular cables or an RJ-11 to DB9F adapter is not available, the
following diagram provides information so that the cable can be fabricated on
site. (Alternatively, Crestron cable number STCP-502PC is sold separately.)
1
2
3
4
5
6
7
8
9
1
3
6
5
4
2
2
3
5
7
8
1CTS
GND
RXD
TXD
RTS
n/c
TO PC
COM PORT
TO RS-232
PORT
Part #
748047-1
Part #
641337
Part #
AWC10152-A
4. The CEN-HPRFGW can be powered via the 12 VDC jack or the NET port. Be
sure to use a Crestron approved power supply as another may cause damage.
5. Only the included power supply should be used.
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High Powered RF Gateway Crestron CEN-HPRFGW
Setup
Network Wiring
When wiring the Cresnet®or Ethernet network, consider the following:
• Use Crestron Certified Wire.
• Use Crestron power supplies for Crestron equipment.
• Provide sufficient power to the system.
CAUTION: Insufficient power can lead to unpredictable results
or damage to the equipment. Please use the Crestron Power
Calculator to help calculate how much power is needed for the
system (www.crestron.com/calculators).
Cresnet For larger networks, use a Cresnet Hub/Repeater (CNXHUB) to maintain
signal quality.
For more details, refer to “Check Network Wiring” which starts on page
28.
Ethernet The CEN-HPRFGW can also use high-speed Ethernet for
communications between the device and a control system, computer,
digital media server and other IP-based devices.
For information on connecting Ethernet devices in a Crestron system,
refer to the latest version of the Crestron e-ControlReference Guide
(Doc. 6052), which is available from the Crestron website
(www.crestron.com/manuals).
Identity Code
Net ID The Net ID of the CEN-HPRFGW has been factory set to 2F. The Net
IDs of multiple CEN-HPRFGW devices in the same system must be
unique. Net IDs are changed from a personal computer (PC) via the
Crestron Toolbox™ (refer to “Establishing Communication” which starts
on page 19).
When setting the Net ID, consider the following:
• The Net ID of each unit must match an ID code specified in the
SIMPL™ Windows®program.
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Crestron CEN-HPRFGW High Powered RF Gateway
• Each network device must have a unique Net ID.
For more details, refer to the Crestron Toolbox help file.
IP ID The IP ID is set within the CEN-HPRFGW’s table using Crestron
Toolbox. For information on setting an IP table, refer to the Crestron
Toolbox help file. The IP IDs of multiple CEN-HPRFGW devices in the
same system must be unique.
When setting the IP ID, consider the following:
• The IP ID of each unit must match an IP ID specified in the
SIMPL Windows program.
• Each device using IP to communicate with a control system must
have a unique IP ID.
Supplied Hardware
The hardware supplied with the CEN-HPRFGW is listed in the following
table.
Supplied Hardware for the CEN-HPRFGW
DESCRIPTION PART NUMBER QUANTITY
Metal Mounting Plate 2020635 1
Screw, #04-40 x 3/16” 2007150 2
Installation
Ventilation To prevent overheating, do not operate this product in an area that
exceeds the environmental temperature range listed in the table of
specifications. Consider using forced air ventilation and/or incrementing
the spacing between units to reduce overheating. Consideration must be
given if installed in a closed or multi-unit rack assembly since the
operating ambient temperature of the environment may be greater than
the room ambient temperature. Contact with thermal insulating materials
should be avoided on all sides of the unit.
Feet Four “feet” are provided with the CEN-HPRFGW to provide stability
when the unit is placed on a flat surface. These feet should be attached
prior to the hookup procedure.
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High Powered RF Gateway Crestron CEN-HPRFGW
Surface
Mounting To aid in surface mounting, the CEN-HPRFGW comes with a metal
mounting plate.
Using the two included #04-40 x 3/16” screws provided, attach the
mounting plate to the bottom of the CEN-HPRFGW as shown in the
illustration below.
