Digicom 3G Corporate DG 11 User manual

3G Router
User’s Guide
rev. 1.0 03/2011
Wireless 3G Router
HSDPA & HSUPA Station
Fast Internet with 7.2 Mbps UMTS Technology
Simultaneous Internet and Voice call
Remote connections (SMS, CLI)
Built-in ADSL 2/2+ Router function (Corporate)
3G HSUPA Module embedded

I
3G Router Index - Preface
INDEX
PREFACE .........................................................................................................................................................II
ENVIRONMENTAL CONDITIONS.................................................................................................................... II
CLEANING INFORMATION.............................................................................................................................. II
SHOCKS OR VIBRATIONS..............................................................................................................................II
BACKUP BATTERY (OPTIONAL) .................................................................................................................... II
DECLARATION CE OF CONFORMITY ........................................................................................................... II
ASSISTANCE AND CONTACTS ...................................................................................................................... II
Restriction of use of Wireless Radio Equipment using the 2.4GHz ISM frequency band.............................. III
SAFETY WARNINGS ......................................................................................................................................IV
1. INTRODUCTION............................................................................................................................................1.1
1.1. DESCRIPTION ....................................................................................................................................... 1.1
1.2. LED......................................................................................................................................................... 1.1
1.3. CONNECTORS PANEL..........................................................................................................................1.2
1.3.1. 3G CORPORATE DG11 CONNECTORS .......................................................................................................................1.2
1.3.5. 3G WLL DG11 CONNECTORS ......................................................................................................................................1.2
1.4. PARTS CHECK ......................................................................................................................................1.2
2. HARDWARE INSTALLATION ....................................................................................................................... 2.1
2.1. BATTERY BACKUP................................................................................................................................ 2.3
2.1.1. REPLACEMENT OF BATTERY ......................................................................................................................................2.3
2.2. PIN AND PUK MANAGEMENT ..............................................................................................................2.4
3. WEB CONFIGURATION................................................................................................................................3.1
3.1. QUICK CONFIGURATION ..................................................................................................................... 3.2
3.1.1. PHONE CALL .................................................................................................................................................................3.2
3.1.2. 3G DATA CALL................................................................................................................................................................3.2
4. HOME.............................................................................................................................................................4.1
5. CONFIGURATION ......................................................................................................................................... 5.1
5.1. LAN......................................................................................................................................................... 5.1
5.1.1. ETHERNET ....................................................................................................................................................................5.1
5.1.2. WIRELESS NETWORK..................................................................................................................................................5.2
5.1.3. DHCP SERVER ..............................................................................................................................................................5.7
5.2. WAN ....................................................................................................................................................... 5.8
5.2.1. WAN CONFIGURATION .................................................................................................................................................5.9
5.2.2. ADSL CONFIGURATION .............................................................................................................................................5.10
5.2.3. 3G CONFIGURATION ..................................................................................................................................................5.14
5.2.3.1. Remote Activation .............................................................................................................................................5.14
5.2.4. DNS ..............................................................................................................................................................................5.17
5.3. VOICE CONFIGURATION....................................................................................................................5.18
5.3.1. VOICE CONFIGURATION ............................................................................................................................................5.18
5.3.1.1. Mobile Extension – Mex Application..................................................................................................................5.18
5.3.1.2. FXO calls route to..............................................................................................................................................5.20
5.3.2. FXS...............................................................................................................................................................................5.20
5.3.3. FXO ..............................................................................................................................................................................5.21
5.3.4. UMTS............................................................................................................................................................................5.22
5.3.5. FXS ROUTING TABLE..................................................................................................................................................5.22
5.3.6. UMTS ROUTING TABLE...............................................................................................................................................5.24
5.3.7. FXO ROUTING TABLE .................................................................................................................................................5.24
5.3.8. SUPPLEMENTARY SERVICES....................................................................................................................................5.26
5.4. SYSTEM............................................................................................................................................... 5.27
5.4.1. FIRMWARE UPGRADE................................................................................................................................................5.27
5.4.2. BACKUP & RESTORE..................................................................................................................................................5.28
5.4.3. COMMIT & REBOOT....................................................................................................................................................5.28
5.4.4. USER MANAGEMENT .................................................................................................................................................5.29
5.4.5. TIME ZONE ..................................................................................................................................................................5.29
5.5. ADVANCED.......................................................................................................................................... 5.30
5.5.1. IGMP PROXY ...............................................................................................................................................................5.30
5.5.2. IP ROUTING.................................................................................................................................................................5.31
5.5.3. DYNAMIC DNS .............................................................................................................................................................5.32

