Digital Monitoring Products COMMAND PROCESSOR XR500N User manual

800-229-6693
www.HPIsecurity.com
An Authorized Dealer of
Call

QUICK REFERENCE
XR100/XR500 or XR150/XR350/XR550 Arming and Disarming
Disarming the Alarm System
1. Press CMD until ARM DISARM displays.
2. Select DISARM, enter your user code and press CMD.
3. At ALL? NO YES, if you select NO, the keypad
displays the name of each area followed by NO
YES. Select YES or NO to disarm area(s) of your
choice.
Arming the Alarm System
1. Press CMD until ARM DISARM displays.
2. Select ARM, enter your user code if a closing code is
required and press CMD.
3. At ALL? NO YES, if you select NO, the keypad
displays the name of each area followed by NO
YES. Select YES or NO to arm the area(s) of your
choice.
4. SYSTEM ON or ALL SYSTEM ON displays.
Note: SYSTEM ON means at least one area in the
system is armed.
ALL SYSTEM ON means all areas in the system
are armed. The keypad begins counting down
the exit time.
32-Character Display
Armed LED
Power LED
Data Entry Digit keys
COMMAND Key
Back Arrow Key
Select Keys
1 2 3 4
9 0 CMD
5 6 7 8
FRI 8:51 AM
XR500
Keypad Layout and Function Keys
Keypad Shortcut Keys
1 2 3 4
9 0 CMD
5 6 7 8
A
C
B
D
F
E
G
I
H
J
L
K
V
X
W
S
U
T
P
R
Q
M
O
N
Y
Z
Away
All
Sensor Reset
(Fire Reset)
Home
Monitor
(Chime)
Perimeter Sleep
p
a
d
O
y
ou
r

LT-0895 © 2014 Digital Monitoring Products, Inc.
14075
800-641-4282
www.dmp.com
Designed, Engineered and
Assembled in the USA
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Disarming Steps
THU 6:29 AM
ARM DISARM
ENTER CODE: -
Press CMD.
Press the key under DISARM.
Enter user code, and press CMD.
ALL? NO YES Select NO to Disarm only certain areas.
Select YES to Disarm All.
OFFICE NO YES
Select YES to Disarm the displayed area.
Continue selecting YES or NO to disarm all
areas of your choice.
CMD
CMD
Arming Steps
SYSTEM ON
All areas are Armed.
At least one area Is Armed.
THU 6:29 AM
ARM DISARM
ENTER CODE: -
Press CMD.
Press the key under ARM.
Enter your user code, and press CMD.
ALL? NO YES Select NO to Arm only certain areas.
Select YES to Arm All.
OFFICE NO YES Select YES to Arm the displayed area.
Continue selecting YES or NO to arm all
areas of your choice.
ALL SYSTEM ON
CMD
CMD
OR
800-229-6693
www.HPIsecurity.com
An Authorized Dealer of
Call

OPERATING INSTRUCTIONS MODELS
XR500/XR500N/XR500E/XR500FC/XR500NFC
XR100/XR100N/XR100FC/XR100NFC
NORMAL STANDBY CONDITION
When the system is in the normal standby condition, the keypad shows either
the time of day or a blank display.
ALARM CONDITION
When the system is in an alarm condition, the keypad display shows the violated
zone name(s) followed by an alarm display.
ALARM SILENCE
To silence the alarm while the bell or siren is sounding, enter your code number
and press the COMMAND key. This silences the alarm but does not cancel any
alarm reports to the central station.
RESETTING DETECTORS
To reset a smoke or other detector, enter the User Menu by pressing the COM-
MAND key until MENU? NO YES appears in the display. Press the top row key
under YES. The display shows ENTER CODE: -. Enter your code number and
press COMMAND. The keypad display now shows ALARM SILENCE? if your code al-
lows. Press the COMMAND key until SENSOR RESET? appears in the display. Press
any top row key.
TROUBLE CONDITION
When a device is in a trouble condition, the keypad tones and displays the zone
or device name followed by TRBL. Press any top row key to silence.
SYSTEM TESTING
You should test the security system weekly to ensure proper operation. You can
do this through a function in the User Menu. After entering the User Menu, press
the COMMAND key until SYSTEM TEST? displays. Press the left most top row
Select key. The system bell, battery, and communication to the central station
receiver system is then tested.
ALARM SERVICE
If service is required for this system, please contact:
Company ___________________________________________
Address ____________________________________________
Telephone __________________________________________
The operating instructions above should be attached to the front, or framed and located
adjacent to, the panel or a Security Command keypad with an alphanumeric display.

© 2015 Digital Monitoring Products, Inc.
Information furnished by DMP is believed to be accurate and reliable.
This information is subject to change without notice.
Silencing an Alarm
When the alarm bell or siren is sounding, enter your user code or
present your card to a keypad or reader during the Status List display.
All/Perimeter, Home/Sleep/Away, or Home/Sleep/Away with Guest System
CANCEL VERIFY or IS THIS A FALSE ALARM? displays.
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the alarm and send an Abort or Cancel message to the Central
Station and the security system will be disarmed.
© 2015 Digital Monitoring Products, Inc.
Information furnished by DMP is believed to be accurate and reliable.
This information is subject to change without notice.

XR500/XR100 User Guide i
XR500/XR100 User Guide
Table of Contents
Section Page Section Page
Introduction ....................................................................... 1
XR500 and XR100 Systems ........................................................1
About Your Security System .......................................................1
Emergency Evacuation Plans......................................................2
DMP Keypads............................................................................3
The Select keys.........................................................................4
Power/Armed LED .....................................................................4
Panic Functions .........................................................................5
7/0 Panic Function .....................................................................5
Common Keys on All Keypads.....................................................6
Entering Alpha Characters..........................................................6
Entering Non-Alpha Characters...................................................6
Using the Keypad ......................................................................7
Keypad User Options .................................................................8
Special Keypad Tones ................................................................8
DMP Wireless............................................................................9
Special Wireless Displays .........................................................10
Special Keypad Displays...........................................................10
Email/Cell Phone Messages ......................................................11
MyAccess™Text Messaging Commands ....................................11
Understanding Security System Terms ......................................11
Arming and Disarming ..................................................... 14
General Arming Operation........................................................14
Key Fob Arming.......................................................................16
Key Fob Disarming ..................................................................16
Area System Arming Operation.................................................16
Area System Disarming Operation ............................................17
All/Perimeter System Arming....................................................18
All/Perimeter System Disarming................................................19
Home/Sleep/Away and Home/Sleep/Away
with Guest System Arming ....................................................... 20
Home/Sleep/Away and Home/Sleep/Away
with Guest System Disarming...................................................21
Extending Schedules ............................................................... 22
Keypad Shortcut Keys..............................................................23
User Menu ........................................................................ 24
Accessing the User Menu .........................................................24
User Menu Options..................................................................24
Alarm Silence..........................................................................25
Sensor Reset...........................................................................25
Door Access............................................................................ 25
Armed Areas Display ...............................................................26
Outputs On Off ....................................................................... 26
Zone Status ............................................................................27
Bypass Zones..........................................................................27
Zone Monitor ..........................................................................28
System Status.........................................................................29
System Test ............................................................................29
8VHU3UR¿OHV ...........................................................................30
User Codes .............................................................................34
Forgive Failure to Exit ..............................................................36
Ambush Code .........................................................................37
Schedules ...............................................................................37
Setting the Date and Time .......................................................42
U
ser C
od
es .............................................................................
34

ii XR500/XR100 User Guide
Display Events ........................................................................43
Service Request ......................................................................43
Fire Drill .................................................................................43
System Setup ................................................................... 44
System Setup Record...............................................................44
Keypad Record........................................................................44
Key Fob Button Programming...................................................45
Area Names and Numbers Record ............................................46
8VHU3UR¿OHV5HFRUG ................................................................47
User Codes Record .................................................................. 48
Schedules Record....................................................................49
Holiday Date Record................................................................50
Output Record ........................................................................50
Appendix A ....................................................................... 51
About the Display Events Section..............................................51
Arming and Disarming Event Displays .......................................52
Zone Event Displays ................................................................ 52
Supervisory Event Displays ......................................................52
User Code Change Event Displays ............................................ 52
Zone Bypass Event Displays .....................................................52
Door Access Event Displays...................................................... 53
System Monitor Event Displays.................................................53
Schedule Change Event Displays ..............................................54
Wireless Jamming Event Displays .............................................54
Wireless Trouble Event Displays................................................54
Appendix B ....................................................................... 55
Zone Status Browser ...............................................................55
Bypass Zones Browser .............................................................56
Zone Monitor Browser..............................................................56
Add User Codes Browser.......................................................... 57
Change User Codes Browser ....................................................57
Delete User Codes Browser......................................................58
$GG8VHU3UR¿OHV%URZVHU........................................................ 58
&KDQJH8VHU3UR¿OHV%URZVHU...................................................59
'HOHWH8VHU3UR¿OHV%URZVHU ....................................................59
Output Groups Browser ...........................................................60
Outputs On/Off Browser ..........................................................60
Appendix C ....................................................................... 61
User Disarm and Entry.............................................................61
Entering User Names...............................................................61
Appendix D ....................................................................... 62
DMP Wireless Description ........................................................62
Appendix E........................................................................ 63
Easy Entry™ User’s Guide ........................................................63
Appendix F........................................................................ 65
Email/Cell Phone Message User’s Guide ....................................65
MyAccess™Text Messaging Commands ..................................... 66
Arming All Areas with Text Message Commands ........................ 66
Check Armed Status Text Command .........................................67
Subscribe to Text Messages .....................................................67
Frequently Asked Questions .....................................................68
Common Keypad Displays ........................................................69

XR500/XR100 User Guide 1Introduction
Introduction
A Note About False Alarms
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today is false alarms. The accidental dispatching of police and
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capability of those emergency service units.
As part of our commitment to reducing false alarms, we would like
to encourage you to read this guide thoroughly. All the information
contained here can help you quickly, and comfortably, learn the
system operation. If you have any additional questions, or feel
that you need more training, please do not hesitate to contact
your alarm dealer.
Note: There may be a 30-second alarm communication delay
pre-programmed at installation to allow disarming if a false alarm
occurs. This delay is optional and can be removed or increased to
45 seconds by your alarm dealer.
Test Your System Weekly
It is recommended that you test the burglary portion of your
system at least once each week. Testing should involve an active
test of all doors, windows, and motion detectors connected to your
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tested.
Refer to the System Test section of this guide for instructions on
testing the burglary portion of your system and refer to the Fire
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XR500 and XR100 Systems
This Guide covers operation of the XR500 Series and the XR100
Series system.
About Your Security System
The system has been designed with your safety and comfort in
mind. It uses the latest in computer based technology to create
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system available.
The system combines ease of use with a simple to understand DMP
keypad to offer the full range of features requested by today’s
security system owners.
Use the system to turn portions of your protection on or off by
pressing a few keys, or have the system turn on or off automatically
by entering a simple schedule. You can add, delete, and change
personal user codes at any time or check the status of protection
devices in the system.
Parts of the System
There are two main parts to the security system, the keypad and
the keypad User Menu.
Keypad
This is the device we have placed at certain locations throughout
the premises that allow you to turn the system protection on and
off using your personal user code.
Keypad User Menu
The keypad provides a simple User Menu containing all of the
functions you need to fully operate your system such as changing
the time of day or a personal user code.

2 XR500/XR100 User Guide Introduction
Emergency Evacuation Plans
The National Fire Protection Association recommends that you
establish an emergency evacuation plan to safeguard lives in the
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Draw a Floor Plan of Your Home or Business
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stairs. Also draw any obstacles that a person may encounter while
exiting the building such as large furniture or appliances.
Develop Escape Routes
Determine at least two routes the occupants in each room can
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as the door. Another can be through a window that can be easily
opened. If the window is high off the ground, an escape ladder
should be provided.
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room.
Decide Where to Meet
Prearrange a meeting place outside and away from where
emergency personnel are likely to be working. A neighbor’s house
or across the street in front of the house are good locations. Always
perform a head count to make sure all occupants safely exited.
NEVER ENTER A BURNING BUILDING. If the head count shows one
or more persons missing, give this information immediately to the
authorities. Never enter a building to look for someone.
Practice Your Escape Plans
Devising an escape plan is only the beginning. For the plan to be
effective everyone should practice escape routes from each room.
Early Detection
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carbon monoxide detectors in each room, can greatly decrease
your risk of loss or injury.
Second Floor
Building Front Building Back
First Floor
Fire Escape
Window Ladder

XR500/XR100 User Guide 3Introduction
DMP Keypads
Your system may have one or more easy to use keypads that allow you to properly operate the system.
32-Character Display
Armed LED
Power LED
Data Entry Digit keys
COMMAND Key
Back Arrow Key
Select Keys
1234
90 CMD
5678
ABC PRINTING
FRI 2: 51 AM
Backlit Logo
and Proximity
Antenna
Thinline™/Aqualite™ Keypad
32-Character Display
Data Entry Digit keys
COMMAND Key
Back Arrow Key
Select Keys
Backlit Logo
and Proximity
Antenna
SMITH RESIDENCE
FRI 12: 51 PM
Thinline™ Wireless Keypad
MON 5:35 AM
DISARMED
Panic
Chime
Check-In
Reset
Interactive Shield
Proximity Card
Reader
Micro SD
Card Slot
Carousel
Menu
Dealer
Logo
Local Weather
Conditions
TODAY
WEDNESDAY
82
98 77
80
LO
74
HI
HI LO
CURRENT
Graphic Touchscreen Keypad