DirectOut Technologies EXBOX.SG User manual

EXBOX.SG
User‘s Manual
Version 1.0

page 2 of 54 EXBOX.SG Manual - Version 1.0
Copyright
All rights reserved. Permission to reprint or electronically reproduce any document or
graphic in whole or in part for any reason is expressly prohibited, unless prior written
consent is obtained from the DirectOut GmbH.
All trademarks and registered trademarks belong to their respective owners. It cannot
be guaranteed that all product names, products, trademarks, requisitions, regulations,
guidelines, specifications and norms are free from trade mark rights of third parties.
All entries in this document have been thoroughly checked; however no guarantee for
correctness can be given.
DirectOut GmbH cannot be held responsible for any misleading or incorrect
information provided throughout this manual.
DirectOut GmbH reserves the right to change specifications at any time without notice.
DirectOut Technologies® is a registered trademark of the DirectOut GmbH.
© DirectOut GmbH, 2021

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Table of contents
About This Manual 5
How to Use This Manual............................................................................... 5
Conventions .................................................................................................. 5
Chapter 1: Overview 6
Introduction ................................................................................................... 6
Applications................................................................................................... 6
Feature Summary.......................................................................................... 7
How it works................................................................................................. 7
CHAPTER 2: Legal issues & facts 8
Before Installing This Device......................................................................... 8
Defective Parts/Modules ............................................................................. 8
First Aid (in case of electric shock)................................................................ 9
Updates ....................................................................................................... 10
Conditions of Warranty ............................................................................... 10
Intended Operation .................................................................................... 10
Conformity & Certificates ........................................................................... 11
Contact........................................................................................................ 11
Contents ..................................................................................................... 12
Accessory.................................................................................................... 13
Chapter 3: Installation 15
Installing the Device ................................................................................... 15
CHAPTER 4: Operation 23
Introduction ................................................................................................. 23
Global Control.............................................................................................. 24
Input / Output - MADI ................................................................................. 25
Input / Output - Network ............................................................................. 26
Input State / Clocking .................................................................................. 27
Sample Rate................................................................................................ 30
State ............................................................................................................ 31

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CHAPTER 5: Controlling 32
Soundgrid - Host ......................................................................................... 32
Soundgrid - EXBOX.SG Control................................................................... 35
globcon - EXBOX.SG plugin ........................................................................ 38
CHAPTER 6: Troubleshooting and Maintenance 42
Troubleshooting........................................................................................... 42
Maintenance................................................................................................ 43
CHAPTER 7: Technical Data 44
Appendix A - Wiring Sketches 46
Hirose HR10 (DC PSU) ................................................................................ 46
Appendix B - Working with ch 57 mode 47
Appendix C - Firmware Update 48
Appendix D: Application Examples 50
Example 1 - Soundgrid < > MADI............................................................... 50
Example 2 - Mixing with Plugin Server ....................................................... 50
Example 3 - Mixing with Plugin Server ....................................................... 51
Index 52

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About This Manual
About This Manual
How to Use This Manual
This manual guides you through the installation and operation of the device.
Use the Table of Contents at the beginning of the manual or Index Directory at the
end of the document to locate help on a particular topic. You can access more
information and latest news by visiting on the DirectOut website at
www.directout.eu.
Conventions
The following symbols are used to draw your attention to:
TIPS
indicate useful hints and shortcuts.
NOTES
are used for important points of clarification or cross references.
WARNINGS!
alert you when an action should always be observed.

page 6 of 54 EXBOX.SG Manual - Version 1.0
Chapter 1: Overview
Chapter 1: Overview
Introduction
EXBOX.SG is an audio network to MADI converter based on the audio networking
technology Soundgrid from Waves.
Equipped with three MADI ports and four network ports, it offers straight-forward
conversion of 128 audio channels between MADI and Soundgrid.
Four network ports are connected to an internal switch and give the opportunity to
connect several devices without the need of an additional switch.
Applications
EXBOX.SG can be used as an easy to use frontend for bidirectional signal
exchange between Soundgrid and MADI environments.
Typical applications include:
• Integration of MADI in Soundgrid setups
• Plugin Server Integration
• Live Sound

