CRU Dataport DataPort 350 User manual

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DataPort™350&525
USB2.0andFireWireEnclosure
User’sGuide

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TABLE OF CONTENTS PAGE
Package Contents 1
Features and Requirements 2
Installation 6
Trouble Shooting 16
Technical Support 17
Warranty 18
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PACKAGE CONTENTS
·DataPort 350 or 525
·Power Supply
·Power Cable
·USB or FireWirecable
·Screw kit located inside the DataPort Enclosure
·Vertical stands (2)
·User’s Manual
If you are missing any of the above items please contact
the place of purchase to get replacements. For further
assistance, contact CRU at 800-260-9800.

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FEATURES AND REQUIREMENTS
·USB 2.0 supports transfer rates up to 480 Mb/sec;
FireWire supports transfer rates up to 400 Mb/sec
·Enables the addition of almost any type of 3.5” IDE
device including IDE ATA 100/133 hard disk drive
(unlimited capacity for both USB and FireWire)
·USB 2.0 is backwards compatible with USB 1.1
·Plug-n-Play
·Enclosure includes a fan to keep your device cool
·Space saving design; can be stacked or positioned
vertically to take up less space on your desk
·1 year warranty
For PC Users
·Windows 98SE, 2K, ME & XP
·Available FireWire or USB 2.0 Port
For Mac Users
·Mac OS 9.7 & X
·Available FireWire or USB Port (Currently Appleonly
provides USB 1.1)
Diagram 1
Rear Panel, 350 USB Enclosure
DataPort™ 350
USB 2.0 Connector
Fan Power Supply Connector
On/OffSwitch
FireWire Connectors
Diagram 2
Rear Panel, 350 FireWire Enclosure
On/OffSwitch
Power Supply Connector
Fan
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Diagram 3
Rear panel, 525 USB Enclosure
On/OffSwitch Fan
Power Supply
Connector USB 2.0
Connector
Audio Jacks
On/OffSwitch Fan
Power Supply
Connector FireWire
Connectors
Audio Jacks
Diagram 4
Rear panel, 525 FireWire Enclosure
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FEATURES AND REQUIREMENTS
·USB 2.0 supports transfer rates up to 480 Mb/sec;
FireWire supports transfer rates up to 400 Mb/sec
·Enables the addition of almost any type of IDE device:
IDE ATA 100/133 hard disk drive (unlimited capacity for
both USB and FireWire), or ATAPI CD-ROM, CDRW,
DVD or tape drive
·USB 2.0 is backwards compatible with USB 1.1
·Plug-n-Play
·Enclosure includes a fan to keep your device cool
·Space saving design; can be stacked or positioned
vertically to take up less space on your desk
·Left and Right audio jacks
·1 year warranty
For PC Users
·Windows98SE, 2K, ME & XP
·Available FireWire or USB 2.0 Port
For Mac Users
·Mac OS 9.7 & X
·Available FireWire or USB Port (Currently Appleonly
provides USB 1.1)
DataPort™ 525

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Diagram 5
Diagram 6
Diagram 7
INSTALLING THE HARD DISK DRIVE (DP350)
1. Remove the four screws in the corners of the back of the
enclosure.
2. Slide the covers up and away from the back of the enclosure.
3. On the top is a metal cover. On the end there are two indents;
grip them with your fingers and pull the metal cover off towards
the rear of the enclosure (see Diagram 5).
4. Remove the front bezel by depressing the clips on the front of
the enclosure. Slide the front bezel off the front of the enclo-
sure.
5. Plug the data cable and the power cable into the hard disk
drive. Slide the drive into the enclosure. Guide the power
cables underneath the connectors on the power switch. Fasten
the drive to the bottom of the enclosure with the provided
screws (see Diagram 6).
6. When sliding the hard drive into the enclosure make sure the
cable is pulled upwards or push the cable down into the enclo-
sure. If the cable is pulled upward, fold the data cable over top
of the hard disk drive. Place cable so it will not interfere with
drive insertion.
7. Slide the covers back on and snap them into place. Re-install
the four screws in the back of the enclosure (see Diagram 7).
8. Connect the USB/FireWire cable from the computer’s
FireWire or USB port to the enclosure.
9. Plug the provided power cable into the back of the enclosure.
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INSTALLING THE HARD DISK DRIVE (DP525)
1. Remove the four screws in the corners on the back of the
enclosure.
2. Slide the covers up and away from the back of the enclosure.
3. On the top is a metal cover. On the end there are two indents;
grip them with your fingers and pull the metal cover off towards
the rear of the enclosure (see Diagram 8).
4. To install a hard drive, lower the drive into the enclosure. Plug
the data cable into the drive. Plug the power cable into the
drive. Fasten the drive to the bottom of the enclosure with the
4 provided screws (see Diagram 9).
5. To install a 5 1/4” device such as a CD Drive, remove the front
face plate on the enclosure by snapping it out from the inside.
Plug the cable from the audio jacks into the drive. Plug the 40-
pin data cable into the drive. Plug the power cable into the
drive. Fasten the drive to the enclosure via the 4 side mount-
ing holes using the provided screws.
6. Slide the covers back on and snap them into place. Re-install
the four screws in the back of the enclosure (see Diagram 10).
7. Connect the USB/Firewire cable from the computer’s FireWire
or USB port to the enclosure.
8. Plug the provided power cable into the back of the enclosure.
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Diagram 8
Diagram 10
Diagram 9
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Setting up the Drive for Windows 2000
After connecting the DataPort™350/525 to your computer, turn on the
power switch on the back of the enclosure. A window will pop up for
the New Hardware Wizard (see Diagram 11). Follow the instructions
to add the new drive. After completing these instructions, do the
following:
·Right click on My Computer
·Click on Manage
·In the Storage sub-section, click on Disk Management to
display a list of all the drives connected to your computer.
·If you have not used the drive before you will have to partition it.
Left click on Action, select All Tasks and then left click on
Create Partition. REMEMBER, formatting will result in loss
of data.
·This will bring up the Create Partition Wizard screen (see
Diagram 11). Follow the instructions and the drive will be
ready to use.
Diagram 11
WARNING: Formatting your drive will result in loss of data.
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Setting up the Drive for Windows 98
To install a drive on your computer via the USB port you must down-
load the drivers from CRU’s website (www.cruinc.com). On the left
side of the page you will see a link titled Support. Click on Support,
then USB Drivers, and select the Windows 98SE USB drivers link.
Download the Win98 file and follow the instructions on the website to
install it.
Plug the USB/FireWire DataPort™350/525 into your computer and
turn on the power switch on the back of the enclosure.
The Device Driver Wizard will pop up. Click on next. The “recom-
mended” option will be selected: hit next. The wizard will be set to
install the software automatically. Hit next and the wizard will ask
where to look for the driver. Select the directory that you opened the
driver into or select the primary drive and let the computer find it.
Once the driver installation is completed hit close.
·Right Click on My Computer and select Properties.
·Select the Device Manager tab.
·Click on the +beside Disk Drives.
·Right click on your drive and select Properties.
·Select the Settings tab, place a check beside Removable and
then assign it a drive letter.
After completing these steps, you will have to reboot your computer.
Once your computer has booted up you should see an additional icon
on your Task Bar. Double click My Computer. Your new drive
should now be listed. Double click on the drive. If it is a new drive or
a drive with an incompatible format, it will ask you to format it. Click
Yes. A new window will appear. At the top the capacity of your drive
will be listed, directly below that will be a section titled Format Type.
In this section you will select Full and select Start. Read and follow
the instructions to finish setting up your drive. REMEMBER,format-
ting your drive will result in loss of data.
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WARNING: Formatting your drive will result in loss of data.

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Setting Up the Drive for Macs
After connecting the DataPort™350/525 to your Mac, a new disk
should be added to your desktop. If the drive is not correctly format-
ted you will be asked to initialize it (see Diagram 13). Click on the
partition tab and set your desired partitions, then click ok (see
Diagram 14). The new disk will be added to your desktop. REMEM-
BER, formatting your drive will result in loss of data.
Diagram 13
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WARNING: Formatting your drive will result in loss of data.
Diagram 12
Setting Up the Drive for Windows XP and ME
After connecting the DataPort™350/525to your computer, turn on the
power using the power switch on the back of the enclosure. Check to
see if the hard disk drive is accessible in My Computer. If it does not
show up, do the following:
·Right click on My Computer
·Click on Manage
·In the Storage sub-section click on Disk Management; this
will show all the drives connected to your computer.
·If you are prompted to initialize the drive, follow the directions.
REMEMBER, formatting your drive will result in loss of data.
You should now see the hard disk drive in the list of drives on the right
side of your window.
Right click on the drive and click New Partition (see Diagram 12).
This will launch a wizard that allows you to partition the drive, format it,
and assign it a drive letter.
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WARNING: Formatting your drive will result in loss of data.

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Removing the Hard Disk Drive
Win 98SE, ME, 2K and XP
·Right click on the green arrow icon on the system tray
·SelectRemove/Reject
·Highlight the USB Mass Storage Device in the dialog box
then click on Stop.
·Choose the external disk drive that you want to disconnect,
then click on Stop.
·Wait until the “You may safely remove this device” message
appears.
·Unplug the cable from the computer.
WARNING: If your computer reports that the drive is busy, you
must shut down your computer and then remove the drive. Failure
to do so may result in data loss or corruption.
Mac OS 9.7/X
· When you disconnect the External drive from the Mac, close all
windows and quit all applications that are running on the exter-
nal drive.
· Drag the external drive icon into Trash to dismount it from the
desktop prior to unplugging the drive.
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Diagram 14
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TECHNICAL SUPPORT
Contact your dealer for technical support first. If you still need
assistance, then contact the CRU technical support department. You
can contact CRU’s technical support department by visiting our web
site at URL http://www.cruinc.com or sending an E-mail message to
[email protected]. Technical support is also available by phone at:
[phone] during the hours of: 8:00 AM to 5:00 PM, PST
Monday through Friday, or by FAX [phone].
When you call, please have the following information ready:
·The part number of your CRU DataPort(s)
·The manufacturer’s name and model number of the hard disk
drive and computer system you are using
·Any error messages that appeared on your screen
·The name of the dealer from which you purchased your CRU
product(s)
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TROUBLE SHOOTING
For the DataPort™350/525 to be properly recognized, it is important
your computer has the latest available driver updates provided by the
manufacturer of your software and hardware.
If your USB or FireWire port was added to your computer via a PCI
card, make sure that the software provided by the manufacturer was
properly installed and is the latest version. If your USB or FireWire
port came with your computer, make sure that you have available
updates from Microsoftor Apple. (Further information can be
found at the CRU website,www.cruinc.com).
Check all cable connections.
ContactCRU Technicalsupport forfurther assistance.
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Limitation of Liability:
The warranties set forth in this agreement replace all other warranties.
CRU expressly disclaims all other warranties, including but not limited
to, the implied warranties of merchantability and fitness for a particular
purpose and noninfringement of third-party rights with respect to the
documentation and hardware. No CRU dealer, agent or employee is
authorized to make any modification, extension, or addition to this
warranty. In no event will CRU or its suppliers be liable for any costs
of procurement of substitute products or services, lost profits, loss of
information or data, computer malfunction, or any other special,
indirect, consequential, or incidental damages arising in any way out
of the sale of, use of, or inability to use any CRU product or service,
even if CRU has been advised of the possibility of such damages. In
no case shall CRU’s liability exceed the actual money paid for the
products at issue.
CRU reserves the right to make modifications and additions to this
product without notice or taking on additional liability.
Limited Product Warranty:
Connector Resources Unlimited, Inc. (CRU) warrants the DataPort™
350/525 products to be free of significant defects in material and
workmanship for a period of one (1) year from the original date of
purchase. CRU’s warranty is nontransferable and is limited to the
original purchaser.
Please note: CRU’s limited product warranty is not intended to allow
customers to upgrade their CRU products to newer versions
Product Remedies:
CRU’s entire liability and the original purchaser’s exclusive remedy
for any breach of warranty, shall be, at CRU’s option, either (a) return
of the price paid or (b) repair or replacement of the hardware, pro-
vided that the hardware is returned to CRU, with a copy of the sales
receipt or applicable documentation. Any replacement hardware will
be warranted for the remainder of the original warranty period.
These remedies are void if failure of the hardware has resulted from
accident, abuse, misapplication or modification. (This will be deter-
mined by CRU, Inc.)
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Advance Replacement:
AdvanceReplacementrequestsrequire anAdvanceReplacementAuthori-
zation,pre-approvedbyaCRUTechnicalSupportSpecialist.Advance
Replacements also require a credit card to secure the product being
replaced. Advancereplacementswilltypicallyshipwithinoneday of RMA
issuedateandauthorization.CRUwillpayoutboundfreightandinsurance
only.
DefectiveProductReturn Beyond30Days:
CRU products under warranty, but beyond 30 days of the original pur-
chasedate,aresubjectto repaironly.To returnproduct(s)after 30days,
pleasefollowtheguidelinesbelow,inadditionto the general RMA guide-
lines described above in the “Material Return” section.
Priortoreturning defective product(s), contact a CRU Technical Support
Specialist for problem analysis and replacement approval at 800-260-
9800.
Defectiveproduct(s)mustbesentfreightpre-paidandinsuredbythe
requestor.
Repair replacement product(s) will be return shipped from CRU, freight
pre-paidand insured by CRU,withinthree to seven business daysof
receipt(dependingonquantity &repair type). Pleaseallow sufficient
shippingtimetoandfromlocations;allowthree business days for repair.
CRU ships all repairs via standard UPS ground unless otherwise agreed
to when the RMA is issued.
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Material Return:
Anyproduct beingreturnedto CRU,eitherby adistributor,dealer oran
end user, for repair or replacement must be accompanied by a Return
MaterialAuthorization(RMA) number, which must be obtained by contact-
ing CRU’s Customer Service Department at 800-260-9800.
Please have these items available when requesting an RMA:
CRUPart Number(s),andyour return“ShipTo” Address.
IMPORTANT: Returned material must be properly packed to
avoid in-transit damage. Damage to CRU products due to
improper packaging will not be covered by this warranty.
Productreturn packages must belabeledon the outside of thebox
as follows:
CRU, Inc.
RMA Dept./RMA #XXXX
900 SE Tech Center Drive, Suite 100
Vancouver, WA 98683
CRU will apply its warranty policy and issue RMA numbers based on a
review of the specific circumstances of each request. CRU will, at its sole
discretion, determine if a product is valid for return to CRU or if another
remedy is applicable.
Actual credit or refund for any item returned to CRU will only be applied
once the item has been received by CRU and approved to adhere to
CRU’s Warranty and RMA policies.
RMAproduct(s)senttoCRU must be received within 30 days of the
originalRMAissuedate. Allproducts on each RMA must be shipped
together. Prior to returning defective product(s), contact a CRU Technical
SupportSpecialist for problemanalysis and replacementapprovalat 800-
260-9800.To returndefectiveproduct(s), pleasefollowthe guidelines
below, in addition to the general RMA guidelines described above in the
“MaterialReturn”section.
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Rev. 1.0