Dinstar DAG1000 Series User manual




DAG1000&2000 Series FXO Voice Gateway
User Manual V2.0
Dinstar Technologies Co., Ltd.
Address: Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen
China518052
Telephone: [phone]
Fax: [phone]
Email: [e-mail], [e-mail]
Website: www.dinstar.com




Revision Records
File Name DAG1000/2000 Series FXO Voice Gateway User Manual
Document Version 2.0
Firmware Version 2.11.05.03
Date 2012/03/16
Revised by Technical Support Department




Table of Contents
1.Equipment Introduction......................................................................................1
1.1 Overview........................................................................................................1
1.2 Equipment appearance................................................................................1
1.3 Power supply.................................................................................................2
1.4Network Applications.....................................................................................2
1.5 Functions and Features................................................................................3
1.5.1Protocol standard supported.............................................................3
1.5.2 Voice and Fax parameters................................................................3
1.5.3 Supplementary service.....................................................................3
2.Basic Operations..................................................................................................4
2.1 Phone Call......................................................................................................4
2.1.1 Phone or Extension Number............................................................4
2.1.2 Direct IP Calls.....................................................................................4
2.2 Call Features..................................................................................................5
2.3 Sending and Receiving Fax..........................................................................6
2.3.1 DAG（FXS）support four fax modes:............................................6
2.3.2 T. 38 and Pass-Through....................................................................7
3.Local IVR Operation............................................................................................7
3.1 Inquire IP address........................................................................................7
3.2 Factory Reset.................................................................................................7
3.3 Configure LAN Port’s IP Address.................................................................7
4.WEB Configuration..............................................................................................8
4.1 WEB Login......................................................................................................8
4.1.1 Login....................................................................................................8
4.1.2 Login WEB..........................................................................................9
4.2 Navigation Tree...........................................................................................10
4.3 State and Statistics.....................................................................................11




4.3.1 System Information.........................................................................11
4.3.2 Registration Information.................................................................12
4.3.3 TCP/UDP Statistics...........................................................................12
4.3.4 RTP Session Statistics.....................................................................12
4.4 Quick Setup Wizard....................................................................................13
4.5 Network Configuration...............................................................................13
4.5.1 Local Network..................................................................................13
4.5.2 VLAN Parameter...............................................................................15
4.5.3 ARP....................................................................................................17
4.6 SIP Server....................................................................................................17
4.7 Port Configuration.......................................................................................19
4.8 Advanced......................................................................................................21
4.8.1 FXO parameters...............................................................................21
4.8.2 Media Parameter..............................................................................23
4.8.3 SIP Parameter..................................................................................25
4.8.4 Fax Parameter..................................................................................28
4.8.5 Digit Map...........................................................................................29
4.8.6 Feature Codec..................................................................................31
4.8.7 System Parameter...........................................................................33
4.9 Call & Routing..............................................................................................34
4.9.1 Port Group........................................................................................34
4.9.2 IP Trunk.............................................................................................36
4.9.3 Routing Configuration.....................................................................37
4.9.4 IP-Tel Routing...................................................................................38
4.9.5 Tel-IP/Tel Routing............................................................................39
4.10 Manipulation Configuration.....................................................................40
4.10.1 IP-Tel Callee....................................................................................40
4.10.2 Tel-IP Caller....................................................................................41
4.10.3 Tel-IP Callee...................................................................................42




4.11 Maintenance..............................................................................................42
4.11.1 syslog Parameter...........................................................................42
4.11.2 Firmware Upload...........................................................................43
4.11.3 Data Backup...................................................................................44
4.11.4 Data Restore..................................................................................44
4.11.5 Ping Test.........................................................................................44
4.11.6 Tracert Test.....................................................................................45
4.11.7 Password Modification..................................................................46
4.11.8 Factory Reset.................................................................................47
4.11.9 Device Restart................................................................................47
5.Glossary...............................................................................................................48

DAG1000&2000SeriesFXOVoiceGatewayUserManual
1
Dinstar Technologies Co., Ltd.