II
3G Router Index - Preface
INFORMATION FOR USERS
According to the 2002/95/CE, 2002/96/CE and 2003/108/CE Directives, relative to reduction in the use of hazardous substances
in electrical and electronic apparatus, as well as to disposal of waste materials.
The symbol of a crossed box applied on the apparatus or on its package indicates that at the end of its useful life the
product must be collected separately from other waste materials.
The user must therefore take the apparatus which has reached the end of its useful life to appropriate separate collection
centres for electronic and electro-technical waste materials, or deliver it back to the reseller when purchasing new
apparatus of an equivalent type, giving one piece in for one piece out.
Suitable separate waste collection for then sending the cast-off apparatus for recycling, treatment and environmentally
friendly disposal, contributes towards preventing any possible negative effects on the environment and on health and encourages
recycling of the materials the apparatus is made up of.
Unauthorised disposal of the product by the user will lead to payment of the administrative sanctions in force in the country where
it is put on the market.
5.5.4. UPNP............................................................................................................................................................................5.33
5.5.5. REMOTE CONFIGURATION .......................................................................................................................................5.33
5.5.6. HALF BRIDGE..............................................................................................................................................................5.34
5.5.7. AUTO PING ..................................................................................................................................................................5.34
5.6. FIREWALL............................................................................................................................................ 5.35
5.6.1. IP FILTERING ...............................................................................................................................................................5.35
5.6.2. DOMAIN FILTERING ....................................................................................................................................................5.36
5.6.3. INTRUSION DETECTION ............................................................................................................................................5.36
5.7. VIRTUAL SERVER............................................................................................................................... 5.37
5.7.1. VIRTUAL SERVER .......................................................................................................................................................5.37
5.7.2. DMZ ..............................................................................................................................................................................5.37
5.8. SMS...................................................................................................................................................... 5.38
5.9. SECURITY............................................................................................................................................5.38
5.9.1. BACKUP .......................................................................................................................................................................5.38
5.9.2. IN OUT..........................................................................................................................................................................5.38
5.9.3. E-MAIL..........................................................................................................................................................................5.40
5.9.4. DISCONNECT TIMEOUT .............................................................................................................................................5.40
6. SAVE & REBOOT.......................................................................................................................................... 6.1
7. LOGOUT........................................................................................................................................................ 7.1

III
3G Router Index - Preface
All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or trasmitted in any form or by any means,
electronic, otherwise, without the prior written permission of Digicom S.p.A. The contents of this booklet may be modified without notice.
Every possible care has been taken in testing and putting together all the documentation contained in this booklet, however Digicom can
not take any responsability brought by the use of this booklet.
PREFACE
In order to guarantee your safety and a correct functioning, be sure to follow these safety warnings. The whole set (with cables
included) must be installed in a place lacking of or distant from:
• Dust,humidity,hightemperaturesanddirectexposuretosunlight.
• Heatirradiatingobjects,whichmaydamageyourdeviceorcauseanyotherproblem.
• Objectsproducingahighelectromagneticeld(Hi-Fispeakers,etc.).
• Corrosiveliquidsorchemicalsubstances.
ENVIRONMENTAL CONDITIONS
Environment temperature: from 0 °C to +40 °C Relative humidity: from 20 to 80 % n.c.
Any sudden change in temperature and humidity must be avoided.
CLEANING INFORMATION
Use a soft dry cloth and avoid any solvents or abrasive materials.
SHOCKS OR VIBRATIONS
Caution against shocks or vibrations.
BACKUP BATTERY (OPTIONAL)
WARNING: this device can be supplied with a backup battery.
Thisbatterymaygetburnt,explodeorcauseseriousburnings.DONOTdisassemble,weld,burnorthrowthebatteryintowater.
Keep out of children. Replace only with a same model battery and reserve the operation only to qualified staff. The use of a different
battery may cause fire hazard or explosions. Italian laws consider batteries as dangerous urban waste that must be disposed
according to the law provisions in force (Italian DPR 915/82 and local provisions).
The backup battery is excluded from warranty.
DECLARATION OF CONFORMITY
We, Digicom S.p.A., with registered office at Cardano al Campo (VA - Italy) - Via Volta 39, declare under our sole responsibility, that
the products named 3G Corporate DG11 e 3G WLL DG11, to which this declaration refers to, satisfy the essential requirements
of following Directive:
- 1999/5/CE 9th March 1999, R&TTE (concerning radio equipment and telecommunication terminal equipment and the
acknowledgment of their conformity) Law Decree 9th May 2001, n.269, (G.U. n. 156 of 7-7-2001).
- 2005/32/EC of 6 July 2005, EuP, establishing a framework for the setting of ecodesign requirements for energy-using
products.
As indicated in conformity with the requirements of following Reference Standards or of other regulations documents:
EN 300 328 EN 301 489-1 EN 301 489-7 EN 301 489-24
EN 301-908-1 EN 301-908-2 EN 60950-1
Thisdevicecanbeusedinthefollowingcountries:IT,DE,ES,PT,BE,NL,GB,IE,DK,GR,CH
ASSISTANCE AND CONTACTS
MostofquestionscanbeansweredbylookingupintheSupport>F.A.Q.sectionofourwebsiteatwww.digicom.it.
If you can’t find the answer you’re looking for, please contact our Technical Support at suppor[email protected]

IV
3G Router Index - Preface
REstRIctIoN of usE of WIRElEss RaDIo EquIpmENt
usINg thE 2.4ghz Ism fREquENcy baND
This equipment complies with european standards in matter of electromagnetic compatibility, interference and safety.This equipment
operatesinthe2.4GHzWirelessradiobandwidth,regulatedbytheEuropean1999/5/CEDirective.Itcanbefreelyusedinthose
countries which are not specifically applying restrictions.
RestrictionsofuseinFrance
Indoor
 Themaximumtransmitpower(EIRP)islimitedto100mW(20dBm)withinthe2400-2483,5MHzfrequencyrange
Outdoor
 Themaximumtransmitpower(EIRP)islimitedto100mW(20dBm)withinthe2400-2454MHzfrequencyrange
 Themaximumtransmitpower(EIRP)islimitedto10mW(10dBm)withinthe2454-2483,5MHzfrequencyrange
Please check www.art-telecom.fr for updates and further informations.
Restrictions of use in France
This equipment can be used freely within private areas.
Should the equipment being used in public areas or outside private areas, the user must apply a general authorization and inform
the national telecommunication organization. Please refer to www.comunicazioni.it for updates and further informations.
If the equipment allows to modify the transmit power level or change of the antenna type, the user must ensure not to exeed the
100mW (20 dBm) limit in any case or final setup.

V
3G Router Index - Preface
SAFETY WARNINGS
Read these instructions and norms carefully before powering the 3G Gateway. Violation of such norms may be illegal and cause
hazard situations.
Foranyofthedescribedsituationspleaserefertothespecicinstructionsandnorms.
The 3G Gateway is a low power radio transmitter and receiver. When it is ON, it sends and receives radio frequency (RF)
signals.
The 3G Gateway produces magnetic fields. Do not place it next to magnetic supports such as floppy disks, tapes, etc.
Operatingyour3GGatewayclosetootherelectricalandelectronicequipment-suchasatelevision,phone,radioorapersonal
computer - may cause interferences.
INTERFERENCES
The3GGateway,likeallotherwirelessdevices,issubjecttointerferencesthatmayreduceitsperformances.
ROAD SAFETY
Do not use your 3G Gateway while driving. In case of use on cars, you must check that the electronic equipment is shielded against
RFsignals.Donotplacethe3GGatewayintheairbagdeploymentarea.
AIRCRAFT SAFETY
Switch off your 3G Gateway when on board aircrafts by disconnecting the power supply and deactivating the internal backup
battery. Using GSM devices on aircrafts is illegal.
HOSPITAL SAFETY
Do not use the 3G Gateway near health equipment, especially pacemakers and hearing aids, in order to avoid potential interferences.
Take care when utilizing the 3G Gateway inside hospitals and medical centres, which make use of equipment that could be sensitive
toexternalRFsignals.Switchitoffwhenuseisexpresslyforbidden.
EXPLOSIVE MATERIALS
Do not use the 3G Gateway in refuelling points, near fuel or chemicals. Do not use the 3G Gateway where blasting is in progress.
Observerestrictionsandfollowanyspecicregulationorinstruction.
INSTRUCTIONS FOR USE
Do not use the 3G Gateway in direct contact with the human body and do not touch the antenna if not strictly necessary.
Use approved accessories only. Consult documentation regarding any possible device connected to the 3G Gateway. Do not
connect incompatible products.

1.1
3G Router Introduction
1. INTRODUCTION
Dear Customer,
thanks for puchasing 3G Router.
You will now be able to access the Internet using 3G connection or ADSL connection
(Corporate).
This User's Guide will show you how to install and connect your 3G Router.
1.1. DESCRIPTION
3G Router identifies a range of Digicom 3G routers with 3G UMTS Module embedded.
The table shows the main differences among 3G Router versions:
Functionality 3G Corporate DG 11 3G WLL DG 11
UMTS (HSUPA) YES YES
ADSL (2/2+) YES NO
1 LAN 10/100 YES YES
Tel FXS YES YES
Line FXO YES NO
SIM holder YES YES
In/Out YES YES
Display / LED Led Led
WiFi YES YES
Battery backup OPTIONAL OPTIONAL
1.2. LED
3G Router will supply the information about the device status through 7 leds.
LED STATUS DESCRIPTION
Power Off Device off
On Device correctly powered
3G Off SIM not ready
Flashing Green SIM ready and no 3G data connection on
On Green SIM ready and 3G data connection on
Flashing Red SIM ready and no 2G data connection on
On Red SIM ready and 2G data connection on
Fast Flashing Red Insert PIN/PUK
WiFi Off WiFi disabled
On WiFi enabled
LAN Off No device connected on the Ethernet port
On
Computer, switch or other network device correctly connected to the LAN port
TEL Off Line not engaged
Flashing Line engaged
LINE Off Line not engaged
Flashing Line engaged
ADSL Flashing ADSL line (physical level) not available
On ADSL line (physical level) available
3G
Wi-Fi
LAN
TEL
LINE
ADSL
PWR
3G HSPA Router

1.2
3G Router Introduction
1.3. CONNECTORS PANEL
CONNECTOR DESCRIPTION
A TEL (1,2) RJ11 FXS connectors for analog phones or PABX trunks (parallel)
B LAN RJ45 connector for ethernet cable
C PWR Power supply connector
D SIM SIM connector
E ADSL RJ11 connector for ADSL line (available on Corporate)
F LINE RJ11 FXO connectors for PABX extensions (available on Corporate)
G RESET Reset (Power OFF/ON). For Backup battery models, power the device OFF and press it for 10 sec
H FACTORY Reset to factory default
I IN-OUT 1 relè Out, 1 optoisolated input
1.3.1. 3G Corporate DG11 Connectors
1.3.5. 3G WLL DG11 Connectors
1.4. PARTS CHECK
The package will contain the following items:
• 3GRouter
• Poweradapter
• QuickGuide
• Wi-Fiantenna
• GSMantenna
• EthernetcableRJ45-RJ45
AB
GD
C
EF
H
I
AB
GD
C
H
I

2.1
3G Router Hardware Installation
2. HARDWARE INSTALLATION
Just three steps to operate with 3G Router:
1. Connect the GSM antenna and the WiFi antenna (the pictures show two different models).
2. Insert the SIM (we recommend to disable the PIN). For a correct operation turn 3G Router off.
3. Connect the power supply and turn 3G Router on.
Now you can connect a phone to the connector Tel 1 and you will be able to make and receive calls.

2.2
3G Router Hardware Installation
The next image shows the other connection types:
LAN
To configure 3G Router and/or surf the internet, connect the computer through the LAN port. If more than one device must be
connected, use an external switch. To use the WiFi, simply enable this option in the configuration web pages.
ADSL
If your 3G Router supports the ADSL router, connect the line to the ADSL port.
TEL
Connect analog phone or PABX trunk.
LINE
If your 3G Router supports the FXO interface, connect the PABX extension or public line to the LINE port.
Led
Through the leds it is possible to check 3G Router status.
Power supply
RJ45
RJ11
RJ11
ADSL
Line
Extention
INTERNET PABX

2.3
3G Router Hardware Installation
2.1. BATTERY BACKUP
The battery backup is placed into the product. The connection of the battery is at the installer or at the end user’s care.
Battery backup features: Li-ion 7,4V 1700mAh
To install and connect the battery backup:
• Poweroffthedeviceandremovetheplasticcoverbyturningthescrews
• Connectthebattery and insert the connector into the card as shown in picture
• Closetheupperplasticcoverandsecureitbyusingthethreescrews.
2.1.1. Replacement of battery
The battery is sticked on the device.
To replace it, disconnect the connector from the card and gently remove the battery.
Note: You are advised to use battery supplied by Digicom only.

2.4
3G Router Hardware Installation
2.2. PIN AND PUK MANAGEMENT
The PIN request is always enabled on the SIMs; to use them inside 3G Router you can:
1. Disable the PIN request on the SIM (through a cellular phone).
2. Insert the PIN in the 3G Router configuration. At power on, the device will send the PIN to the SIM.
3G Router will show the PIN request from the SIM through the fast blinking of 3G led (red).
You can setup 3G Router in two ways:
A. WEB based configuration (3G Umts menu). Click Save&Reboot to enable the configuration.
B. Through the phone keyboard (set the DTMF selection) connected to TEL1 or TEL2 connector (available in the version with
TEL-FXS port only).
Lift the receiver, you will hear the tone of PIN code request (two close beeps repeated with a pause).
1. Digit the PIN code using the phone keyboard and confirm by pressing “#” (set on the phone the DTMF selection) PIN# code
(i.e.0123#)
2. To cancel the PIN code insertion, hang up before you confirm the PIN code with “#”.
3. If the PIN code is correct, you will hear the correct configuration tone (two tones repeated), or the tone for wrong PIN (three
tones repeated).
4. Hang up to complete the procedure. Now 3G Router will automatically save the PIN in the configuration and it will make a
Reset.
5. At 3G Router start up, the PIN is no more asked for and the SIM will register to the network.
PUK management
The PUK code can be inserted with the same procedure as for the PIN insertion, through the phone keyboard (available in the
version with TEL-FXS port only) or by inserting the SIM inside a mobile phone.
ATTENTION: the PIN and PUK codes are indicated on the PIN-PUK card supplied by the Telecom Operator
when you buy the SIM card. If a wrong PIN number is inserted for 3 times, it will be necessary to insert the
PUK code followed by a new PIN code. After 10 wrong PUK codes, the SIM card will be blocked permanently
and you have to substitute it.

3.1
3G Router WEB Conguration
3. WEB CONFIGURATION
Getting Started with the Web pages
3G Router includes a series of Web pages that provide an interface to the software installed on the device. It allows you to configure the
device settings to meet the needs of your network.You can access it through a web browser on a PC connected to the device.
Accessing the Web pages
To access the web pages, you need the following:
• AlaptoporPCconnectedtotheLANportonthedevice.
ToenterthecongurationmenuyoumustsetonthecomputeranIPaddressofthesameLANof3GRouter;youcansetthe
address statically or using the assignment through the DHCP Server.
Windows® XP
• FromtheStart menu select -> Control Panel -> Network connections.
• SelectLAN Connection, display the Properties, select Internet Protocol (TCP/IP) and press on Properties button.
• IfusingaDHCPServer,setObtain automatically an IP Address, 3G Router will appropriately configure the IP addresses.
• AwebbrowserinstalledonthePC.Forthebestdisplayquality,uselatestversionofInternetExplorer,NetscapeorMozilla
Firefox.fromanyoftheLANcomputers,launchyourwebbrowser,typethefollowingURLinthewebaddress(orlocation)box,
and press Enter on your keyboard:
http://192.168.1.254 (user:admin,pwd:admin)
The web pages for the configuration have a column on the left, where you find the configuration menus, and a central part where
you can see the settings and modify them.
Themainmenusarethefollowing:Home,Conguration,Save&RebootandLogout.

3.2
3G Router WEB Conguration
3.1. QUICK CONFIGURATION
Thisparagraphdescribesthemainparameterstobesettomakeandreceivecalls(iftheFXS“TEL”interfaceissupported)and
to start the Internet surfing in 3G mode.
3.1.1. Phone Call
For FxS interface versions only.
To start making/receiving calls you must have followed the instructions of the Hardware Installation chapter:
• ConnecttheGSMantenna
• InserttheSIM(werecommendtodisablethePIN)
• ConnectaphonetotheconnectorTel1
• Connectthepowersupplyandturn3GRouteron
• Assoonasthe3Gledwillshowtheindicationsofthenetwork,youwillbeabletomakeandreceivecalls.
3.1.2. 3G Data Call
Tomakeacallin3Gmode,checkthattheWANissetto3G(Congurationmenu,WAN,WANconguration).
• Inthe3G UMTSmenuinserttheinformation(dependingontheGSMoperatoryouareusing)forAPN,UsernameandPassword
(forsomeoperatorstheAPNissufcient).
• Denetheconnectionmode:
Always on: 3G Router will enable 3G connection at power on. If some disconnections should occur, the Gateway
will try to restore them automatically.
Manually: In this mode the user manually decides when the connection must be enabled and for how long.To enable
(connect)andddisable(disconnect)3Gconnection,usethepushbuttonsintheHomepage.
Note: Verify with your telecom operator the profile of the SIM you are using for the Internet connection.

3.3
3G Router WEB Conguration
• Savethecongurationandrebootthegateway(menuSave&Reboot).
• Iftheethernetcardofthecomputerconnectedto3GRouterissettoDHCPmode,3GRouterwillappropriatelycongurethe
IP addresses and you will be able to start surfing.
• IftheethernetcardisconguredwithstaticIPaddresses,checkthatthepresetGatewayaddressistheoneof3GRouter.

4.1
3G Router Home
4. HOME
• TheHomemenuhasvariousoptionsthatallowtoverifythedevicestatus.
• TheHomeandStatuspagesdisplaythedeviceoverview:

4.2
3G Router Home