Digicom 8E4589 User manual

8E4589 _ 4G Industrial VPN
Quick Guide
7D2049 rev. 1.0 04/2016
Dual SIM Industrial 4G
VPN Router with Wi-Fi
for 4G LTE/
HSPA/UMTS/EDGE/GPRS Networks

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4G Industrial VPN Quick Guide
INFORMATION TO USERS
according to Art. 26 "Information to Users" - Legislative Decree 14 March 2014, n. 49 "Actuation of the Directive 2012/19/UE on the
waste of electrical and electronic devices (RAEE)."
The symbol of a crossed waste container marked on the apparatus or on its package indicates that at the end of its useful life
the product must be collected separately from other waste materials.
The user must therefore take the apparatus which has reached the end of its useful life to appropriate separate collection
centres for electronic and electro-technical waste materials, or deliver it back to the reseller when purchasing a new apparatus
of an equivalent type for a domestic unit, giving one piece in for one piece out, according to Art. 11, paragraph 3 of the above
mentioned Legislative Decree.
Furthermore, as per Art.11, paragraph 3 of the above mentioned Legislative Decree it is possible, in the sale point, the free insertion of
recyclable materials into appropriate receptacle, without any purchasing obligation for the very small size RAEE, coming from domestic units.
Suitable separate waste collection for then sending the cast-off apparatus for recycling, treatment and environmentally friendly disposal,
contributes towards preventing any possible negative effects on the environment and on health and encourages recycling of the materials
the apparatus is made up of.
Unauthorised disposal of the product by the user will lead to payment of the administrative sanctions in force in the country where it is put
on the market.
All rights reserved; no part of this publication may be reproduced, stored in a retrieval system, or trasmitted in any form or by any means,
electronic, otherwise, without the prior written permission of Digicom S.p.A. The contents of this booklet may be modified without notice.
Every possible care has been taken in testing and putting together all the documentation contained in this booklet, however Digicom S.p.A.
can not take any responsability brought by the use of this booklet.
PREFACE
In order to guarantee your safety and a correct functioning, be sure to follow these safety warnings. The whole set (with cables
included) must be installed in a place lacking of or distant from:
• Dust,humidity,hightemperaturesanddirectexposuretosunlight.
• Heatirradiatingobjects,whichmaydamageyourdeviceorcauseanyotherproblem.
• Objectsproducingahighelectromagneticeld(Hi-Fispeakers,etc.).
• Corrosiveliquidsorchemicalsubstances.
ENVIRONMENTAL CONDITIONS
Environmenttemperature:from-20°Cto+65°C Relativehumidity:from5%to95%RH
CLEANING INFORMATION
Use a soft dry cloth and avoid any solvents or abrasive materials.
SHOCKS OR VIBRATIONS
Cautionagainstshocksorvibrations.
DECLARATION CE OF CONFORMITY
We,DigicomS.p.A.registeredofceat:ViaVolta39–21010CardanoalCampo(Varese–Italy)declareunderoursoleresponsability
that the product with name 4G Industrial VPNType:DualSIMIndustrial4GVPNRouterwithWi-Fi,Category:Deviceforthe
Information Technology satisfies the basic requirement of the below indicated Directive:
- 1999/5/EC 9th March 1999, R&TTE (concerning radio equipment and telecommunication terminal equipment and the
acknowledgmentoftheirconformity)LawDecree9thMay2001,n.269,(G.U.n.156of7-7-2001).
As indicated in conformity with the requirements of following Reference Standards or of other regulations documents:
 EN301489-1 EN301489-7 EN301489-17 EN301489-24 EN300328
 EN62311 EN301511 EN301908-1 EN301908-2
 EN60950-1+A11+A1+A12+A2
ASSISTANCE AND CONTACTS
Most of questions can be answered by looking up in the Support > F.A.Q. section of our website at www.digicom.it.
If you can’t find the answer you’re looking for, please contact our Technical Support at [email protected]

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4G Industrial VPN Quick Guide
SAFETY WARNINGS
Read these instructions and norms carefully before powering the device. Violation of such norms may be illegal and cause hazard
situations. For any of the described situations please refer to the specific instructions and norms.
Thedeviceisalowpowerradiotransmitterandreceiver.WhenitisON,itsendsandreceivesradiofrequency(RF)signals.
Thedeviceproducesmagneticelds.Donotplaceitnexttomagneticsupportssuchasoppydisks,tapes,etc.
Operating your device close to other electrical and electronic equipment - such as a television, phone, radio or a personal
computer - may cause interferences.
INTERFERENCES
Thedevice,likeallotherwirelessdevices,issubjecttointerferencesthatmayreduceitsperformances.
ROAD SAFETY
Do not use your device while driving. In case of use on cars, you must check that the electronic equipment is shielded against RF
signals. Do not place the device in the air bag deployment area.
AIRCRAFT SAFETY
Switch off your device when on board aircrafts by disconnecting the power supply and deactivating the internal backup battery.
UsingGSMdevicesonaircraftsisillegal.
HOSPITAL SAFETY
Do not use the device near health equipment, especially pacemakers and hearing aids, in order to avoid potential interferences.
Take care when utilizing the device inside hospitals and medical centres, which make use of equipment that could be sensitive to
externalRFsignals.Switchitoffwhenuseisexpresslyforbidden.
EXPLOSIVE MATERIALS
Donotusethedeviceinrefuellingpoints,nearfuelorchemicals.Donotusethedevicewhereblastingisinprogress.Observe
restrictions and follow any specific regulation or instruction.
INSTRUCTIONS FOR USE
Do not use the device in direct contact with the human body and do not touch the antenna if not strictly necessary.
Useapprovedaccessoriesonly.Consultdocumentationregardinganypossibledeviceconnectedtothedevice.Donotconnect
incompatible products.

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4G Industrial VPN Quick Guide

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4G Industrial VPN Quick Guide
1. INTRODUCTION
Congratulations for choosing Digicom product.
Digicom4GIndustrialVPNisanenterprise-classcellular
router offering state-of-the-art mobile connectivity for
machine to machine (M2M) applications.
For further details on the functionalities,
the parameters and the conditions of use,
please refer to the complete User's Guide
available online on www.digicom.it
1.1. OVERVIEW
• DualSIMredundancyforcontinuouscellularconnections;itsupports2G/3G/4G.
• Variousinterfaces:2xLAN/1xLAN,1xWAN.
• WAN:static,PPPOEandDHCPclient.
• MultiplelinksbackupandICMPdetection.
• VPNtunnel:IPSec/OpenVPN/GRE.
• AutorebootviaSMS/Timing.
• FlexibleManagementmethods:Web/SMS/CLI.
• FirmwareupgradeviaWeb/CLI/SMS.
• AdvancedFirewall:ltering,portmapping,DMZ.
• SupportDDNS.
• SupportVRRP.
• Widerangeinputvoltagesfrom9to26VDC.
• ThemetalcasecanbemountedonaDIN-rail,onthewalloritcanbeputondesktop.
• Built-inWatchdog,Timer.
1.2. PACKING CONTENT
The package contains the following items:
• Digicom4GIndustrialVPNRouter
• 13-pinpluggableterminalblockforpowerconnector
• 1Ethernetcable
• 135mmDin-Railmountingkit
• 1AC/DCPowerSupplyAdapter(12VDC,1A)
• 14G/3G/2Gomnidirectionalantenna(3m.cable)
• 2Wi-Fiomnidirectionalantenna
1.3. SPECIFICATIONS
Cellular Interface
• Standards:GSM/GPRS/EDGE/UMTS/HSPA+/FDDLTE
• FDDLTE:max.150/50Mbps(DL/UL)
• TDDLTE:max.112/10Mbps(DL/UL)
• DC-HSPA+:42/5.76Mbps(DL/UL)
• HSPA+:max.21.6/5.76Mbps(DL/UL)
• EDGE:236.8kbps(DL/UL)
• GPRS:85.6kbps(DL/UL)
• SIM:2x(3V&1.8V)
• AntennaInterface:SMAFemale(1xMAINand1xAUX)

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4G Industrial VPN Quick Guide
Ethernet Interface
• NumberofPorts:2xLANor1xLAN,1xWAN(10/100Mbps)
• IsolationProtection:1.5KV
WLAN Interface (Optional)
• Standards:802.11b/g/n,supportAPandClientmode
• Dataspeed:2*2MIMO,300Mbps
• FrequencyBand:2.412-2.485GHz
• Security:WEP,WPA,WPA2
• Encryption:64/128AES,TKIP
• AntennaInterface:RP-SMAFemale
System
• Resetbutton
• LEDIndicators:RUN,PPP,USR,3xRSSI
CPU & Memory
• CPU:535MHz
• SDRAM:64MB
• FLASH:16MB
Software
• Networkprotocols:PPP,TCP,UDP,DHCP,ICMP,NAT,DMZ,DDNS,VRRP,HTTP,HTTPs,DNS,ARP,SNTP,Telnet,etc.
• VPNtunnel:IPSec/OpenVPN/GRE
• Firewall:SPI,anti-DoS,Filter,AccessControl
• Management:Web,SMS
Power Supply and Consumption
• PowerSupplyInterface:3.5mmterminalblock
• InputVoltage:9to26VDC
• PowerConsumption:Idle:300mA@12V
• DataLink:1A(peak)@12V
Mechanical Characteristics
• Housing&Weight:Metal,300g
• Dimension:(LxWxH):127.5mmx82.5mmx29.5mm
• Installation:35mmDin-Railorwallmountingordesktop

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4G Industrial VPN Quick Guide
2. INSTALLATION
2.1. FRONT VIEW
4G Industrial VPN
ETH0 ETH1
RUN PPP USR
RST
LED Indicators
NAME COLOR STATUS FUNCTION
1 RUN Green Blinking Routerisready
   On Routerisstarting
   Off Routerispoweroff
2 PPP Green Blinking PPPIndicator:Null
   On PPPIndicator:PPPconnectionisup
   Off PPPIndicator:PPPconnectionisdown
3 USR Green Blinking SIM:usingbackupSIMcard
    NET:registertoalowlevelnetwork
   Offafterblinking SIM:workingne
    NET:workingne
   Lightup OpenVPN:OpenVPNisconnected
    IPSec:IPSecisconnected
    GRE:GREisconnected
   Offafterlightingup OpenVPN:OpenVPNisdisconnected
    IPSec:IPSecisdisconnected
    GRE:GREisdisconnected
  Green On Signallevel:21-31(Perfectsignallevel)
  Yellow On Signallevel:11-20(Averagesignallevel)
  Red On Signallevel:1-10(Exceptionalsignallevel)
4When the network is disconnected, those three signal LEDs are designed as a binary combination code to indicate
a series of error report.
  (GreenYellowRed)On:1Off:0
001 AT command failed
010 no SIM card detected
  011 requiresPINcode
  100 requiresPUKcode
101 registration failed
110 something wrong happened in the module
Note: The user can select display status of USR LED. For details please refer to Service->Advanced section.
Reset Button
FUNCTION OPERATION
5Reboot Pushthebuttonfor2~7secondsunderworkingstatus
Restore to factory default setting Pleasekeeppressingthe"RST"buttononcepowerontherouter,untilLED
lights blink one by one circularly
 WhenthesixLEDlightsstartblinkingonebyone,pleasereleasethepressingoperationwithin5seconds.Inthistimethe
router loads default successfully.
5
4
7
31 24

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4G Industrial VPN Quick Guide
Ethernet Port
TherearetwoEthernetportsin4GIndustrialVPNrouter,ETH1istheLANinterfaceandETH0canbetheLANorWANinterface.
TheEth0factorydefaultisasLANinterface.
Each Ethernet port has two LED indicators. The yellow one is Link indicator and the green one doesn’t mean anything.
TherearethreestatusofLinkindicator.Pleaserefertothetablebelow.
6INDICATOR STATUS DESCRIPTION
Link Indicator Off Connectionisdown
  On Connectionisup
  Blink Dataisbeingtransmitted
Ground the Router
Groundingandwiringtherouterhelpslimitingtheeffectsofnoiseduetoelectromagneticinterference(EMI).
We suggest to connect the ground connector to a well-grounded mounting surface such as a metal panel.
Power Supply
7 Thepowersupplyrangeis9to26VDC.
Note: Please take care about the polarity, and do not make reverse connection.

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4G Industrial VPN Quick Guide
2.2. REAR VIEW
Asshowninthefollowingpictures,4GIndustrialVPNrouterhastwoSIMcardslots.
Install SIM Card
• Removeslotcover
1. Make sure power supply is disconnected.
2. Useascrewdrivertoremovethescrewonthecover,andthenremovethecover,youwillndtheSIMCardslots.
• InsertingSIMCard
3. InserttheSIMcard.Pressthecardwithyourngersuntilyouhear“aclicksound”.Thenuseascrewdrivertoscrewthe
cover.
• RemovingSIMCard
4. Makesurerouterispoweredoff.
5. Pressthecarduntilyouhear“aclicksound”tillthecardwillpopuptobepulledout.
Notes:
1. Please use the specific M2M SIM card when the device works under extreme temperature conditions
(temperature exceeding 0-40 C), because the long-time working of regular SIM card in harsh environment
(temperature exceeding 0-40 C) may increase the possibility of SIM card failure.
2. Don’t forget to screw the cover for again-theft.
3. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
4. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetic fields.
5. Make sure router is powered off before inserting or removing your SIM card.
Connect the External Antenna
Connectthe routerto anexternal antennaconnector.Makesure theantenna iswithin thecorrect frequencyrange andit is
screwed tightly.

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4G Industrial VPN Quick Guide
Mount the Router
The 4G Industrial VPN router may be placed on a horizontal surface such as a desktop, mounted on a DIN-rail.

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4G Industrial VPN Quick Guide

Digicom S.p.A.
Italy - Via Alessandro Volta 39
21010 Cardano al Campo -VA
Tel [phone] Fax [phone]
http://www.digicom.it