1. Equipment Introduction
1.1 Overview
Thanks for purchasing Dinstar DAG1000/2000 (hereinafter referred to as the DAG) series
FXS analog voice gateway.DAG1000/2000 series FXO analog gateway is access gateway
based on IP network. It can provide low cost, simple operation VoIP solutions for small
enterprise, the family office, remote office and branch enterprise. DAG connects to analog
telephone, fax and traditional analog PBX with standard voice interfaces and provided high
quality voice service. DAG1000/2000 series VoIP access gateway adopted standard SIP
protocol and compatible with leading IP PBX, soft-switch and SIP-based platform.
DAG1000/2000 series FXO analog gateway includes following model:
DAG1000-4O
DAG1000-8O
DAG1000-16O
This manual mainly to DAG2000-16O as example, introduce the function of devices and
parameter configuration.
1.2 Equipment appearance
Figure 2-1DAG2000-8O
Figure 2-2DAG2000-16O

Dins
t

1.
3
DA
G
po
w
Po
w
Inp
u
Out
Not
e
inte
1.
4
t
ar Technolog
3
Power
s
G
1000-4/8O
w
er supply,
w
w
er paramet
e
u
t:100-240
V
put: 12VDC
e
s: Because
rface stand
a
4
Networ
k
DAG10
0
ies Co., Ltd.
s
upply
is Cassett
e
w
ith the po
w
e
rs:
V
, 50-60Hz
power ada
p
a
rd with us
b
k
Applica
t
0
0&2000Se
r
e
equipmen
t
w
er adapter
p
ter interfac
e
b
efore ship
m
t
ions
Figure 4-
1
r
iesFXOVoic
e
t
with plac
e
convert to
1
e
is differen
t
m
ent.
1
：Network A
e
GatewayU
s
e
d on desk,
1
2VDC pow
e
t
in differen
t
pplications
s
erManual 
and adopt
s
e
r.
t
country, pl
e
s
AC 110-2
4
e
ase confir
m
2
4
0 V
m
the

DAG1000&2000SeriesFXOVoiceGatewayUserManual
3
Dinstar Technologies Co., Ltd.

1.5 Functions and Features
1.5.1Protocol standard supported
• SIP V2.0 (RFC 3261,3262,3264)
• SDP (RFC 2327)
• REFER (RFC 3515)
• RTP/RTCP (RFC 1889,1890)
• STUN (RFC 3489)
• ARP/RARP (RFC 826/903)
• SNTP (RFC 2030)
• DHCP/PPPoE
• TFTP/HTTP/HTTPS
• DNS/DNS SRV (RFC 1706/RFC 2782)
• VLAN 802.1P/802.1Q
• Diff Server
1.5.2 Voice and Fax parameters
• G.711A/U law, G.723.1, G.729AB
• Comfortable Noise Generation (CNG)
• Voice Activity Detection (VAD)
• Echo Cancellation (G.168)
• Adaptive Dynamic Jitter Buffer
• Voice and fax gain control
• Hook flash
• Modem
• T.38/Pass-through
• DTMF Mode: Signal/RFC2833/INBAND
1.5.3 Supplementary service
• Busy tone detection
• No current take out stitches detection
• Voice interrupted detection
• One stage dialing
• Two stage dialing
• PSTN exterior ports polling
• Polarity Reversal
• FAS（Fake billing correction ）
• DC/AC impedance config

DAG1000&2000SeriesFXOVoiceGatewayUserManual
4
Dinstar Technologies Co., Ltd.

• Calls detection (Bellcore Type 1&2, ETSI, DTMF)
• Voice mail
• Direct IP Call
• IP Trunk
2. Basic Operations
2.1 Phone Call
2.1.1 Phone or Extension Number
1）FXO Call Out
• One stage dialing: After receiving phone number from softswitch/IPPBX,
selected one PSTN call out through some selection rules such as round of
selection.
• Two stage dialing: IPPBX extension dial FXO port SIP account, then after
hearing dial tone, dial outside number.
2）Dial the number directly and press #.
• Dial outside number with FXO, when listen to audio “please dial the extension
number” or second dial tone, and then dial callee number. After dialing
completion, send callee number to IP server side, such as soft switch or IPPBX.
• Offhook auto-dial: Dial outside number with FXO, device will automatically
connect to the specified extension or queue according to the default hotline
number.
2.1.2 Direct IP Calls
DAG series device with FXO port allow two parties directly call through IP address. The
user need only a simulation with the FXO port unit equipment linked together and set up
calls not registered.
Elements necessary to completing a direct IP call：
1) Both DAG serial and other VoIP Device, have public IP addresses;

DAG1000&2000SeriesFXOVoiceGatewayUserManual
5
Dinstar Technologies Co., Ltd.

2) Both DAG serial and other VoIP Device are on the same LAN using private IP
addresses;
3) Both DAG serial and other VoIP Device can be connected through a router using public
or private IP addresses (with necessary port forwarding or DMZ).
Operation Process：
1）Pick up the analog phone then dial “*47”
2）Enter the target IP address.
【Note】：No dial tone will be played between step 1 and step 2
Examples:
If the target IP address is 192.168.0.160, the dialing convention is *47, then
192*168*0*160. Followed by pressing the “#” key or wait 3 seconds. Complete
signaling interactive soon after, he was called the unit can be heard ringing.
【Note】：You cannot make direct IP calls between port 0 to port 1 since they are using
same IP. It only supports the default destination port 5060.
2.2Call Features
DAG (FXS) support all traditional and senior phone function.
Table 2.2-1 Feature Codec
Feature Codec Operation Instructions
*158# View the LAN port IP address
*159# View the WAN port IP address
*114# Inquire port account
*150* Set the way of obtain IP address
*157* Set network method
*152* Set IP address
*153* Set Subnet mask
*156* Set default gateway IP address

DAG1000&2000SeriesFXOVoiceGatewayUserManual
6
Dinstar Technologies Co., Ltd.

*193# Obtain IP address through DHCP again
*160*1# Open WAN port to access web
*166*000000# Factory reset
*111# Restart device
*# Call hold
*47* IP address call
*51# Enable call waiting
*50# Disable call waiting
*87* Blind transfer
*72* Enable Unconditional Call Forward
*73# Disable Unconditional Call Forward
*90* Enable Busy Call Forward
*91# Disable Busy Call Forward
*92* Enable No Answer Call Forward
*93# Disable No Answer Call Forward
*78# Enable DND
*79# Disable DND
*200# Access Voice mail
Flash/Hook Switch between incoming calls, If not in session, flash/hook will switch a
new channel for new call.
2.3Sending and Receiving Fax
2.3.1 DAG（FXO）support four fax modes:
1）T.38（FoIP）
2）Pass-Through
3）Modem
4）adaptive

DAG1000&2000SeriesFXOVoiceGatewayUserManual
7
Dinstar Technologies Co., Ltd.

2.3.2 T. 38 and Pass-Through
T.38 is the preferred method because it is more reliable and works well in most network
conditions. If the service provider supports T.38, please use this method by selecting T.38
as fax mode (default). If the service provider does not support T.38, pass-through mode
may be used. If you have problems with sending or receiving Fax, toggle the Fax Tone
Detection Mode setting.
3. Local IVR Operation
3.1 Inquire IP address
Fixed phone line connected with FXO ports of device, dial the fixed line number, after voice
prompt or dial tone, dialing *158# to inquire LAN port IP address and dialing *159# to
inquire WAN port IP address.
3.2 Factory Reset
Fixed phone line connected with FXO ports of device, dial the fixed line number, after voice
prompt or dial tone, dial *166*000000#, then onhook and restart after “Setting
successful”.
3.3 Configure LAN Port’s IP Address
Before configuration, please ensure:（1）The device is power on; （2）devices connecting
to network;（3）Fixed phone line connected with FXO port of device.
1) Configure dynamic IP address by DHCP：
Dial fixed line number; Dial “*150*2#” after voice prompt or dial tone; Onhook;
If the equipment hint success, after 10 seconds, and restart the
equipment.(Power-off then power-on)
2) Configure Static IP address

DAG1000&2000SeriesFXOVoiceGatewayUserManual
8
Dinstar Technologies Co., Ltd.

