Crystal Mountain Crystal Pro Owner's manual

Crystal Pro Water Appliance
Installation, Operation & Maintenance

Introduction.........................................................................1
Notice and Safety Information..........................................2
Crystal Pro Water Appliance Overview........................3-4
Assembly Drawing............................................................5
Installation .......................................................................6-9
Operating Crystal Pro Water Appliance.........................10
Service and Maintenance................................................11
General Maintenance......................................................11
Sanitize Tanks..................................................................11
Drain Tanks......................................................................12
UV System Bulb Replacement......................................13
Reset Leak Detection System........................................13
Troubleshooting...............................................................14
Technical Specifications ..................................................15
Flow Diagram...................................................................16
Electrical Diagram............................................................17
Warranty............................................................................18
Introduction
Enjoy clean drinking water that also tastes great
with this Crystal Mountain Crystal Pro Water
Appliance series. This product was designed to
bring safe drinking water to your facility and
fellow employees. Crystal Mountain supports the
health and wellness of its employees and through
the Corporate Environmental Health and Safety
department, Crystal Mountain has issued a
company-wide drinking water quality standard,
which these Crystal Pro Water Appliances exceed.
Together, we can drink fresh water while
preserving the environment with Crystal Mountain
Crystal Pro Water Appliances.
Table of Contents
Crystal Pro Water Appliance
01

Notices & Safety Information
Throughout this manual there are paragraphs set off by special headings.
1. Notice is used to emphasize installation, operation or maintenance information which is important, but does not present
any hazard to persons or property.
2. Caution is used when failure to follow directions could result in damage to equipment or property.
3. Warning is used to indicate a hazard which could cause injury or death if ignored.
The CAUTION and WARNING paragraphs are not meant to cover all possible conditions and situations that may occur. It
must be understood that common sense, caution, and careful attention are conditions which cannot be built into the
equipment.
• To ensure proper and efficient operation of Crystal Pro Water Appliance to your full satisfaction, carefully follow the
instructions in this manual.
• Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection
before or after the system.
• Check and follow the applicable plumbing codes and ordinances when installing this equipment. Local codes may
prohibit the discharge of acid or caustic solutions to drain. An extra solution tank should be used to neutralize the
solution before discharging to drain. Follow local codes if they differ from this manual.
• This appliance has a maximum pressure rating of 100psi (5.5 bar). A pressure regulator must be used. This will
prevent internal structural damage to the appliance and potential water leaks.
• Regularly inspect the filter, filter housing and plumbing fittings for water leaks. Water leaks can cause damage to your
office or facility.
• Only connect the power cord to a properly grounded outlet and do not use an extension cord with the Crystal Pro
Water Appliance.
• Never pull the power plug from the outlet with a wet hand or allow the plug to get wet.
• Keep the power cord out of heavy traffic areas. To avoid a fire hazard, never put the power cord under rugs, near
radiators, stoves or heaters.
• Do not use a damaged power cord or plug. If the power cord is damaged, a qualified service technician must replace it.
• To meet European CE requirements, fasten the unit to the floor with the expansion bolt M6x60.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.
• This product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse
of material resources. To return your used device, please use the return and collection systems or contact the retailer
where the product was purchased.
Please dispose of properly
02

