Crestron TSR-310 Dimensional drawing

DO GUIDE
TSR-310
Handheld Touch Screen Remote
DO Charge the Battery
CAUTION: Do not attempt to remove the TSR-310 battery. If the
TSR-310 battery must be replaced, refer to the TSR-310-BTP
Installation Guide (Doc. 8227) at www.crestron.com/manuals.
The Crestron®TSR-310 ships in low power mode to conserve the battery
charge. To charge the TSR-310 battery:
1. Apply power to the charging dock using the power supply.
2. Place the TSR-310 into the charging dock as shown in the
illustration below. Prior to operation, allow the remote to remain in
its charging dock for up to three hours until fully charged.
To check the battery level, access the setup screens as described in the
“DO Set Up the Device” section below. The battery level is displayed in the
top right corner of the main setup screen.
DO Set Up the Device
Once the TSR-310 wakes from low power mode, a splash screen is
displayed. For rst time setup, tap the screen to access the setup screens.
Splash Screen
To access the setup screens during normal operation, press the power (1),
microphone (2), home (3), and raise volume (4) buttons twice, in this order,
within ve seconds. Refer to the illustration below for button locations on
the TSR-310.
NOTE: The keypad backlight on the TSR-310 illuminates when the remote is
handled, regardless of the room’s ambient light level.
Congure various settings for the TSR-310, including the display setup,
wireless setup, IP table setup, timeout durations, and diagnostics from the
setup screens.
The TSR-310 also provides a web conguration interface that is used to
view and congure various TSR-310 settings.
To access the web conguration interface, connect to a Wi-Fi®network,
then use the Device Discovery tool in Crestron Toolbox™ software to
discover the TSR-310 and its IP address on the network or enter the
TSR-310 IP address into a web browser.
NOTE: To reset the TSR-310, press and hold the power button (1) and
the home button (3) simultaneously for eight seconds. Refer to the
illustration above for button locations on the TSR-310. If the TSR-310
does not reset after ths procedure is performed, place the TSR-310 on
the charging dock to initiate the reset.
For more information, refer to the TSR-310 Supplemental Guide (Doc. 8226)
at www.crestron.com/manuals.
DO Update the Device
Firmware updates require a wired or wireless connection to Crestron
Toolbox.
• If the TSR-310 battery level is over 40%, rmware updates may be
applied while the remote is off of the charging dock (undocked)
• If the TSR-310 battery level is below 40%, the TSR-310 must be
placed on the charging dock prior to applying rmware updates.
To apply rmware updates via a wired connection, connect to the micro
USB port inside the battery compartment. The USB port is accessible only
while the TSR-310 is undocked.
For more information on performing a rmware update, refer to the TSR-310
Supplemental Guide (Doc. 8226) or the embedded Crestron Toolbox help
le.
DO Set Up a Wi-Fi Connection
Select an Access Point
To congure the wireless access point (WAP) for optimal performance with
the TSR-310, refer to the TSR-310 Wireless Access Points Conguration
Guide (Doc. 8309) at www.crestron.com/manuals.
To set up a Wi-Fi network connection:
1. Tap Wireless Setup on the main setup screen to display the
Wireless Setup screen.
2. Tap Connect to WAP on the Wireless Setup screen to display
the Select Access Point screen.
If the desired WAP is already listed, tap the access point, tap
Connect, and proceed to step 8. Otherwise, continue to add and
connect a new access point.
NOTE: The TSR-310 noties the user if the desired WAP is not
included in Crestron’s recommended list of WAP brands. For a
complete list of recommended WAP brands, refer to the TSR-310
Supplemental Guide (Doc. 8226).
3. Tap Add New in the list of access points, and then tap Connect.
The Conrm Info screen displays.
4. Tap the WAP Name (SSID) eld on the Conrm Info screen, and
enter the name of the access point using the on-screen keyboard.
5. Tap SAVE to save the access point name or CANCEL to cancel
editing the access point name.
6. Tap the Security eld on the Conrm Info screen to display the
Encryption screen.
7. Tap the appropriate type of encryption used by the access point,
and then tap < BACK.
8. Tap the Password eld on the Conrm Info screen, and enter the
access point connection password using the on-screen keyboard.
9. Tap SAVE to save the password or CANCEL to cancel editing the
password.