Dial fixed line number; Dial “*150*1#”after voice prompt or dial tone; Onhook;
Then configure IP and mask as follow:
• Configure IP address：
Dial the fixed line number; input “*152*172*16*0*100# ”after voice prompt or dial
tone; onhook
• Configure subnet mask：
Dial the fixed line number; input “*153*255*255*0*0# ” after voice prompt or dial
tone; onhook
• Configure gateway IP address
Dial the fixed line number; input “*156*172*16*0*1# ”after voice prompt or dial tone;
onhook.
3) Query the IP address of device: dial the fixed line number, input“*158#” after
voice prompt or dial tone
4) If the DAG serial uses PPPoE method to get IP address，it need to configure by
web browser.
【Note】：The telephone will play voice prompt “Setting successfully” if the step is correct
4. WEB Configuration
4.1 WEB Login
Device is connecting to network properly, refer to chapter 3 “Operation”. Dial the fixed line
number and dial*158# to inquire device IP address.
4.1.1 Login
Device LAN port default IP address is 192.168.11.1, WAN port default obtain IP address by
DHCP. Advice to modify the IP address of the local computer equipment and ensure that
are on the same IP segment, with Windows 7 as an example, the local computer IP
address change for 192.168.11.10：

DAG1000&2000SeriesFXOVoiceGatewayUserManual
9
Dinstar Technologies Co., Ltd.

Figure 4.1-1Modify IP address
Check connection between computer and device, click “Start”-> “run”-> input “cmd”, run
ping 192.168.11.10 –t order to check the connectivity between them.
4.1.2 Login WEB
Open web browser, then input IP address of device, Press “Enter”, it pop up logging on
identity authentication interface.
Figure 4.1-1 DAG FXS Login Interface
Default username and password: admin/admin, click “OK” to entry into web interface.

DAG1000&2000SeriesFXOVoiceGatewayUserManual
10
Dinstar Technologies Co., Ltd.

Figure 4.1-2 DAG Configure Interface
4.2 Navigation Tree
DAG series voice gateway web configuration interface mainly includes navigation tree and
the right configuration interface. Choose navigation tree in order to entry into the configuration
interface.
Figure 4.2-1 Navigation Tree
When device is in bridge mode, navigation tree won’t display "routing configuration" items
and the following "DHCP service", "DMZ host", "forward rules" and "static routing" and
"ARP" etc.

DAG1000&2000SeriesFXOVoiceGatewayUserManual
11
Dinstar Technologies Co., Ltd.

4.3 State and Statistics
4.3.1 System Information
System information interface shows the run information as following figure 4.3.1 below:
Figure 4.3-1 System Information
System information as follow:
Table 4.3-1 System Information Description
MAC address WAN port hardware address. The device ID in HEX format.
Network Mode Display network mode, include bridge and route. If it is bridge, WAN port display
Network, and the WAN port IP as same as the LAN port IP.
WAN Port
Shows WAN IP address of DAG ,
DHCP mode: all the field values for the Static IP mode are not used (even though they
are still saved in the Flash memory.) The DAG acquires its IP address from the first
DHCP server it discovers from the LAN it is connected.
Using the PPPoE feature: set the PPPoE account settings. The DAG will establish a
PPPoE session if any of the PPPoE fields is set.
Static IP mode: configure the IP address, Subnet Mask, Default Router IP address,
DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero
by default.
LAN Port Shows LAN IP address of DAG. If network Mode is bridge, LAN port won’t display.
DNS Server Display DNS server IP address and default gateway information
System Uptime Time elapsed from device power on to now.
Network Traffic Statics Total bytes of message received and sent by network port.
Version Includes: product mode, software version, hardware version and built time etc.

DAG1000&2000SeriesFXOVoiceGatewayUserManual
12
Dinstar Technologies Co., Ltd.

4.3.2 Registration Information
Figure 4.3-2 Port and Port group registration information
4.3.3 TCP/UDP Statistics
Figure 4.3-3 TCP/UDP Statistics Information
Figure 4.3-3 shows TCP sending and receiving, UDP sending and receiving packets of
statistical information since the device launched.
4.3.4 RTP Session Statistics
Figure 4.3-4 RTP Session Statistics
Figure 4.3-4 display real-time RTP conversation flow data information, includes:
Port, voice codec, packet period, local port, peer IP, peer port, sent packets, receive
packets, lost packets, jitter and duration.

DAG1000&2000SeriesFXOVoiceGatewayUserManual
13
Dinstar Technologies Co., Ltd.

4.4 Quick Setup Wizard
Quick configuration guide will guide users to configure the device step by step. Users only need
to configure network, SIP server and sip port in quick setup wizard. Basically, after these three
steps, users are able to make voice call through device.
4.5 Network Configuration
4.5.1 Local Network
DAG has two kinds of work mode: route and bridge. When DAG is set rout mode, the DAG
will work as small router and NAT function has enabled. In this situation, WAN port is
normally connect to uplink router/switch or ADSL MODEM, LAN port used to connect local
computer or other network device(such as Ethernet switches, Hubs etc); When DAG is set
bridge mode, WAN and LAN port are the same. The DAG just work as two ports or four
ports Ethernet switch.
When it set to bridge mode, only need to configure WAN port IP address and DNS.If set to
route mode, default LAN port IP will display and it can be change by users.
Note: DAG2000-16O just supports bridge mode. DAG1000-4/8O supports bridge and
route mode.
Network configure interface as below:

DAG1000&2000SeriesFXOVoiceGatewayUserManual
14
Dinstar Technologies Co., Ltd.

Figure 4.5-1 Local network
• “Link Speed &Duplex” used to select Ethernet port work mode, include 5 kinds of
choice, “Auto Detect”、“10Mbps half-duplex”、
“10Mbpsfull-duplex”,“100Mbpshalf-duplex”,“100Mbps full-duplex”, default is “Auto
Detect”.
• When select “Obtain IP address automatically”, DAG will obtain IP address by DHCP.
• When select “Use the following IP address”, that configure DAG to fixed IP address
mode.
• When select “PPPoE”, please fill in account and password offered by ISP in internet
account and password.
【Notes】：
1）If select DHCP to obtain IP address, please ensure DHCP server in network and work
normally.
2）After configuration, restart device configuration validation.

DAG1000&2000SeriesFXOVoiceGatewayUserManual
15
Dinstar Technologies Co., Ltd.

4.5.2 VLAN Parameter
Generally, Internet provides only Best Effort Service. Since Ethernet is the most spread LAN
access technology, importance of providing it a quality of service mechanism ought not to
be neglected.
Ethernet technology also used as WAN technology, not only as LAN technology. Due to
rapidly increasing use Internet through Public Switched Telecommunication Network
(PSTN), Telephone Companies are forced to implement IP-based networks as their PSTN
backbones. A network like this without any Quality of Service mechanisms would be
disastrous. Just imagine yourself trying to get an emergency call through while others just
surf the Internet.
1) 802.1Q
The IEEE 802.1Q standard defines architecture for Virtual Bridged LANs, the services
provided in Virtual Bridged LANs and the protocols and algorithms involved in the provision
of those services.
No Quality of Service mechanisms are defined in this standard, but an important
requirement for providing QoS is included in this standard, e.g. abitity to regenerate user
priority of received frames using priority information contained in the frame and the User
Priority Regeneration Table for the reception Port.
2) 802.1p
IEEE 802.1p standard, Traffic class expediting and dynamic multicast filtering. It describes
important methods for providing QoS at MAC level. IEEE 802.1p is in fact quite good.
Lower priority level packets are not sent, if there is packets in queued in higher level
queues. IEEE 802.1p describes no admission control protocols. It would be possible to give
Network Control priority to all packets and the network would be easily congested.
There are three VLAN: data VLAN, voice LAN and management VLAN. VLAN configuration
interface as following figure 4.5-3: