Culligan Medallist Plus Series User manual

Culligan
Medallist®
& Medallist
Plus Series®
Automatic
Water Filter
Owners Guide

Thank You
And Welcome To Your New World Of Better
Living With Culligan Water.
The Culligan Medallist Plus Series®with Cullar®filter has been tested and
certified by WQA against WQA S-200 for the effective reduction of aesthetic
Chlorine Taste and Odor up to 180,000 gallons as verified and substantiated
by test data.
The Culligan Medallist Plus Series with Cullneu®filter has been tested and
certified by WQA against WQA S-200 for neutralization up to 21,750 gallons
as verified and substantiated by test data.
Do not use with water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system.
For installations in Massachusetts, the Commonwealth of Massachusetts Plumbing
Code 248 CMR shall be adhered to. Consult your licensed plumber for installation
of the system. This system and its installation must comply with state and local
regulations. The use of saddle valves are not permitted.
If this is your first experience having filtered, conditioned water in your home, you’ll be amazed at the
marvelous difference it makes. We promise that you’ll never want to be without it again.
Congratulations, too, on selecting one of the “first family” of water filters in the prestigious Culligan
Medallist Series. With Culligan’s many years of knowledge and experience in water treatment, you
can be confident that the model you selected has been designed and engineered to provide years of
service with a minimum of care and attention.
Products manufactured and marketed by Culligan International Company (Culligan) and its affiliates
are protected by patents issued or pending in the United States and other countries. Culligan reserves
the right to change the specifications referred to in this literature at any time, without prior notice.
Culligan, Culligan Medallist Series, Cullar, Filtr-Cleer, Cullneu, Accusoft, Culligan Man and www.
culligan.com are trademarks of Culligan International Company or its affiliates.
2

3
Table of
Contents
Performance Data Sheets are included in this manual for various Culligan Medallist Series®Softener
models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences
between the models. The softener warranty is located on page 19 of this Owner’s Guide.
Specifications.......................................................4
Introduction.........................................................5
Familarization.......................................................6
Programming .......................................................7
Things to Check Before You Call for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
CareandCleaningofyourWaterFilter....................................11
Recommended Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
WhenandHowtoBypassyourWaterFilter.................................12
Culligan Medallist Plus Series® CullneuFilterPDS ............................13
Culligan Medallist Plus Series®CullarFilterPDS ..............................14
Culligan Medallist Plus Series® 8” and 10” Cullneu Filter PDS. . . . . . . . . . . . . . . . . . . . . 15
Culligan Medallist Plus Series®8” and 10” Cullar Filter PDS. . . . . . . . . . . . . . . . . . . . . . 16
Culligan Medallist Plus Series®8” and 10” Filtr-Cleer Filter PDS . . . . . . . . . . . . . . . . . . . 17
RecordsandData...................................................18
Warranty.........................................................19