Crystal Pro Water Appliance Overview
Unique features
Thank you for purchasing the
Crystal Mountain Crystal Pro
Water Appliance. The Crystal
Pro Water Appliance Series
brings a unique, fresh approach
and a new look to point-of-use
water treatment systems. The
system's contemporary color
scheme complements every
office environment. Unlike a
bottled water cooler, incoming
tap water is treated as it is
needed, so the water is always
fresh and great tasting. Best of
all, there are no bottles to
change and the supply is
virtually unlimited.
03
Hot, Cold & Ambient Appliance
Your Crystal Pro Water Appliance
will provide up to 0.3 gallons (1.2
liters) of HOT water from a
stainless steel tank using a 450 watt
heating element. A BI-metal
overload thermostat is provided to
prevent overheating and can be
manually reset. The HOT water
being dispensed is factory set to
181°F (83 °C). COLD water is
chilled with a high capacity
compressor using R134a non-ozone
depleting refrigerant gas. The
compressor is controlled by an
electromechanical thermostat,
which controls the temperature of
the water in the 1 gallon (3.8 liters)
stainless steel tank. The COLD
water temperature is factory preset
to a nominal 41°F (5 °C)
UV Light System
All models of the Crystal Pro
Water Appliance are fitted with
a UV-C band light system
between the tank and appliance
spigot. This system is used to
inhibit the growth of bacteria
by compromising their DNA
structure. When dispensing
Ambient or Cold water you will
notice a pulsating UV INSIDE
light which simulates the UV
light system activation. The
UV bulb is housed within a
quartz sleeve which allows the
UV light to pass through to the
water. This bulb should be
replaced every 12 months.
Leak Detection System
All models of Crystal Pro Water
Appliance are fitted with a leak
detect system. This system will
generate an audible warning and
front panel light alert upon
detecting water at the base of the
unit due to failed tubing or
connections. In addition, the
system will automatically close
the incoming water supply valve
to prevent further damage.
Filtration System (Optional)
Crystal Pro Water Appliance
are designed to be used with
sediment, carbon and reverse
osmosis ltration or Carbon
taste and odor ltration. This
Internal Storage Reservoir
An internal storage reservoir
eliminates the need for an
external storage tank. The
entire water treatment system is
contained inside the cabinet. A
float mechanism guards against
overflows and eliminates the
need for a diaphragm valve.
Mechanical Components
All water connection fittings
are approved to NSF Standard
61. The Crystal Pro Water
Appliance is connected to the
water supply by a 1/4"female
bulkhead fitting. The entire
internal water circuit and all
components which come in
contact with water are NSF
Standard 61 approved. The
molded panels are made from
recyclable ABS plastic. All the
ABS plastic panels are UV
resistant and meet the standards
of both CE and ETL.
allows the appliance to remove
tastes, odors & other
contaminants. The lters are
designed for easy replacement.
For locations where a drain is
not present, a carbon only
option is recommended.

04
Crystal Pro Water Appliance Overview
Unique features
This manual includes information on the following: Crystal Pro Water Appliances for Office & In –Plant.
CR
Record your water Appliance part number here:
Crystal Pro Water Appliance Serial Number:
Date purchased:
Date installed:
Products offered and marketed by Crystal Mountain and its affiliates are protected by patents issued or
pending in the United States and other countries. Crystal Mountain reserves the right to change the
specifications referred to in this literature at any time, without prior notice.
The Crystal Pro Water Appliances come completely assembled and ready for set up and operation upon
installation of the appropriate filtration cartridges. Remove the appliance and save the carton and
packaging materials. The carton contains the following items.
Qty Item
1 Crystal Pro Water Appliance
1 Cup Holder
1 M4 X 30 Tamper-proof Screw
1 M6 X 60 Expansion Bolt
1. Inspect the outer panels for any damage which may have occurred during shipment.
2. To inspect the interior, remove the filtration service panel.
3. Visually inspect for any wires, tubing, or fittings which may have come loose during shipment.
4. Record the unit model and serial numbers in this manual for future reference.
Crystal Pro
S P 3K H K 1C
K=Black
G=Gray
W=White
1=110v-115v
2=220v-240v
Description Reservoir Type of lid No. of
Faucets Body color Temperature
Options Lid color Voltage Option
1=1pcs
2=2pcs
3=3pcs
H=Hot,Cold
&Cook
K=Black
G=Gray
W=White
C=Made
in China
P=POU
S=Stainless
Steel Reservoir

05
Assembly Drawing
Figure 1. Assembly Drawing
1. Top Service Panel
2. Side Panel Right
3. Front Top Panel
4. Hot Water Pushbutton
5. Dispenser
6. Drip Tray Grill
7. Filtration Service Panel
8. Front Lower Panel
9. UV Simulation Display
10. Cold Water Pushbutton
11. Status Indicator - Power
12. Side Panel Left
13. Rear Service Panel
14. ON/OFF Switch (HOT)
15. Main Board Box Cover
16. Condenser
17. Supply Inlet
18. Hot Tank Drain
19. Adjustment Feet
20. ON/OFF Switch (COLD)
21. Fuse
22. Power Cord
23. Thermostat for Cooling
24. Cold Tank Drain
25. RO Waste Drain (RO configu-
rations only)
26. Ambient Water Pushbutton
27. Spirit level
27
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

06
Installation
Figure 2. Quick Start Guide
Position & Level
1. Locate the appliance as close to the water supply and the electrical connections as possible.
2. Level the appliance using the adjustable leveling feet and built-in bubble indicator.
3. Keep the appliance at least 3 inches from the wall to ensure adequate airflow.
Warning
To comply with CE standards, it is necessary to fasten the unit to the floor.
The appliance should not be exposed to direct sunlight, heat sources, or an ambient air
temperature above 100°F (38°C) or below 37°F (3°C) or structural damage may occur.
4. To comply with CE standards, it is necessary to fasten the unit to the floor with an M6x60 expansion bolt.
1) Locate and drill a 43 mm deep hole using an alloy drill bit with 9 mm diameter.
2) Install the flat pad, the spring washer and the nut to the bolt, and then insert into the hole.
3) Remove the Filtration Service panel and locate the alignment hole on the base plate.
4) Align the appliance with the expansion bolt using the hole in the base plate.
5) Using a wrench, secure the appliance to the expansion bolt.
6) Reinstall the Filtration Service panel.
Establish Water & Electrical
Connections
Position & Level
1
Install Filtration
Flush Filters
Sanitize Appliance
Turn ON HOT &COLD
switches
Record installation date
2
3
4
5
6
7

07
Figure 3. Appliance Leveling Feet and Installing the Expansion Bolt
5. Your Crystal Pro Water Appliances comes complete with a built-in cup holder under the water
dispenser section. This holder is designed to hold up to 20 standard size cups with a top diameter of
between 2.8"and 3.0" (71 – 76mm).
Install Filtration
Consult with your local dealer on the best filtration solutions for the local water conditions and follow the
manufacturer's instructions on their installation, use, and servicing. Typical solutions include SED for
the reduction of particulates, CTO for chlorine, taste, and odor, and RO for the filtration of waterborne
microorganisms, heavy metal, and other inorganic contaminants. The steps below apply to a typical
twist-lock style filtration system.
1. Open the filtration service panel.
2. Mount the manifold to the appliance back-plate using two
mounting screws
3. Connect the yellow (supply water) tube to the inlet port of
the manifold.
4. Connect the blue tube (filtered water) to the manifold outlet
port.
5. Insert both filter cartridges to the manifold by pushing up and
turning clockwise.
6. Turn on water supply and check for leaks.
7. Reinstall the filtration service panel.
1. Open the filtration service panel.
2. Mount the manifold to the appliance back-plate using two
mounting screws.
3. Connect the yellow (supply water) tube to the inlet port of
the manifold.
4. Connect the blue tube (filtered water) to the manifold outlet
port.
5. Connect the red tube (RO drain) between the cartridge and
the drain port on the appliance. Ensure that the flow restrictor
is properly sized and installed!
6. Insert filter cartridges to the manifold by pushing up and turning
clockwise.
7. Turn on water supply and check for leaks.
8. Reinstall the filtration service panel.
Figure 4. Example of 2-stage twist-lock filtration system installation.
Figure 5. Example of 3-stage twist-lock RO filtration system installation.
STAGE
1
SED
STAGE
2
CTO
STAGE
3
RO
DRAIN
OUTLET
INLET
MANIFOLD
STAGE
1
SED
STAGE
2
CTO
OUTLET
INLET
MANIFOLD

