Crestron HR-310 User manual

DO GUIDE
HR-310/HR-310-I
Handheld Remote
Joining an inNET EX Network
1. Press the ACQUIRE button on the inNET EX gateway to enter Acquire mode, or enter
Acquire mode from Crestron Toolbox™ software. For more information, refer to the
CEN-GWEXER Installation Guide (Doc. 7723), the DIN-AP3MEX Installation Guide
(Doc. 7492), or the MC3 DO Guide (Doc. 7774) at www.crestron.com/manuals.
NOTE: In an environment where there are multiple gateways installed, only one gateway
should be placed in Acquire mode at any time.
2. Quickly press the (Home) button on the remote three times, and then press and hold
the button (press, press, press, press + hold) until the 5-way navigation pad backlight
on the remote ashes once. (This process can take up to 10 seconds.)
3. Release the button to start the acquire process. The navigation pad backlight ashes
slowly to show that the remote is actively scanning the inNET EX network.
4. Conrm the status of the acquire process:
• If the remote is acquired by the inNET EX network, the navigation pad backlight turns
on for ve seconds.
• If the remote is not acquired by the inNET EX network, the navigation pad backlight
rapidly ashes. Press the button to cancel the acquire process. Ensure the gateway
is in Acquire mode and that the remote is in range before attempting the acquire
process again.
5. After the acquire process is complete, remove the gateway from Acquire mode as
described by the gateway’s documentation.
NOTE: Firmware updates can only be performed by connecting the remote to Crestron Toolbox
via USB. Remove the battery cover on the rear of the remote to locate the micro USB port, and then
connect the remote to the computer using a micro USB to USB A cable (not included). For more
information on performing rmware updates in Crestron Toolbox, refer to the embedded Crestron
Toolbox help le.
Leaving an inNET EX Network
To leave an inNET EX network, put the remote into Acquire mode as described in “Joining an inNET
EX Network” when no gateway has been placed in Acquire mode.
DO Install the Battery Pack
The Crestron®HR-310 and HR-310-I ship with three AAA alkaline batteries that must be installed
prior to operating the remote. Use the following procedure to install the battery pack.
NOTE: The HR-310 and HR-310-I are functionally similar. For simplicity within this guide, the term
“remote” is used except where noted.
1. Locate the battery cover on the rear of the remote. Gently push on the battery cover while
sliding it down and away from the remote until the tabs connecting the cover to the remote
disengage.
2. Install the included AAA batteries as shown in the illustration following step 3. Observe the
correct polarity when inserting the batteries into the compartment.
3. Reattach the battery cover by aligning the tabs on the top and bottom of the cover with
their respective slots on the bottom of the remote, and then gently slide the cover upward
until the tabs snap into place.
DO Acquire the Remote
The remote must be acquired by an inNET EX®wireless gateway or by a control system with a
built-in inNET EX gateway (both not included) before it can be used with a Crestron control
system. Supported devices with inNET EX gateways currently include the Crestron CEN-GWEXER,
DIN-AP3MEX, and MC3. Use the procedures outlined in this section to join or leave an inNET EX
network and to verify communications between the device and the control system.
DO Check the Box
QTY PRODUCT PART NUM.
1Batteries, AAA Alkaline, x3 2022558
Battery cover
AAA batteries (3):
positive (+) terminals
HR-310/HR-310-I
(rear view)

DO GUIDE DOC. 8228C (2049525) 01.18
Specications subject to change without notice.
Verifying Communication Status
To check the communication status of the remote, quickly press the button three times, and then
press and hold the button for up to two seconds. The navigation pad backlight ashes to indicate
the current communication status as described in the table below.
DO Set the Device RFID
If required, use the following procedure to set the RFID (radio-frequency identication) of the
remote.
NOTE: The remote RFID is set to “01” by default.
NOTE: The remote must be kept awake to maintain communications while setting the device RFID
via a wireless connection. After completing the below procedure, press any button on the HR-310 to
wake the remote so that it receives the change ID command from the gateway.
1. Ensure that the remote has been acquired to the inNET EX wireless gateway as described
in the “DO Acquire the Remote” section above.
2. Open Crestron Toolbox and select the InNetEx Diagnostic Tool. The tool scans the inNET
EX network for the wireless gateway and all acquired devices.
3. Once the gateway has been discovered, locate the remote in the Connected Devices table.
4. Right click on the remote’s entry in the Connected Devices table, and then click
inNET(EX) ID.
5. Select a new RFID from the provided drop-down menu, and then click Apply to send the
new RFID to the device. Click OK to exit.
Alternatively, the device RFID can also be set through the Text Console tool in Crestron Toolbox.
Remove the battery cover on the rear of the remote to locate the micro USB port, and then connect
the remote to the computer using a micro USB to USB A cable. Open the Text Console tool in
Crestron Toolbox, and then issue the M N E TID [x x] command, where xx is the desired RFID. The
remote remains awake when connected to a USB host.
DO Customize the Hard Buttons
The remote ships with a default set of nine congurable hard buttons installed. Custom-engraved
buttons can be created and ordered using Crestron Engraver software to replace the default button
set. For more information on installing the custom hard buttons, refer to the HR-310-BTN Installation
Guide (Doc. 8224) at www.crestron.com/manuals.
DO Learn More
Visit the website for additional information and the latest rmware updates. To learn
more about this product, use a QR reader application on your mobile device to scan
the QR image.
Crestron Electronics
15 Volvo Drive, Rockleigh, NJ 07647
888.CRESTRON | www.crestron.com
As of the date of manufacture, the product has been tested and found to comply with specications for CE marking.
Federal Communications Commission (FCC) Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
CAUTION:Changes or modications not expressly approved by the manufacturer responsible for compliance could void the
user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada (IC) Compliance Statement
CAN ICES-3(B)/NMB-3(B)
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a limited non-exclusive, non-transferable Software Development Tools
License Agreement. Crestron product operating system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these Agreements
can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The specic patents that cover Crestron products are listed at www.crestron.com/legal/patents.
The product warranty can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
Certain Crestron products contain open source software. For specic information, visit www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, Crestron Toolbox, inNET EX, and the inNET EX logo are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other
countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron
disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2018 Crestron Electronics, Inc.
NAVIGATION PAD BACKLIGHT BEHAVIOR COMMUNICATION STATUS
The navigation pad backlight turns on for ve
seconds.
The remote is communicating with the control
system.
The navigation pad backlight ashes twice. The remote was previously joined to the network
but is no longer communicating with the gateway.
The navigation pad backlight ashes once. The remote is not joined to the network.