Medallist 8“ Medallist 10” Medallist Plus 10”
General
Mineral Tank Size18 x 44 in. 10 x 54 in. 10 x 54 in.
Control 3/4” Power Valve 3/4” Power Valve 1” Power Valve
Timer Electronic Electronic Electronic
Temperature Limits 33-120°F 33-120°F 33-120°F
Water Pressure Limits 20-120 psi 20-120 psi 20-120 psi
Water Pressure Limits (Canada) 20-90 psi 20-90 psi 20-90 psi
Electrical Requirements 24V/60 Hz 24V/60 Hz 24V/60 Hz
Electrical Power Consumption, Min./Max. 3 Watts/35 Watts 3 Watts/35 Watts 3 Watts/35 Watts
Filtr-Cleer®
Rated Service Flow 7.8 gpm 8.9 gpm 12.0 gpm
@ Initial Pressure Drop @ 15 psi @ 15 psi @ 15 psi
Minimum Practical Filtration Size 10 microns 10 microns 10 microns
Maximum Particulate Matter 150 NTU 150 NTU 150 NTU
Maximum Suspended Solids 150 mg/L 150 mg/L 150 mg/L
Drain Flow, Maximum34.5 gpm 7.0 gpm 7.0 gpm
pH Limitation 6.0 - 9.5 6.0 - 9.5 6.0 - 9.5
Recharge Time480 min. 80 min. 30 min.
Recharge Water Consumption, Av.5100 gal. 115 gal. 140 gal.
Freeboard210.5 ± 1 inches 11.5 ± 1 inches 19 ± 1.5 inches
Height Overall 51 in. 63 in. 60 in.
Cullar®
Rated Service Flow 4.0 gpm 4.0 gpm 6.0 gpm
@ Pressure Drop @ 5.0 psi @ 5.0 psi @ 6.0 psi
Drain Flow, Maximum32 gpm 6.0 gpm 6.0 gpm
pH Limitation 5.0 - 11.0 5.0 - 11.0 5.0 - 11.0
Recharge Time480 min. 80 min. 30 min.
Recharge Water Consumption, Av.553 gal. 83 gal. 110 gal.
Cullar Media Volume 0.75 cu. ft. 1.0 cu. ft. 1.5 cu. ft.
Cullsan®Underbedding Media Amount 10 lbs. (.1 ft3) 20 lbs. (.2 ft3) 20 lbs. (.2 ft3)
Freeboard214 ± 1 inches 24 ± 1 inches 24 ± 1.5 inches
Height Overall 51 in. 63 in. 60 in.
Rated Capacity 100,000 gallons 130,000 gallons 180,000 gallons
Cullneu®
Rated Service Flow 2.7 gpm 4.0 gpm 6.0 gpm
@ Pressure Drop @ 3.0 psi @ 4.0 psi @ 5.0 psi
Drain Flow, Maximum33.5 gpm 6.0 gpm 6.0 gpm
pH Limitation* 5.8 - 6.2 5.8 - 6.2 5.2 - 6.8
Recharge Time480 min. 80 min. 30 min.
Recharge Water Consumption, Av.553 gal. 83 gal. 110 gal.
Cullneu Media Volume 1.0 cu. ft. 1.5 cu. ft. 1.6 cu. ft.
Freeboard211 ± 1 inches 21 ± 1 inches 18 ± 1.5 inches
Height Overall 51 in. 63 in. 60 in.
1 Bottom of tank to top of tank fittings.
2 Backwash at 120 psi line pressure.
3 Backwash at 120 psi line pressure.
4 Factory setting.
5 At factory setting and 120 psi line pressure.
6 Top of media to back top edge of port openings.
* Under dynamic conditions, it may be necessary to mix five parts Cullneu with one part Cullneu C to effectively
raise the pH. The combination of Cullneu and Cullneu C is not certified by WQA.
Specifications
4

Filtr-Cleer®
The Filtr-Cleer Automatic Water Filter is capable of reducing particulate matter down to 10 microns
particle size. It will not remove color, organics, colloidal turbidity or dissolved solids. Some
applications follow:
• Reduction of suspended matters in any water system.
• Reduction of particulate matter, such as clay, mud, etc.
• Prefiltration of oxidized iron ahead of an automatic or manual softener.
• Reduction of light sand.
NOTE: If sands cannot be reduced from the Filtr-Cleer tank during backwashing, a sand trap
should be installed.
• After the retention tank when a Cul-Cleer®system is used to correct hydrogen sulfide or colloidal
suspension problems.
The quality and number of gallons filtered water between backwashes will depend upon the amount,
type, and size of the particulate matter being filtered. If a water sample is sent to our laboratory,
where application of a Filtr-Cleer unit is contemplated, write “Filtr-Cleer Analysis” on the sample
tag. Send an additional sample of water for a standard water analysis. The laboratory will test for
Nephelometric Turbidity Units (NTU) and suspended solids (mg/L). The sample will also be filtered
through 10 micron filter paper and NTU run on a filtered sample. If the NTU of the raw water exceeds
150, suspended solids exceed 150 mg/L or the filtered water through the 10 micron filter paper is of
an unacceptable quality, a Filtr-Cleer filter may not be applicable. As a guide, the U.S. Public Health
Drinking Water standards states the turbidity should not exceed 1 NTU. The exact number of gallons
filtered between backwashes cannot be given because of many variables.
Cullar®Filter
Medallist Water Filter with Cullar Media will reduce chlorine taste and odor and other common bad
tastes and odors, and will also reduce most objectional organic colors. It will not remove hydrogen
sulfide. It is important to note that whenever the cause of an objectionable taste or odor has not been
established, Health Authorities should determine if water is safe to drink. If bacterial contamination is
present, a Cul-Cleer system is indicated. Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the system.
Cullneu®Filter
Medallist Water Filter with Cullneu Media will neutralize slightly acid water (pH of 5.8 - 6.2) and thus
help to prevent unsightly brown or green stains due to corrosion of household plumbing. If the pH is
from 5 to 6, one part of Cullneu C media should be mixed with 5 parts of Cullneu media to provide
additional neutralizing capability. If the water to be treated has a pH less than 5, a high hardness, or
a high carbon dioxide level, Cullneu may not be applicable; a solution feeder should be used. Since
Cullneu adds hardness, it should be used prior to a softener.
In order to size and apply the equipment correctly, a complete analysis of the water supply should be
obtained. This can best be accomplished by contacting your local Culligan dealer, who will be able
to test the water supply right at the site, or arrange to have one or more water samples sent to the
Culligan laboratory for a more detailed analysis.
Introduction
5

