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1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
Warranty
Products to which this limited warranty applies
This limited warranty applies to your newly purchased electric heater. This
limited warranty applies only to purchases made in any province of Canada
except for Yukon Territory, Nunavut, or Northwest Territories or in any of the
50 States of the USA (and the District of Columbia) except for Hawaii and
Alaska. This limited warranty applies to the original purchaser of the product
only and is not transferable.
Products excluded from this limited warranty
Products purchased in Yukon Territory, Nunavut, Northwest Territories, Ha-
waii, or Alaska are not covered by this limited warranty. Products purchased
in these States, provinces, or territories are sold AS IS without warranty or
condition of any kind (including, without limitation, any implied warranties or
conditions of merchantability or tness for a particular purpose) and the en-
tire risk of as to the quality and performance of the products is with the pur-
chaser, and in the event of a defect the purchaser assumes the entire cost of
all necessary servicing or repair.
What this limited warranty covers and for how long
Products covered by this limited warranty have been tested and inspected
prior to shipment and, subject to the provisions of this warranty, products are
to be free from defects in material and workmanship for a period of 1 year
from the date of the rst purchase of such product.
The limited 1 year warranty period also applies to any implied warranties that
may exist under applicable law. Some jurisdictions do not allow limitations
on how long an implied warranty lasts, so the above limitation may not apply
to the purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired or
otherwise altered. This limited warranty does further not apply to defects re-
sulting from misuse, abuse, accident, neglect, incorrect installation, improper
maintenance or handling, or operation with an incorrect power source.
What to do when your unit ceases to operate as described in this manual
Defects must be brought to the attention of your local dealer. Please have
proof of purchase, catalogue/model and serial numbers available when
calling. Limited warranty service requires a proof of purchase of the
product.
What your local dealer will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to
be defective in material or workmanship during the 1 year limited warranty
period you have the following rights:
• This limited warranty does not entitle the purchaser to on-site or in-home
services.
• The purchaser is responsible for removal and transportation of such
product or part (and any repaired or replacement product or part) to and
from the authorized dealer’s or service agent’s place of business.
• Your dealer will not be responsible for, and the limited warranty services
shall not include, any expense incurred for installation or removal of the
product or part (or any replacement product or part) or any labour or
transportation costs. Such costs shall be the purchaser’s responsibility.
• The retailer will replace the product or refund the purchase price.
What your local dealer is also not responsible for:
IN NO EVENT WILL YOUR DEALER, OR ITS DIRECTORS, OFFICERS,
OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY,
WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,
OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY
TO USE THE PRODUCT, EVEN IF YOUR DEALER OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBIL-
ITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES,
COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL YOUR
DEALER, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR
ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PUR-
CHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITA-
TION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic legal rights, and you may also
have other rights which vary from jurisdiction to jurisdiction. The pro-
visions of the United Nations Convention on Contracts for the Sale of
Goods shall not apply to this limited warranty or the sale of products
covered by this limited warranty.