Dinstar MTG5000-64E1 User manual

1
MTG5000-64E1 Trunk Gateway
User Manual V1.2
Shenzhen Dinstar Co., Ltd.
Address: Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub-district,
Nanshan District, Shenzhen.
Postal Code: 518052
Telephone: [phone]
Fax: [phone]
Email：[e-mail]
Website：www.dinstar.com

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Welcome
Thanks for choosing MTG5000-64E1 Trunk Gateway! We hope you will make optimum use of
this flexible, rich-feature trunk gateway. Please read this document carefully before install the
gateway.
About this manual
This manual provides information about the introduction of the gateway and about how to install,
configure or use the gateway.
This manual is written with reference to the default configurations of the MTG5000-64E1 Trunk
Gateway.
Intended audience
This manual is aimed primarily at network and system engineers who will install, configure, and
maintain the gateway.
System engineers are persons who customize the configurations to meet the requirements of users.
Parts of this document are aimed at users who use the gateway.
Revision Records
Document Name
MTG5000-64E1 Trunk Gateway User Manual v1.2
Document version
V1.2
Software version
03.06.10.30 p50
Revised by
Ellie Zhang
Date
04/05/2023
Descriptions
(1) Update the configuration of default password

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Contents
WELCOME.............................................................................................................................................1
ABOUT THIS MANUAL............................................................................................................................1
INTENDED AUDIENCE ............................................................................................................................1
REVISION RECORDS ..............................................................................................................................1
1 PRODUCT DESCRIPTION ..........................................................................................................1
1.1 OVERVIEW ......................................................................................................................................1
1.2 APPLICATION SCENARIO .................................................................................................................1
1.3 PRODUCT APPEARANCE ..................................................................................................................1
1.3.1 Description of Ports and Indicators.............................................................................................2
1.4 FUNCTIONS AND FEATURES.............................................................................................................3
2 QUICK INSTALLATION ..............................................................................................................6
2.1 PREPARATIONS BEFORE INSTALLATION...........................................................................................6
2.1.1 Attentions for Installation............................................................................................................6
2.1.2 Preparations about Installation Site.............................................................................................6
2.1.3 Installation Tools.........................................................................................................................7
2.2 INSTALLATION OF MTG5000-64E1 ................................................................................................7
2.2.1 Put MTG5000-64E1 into Shelf ...................................................................................................7
2.2.2 Connect Grounding wire to MTG5000-64E1..............................................................................7
2.2.3 Connect MTG5000-64E1 to Ethernet .........................................................................................7
2.2.4 Connect MTG5000-64E1 to PSTN.............................................................................................8
2.3 CABLING OF E1/T1 PORT ................................................................................................................9
2.3.1 How to make RJ-48 joint for E1/T1 Cable..................................................................................9
3 BASIC OPERATION....................................................................................................................10
3.1 CONFIGURATION OF IP ADDRESS..................................................................................................10
3.2 LOCAL MAINTENANCE..................................................................................................................10
3.2.1 Example: Log in MTG5000-64E1 via Console Port................................................................. 11
3.3 QUERY IP......................................................................................................................................12
4 CONFIGURATIONS ON WEB INTERFACE ...........................................................................14
4.1 HOW TO LOG IN WEB INTERFACE..................................................................................................14
4.1.1 Network Connection .................................................................................................................14
4.1.2 Preparations for Login...............................................................................................................14
4.1.3 Log in Web Interface.................................................................................................................14
4.2 INTRODUCTION TO WEB INTERFACE .............................................................................................15
4.3 CONFIGURATION FLOWS...............................................................................................................16
4.4 STATUS &STATISTICS...................................................................................................................17
4.4.1 System Information...................................................................................................................17
4.4.2 DTU Status................................................................................................................................19
4.4.3 E1/T1 Status..............................................................................................................................20