08
Establish Water & Electrical Connections
The appliance contains push-to-connect type fittings on the appliance rear for the water supply and RO
drain. These fittings accept ¼"polypropylene plastic tubing. If copper tubing is to be used, then these
fittings must be replaced with a metal design. In addition, two drain ports are provided for the HOT and
COLD tanks.
1. Connect a clean, soft water supply to the unit. Pressure must be 40-100psi (2.8-5.5 bar) and at a
temperature no more than 105°F (41°C).
2. Flush the water supply feed until it runs clear before making connection to the appliance.
Caution
Do not connect the appliance to a water line which exceeds 105°F(41°C) as structural
damage may occur.
A pressure regulator must be used for water supplies that exceed 80psi (5.5 bar), have unknown
pressures, or have water pressure fluctuations. This should be installed on the water supply
before the appliance inlet.
3. Plug the appliance into the wall outlet and verify that the green PWR status indicator is ON. A fuse
located on the rear service panel protects the internal circuits from damage.
Caution
Damage to the appliance will result if hot and cold switches are turned on without water
inside the tanks
If the unit was placed on its side, it must stand upright for a minimum of 2 hours before
operation to allow the compressor to stabilize
Flush Filters
All filters must be flushed prior to use per manufacturer's instructions. When using twist lock style
cartridges, this process may be combined with the initial appliance sanitizing process below.
Sanitize Appliance
You must sanitize your system before using your appliance for the first time. Failure to do so may result
in poor water taste. This is best accomplished as outlined below (for a typical 3-stage filtration system)
using the sanitizing kit from the appliance supplier.
1. Soak RO cartridge(on R/O filter system sold separately) in clean water while the appliance is being
sanitized.
2. Ensure both water connections – supply and RO drain – are made at the rear of the appliance.
3. Open top service panel to gain access to the main storage tank and UV bulb.
4. Open filtration service panel, locate, and install the SED and CTO filters in positions 1 and 2 of the
manifold.
5. Locate the SAN cartridge provided by the filtration system manufacturer. Put 2ml of unscented,
liquid bleach (5% sodium hypochlorite) and dispense into the SAN cartridge.
6. Insert the SAN cartridge into position 3 of the manifold.
7. Slowly turn ON the water supply until the main storage tank is ½ full then turn OFF.
8. Carry out a visual inspection for any water leaks.
9. Lift the main storage tank lid taking care not to damage the level sensor.

09
10. Wearing gloves and using a clean, lint-free cloth, thoroughly wipe down the inside of the main
storage tank.
11. Let stand for ten minutes.
12. Slowly turn ON the water supply.
13. Depress the appliance buttons (alternate between HOT and COLD sides) to allow the solution to run
through the spigot and associated lines.
14. Drain the system until the chlorine bleach is no longer detected at the spigot.
15. Remove the SAN cartridge and replace with the RO cartridge.
Note
Remember to connect the RO drain line to the RO cartridge. Also ensure that the blue flow
restrictor is visible inside the RO drain line
16. Record service date on the inside filtration panel for future reference.
17. Reinstall the filtration service panel.
Turn ON HOT & COLD Switches
With all tanks completely filled with water, both the HOT and COLD switches at the rear of the appliance
should be turned ON. It will take approximately 20 minutes for the HOT water and 60 minutes for the
COLD water to reach their temperature presets.
Note
If an RO filtration is being used allow 45 minutes to completely fill all tanks.
Record Installation Date
In order to ensure proper maintenance of your appliance, a service tag is provided on the inside of the
filtration panel. This will ensure that maintenance intervals can be recorded and scheduled.

Operating Crystal Pro Water Appliance
Series Water Appliance
Your Crystal Pro Water Appliance contains a simple, intuitive user interface for operation and status. All
buttons are backlit and a nightlight is provided in the dispenser area.
Figure 6. Crystal Pro water appliance User Interface
Button/LED ON OFF Flashing
POWER Indicator Appliance powered Appliance unpowered n/a
HOT button Water heated to preset
temperature Appliance unpowered
COLD button Water chilled to preset
temperature Appliance unpowered
UV Simulation Light UV system ready* UV system ready UV system active
System Fault Indicator UV bulb needs replacement UV system ready System fault – i.e. leak,
short-circuit
*ON only when user is in front of appliance.
Note
To prevent the inadvertent dispensing of hot water, the dispense button must be held for 3 seconds
until a beep is heard. Press the button again for water to dispense.
10
Night light Dark environment light conditions n/a
n/a
n/a
UV simulator light
HOT button
System fault
indicator
Night light
AMBIENT button
COLD button
POWER Indicator
AMBIENT button n/a Appliance unpowered n/a