10. Once all elds have been entered, tap Assign Access Point on
the Conrm Info screen to assign the access point. The WAP
Connect screen loads, indicating the status of the wireless
connection attempt.
If the connection to the access point is successful, the WAP
Connect screen indicates that the connection is active.
11. Tap < DONE to return to the Wireless Setup screen.
DO Check the Box
QUANTITY ITEM PART NUMBER
1 Power Pack, 5 Vdc 2.6 A, 100-240 Vac, PW-0526WU 2050124
1Tool, T-Pin 2050937
Place TSR-310 into
charging dock to wake.
(front view)
To power
supply
(rear view)
(3) Home
(2) Microphone
(1) Power
(4) Raise
Volume
Main Setup Screen

DO GUIDE DOC. 8225C (2049522) 05.18
Specications subject to change without notice.
Congure IP Settings
To congure IP settings for the TSR-310:
1. Tap IP Settings on the Wireless Setup screen to display the IP Settings screen.
2. Tap On or Off under DHCP Enabled to enable or disable using DHCP (dynamic host
conguration protocol).
3. If DHCP is enabled, proceed to step 7. If DHCP is disabled, tap Set Static IP Settings to
display the Static IP screen.
4. Tap the elds under Static IP Address, Static Subnet Mask, Static Default Router,
Preferred DNS, and Alternate DNS to enter the required information using the on-screen
keypad.
5. Tap SAVE to save the new entry or tap CANCEL to discard any changes.
6. Tap < BACK on the Static IP screen to return to the IP Settings screen.
7. Tap Set Hostname on the IP Settings screen to display a screen for entering the TSR-310
hostname.
8. Tap the Enter Hostname eld to enter the TSR-310 hostname using the pop-up keyboard.
9. Tap SAVE to save the hostname or CANCEL to discard any changes.
10. Once all IP settings have been congured, tap Apply Changes on the IP Settings screen to
apply the new settings and to stay in setup mode.
11. Tap Reboot to exit setup mode and to reboot the TSR-310.
DO Congure IP Table Settings
To set up a connection between the TSR-310 and a control system’s IP table:
1. Tap IP Table Setup on the main setup screen. The IP Table Setup screen displays.
2. Tap Add/Edit to add or edit an entry. The Edit IP Table Setup screen displays.
3. Tap the text eld below CIP ID to enter the appropriate CIP ID using the on-screen keypad.
4. Tap SAVE to save the new entry or tap CANCEL to discard any changes and to return to the
Edit IP Table Setup screen.
5. Tap the text eld under IP Address / Hostname to enter the control system’s IP address or
hostname.
NOTE: Depending on the network conguration, using a static IP address may yield slightly
faster connections when the remote wakes.
6. Tap SAVE to save the new entry or tap CANCEL to discard any changes and to return to the
Edit IP Table Setup screen.
7. Tap SAVE to save the current entry or tap DELETE to clear it.
8. Tap < BACK to return to the main setup screen.
DO Set Up Voice Services
Voice services for the TSR-310 allows the user to control various device functions using voice
commands. For instructions on conguring voice services for the TSR-310, refer to the TSR-310
Supplemental Guide (Doc. 8226).
As of the date of manufacture, the product has been tested and found to comply with specications for CE marking.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAUTION:Changes or modications not expressly approved by the manufacturer responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system software is licensed to Crestron dealers, CSPs, and
end-users under a separate End-User License Agreement. Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The specic patents that cover Crestron products are listed at www.crestron.com/legal/patents. The product warranty can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
Certain Crestron products contain open source software. For specic information, visit www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, and Crestron Toolbox are either trademarks or registered trademarks of Crestron Electronics, Inc., in the United States and/or other countries. Wi-Fi is either a trademark or a registered trademark of Wi-Fi Alliance in the United States and/or other countries. Other
trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or
photography.
This document was written by the Technical Publications department at Crestron.
©2018 Crestron Electronics, Inc.
DO Learn More
Visit the website for additional information and the latest rmware
updates. Instructional videos showing various installation procedures
can also be viewed. Use a QR reader application on your mobile
device to scan to the QR images, or click the QR images to load the
web pages. The instructional videos may also be accessed by visiting
vimeo.com/album/4939476.
Crestron Electronics
15 Volvo Drive, Rockleigh, NJ 07647
888.CRESTRON | www.crestron.com
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