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4.4.4 PSTN Trunk Status....................................................................................................................22
4.4.5 IP Trunk Status..........................................................................................................................22
4.4.6 SIP Registration Status..............................................................................................................23
4.4.7 Call Info Status..........................................................................................................................23
4.4.8 PRI Call Statistics .....................................................................................................................24
4.4.9 SS7 Call Statistics .....................................................................................................................25
4.4.10 R2 Call Statistics.....................................................................................................................26
4.4.11 SIP Call Statistics....................................................................................................................26
4.4.12 Radius Statistics ......................................................................................................................27
4.4.13 Record Statistics......................................................................................................................27
4.4.14 Monitoring Information...........................................................................................................27
4.5 NETWORK PARAMETER CONFIG....................................................................................................28
4.5.1 Network Config.........................................................................................................................28
4.5.2 Static IP Routing Table .............................................................................................................29
4.5.3 ACL White List.........................................................................................................................30
4.5.4 ACL Control Config..................................................................................................................30
4.5.5 VLAN Config............................................................................................................................31
4.6 PRI CONFIG ..................................................................................................................................32
4.6.1 PRI Parameter ...........................................................................................................................32
4.6.2 PRI Trunk..................................................................................................................................34
4.7 SS7 CONFIG ..................................................................................................................................35
4.7.1 SS7 Parameter...........................................................................................................................35
4.7.2 SS7 Trunk..................................................................................................................................36
4.7.3 SS7 MTP Link...........................................................................................................................37
4.7.4 SS7 CIC.....................................................................................................................................39
4.7.5 SS7 Link Set..............................................................................................................................41
4.7.6 SS7 CIC Maintain .....................................................................................................................41
4.8 R2 CONFIG....................................................................................................................................44
4.8.1 R2 Param...................................................................................................................................44
4.8.2 R2 Trunk ...................................................................................................................................48
4.8.3 R2 Setting..................................................................................................................................49
4.9 PSTN GROUP CONFIG...................................................................................................................49
4.9.1 Clock Source.............................................................................................................................49
4.9.2 E1/T1 Parameter........................................................................................................................51
4.9.3 Port Number..............................................................................................................................52
4.9.4 Codec Group .............................................................................................................................52
4.9.5 Dial Plan....................................................................................................................................55
4.9.6 Dial Timeout .............................................................................................................................56
4.9.7 Srtp Param.................................................................................................................................57
4.9.8 PSTN Cause Mapping...............................................................................................................57
4.9.9 PSTN Profile.............................................................................................................................58
4.9.10 PSTN Group............................................................................................................................60
4.9.11 PSTN Group Management......................................................................................................60
4.10 SIP CONFIG.................................................................................................................................62

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4.10.1 SIP Parameter..........................................................................................................................62
4.10.2 SIP Trunk ................................................................................................................................65
4.10.3 SIP Account ............................................................................................................................72
4.10.4 SIP DNS..................................................................................................................................74
4.10.5 SIP RED Group.......................................................................................................................74
4.11 IP GROUP CONFIG.......................................................................................................................75
4.11.1 IP Profile .................................................................................................................................75
4.11.2 IP Group..................................................................................................................................77
4.11.3 IP Group Management ............................................................................................................78
4.12 NUMBER FILTER..........................................................................................................................78
4.12.1 Procedures to add a number on the Caller White List.............................................................79
4.12.2 Caller Pool...............................................................................................................................80
4.12.3 Number Bound TsNo ..............................................................................................................80
4.12.4 Filter Profile ............................................................................................................................81
4.13 CALL ROUTING ...........................................................................................................................82
4.13.1 Routing Parameter...................................................................................................................82
4.13.2 PSTN -> IP Routing................................................................................................................82
4.13.3 PSTN -> PSTN Routing..........................................................................................................84
4.13.4 IP -> PSTN Routing................................................................................................................85
4.14 NUMBER MANIPULATION............................................................................................................86
4.14.1 PSTN -> IP Callee...................................................................................................................86
4.14.2 PSTN -> IP Caller ...................................................................................................................88
4.14.3 PSTN -> PSTN Callee.............................................................................................................90
4.14.4 PSTN -> PSTN Caller.............................................................................................................91
4.14.5 IP -> PSTN Callee...................................................................................................................93
4.14.6 IP -> PSTN Caller...................................................................................................................95
4.15 VOICE &FAX..............................................................................................................................96
4.16 MAINTENANCE..........................................................................................................................100
4.16.1 Ping Test................................................................................................................................100
4.16.2 Tracert Test ...........................................................................................................................100
4.16.3 Signaling Call Test................................................................................................................101
4.16.4 Network Capture ...................................................................................................................102
4.16.5 Debug Command...................................................................................................................103
4.17 MANAGEMENT ..........................................................................................................................103
4.17.1 Management Parameter.........................................................................................................104
4.17.2 Dual MCU Card Parameter...................................................................................................107
4.17.3 Server Parameter ...................................................................................................................108
4.17.4 Cloud Server.......................................................................................................................... 110
4.17.5 NMS Server........................................................................................................................... 110
4.17.6 Mail Server............................................................................................................................ 111
4.17.7 SNMP Parameter................................................................................................................... 112
4.17.8 Radius Parameter................................................................................................................... 114
4.17.9 Remote Server....................................................................................................................... 116
4.17.10 Data Download.................................................................................................................... 116

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4.17.11 Data Restore........................................................................................................................ 117
4.17.12 License Management........................................................................................................... 118
4.17.13 Version Information............................................................................................................ 118
4.17.14 Firmware Upload................................................................................................................. 119
4.17.15 User Account Management.................................................................................................122
4.17.16 User Group Management ....................................................................................................122
4.17.17 Password Modification........................................................................................................124
4.17.18 Auto Reset...........................................................................................................................124
4.17.19 Device Restart.....................................................................................................................124
5 ABBREVIATION ........................................................................................................................126
6 COMMANDS ..............................................................................................................................127
6.1 COMMANDS UNDER EN MODE.....................................................................................................127
6.1.1 Login Command......................................................................................................................127
6.1.2 Query IP Address ....................................................................................................................127
6.1.3 Query Statistics about DTU ....................................................................................................127
6.1.4 Query DSP Information ..........................................................................................................128
6.1.5 Query CPU Performance.........................................................................................................128
6.1.6 Query SS7 Trunk Status..........................................................................................................128
6.1.7 Query SS7 Link Statistics .......................................................................................................129
6.1.8 Query SS7 Call Statistics ........................................................................................................129
6.1.9 Query SS7 Errors ....................................................................................................................129
6.1.10 Query PRI Trunk Status........................................................................................................129
6.1.11 Query PRI Link Statistics......................................................................................................130
6.1.12 Query PRI Call Statistics.......................................................................................................130
6.1.13 Query Packet Statistics of HDLC Channel and Related Error Codes ...................................130
6.1.14 Query Status of E1 Port.........................................................................................................131
6.1.15 Query Statistics of All Call ...................................................................................................131
6.2 COMMANDS UNDER CONFIG MODE .............................................................................................131
6.2.1 Login Commands....................................................................................................................131
6.2.2 Other Commands ....................................................................................................................132
6.3 COMMANDS UNDER ADA MODE ..................................................................................................132
6.3.1 Login Commands....................................................................................................................132

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1Product Description
1.1 Overview
MTG5000-64E1 is a new-generation of intelligent trunk gateway designed by Dinstar to
meet the business needs of call centers or large enterprises. Based on a maintainable,
manageable, and operational design concept, MTG5000-64E1 can achieve translation
between traditional signaling SS7, PRI, R2 and SIP protocols, and provide signaling
encryption and voice recognition technology, which not only ensures the voice quality but
also improves the efficiency of resource usage. In addition, it integrates enhanced functions
such as IP voice, IP fax, and Modem to provide users with a flexible, efficient, and future-
oriented communication network.
1.2 Application Scenario
The application scenario of MTG5000-64E1 is shown as follow:
1.3 Product Appearance
Front View

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Power Jack 1 Power Jack 2
Back View
1.3.1 Description of Ports and Indicators
Table 1-3-1 Description of Ports
Port
Description
PWR
Power jack: 100~240VAC, 50~60HZ
Port0-Port63
E1/T1 ports; support 4~64 E1 ports
CONSOLE
The console port used to carry out maintenance-related
configurations, with a baud rate of 115200bps.
GE1
The gigabit Ethernet port for services, which is used to transfer the
data transmission of signal or voice. Its default IP address is
192.168.1.111, and default netmask is 255.255.255.0.
GE0
The gigabit Ethernet port for network management; its default IP
address is 192.168.11.1, and default netmask is 255.255.255.0.
RST
The button is used to restart MTG5000-64E1.

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Table 1-3-2 Description of Indicator
Indicator
Definition
Status
Description
PWR
Power
Indicator
On
Power supply is working as normal.
Off
There is no power supply or power supply
is down.
RUN
Running
Indicator
Slow
Flashing
The device is initialized successfully and
running normally.
On
The system is initializing.
Off
The device is not running successfully.
E1/T1
E1/T1
Indicator
On
The E1/T1 port is connected successfully,
and can be used to receive or send data.
Off
E1 line E1 is disconnected.
Flash
The E1/T1 port is connected falsely and
there are bit errors.
GE0/GE1
LINK
Indicator
Fast Flashing
The network connection is normal.
Off
The network is disconnected or the
network connection is wrong.
SPEED
Indicator
On
The network speed is 1000Mpbs
Off
The network speed is lower than 1000Mpbs
1.4 Functions and Features
➢Key Features
⚫Carrier grade hardware design, 1+1 power supply and MCU, hot plug
⚫High-integrated structure, STM-1 155M (64*E1) in U3.5 size
⚫Provide various services such as VoIP, IP fax, Modem and POS;
⚫Support flexible dialing rules and operations, allowing users to customize dialing
rules according to different working environments;
⚫Support multiple coding standards: G.711A/U, G.723.1, G.729A/B and iLBC,
AMR;
⚫Support PRI/SS7/R2, SIP/IMS
⚫ISDN PRI 30B+D(E1), NT or TE can be configured ITU-T Q.921, ITU-T Q.931,
Q.Sig
⚫SS7 ITU-T, ANSI, ITU-CHINA MTP1/MTP2/MTP3, TUP/ISUP
⚫E1 frame format type: DF, MF-CRC, MF
⚫T1 frame format type: F12/SF (R2 does not support), F24/ESF

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➢Protocols Supported
⚫Standard SIP/ SIP-T /PRI/SS7/R2 protocol
⚫UDP/TCP/TLS
⚫Dynamic NAT
⚫Hypertext Transfer Protocol (HTTP) and Hypertext Transfer Security Protocol
(HTTPS)
⚫ITU-T G.711A-Law/U-Law, G.723.1, G.729A/B, iLBC13k/15k, AMR
⚫Domain Name System (DNS)
⚫SIP, RFC3261, RFC3262
⚫SDP/SRTP, RFC4566, RFC3711
⚫RTP/RTCP, RFC3550, RFC3605, RFC1889
⚫SIP-T, RFC3372, RFC3204, RFC3398
⚫RFC3263, RFC3264, RFC3265, RFC3515, RFC2976, RFC3311
➢System Functions
⚫Packet Loss Concealment (PLC)
⚫Voice Activity Detection (VAD)
⚫Comfort Noise Generation (CNG)
⚫Echo Cancellation
⚫Packet Loss Compensation
⚫Adaptive Jitter Buffer
⚫DTMF Modes: RFC2833, SIP INFO and INBAND
⚫T38/Pass-Through Fax over IP
⚫Configurations via HTTPS/SSH
⚫Upgrade Firmware via TFTP/Web
➢Software Features
⚫Local/Transparent Ring Back Tone
⚫Overlapping Dialing
⚫Dialing Rules, with up to 2000
⚫PSTN Group Based on E1 Port or E1 Timeslot
⚫Configuration of IP Trunk Group

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⚫Voice Codec Group
⚫Caller/Called Number White List
⚫Caller/Called Number Black List
⚫Access Rule List
⚫IP Trunk Priority
⚫RTP and Signaling Encryption (VOS RC4)
⚫Voice Recording
⚫Radius
⚫SNMP v1/v2/v3
⚫NMS
➢Hardware Specifications & Environment
⚫ Power Supply: 100 ~ 240V AC, 50 ~60Hz
⚫ Power Consumption: 125W
⚫ Operating Temperature. 0 ℃ ~ 45 ℃
⚫ Storage Temperature: -20 ℃ ~80 ℃
⚫ Humidity: 10%-90%, Non-Condensing
⚫ Dimensions (W/D/H): 437×345×154mm (3.5U)
⚫ Unit Weight: 12.8kg
⚫ Compliance: CE and FCC

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2Quick Installation
2.1 Preparations before Installation
2.1.1 Attentions for Installation
The attentions for installing MTG5000-64E1 include:
⚫To guarantee MTG5000-64E1 works normally and to lengthen the service life of
the device, the humidity of the equipment room where MTG5000-64E1 is
installed should be maintained at 10%-90% (non-condensing), and temperature
should be 0 ℃ ~ 45 ℃;
⚫Ensure the equipment room is well-ventilated and clean;
⚫Power supply of MTG5000-64E1 should be 100 ~ 240V AC, and its socket is a
three-pin socket which should be grounded well;
⚫It's suggested that personnel who has experience or who has received related
training be responsible for installing and maintaining MTG5000-64E1;
⚫Please wear anti-static wrist strap when installing MTG5000-64E1;
⚫It's advised to adopt uninterruptible power supply.
2.1.2 Preparations about Installation Site
⚫Equipment Cabinet
Ensure the cabinet is well-ventilated and strong enough to bear the weight of
MTG5000-64E1. It's required that the width of the shelf should be 19 inches.
⚫Trunk
Ensure telecom operator has approved to open a trunk.
⚫IP Network
Ensure Ethernet PBX or router under IP network has been prepared, since
MTG5000-64E1 is connected to the IP network through the standard
10/100/1000M Ethernet port.
⚫Socket
Ensure the socket of MTG5000-64E1 is a three-pin socket, and power supply is
grounded well.

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2.1.3 Installation Tools
⚫Screwdriver
⚫Anti-static wrist strap
⚫Ethernet cables, power wires, telephone wires
⚫Hub, telephone set, fax, and PBX
⚫Terminal (can be a PC which is equipped with hyper terminal simulation software)
2.2 Installation of MTG5000-64E1
2.2.1 Put MTG5000-64E1 into Shelf
1. Use screws to fix a flank on the left and the right of MTG5000-64E1 respectively;
2. Put the MTG5000-64E1 device into the shelf horizontally;
3. Fix the flanks of MTG5000-64E1 on the cabinet by using screws.
2.2.2 Connect Grounding wire to MTG5000-64E1
Connect one end of the Grounding wire to the grounding lug on the back of MTG5000-
64E1 and then connect the other end to the grounding bar of the shelf.
2.2.3 Connect MTG5000-64E1 to Ethernet
MTG5000-64E1 has two network ports, namely the gigabit Ethernet port for services (GE1)
and the gigabit Ethernet port for network management (GE0). It is advised to connect GE1
to the IP network.
Both GE1 and GE0 can be used to carry out management on MTG5000-64E1, but only
GE1 is put in use generally. GE0 is used when there is a need to separate the management
on MTG5000-64E1 from the service processing of the MTG5000-64E1. As shown below：

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2.2.4 Connect MTG5000-64E1 to PSTN
Generally, a distribution frame needs to be used for the connection between MTG5000-
64E1 and PSTN. Firstly, connect one end of E1 cable to one of the E1/T1 ports of
MTG5000-64E1, and then connect other end to the E1 port of the distribution frame.
Second, connect one end of the cable to the distribution frame, and then connect the other
end to the exchanger or PBX under the PSTN.

