Crestron TSR-310 User manual

TSR-310
Handheld Touch Screen Remote
User Guide
Crestron Electronics, Inc.

Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system
software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these
Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The warranty for Crestron products can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, and Crestron Pyng are either trademarks or registered trademarks of Crestron Electronics, Inc.
in the United States and/or other countries. Apple TV is either a trademark or a registered trademark of Apple, Inc. in the
United States and/or other countries. Blu-ray Disc and the Blu-ray logo are either trademarks or registered trademarks of
the Blu-ray Disc Association (BDA) in the United States and/or other countries. Roku and the Roku logo are either
trademarks or registered trademarks of Roku, Inc. in the United States and/or other countries. Sonos and the Sonos logo are
either trademarks or registered trademarks of Sonos, Inc. in the United States and/or other countries. TiVo is either a
trademark or a registered trademark of TiVo, Inc. in the United States and/or other countries. Wi-Fi is either a trademark or
a registered trademark of Wi-Fi Alliance in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for
errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2018 Crestron Electronics, Inc.

User Guide – DOC. 8421A Contents •i
Contents
Introduction...................................................................................................................................1
Overview........................................................................................................................................ 2
Hard Button Controls ............................................................................................................................... 2
Touch Screen Controls .............................................................................................................................. 3
TSR-310 User Interface .............................................................................................................. 6
Now Playing.................................................................................................................................................6
Media ............................................................................................................................................................9
Cable TV/DVR ....................................................................................................................................10
Blu-ray Disc Players .......................................................................................................................... 14
Streaming Video Players ................................................................................................................. 15
Streaming Music Players ................................................................................................................. 16
Quick Actions ............................................................................................................................................ 17
Lighting ...................................................................................................................................................... 19
Shades........................................................................................................................................................ 21
Climate.......................................................................................................................................................23
User-Triggered Screens ..........................................................................................................................26
Media System Power........................................................................................................................26
Voice Commands .............................................................................................................................. 27
My Sources ........................................................................................................................................ 30
System Screens ........................................................................................................................................ 31
System Alert Screens ....................................................................................................................... 31
Battery Low........................................................................................................................................33
Battery Charging ..............................................................................................................................34
Volume.................................................................................................................................................35
Configuration............................................................................................................................. 36
Room....................................................................................................................................................36
LCD Brightness.................................................................................................................................. 37
Standby Timeout...............................................................................................................................38
Time......................................................................................................................................................38
Language ............................................................................................................................................38
Voice.....................................................................................................................................................39
Edit Quick Actions............................................................................................................................. 41
Legal.....................................................................................................................................................43
Appendix A: Create User Profiles ........................................................................................... 44

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •1
TSR-310: Handheld Touch Screen
Remote
Introduction
The Crestron® TSR-310 handheld touch screen remote is a durable handheld remote with
a 3" color touch screen, backlit buttons, voice control capability, and enhanced
Wi-Fi® network wireless communications. Movement sensing wakes the remote when it
is handled so that it is always ready to be used.
The TSR-310 provides a preprogrammed graphical interface for controlling lighting,
shades, audio, climate, and media across the whole home. Each media source in the
home may be controlled directly from the TSR-310 using the remote hard buttons and
touch screen controls. User profiles are also provided to give users custom control over
the media system, including the ability to save favorites (such as television channels and
radio stations) for easy access.
This document describes how to use the TSR-310 to control a Crestron whole home
solution, including the various screens that comprise the TSR-310 user interface.
NOTE: This document describes the Crestron user interface that is provided for
controlling a Crestron Pyng® OS 2 system. The user interface on your TSR-310 may look
different if your dealer has provided you with a custom program for system control.

2•TSR-310 Handheld Touch Screen Remote User Guide – DOC. 8421A
Overview
The following sections describe the functions of the TSR-310 hard buttons and touch
screen controls.
Hard Button Controls
Refer to the table below for the TSR-310 hard button functions. The button control
functions may vary depending on the selected media device.
NOTE: To reboot the TSR-310, press and hold the power and home buttons on
the remote for eight seconds.
BUTTON FUNCTION
Press to power on or off the room media.
Press and hold to issue a voice command.
Press to return to the media screen. Press twice to display a
list of media sources. Press and hold for five seconds to
display screens for configuring the UI.
Press to increase the media volume incrementally.
Press to mute or unmute the media volume.
Press to lower the media volume incrementally.
GUIDE
Press to view the guide for the media device.
Directional
pad
Press the directional buttons (left, right, up, down) to
navigate the media source menus on the room display.
Press the center button to make a selection.
MENU
Press to view the menu for the selected source.
Press to go up one channel.
Press to display the channel information.
Press to go down one channel.
EXIT
Press to exit the guide or menu of the current source.
For sources that require color button functions, press to turn
on or off the color button mode for the directional pad.
LAST
Press to return to the previous channel.
Press to use the rewind function.
Press to use the play function.
Press to use the fast forward function
Press to navigate to the previous track.
Press to use the pause function.
Press to navigate to the next track.
Press to use the stop function.
DVR
Press to navigate to the DVR recording menu.
Press to use the record function.

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •3
Touch Screen Controls
The user interface is controlled from the touch screen display using swipe motions (up
and down, left and right) or by touching selections on the screen. The primary touch
screen controls for the user interface are described in the following sections.
When the media system is turned on in the room, the TSR-310 displays the media screen
for the currently playing media source by default.
Media Screen
NOTE: If no media sources are powered on, a MY SOURCES screen is displayed instead
of the media screen. For more information, refer to "Media System Power" on page 26.
To move between the main control screens, swipe to the left or right on the touch
screen display. The operational screens wrap around in an "endless" list.
TSR-310 User Interface Navigation

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The control screens are presented in the following order (from left to right) when the
media system is on:
1. Media (Selected Audio or Video Source)
2. Quick Actions
3. Lighting
4. Shades
5. Climate
NOTE: If one of the subsystems above has not been added to the Crestron Pyng system,
the associated screen is removed from the user interface. The order of the remaining
screens is unchanged.
An information bar at the top of each screen displays the current subsystem or media
device, the time, the TSR-310 battery level, and the active user profile.
NOTE: When the remote wakes after a period of inactivity, the room name is briefly
displayed instead of the subsystem or media device.
Media Screen - Information Bar
To change the user profile, tap the active profile icon at the upper right of any
operational screen. A screen for changing the user profile is displayed.
NOTE: For more information on creating user profiles in the Crestron Pyng app, refer to
"Appendix A: Create User Profiles" on page 44. The profiles icon is only available if your
dealer has set up profiles for the TSR-310.

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •5
User Profile Screen
Tap the desired profile icon to switch to that user profile. Tap the arrow at the bottom
of the screen to return to the control screens.
A NOW PLAYING panel is displayed on the top of each operational screen that shows
the media source or content item that is currently playing.
Media Screen - NOW PLAYING Panel
Tap this panel to view additional information and controls for the media source. For
more information, refer to "Now Playing" on page 6.
NOTE: When the media system is off, the NOW PLAYING panel is not displayed on any
of the control screens.

6•TSR-310 Handheld Touch Screen Remote User Guide – DOC. 8421A
TSR-310 User Interface
The TSR-310 user interface contains various screens for controlling and configuring the
media system. Each screen is described in the sections that follow.
Now Playing
A NOW PLAYING panel is always shown at the top of each operational page when the
media system is on. The NOW PLAYING panel for a TiVo® digital video recorder is shown
below.
Media Screen with Now Playing Panel
The NOW PLAYING panel displays the media source or content item (such as a radio
station or TV channel) that is currently playing.
NOTE: To add a content item as a favorite (if supported by the source), tap the unfilled
heart icon to the right of the content item name. The content item is now listed on the
user's MY FAVORITES menu for the media source. To remove the content item as a
favorite, tap the filled heart icon. For more information, refer to "Media" on page 9.
Tap the NOW PLAYING panel to expand the selection.

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •7
NOW PLAYING Panel - Cable TV Receiver
The expanded NOW PLAYING panel provides additional source information and
controls. The provided information varies depending on the media source type.
•For supported cable/satellite TV and DVR devices, information about the
selected channel is provided.
-Tap Add to favorites to add the channel to the MY FAVORITES menu for
that source.
-If the channel is already a favorite, tap Remove from favorites to remove the
channel from the MY FAVORITES menu.
•For other cable/satellite TV and DVR devices, as well as for other media devices
(such as Blu-ray Disc® player devices and streaming video players), only the
source name and icon is provided.

8•TSR-310 Handheld Touch Screen Remote User Guide – DOC. 8421A
NOW PLAYING Panel - Blu-Ray Disc Player
•For streaming music players, information for the selected song or station is
provided along with various audio controls. The NOW PLAYING panel for a
Sonos® streaming music player is shown below as an example.
NOW PLAYING Panel - Streaming Music Player
Tap inside the expanded NOW PLAYING panel to collapse the selection.

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •9
Media
Swipe through the operational screens until the media screen is displayed for the media
source that is currently playing. The media screen for a cable TV provider is shown below
as an example.
NOTE: If all media and environmental subsystems are active in the Crestron Pyng
system, the media screen is the leftmost screen as indicated by the navigation dots on
the bottom of the screen.
Media Screen - MY FAVORITES Menu
Use the media screen to program and select favorites for the media source. The media
screen also provides additional device-specific controls for the media source.
NOTE: If a new media source is selected, the media screen will update automatically to
provide controls for that source.
The following sections describe the touch screen controls that are provided for common
media sources. The TSR-310 hard buttons also adapt to the media source and may be
used for control. For more information, refer to "Hard Button Controls" on page 2.

10 •TSR-310 Handheld Touch Screen Remote User Guide – DOC. 8421A
Cable TV/DVR
If a cable/satellite TV receiver or DVR device is playing, the media screen for the device is
displayed with the favorites tab selected by default.
Media Screen - MY FAVORITES Menu (Grid View)
Tap the heart icon to display the MY FAVORITES menu for the cable TV provider or
DVR. The MY FAVORITES menu provides a selection of favorite channels that may be
customized for each user profile.
•To select a channel, swipe up or down through the MY FAVORITES menu, and
then tap the desired channel icon.
•To view the MY FAVORITES menu in list form, tap the list icon on the upper
right of the screen. The MY FAVORITES menu switches to a list view.

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •11
Media Screen - MY FAVORITES Menu (List View)
•To switch back to viewing the MY FAVORITES view in grid form, tap the grid icon
on the upper right of the screen.
To add or remove channels from the MY FAVORITES menu, press and hold the heart
icon button for three seconds. The MANAGE PRESETS screen is displayed for the media
source.
MANAGE PRESETS Screen
The MANAGE PRESETS screen for cable TV and DVR sources provides a filterable list of
all the available channels from the device. A check icon next to a channel name indicates
that it will appear on the MY FAVORITES menu, while an empty circle indicates that the
channel will not appear on the MY FAVORITES menu.

12 •TSR-310 Handheld Touch Screen Remote User Guide – DOC. 8421A
NOTE: Channels may also be toggled as favorites from the NOW PLAYING panel. For
more information, refer to "Now Playing" on page 6.
•To add a channel to the MY FAVORITES menu, tap the empty circle to the left of
the channel icon.
•To remove a channel from the MY FAVORITES menu, tap the check icon to the
left of the channel icon.
•To filter the channel list, tap the filter icon on the bottom left of the screen. A
list of channel filters is displayed.
MANAGE PRESETS Screen - Channel Filters
Tap the desired filter to select or deselect it. The channel list updates to only
show channels that meet the filter criterion.
•Tap DONE to return to the main media screen for the source.
Tap the keypad icon to display the NUMBER PAD menu for the cable TV provider or
DVR. The NUMBER PAD menu provides a number pad that is used to select a channel
manually.

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •13
Media Screen - NUMBER PAD Menu
Tap the more options icon to display the ADDITIONAL FUNCTIONS menu for the
cable TV provider or DVR. The ADDITIONAL FUNCTIONS menu provides other
device-specific controls that may be selected.
Media Screen - ADDITIONAL FUNCTIONS Menu
Swipe up or down through the ADDITIONAL FUNCTIONS menu to view all of the
additional controls that may be selected for the device.

14 •TSR-310 Handheld Touch Screen Remote User Guide – DOC. 8421A
Blu-ray Disc Players
If a Blu-ray Disc player is playing, the media screen for the device is displayed with the
functions tab selected by default.
Media Screen - FUNCTIONS Menu
Tap the play icon to display the FUNCTIONS menu for the Blu-ray Disc player. The
FUNCTIONS menu provides a selection of commonly used controls for the device.
Tap the keypad icon to display the NUMBER PAD menu for the Blu-ray Disc player.
The NUMBER PAD menu provides a number pad for use with the device.
Media Screen - NUMBER PAD Menu

User Guide – DOC. 8421A TSR-310: Handheld Touch Screen Remote •15
Streaming Video Players
If a streaming video player is playing, the media screen for the device is displayed. The
media screen for a Roku® streaming video player is shown below.
Media Screen - Roku
Use the media screen to select from the available device controls. The selections
provided on the media screen vary depending on the streaming video player model.
If device controls for the streaming video player are only available via hard buttons on
the remote, the media screen shows a device logo without any capacitive touch controls.
The media screen for an Apple TV® streaming video player is shown below.
Media Screen - Apple TV

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Streaming Music Players
If a streaming music player is playing, the media screen for the device is displayed.
Media Screen - MUSIC Menu
Select a menu item to reveal the available options for the selection. Stations, playlists,
and favorites may be selected using the various menu options, depending on the device.
NOTE: Favorites and playlists are created using the streaming music player service.
Device-specific controls are also provided at the bottom of the screen that allow for
quick navigation through the device menus and for selecting favorites.
NOTE: Some device functions for streaming music players, such as search functions that
require a keyboard, are not supported on the TSR-310. If an unsupported function is
attempted on the TSR-310, an alert screen is displayed. Perform these functions on
another control device in the home (such as a touch screen).