Power Loss
The AccuSoft®circuit board is equipped with a Hi-Cap Capacitor and EEPROM memory chip. The
capacitor is capable of maintaining the time, for at least two days, in the event of a power outage.
The EEPROM ensures that the individual programming parameters of your filter are not lost.
If the power outage lasts long enough to drain the Hi-Cap Capacitor, the control will flash “12:00 PM”
when power is returned to the control. The unit will continue to keep time from the moment power is
restored, and will initiate a full regeneration at the preset regeneration time. The time of day will need
to be reset in order to return the regeneration to its preset time.
If you live in an area where power outages occur with a regular frequency, a battery backup option
is available for ensuring that the time of day is properly maintained. Contact your Culligan Dealer for
more information.
Regeneration
To initiate a regeneration at the preset time, press the “REGEN” button. The “REG” light will light. To
initiate an immediate regeneration, press and hold the “REGEN” button for at least five seconds. The
“REG” will light and blink. An immediate regeneration will also occur if a power outage has lasted
for more than three hours and the Immediate Regeneration option is chosen. Ask your Culligan Dealer
about this feature.
A regeneration at the Time of Regeneration will occur if so signaled by the Soft-Minder meter. The
“REG” enunciator on the display will also be lit.
Service
The Culligan Medallist Series® water filter is equipped with a self diagnostic program to insure
optimal operation of your water filter. Should service become necessary, a phone icon will appear
in the display. If this condition occurs, call your local Culligan Dealer for assistance. The phone icon
and error code will be the only items displayed when service is required on the control.
Familiarization
6

Programming
7
The timer uses four buttons:
Button Description
Set-up / Enter Key (Status) Advance timer through display options
Regeneration Key (REGEN) Initiate a regeneration
Toggle Down Key (“-”) Decrease the setting
Toggle Up Key (“+”) Increase the setting
Time of Day
This setting is used to program the current time
of day. When in this step the display will rst
show “tod” for two seconds.
After “tod” is displayed, “12:00 PM” will display
(or the current set time if already programmed)
and the minutes will ash.
• The minutes are adjusted with the
“+” or “-” key until the correct value is
displayed.
• Press the “Regen” key to ash the
hours. Adjust with the “+” or “-” key
until the correct time is displayed.
Pressing the “Status” key will move to the next
programming step. Pressing “Regen” will move
back to the minutes adjust.
Time of Regeneration
This setting is used to program the time at
which a regeneration is to occur in the delay
mode, or in immediate mode with time clock
backup on. The display will rst show “tor” for
two seconds.
After “tor” is shown the display will then
show the default of 2:00 AM (or the current
programmed time of regeneration if already
set). The time can be adjusted in 30 minute
increments by pressing the “+” or “-” keys.
Pressing the “Status” key will save the setting
and move to the next programming step.

Backwash Time
This setting is used to program the cycle 1 time that
is usually backwash. The time of the cycle is kept in
minutes. The display will show “buu” in the display
for two seconds and then the cycle time in the right
most digits. Adjust the value with the “+” or “-” keys.
Pressing the “Status” key will save the setting and
move to the next programming step.
Settline Time
This setting is used to set the time in minutes for cycle
2. This cycle is a settling time for lters. The display will
show “br” in the left most digits and the cycle time in the
right most digits. Adjust the value with the “+” or “-” keys.
Pressing the “Status” key will save the setting and move
to the next programming step.
Fast Rinse Time
This setting is used to set the time in minutes for cycle 3.
The display will show “Fr” in the left most digits and then
the cycle time in the right most digits. Adjust the value
with the “+” or “-” keys. Pressing the “Status” key will save
the setting and move to the next programming step.
Regeneration Interval
This setting is used to set the days between
regeneration in time clock mode. The display will
show “REG” icon and “dAY” for two seconds and then
display the numbers to change. Adjust the value with
the “+” or “-” keys.
Pressing the “Status” key will save the setting and
move to the next programming step.
Blank Display
After the last programming menu is displayed (menu will vary depending on mode of
operation), pressing status will move to a blank display screen.
From the ‘blank display’, pressing the “+” key from the blank display will enter the diagnostics menu.
From the ‘blank display’, pressing the “-” key will enter the statistics menu.
From the ‘blank display’, pressing the “Status” key will exit programming mode and return to the
service mode time display.
The “regen” key is ignored while in the ‘blank display’.
Hidden Programming Menu
Programming
(cont.)
8

9
Programming
(cont.)
The Culligan Medallist Series Filter is equipped with an advanced error detection system. During
all operating modes the filter’s electronics are performing self-diagnostics to ensure that the unit is
operating correctly. There may be times, however, when something may occur that could cause the
unit to improperly operate. In those instances the microprocessor will identify the exact problem and
alert the user with a telephone handset symbol in the upper left corner of the display and the error
code will be shown. Shown below is codes that would appear if an error is detected.
Display Error Description Response
E1 Motor will not stop turning Call Culligan service technician
E2 Motor stuck Call Culligan service technician
E3 Wrong position Call Culligan service technician
If an error code appears that requires an authorized service technician please contact your local
Culligan Dealer.
For any additional troubleshooting or service needs please contact your local Culligan Dealer.

10
If you unexpectedly experience problem water, make these simple checks before calling your Culligan
dealer. One of the following conditions may be the reason for your interruption of service.
Important
If any of the following conditions is found, the water filter should be manually recharged according to
instructions on page 6 after you have corrected the problem.
Power Supply
Check your power supply cord. Is it plugged fully into the electric outlet? Be certain that the outlet is
not controlled by a wall switch which has been turned off. Reset conditioner to proper time of day and
then plug in.
Blown Fuse
Check the house fuse or circuit breaker panel. Replace a blown-out fuse or reset an open circuit
breaker.
Power Failure
Any interruption in your power supply or time changes - such as daylight savings - will disrupt your
filter’s recharge schedule by causing the timer to run off-schedule. Reset timer to proper time of day.
Bypass Valves
Check to see if they are in the proper position. Cul-Flo-Valv®Bypass, if used, should be in the “Service”
(handle stem screwed out) position. If hand valves are used, see that inlet and outlet valve are opened
and that the bypass valve is closed.
No Water
If you aren’t getting any water flow at all, make sure your water supply is working. Open a tap
ahead of the filter (outside tap) to see if you have any water pressure. If you have water pressure,
check the bypass valve. If it is in the Service position, put it into the bypass and call your Culligan
dealer for service.
Increased Usage
Guests, family additions, new water-using appliances, etc., all will result in more water usage and will
require more capacity from your filter. You can reprogram your recharging schedule by following the
directions on pages 7 and 8. Call your Culligan dealer for advice and save a service call.
Things to
Check Before
You Call For
Service