11
Service and Maintenance
Once assembled, installed, and flushed properly, your Crystal Pro Water Appliance will provide years of
trouble-free operation. Normal service should only be carried out by a trained service professional.
Depending on usage, the filtration cartridges should be replaced every six (6) months or as directed by
the manufacturer. In addition, the UV system should have the UV bulb replaced every twelve (12)
months. The HOT water tank may require removing any Calcium buildup inside tank.
Service Notes
Do not clean this appliance with a water jet.
Latex gloves must be worn when handling the filters, UV tank or any components that have contact
with the drinking water.
General Maintenance
1. Wipe all surfaces on the front panels, appliance buttons, dispenser area, faucet, and drip tray with a
bacterial cleaning wipe or spray.
2. Remove and clean the drip tray and grill. If the grill is damaged or heavily stained it should be
replaced.
3. Wipe away any dust which may have accumulated on the condenser grill behind the appliance.
4. Drain both tanks after long periods of non-use.
5. On RO models periodically inspect the flow restrictor to ensure it is clean an unrestricted.
Caution
Use only factory-authorized replacement parts. Using unauthorized parts or accessories may cause
damage or affect performance. Any damage, diminished performance or property damage from using
unauthorized parts or accessories is not covered under the manufacturer's warranty.
Sanitize Tanks
All tanks should be sanitized at regular intervals, especially after a long period of non-use. This is best
accomplished using a sanitization kit provided or using the procedure outlined below.
Prepare water appliance for the service
1. Turn OFF both the HOT and COLD switches at the rear of the unit.
2. Unplug the electrical supply to the appliance.
3. Turn OFF the water appliance water supply.
4. Drain all water storage tanks using the drain ports located at the rear of the appliance.
Caution
Take care to prevent burns when draining the hot tank.
Remove the existing filtration cartridges
5. Open the front panel to gain access to the filtration compartment.
6. Remove all cartridges from the filter compartment.
7. For RO systems, ensure that the drain line with flow restrictor between the RO cartridge and
appliance drain port is removed first.

12
Install the sanitization cartridges
8. Place a sanitization cartridge (this can be an empty filter cartridge or one supplied by your filter
supplier) inline before the water inlet in the back of the unit.
9. Using a small eyedropper, prepare the sanitization cartridge by adding one teaspoon of unscented,
liquid chlorine bleach.
10. Insert this cartridge in inline prior to the system.
11. If you have empty sanitization cartridges install them in the remaining positions. If you do not
remove your filtration system then by pass it with a ¼' polyethylene tubing and 2 - ¼" union quick
connect fittings. Refer to your owner's manual of the filtration system being used for proper
sanitation of your system.
Begin the sanitization process
12. Plug in the water appliance.
13. Slowly turn ON the water supply.
14. Check for leaks or spills which may cause the leak detection system to activate.
15. Once all tanks are filled (3-5 minutes) let stand for 5-10 minutes.
16. Press and hold both the HOT and COLD dispense buttons until water begins to flow.
17. Continue for 10 minutes, or until the bleach has been thoroughly flushed from the system.
Drain tanks
18. Unplug the electrical supply to the appliance.
19. Turn OFF the water supply to the appliance.
20. Remove the COLD drain plug at the rear of the appliance to allow water to drain into a bucket.
21. Tilt the appliance backward to facilitate draining of the water.
22. Repeat this process for the HOT tank side.
23. Reinstall both drain plugs and verify they are secure.
Remove and replace cartridges
24. Remove all sanitization cartridges from the manifold or water inlet.
25. Turn water supply on and fill unit to flush remaining sanitizing agents then repeat steps 18-23
26. Install new filtration cartridges. This is normally SED, CTO and RO, in positions 1, 2, and 3.
27. For RO systems, ensure that the drain line is connected between the RO cartridge and appliance drain
port. Verify that the flow restrictor is properly installed.
28. Record the service date on the filtration panel.
29. Wipe down the base of the filtration compartment and reinstall the filtration panel.
Return the appliance to service
30. Wipe down the drip tray and all outer panels.
31. Clean any dust and debris from the condenser grill.