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Chapter 1: Overview
Feature Summary
MADI Ports 1 x SC multi-mode connectors *
1 x SFP (empty cage without module)
1 x coaxial BNC connectors
Network 3 x RJ45 Socket (1 Gbit/s),
1 x RJ45 (1 Gbit/s, PoE)
Number of channels 128 @ 1 FS, 64 @ 2 FS
Network Standards Soundgrid
Clock Sources Sync over Ethernet (SoE), MADI, WCK, INT
Remote globcon control via MIDI tunnel
Soundgrid application (e.g. SG Studio, SG QRec)
MADI Formats 56/57/64 channel, 48k/96k Frame, S/MUX 2/4
Sample Rates 44.1, 48, 88.2, 96 kHz +/-12.5%
Signal Routing Port based routing matrix
Power Supply external,
2 x Hirose connector (9-24 V)
1 x PoE (Power over Ethernet, IEEE 802.3af)
* The SC I/O may be ordered as single-mode upon request.
How it works
Each MADI port and the Soundgrid input can be selected as source for any output.
Device functions such as signal routing, MADI output format and clock settings are
controlled via globcon.
The audio network is controlled via a Soundgrid host application (e.g. SG Studio or
SG QRec).
To setup globcon control please refer to "globcon control" on page 21.
SFP
BNC
SC
Soundgrid
SFP
BNC
SC
Soundgrid
Routing
EXBOX.SG

page 8 of 54 EXBOX.SG Manual - Version 1.0
CHAPTER 2: Legal issues & facts
CHAPTER 2: Legal issues & facts
Before Installing This Device
WARNING!
Please read and observe all of the following notes before installing
this product:
• Check the hardware device for transport damage.
• Any devices showing signs of mechanical damage or damage from the
spillage of liquids must not be connected to the mains supply, or
disconnected from the mains immediately by pulling out the power lead.
• All devices must be grounded. The device is grounded through its
IEC power connections.
• All devices must be connected to the mains using the three-cord power
leads supplied with the system. Only supply electrical interfaces with the
voltages and signals described in these instructions.
• Do not use the device at extreme temperatures. Proper operation can
only be guaranteed between temperatures of 5ºC and 45ºC and a
maximum relative humidity of 80%, non-condensing.
• The cabinet of the device will heat up. Do not place the device close
to heating sources (e.g. heaters). Observe the environmental conditions.
Defective Parts/Modules
WARNING!
This device contains no user-serviceable parts. Therefore do not open the device.
In the event of a hardware defect, please send the device to your DirectOut
representative together with a detailed description of the fault.
We would like to remind you to please check carefully whether the failure is
caused by erroneous configuration, operation or connection before sending parts
for repair.

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CHAPTER 2: Legal issues & facts
First Aid (in case of electric shock)
WARNING!
• Do not touch the person or his/her clothing before power is turned off,
otherwise you risk sustaining an electric shock yourself.
• Separate the person as quickly as possible from the electric power source
as follows:
- Switch off the equipment.
- Unplug or disconnect the mains cable.
• Move the person away from the power source by using dry insulating
material (such as wood or plastic).
• If the person is unconscious:
- Check their pulse and reanimate if their respiration is poor.
- Lay the body down and turn it to one side. Call for a doctor immediately.
• Having sustained an electric shock, always consult a doctor.

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CHAPTER 2: Legal issues & facts
WARNING!
No compensation can be claimed for damages caused by operation of this unit
other than for the intended use described above. Consecutive damages are also
excluded explicitly. The general terms and conditions of business of DirectOut
GmbH are applied.
Conditions of Warranty
This unit has been designed and examined carefully by the manufacturer and
complies with actual norms and directives.
Warranty is granted by DirectOut GmbH over the period of 36 months for all
components that are essential for proper and intended operation of the device. The
date of purchase is applied for this period.
Consumable parts (e.g. battery) are excluded from warranty claims.
WARNING!
All claims of warranty will expire once the device has been opened or modified, or
if instructions and warnings were ignored.
For warranty claims please contact the dealer where your device was acquired.
Updates
DirectOut products are continually in development, and therefore the information
in this manual may be superseded by new releases. To access the latest
documentation, please visit the DirectOut website:
www.directout.eu.
This guide refers to micro firmware version 1.1.11 and control module version
12.1.0.258.
Intended Operation
EXBOX.SG is designed for conversion / routing between network audio and MADI
signals. MADI refers to AES10, network audio refers to Soundgrid.

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CHAPTER 2: Legal issues & facts
Conformity & Certificates
CE
This device complies with the basic requests of applicable EU guidelines. The
appropriate procedure for approval has been carried out.
RoHS
(Restriction of the use of certain Hazardous Substances)
This device was constructed fulfilling the directive on the restriction of the use of
certain hazardous substances in electrical and electronic equipment 2011/65/EU
and 2015/863.
WEEE
(Directive on Waste Electrical and Electronic Equipment)
Due to the directive 2002/96/EC for waste disposal this device must be recycled.
For correct recycling please dispatch the device to:
DirectOut GmbH,
Leipziger Str. 32
09648 Mittweida
Germany
Only stamped parcels will be accepted!
WEEE-Reg.-No. DE 64879540
Contact
DirectOut GmbH
Leipziger Str. 32, 09648 Mittweida, Germany
Phone: [phone]
Fax: [phone]
Mail: [email protected]
www.directout.eu

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CHAPTER 2: Legal issues & facts
Contents
The contents of your EXBOX.SG package include:
• 1 x EXBOX.SG
• 1 x external power supply unit (9 - 24 V)
• 1 x Instruction Leaflet
Remote Control
The device is managed via globcon remote control. To manage the Soundgrid
network a Soundgrid host application (e.g. Soundgrid Studio or QRec) is required.
globcon is a free, global control software platform for the management of
professional audio equipment. Most products of the DirectOut product portfolio are
supported by globcon.
Link: www.globcon.pro
Soundgrid control panel launched from Soundgrid Studio or QRec
Link: www.waves.com

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CHAPTER 2: Legal issues & facts
Two different optical SFP transceiver for MADI transmission are available from
DirectOut GmbH:
• Multimode SFP transceiver with LC connectors (No: DOICT0129)
• Singlemode SFP transceiver with LC connectors (No: DOICT0130)
Specification of the optical SFP modules:
SFP Multimode Singlemode
Wavelength TX
nominal
1310 nm 1310 nm
Wavelenght RX
nominal
1310 nm 1310 nm
Distance 2 km 10 km
Powerbudget (dB) > 11 dB > 12 dB
Protocols Fast Ethernet OC3/STM1 Gigabit Ethernet, Gigabit
Fibre Channel
Bandwidth from 100 Mbit/s 1.050 Gbit/s
Bandwidth 155 Mbit/s 1.250 Gbit/s
Laser FP FP
Receiver Type PIN PIN
Connector LC LC
Wavelength TX min 1260 nm 1260 nm
Wavelength TX max 1360 nm 1360 nm
Wavelength RX min 1260 nm 1260 nm
Wavelength RX max 1620 nm 1600 nm
Transmit min - 19.00 dBm - 9.00 dBm
Transmit max - 14.00 dBm - 3.00 dBm
Receive min - 30 dBm - 21.00 dBm
Receive max
(Receiver overload)
- 5.00 dBm - 3.00 dBm
Temperature (min) 0° Celsius 0° Celsius
Temperature (max) 70° Celsius 70° Celsius
Type of DDM/DOM internal internal
Extinction Ratio 8.20 dB 9 dB
Accessory

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CHAPTER 2: Legal issues & facts
BOXMOUNT XL- for optimal rack mount of up to three devices in a 19’’ frame
(No: DOAPA0886):

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Chapter 3: Installation
WARNING!
Avoid damage from condensation by waiting for the device to adapt to the
environmental temperature. Proper operation can only be guaranteed between
temperatures of 5ºC and 45ºC and a maximum relative humidity of 80%, non-
condensing.
Ensure that the unit has sufficient air circulation for cooling.
WARNING!
The synthetics of the delivered pads might cause stains on damageable surfaces.
To avoid staining of furniture surfaces it is recommended to place a protective plate
under the device.
Retain the protective cap if the optical port is unused. This will protect against
soiling which can lead to malfunction.
Chapter 3: Installation
Installing the Device
1. Open the packaging and check that the contents have been delivered
complete and undamaged.
2. Place the device on a non-slip horizontal surface. The delivered pads may
be affixed to the bottom of the cabinet. Ensure a clean and dry surface
before affixing the pads.
3. Remove the protective cap from the optical MADI port(s) before use.
NOTE

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Chapter 3: Installation
4. Connect signal cable(s) for the MADI signals.
5. Plug in the network cable to the ethernet port(s) to connect the device with
your computer or other Soundgrid device.
Soundgrid networking technology is based on layer 2 and no IP configuration is
required. globcon is connected via MIDI over ethernet.
NOTE
Use appropriate network cables (CAT5E or better).
NOTE
The network shall be used with SoundGrid only. Do not share it with the internet or
other networks.

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Chapter 3: Installation
The external power supply must be connected to the mains using the three-
cord power leads supplied with the device. Only supply the voltages and signals
indicated (9 - 24 V DC) to the device.
This device may operate with only one power supply. To provide power
supply redundancy, it is recommended to connect both PSU1 and PSU 2
to independent power supplies with separate fuses.
The shipment includes one external power supply unit. Additional power
supply units are available from your local DirectOut representative.
The connected power supply must provide a current limiting to a maximum of 2.5 A.
6. Using the power cord of the external power supply provided, connect the
device to a matching power supply and connect the output of the power
supply to the Hirose connectors at the rear panel.
NOTE
WARNING!
WARNING!

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Chapter 3: Installation
Keep any packaging in order to protect the device should it need to be dispatched
for service.
Never connect a PoE link to a network interface that is not marked explictly for PoE
operation. The voltage supplied there may damage the interface.
Power over Ethernet
The device can also be operated via a power over ethernet connection.
Connect the port labelled '01 (PoE)' to an appropriate PoE switch (PoE Class 0 /
0.4 - 13 W, IEEE 802.3af).
WARNING!
TIP

page 19 of 54EXBOX.SG Manual - Version 1.0
Chapter 3: Installation
7. Download ‘Waves Central’ for Mac or PC, as needed.
Link: www.waves.com > Downloads > Latest Version
8. Run the installer and follow the onscreen instructions when finished.
Launch Waves Central and login with your Waves account.
9. Click on ‘INSTALL PRODUCTS’ and select 'ALL PRODUCTS'.
Type 'directout' into the search field to filter the driver listing.
10. Select ‘DirectOut Exbox.SG Driver' and click install.
When the installation procedure has finished a restart of the computer is
required.

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Chapter 3: Installation
11. Launch Soundgrid Studio and confirm to add EXBOX.SG to Soundgrid Studio.
12.Select the tab 'SETUP' for the device overview.
EXBOX.SG is displayed at 'I/O DEVICES'.
The control icons at the bottom (from left to right):
• open the control panel of the device
• share Soundgrid driver
• identify device (led STATE will flash in different colors)
• indicator of old firmware or initiate firmware update