Attaching the Mounting Plate
Screws (2) #04-40 x 3/16"
(2007150)
Mounting Plate
(2020635)
Placement
Tips When installing a CEN-HPRFGW near another CEN-HPRFGW, for
optimum performance, keep the following in mind:
• Do not place multiple gateways on the same channel. Refer to
“Appendix A: The RF Spectrum” on page 31 for details.
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Crestron CEN-HPRFGW High Powered RF Gateway
• Gateways on adjacent channels should be at least 12 feet apart.
• Gateways on non-adjacent channels should be at least three feet
apart.
When installing a CEN-HPRFGW near a Wi-Fi access point, for
optimum performance, keep the following in mind:
• Gateways on RF channels adjacent to operating Wi-Fi channels
should be placed at least 12 feet from the nearest Wi-Fi access
point.
• Gateways on RF channels that are non-adjacent to Wi-Fi channels
should be located at least six feet from the nearest Wi-Fi access
point.
For more information on RF channels and their interaction with the
Wi-Fi spectrum, refer to “Appendix A: The RF Spectrum” on page 31.
For additional information on optimal gateway placement, refer to
“Appendix B: Optimum RF Reception Guidelines” which starts on page
32.
Hardware Hookup
Make the necessary connections as called out in the illustration that
follows this paragraph. Refer to “Network Wiring” on page 10 before
attaching the 4-position terminal block connector. Apply power after all
connections have been made.
When making connections to the CEN-HPRFGW, consider the
following:
• Use Crestron power supplies for Crestron equipment.
• The included cable cannot be extended.
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High Powered RF Gateway Crestron CEN-HPRFGW
Hardware Connections for the CEN-HPRFGW (Front View)
LAN:
10/100BaseT
ETHERNET
TO LAN
COMPUTER:
TO PC
NET:
TO CONTROL
SYSTEM AND OTHER
CRESNET DEVICES
12VDC 0.5A:
FROM
INCLUDED AC
POWER SUPPLY
Hardware Connections for the CEN-HPRFGW (Rear View)
ANTENNA:
FOR
INCLUDED
ANTENNA
NOTE: Antenna must be attached directly to the antenna connector. It
should not be extended with a cable.
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Crestron CEN-HPRFGW High Powered RF Gateway
Programming Software
Have a question or comment about Crestron software?
Answers to frequently asked questions (FAQs) can be viewed in the
Online Help section of the Crestron website. To post a question or view
questions you have submitted to Crestron’s True Blue Support, log in at
http://support.crestron.com. First-time users will need to establish a user
account.
Earliest Version Software Requirements for the
PC
NOTE: Crestron recommends that you use the latest software to take
advantage of the most recently released features. The latest software is
available from the Crestron website.
Crestron has developed an assortment of Windows-based software tools
to develop a Cresnet system. For the minimum recommended software
versions, visit the Version Tracker page of the Crestron website
(www.crestron.com/versiontracker).
Programming with Crestron SystemBuilder
Crestron SystemBuilder is the easiest method of programming but does
not offer as much flexibility as SIMPL Windows. For additional details,
download SystemBuilder from the Crestron website and examine the
extensive help file.
Programming with SIMPL Windows
NOTE: While SIMPL Windows can be used to program the
CEN-HPRFGW, it is recommended to use SystemBuilder for configuring
a system.
SIMPL Windows is Crestron’s premier software for programming
Crestron control systems. It is organized into two separate but equally
important “Managers”.
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High Powered RF Gateway Crestron CEN-HPRFGW
Configuration
Manager Configuration Manager is the view where programmers “build” a
Crestron control system by selecting hardware from the Device Library.
• To incorporate the CEN-HPRFGW into the system, drag the
CEN-HPRFGW from the Wireless Receivers | Wireless Receivers
(RF) folder of the Device Library and drop it in the System Views.
Locating the CEN-HPRFGW in the Device Library
• The system tree of the control system displays the device in the
appropriate slot(s) with a default Net ID or IP ID as shown in the
following illustration.
NOTE: A single CEN-HPRFGW should be on either Cresnet or
Ethernet but not both.
C2Net Device, Slots 8 and 9
• Additional CEN-HPRFGW devices are assigned different Net ID
or IP ID numbers as they are added.
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