UV System Bulb Replacement
1. Turn OFF the HOT and COLD switches at the appliance rear.
2. Turn OFF the water supply and activate the appliance buttons to relieve any pressure in the appliance.
3. Unplug the electrical cord from the wall socket.
4. Open both the rear and top panels to gain access to the UV assembly.
Warning
Do not touch the UV lamp or the quartz sleeve with bare hands.
The temperature of the water flowing around the UV bulb ranges from 0°C to 100°C. Do not
remove the lamp from holder while illuminated and never look directly at the UV light as UV
radiation is dangerous for the eyes and skin.
5. Unplug the UV wire connector and carefully screw out the UV bulb from the UV assembly (this may
require a tool to loosen).
6. Install the new UV bulb (Crystal Mountain part number ELE-C400036) into the UV assembly.
7. Plug in the electrical cord to the wall socket.
8. Check that the UV lamp is functioning by observing a blue glow from the UV assembly inlet or outlet.
9. Reinstall both the rear and top panels.
10. Slowly turn ON the water supply.
11. Turn ON the HOT and COLD switches at the appliance rear.
Reset Leak Detection System
All models of Crystal Pro water appliance are fitted with a leak detect system. This system will generate an
audible and visual warning upon detecting water at the base of the unit due to failed tubing or connections.
In addition, the system will automatically close the incoming water supply valve to prevent further damage.
Crystal Pro water appliance warning will stop once the source of the leak is removed.
Service notes
If an audible"click" is heard within 5 minutes of turning on the red power switch, the hot
tank is likely empty, and has overheated. The overload device on the side of the hot tank will
have to be reset.
Caution!
Unplug the appliance power cord before resetting the hot tank!
Figure8. Hot Tank Reset Button Location
13
Hot Tank Reset
Hot ON/OFF Switch

Troubleshooting
Symptom Possible Cause Solution
No Power / Power
status indicator OFF
No electric current flowing
External circuit breaker has tripped
Blown fuse
Check outlet and plug for proper connection
Check external circuit breaker
Check fuse at rear of appliance and replace
as necessary
Tanks not filling
during initial setup
External water supply is turned OFF
Leak detection system activated
Blockage in filtration system
RO filtration installed
Check external water supply valve for
proper position
Remove source of leak and reset system
Remove source of blockage
Allow 45 minutes to fill tanks when RO
filtration installed
Dispensed water is
neither HOT nor COLD HOT/COLD switches turned OFF Check position of the HOT/COLD switches
on the appliance rear panel
No or low flow from COLD
Appliance – HOT is OK Water inside the cold tank frozen
Check to ensure that the thermostat is at
the factory setting
Turn OFF the COLD switch for 4 hours to
melt ice inside tank
No or low flow from HOT
Appliance – COLD is OK
HOT water tank needs to
be de-scaled
De-scale HOT water tank
If problem persists, consult with your
authorized service provider about adding
a de-scaling filter cartridge
No or low flow from both
HOT and COLD Appliances
Filter cartridges may need changing
Low pressure from water supply
Change filter cartridge(s)
Check water supply pressure
Dispensed HOT water
is cold
HOT tank overload switch
has tripped
Follow the instructions in this manual on
how to reset the HOT water tank
Dispensed COLD water
is warm
Appliance COLD switch is OFF
Appliance is not positioned correctly
Condenser refrigerant is low
Check that the COLD switch on the
appliance rear panel is in the ON position
Check to ensure the appliance is at least 3"
from the wall, not in direct sunlight or in
a room with high ambient temperature
Dispensed water has
a "bad" taste
Appliance not sanitized
Filters not flushed
Sanitize the appliance
If the bad taste persists taste the water
coming directly from the filter cartridge
and change as necessary
If still bad change the filter, or contact your
service provider
14

Technical Specifications
Cabinet
Color
Material
Dimensions
Empty Weight
Water Connections
Black/ Charcoal
Metal side panels, ABS front panels
15.4" X 14.8 " X 46.3"(391X 375 X 1175mm)
61 Lbs (22.8 Kg)
1/4" push to fit style
Water Appliance
Selections
Storage Tank Material
Hot Temperature Range
Storage Capacity
Heating Capacity
Cold Temperature Range
Storage Capacity
Chilling Capacity
Min/Max Water Pressure
Ambient, Hot & Cold standard
Stainless Steel (plastic for 3 gallon internal storage tank)
181°F (83 °C)
1.2L(0.3 Gallon)
Min.5L/H (1.32 Gallon) dispensed above 176°F (80°C)
11.4 L(3 Gallon)
Min. 5L/H(1.32 Gallon) dispensed below 50°F (10°C)
40 - 100 psi (2.8 – 5.5 bar)
User Interface
Electronic Controls / Status Indicators Illuminated Pushbutton / Power LED
Adjustable Temperature Range No
HOT and COLD
ON/OFF Switch
Safety Features
Child-proof HOT Water Appliance
Leak Detect with Auto Shutoff
Antimicrobial Coating
Bacterial Growth inhibitor
Standard
Standard
Standard on all user contact and post UV
Standard
Electrical
Operating Voltage
Energy Consumption
US version: 120 VAC/60Hz (550W)
EUR version: 220-240VAC/50Hz (550W)
120V/220V: 0.87KWH
Environmental
Refrigeration Gas
Decibels
R134a 1.4 Oz (40 grams)
45dB
Approvals ETL to UL 399 standard, CE and Energy Star
15
41-50°F (5-10 °C)

Flow Diagrams
Figure9. Flow Diagram (HOT, AMBIENT, and COLD models)
16
3G
Ambient Water Outlet
Solenoid Valve
Outlet
Solenoid Valve
Hot tank
Inlet Pipe

Electrical Diagram
Figure 10. Electrical Diagram (All models)
MC: motor compressor
H: Heater
SOL1: Inlet valve
SOL2: HOT inlet valve
SOL3: COLD inlet valve
SWL: compressor switch
SWH: Heater switch
SW1: HOT switch
SW2: COLD switch
LD: Water leak detector
WLD: Water level detector
OV: Low level control switch
TH: Temperature control switch
17
AC120V
OR
AC230V
AC18V
Transformer
GND GND
SWL
SWH
GND
N
L
L
L
NN
L
TH TH
OV
LLD
SW1 SW2
WLD
UV BULK
DC24V DC24V
SOL3 SOL2
SOL1
DC24V
MAIN PCB
LED Hot LED Power LED Cooler
MC H

Warranty
Limited Warranty for Crystal Pro Water Appliance Series Water Appliance
This water treatment system is guaranteed to the original user only to be free of defects in materials and
workmanship for a period of one (1) year from the date of purchase, or initial lease from the date of
manufacture. Crystal Mountain will not be liable for any cost of removal, installation, transportation, or
any other charges which may arise in connection with a warranty claim. Crystal Mountain will not be
liable for damage or wear to products caused by abnormal operating conditions, accident, abuse, misuse,
unauthorized alteration or repair, or if the products were not installed in accordance with Crystal
Mountain's printed installation and operating instructions, or for any damage caused by hot water,
freezing, flood, fire, or acts of God.
In the event of a claim for warranty, the defective part must be returned to Crystal Mountain, together
with proof of purchase, installation date, failure date and supporting installation date. Any defective part
returned to Crystal Mountain must be sent freight prepaid. Documentation to support the warranty claim
and/or a Return Authorization form must be included, if so instructed. Crystal Mountain, at its sole
discretion, will determine whether to correct the defect or replace the unit, or will request that the unit be
returned to Crystal Mountain.
Provided a claim is based on a defect in materials or workmanship; and provided the claim is made
within the warranty period; and provided the user has used and maintained the equipment in accordance
with the manufacturer's instructions, Crystal Mountain will replace the parts free of charge. If the unit is
returned to Crystal Mountain for repairs, the end user will pay the cost of freight in both directions.
This warranty does not apply to damage caused by, or resulting from, shipping, accident, alteration,
misuse or abuse, unauthorized or improper installation, or to units used outside the country where the
unit was rented or purchased. The effects from chlorine corrosion, scaling and normal wear are
specifically excluded from this warranty.
Crystal Mountain hereby disclaims any and all implied warranties including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. The manufacturer or its
agents shall not be liable for consequential damages, whether economic or otherwise, resulting from
breach of this limited warranty. Failure to follow all instructions for operation and maintenance
provided with this unit voids the warranty.
This warranty gives you specific legal rights and you may also have other rights which may vary from
country to country.
18

Crystal Mountain Products Inc.
North American Sales / Warehouse
915 Taylor Rd, Unit 3
Gahanna OH 43230
Tel: [phone]
Fax:[phone]
E-mail: [e-mail]
Crystal Mountain Products Limited
Canada Sales Office
th
11925 -145 Street
Edmonton, Alberta
Canada T5L 2H4
Tel: [phone]
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
European Sales Office
Fence House, Fence Avenue
Macclesfield, Cheshire
United Kingdom SK10 1LT
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Crystal Mountain International Limited
Hong Kong Sales Office
Room 610, Winfield Commercial Building
6-8a Prat Avenue, Tsimshatsui
Kowloon, Hong Kong
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
DOC-C400001 Rev0816