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2.3 Cabling of E1/T1 Port
If there is a need to deploy multiple cables, it had better to make a mark on each cable and
write down IP address and destination port in order to simplify the follow-up connection,
debugging and maintenance.
2.3.1 How to make RJ-48 joint for E1/T1 Cable
1. Prepare a twisted-pair cable with a length of at least 0.6 meters, and then remove the shuck
of the cable as follows:
2. Sequence the lines of the cable according to the following figure.
PIN1: orange & white, orange, green & white, blue, blue & white, green, brown &
white, brown.
PIN2: blue, blue & white, green & white, orange & white, orange, green, brown &
white, brown.
3. Put the lines into two pins of RJ-48 joint according to the above mentioned sequence of
the lines.
4. Use a RJ-48 wire crimper to crimp the RJ-48 joint.
Note：
Generally, a RJ-48 cable will be provided together with the MTG5000-64E1
device, and users have no need to make RJ-48 joints by themselves.

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3Basic Operation
3.1 Configuration of IP Address
The default IP address of GE1 is 192.168.1.111, while that of GE0 is 192.168.11.1. When
GE1 is in use, it’s required that the IP address of GE1 and the IP address of PC are at the
same network segment.
1. Connect the GE1 port of MTG5000-64E1 to a PC by using a network cable.
2. Open the TCP/IP Settings interface, click Advanced, and then click Add to add an
IP whose format is 192.168.1.XXX. Or you can open the Internet Protocol (TCP/IP)
interface to modify an existing IP into 192.168.1.XXX.
3.2 Local Maintenance
To ensure easy maintenance, the MTG5000-64E1 trunk gateway provides a standard RJ45
console port, which has a Baud rate of 115200bps. Users can log in the MTG5000-64E1 to
carry out maintenance-related configurations through the console port.

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3.2.1 Example: Log in MTG5000-64E1 via Console Port
Step 1: Prepare a serial cable.
Step 2: Connect the F port of the serial cable to the COM port of PC.
If the PC does not have a COM port, please use a USB-to-COM converting line to
connect the serial cable to the PC.
Step 3: Connect the M port of the serial cable to the console port of MTG5000-64E1
Step 4: Conduct configurations on login software.
Herein we take the PuTTY as an example. Detailed configurations are as follows
(COM1 is an example. Please enter correct serial line according to actual conditions.)
After finishing the above configuration, click the Open button to enter the following
interface.

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Enter username and password, which are the same with the username and password of the
Web of MTG5000-64E1. And then you will see a Linux platform where you can carry out
maintenance-related configurations.
Note：
For commands to query MTG5000-64E1 information, make
reference to Chapter 6.
3.3 Query IP
If you have changed the default IP address of GE1 or GE0 to a new IP address but forget it,
you can carry out the following procedures to query the IP address.
1. Use a serial line to connect the console port of MTG5000-64E1 with a PC;
2. Modify the baud rate to 115200;
3. Click OK, and then enter ‘ifconfig’, and the IP address of GE1 or GE0 of MTG5000-
64E1 will be displayed.

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4Configurations on Web Interface
4.1 How to Log in Web Interface
4.1.1 Network Connection
Connect MTG5000-64E1 to the network according to the following network topology:
4.1.2 Preparations for Login
Modify the IP address of the PC to make it at the same network segment with the IP address
of GE1 port of MTG5000-64E1. The format of PC IP is 192.168.1.XXX, since the default
IP of GE1 port is 192.168.1.111.
Check the connectivity between the PC and the MTG5000-64E1. Click Start-> Run of PC
and enter cmd to execute ‘ping 192.168.1.111’ to check whether the IP address of the
MTG5000-64E1 runs normally.
4.1.3 Log in Web Interface
Open a web browser and enter the IP address of GE0 of MTG5000-64E1 (the default IP is
192.168.11.1). Then the login GUI will be displayed. Enter the correct username and
password. By default, username and password are as below:
User Name: admin
Password: admin@123#
It is suggested that you should modify the username and password for security
consideration on the Maintenance -> Password Modification interface.
Login GUI: