Dirt Devil SM11 User manual

FLOOR &
HANDHELD
STEAM
CLEANER
SM11
USER
MANUAL
USER MANUAL
DIRTDEVIL.CO.UK
0333 400 0653

DIRTDEVIL.CO.UK2
CONTENTS
Safety instructions ........................................................................................ 3
Getting to know your Dirt Devil steam cleaner.......................................... 7
Assembling your steam cleaner................................................................... 8
Using your steam cleaner.............................................................................. 9
Filling the water tank
Using the steam cleaner
Cleaning carpets
Using the handheld steamer
Removing handheld attachments
Reattaching handheld steamer
Using the precision tool
Using the soft scrub brush
Maintaining your steam cleaner................................................................ 16
Troubleshooting .......................................................................................... 20
Specication ................................................................................................ 21
Parts list and contact details...................................................................... 24
WELCOME!
Congratulations on your purchase. Use this user manual to learn about your new
steam cleaner’s great features. Find out how to assemble, use and maintain your
steam cleaner in this easy to follow manual.
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
If you have any questions, please email [email protected] to get in contact.

USER MANUAL 3
IMPORTANT SAFETY INSTRUCTIONS
FOR INDOOR USE ONLY
WARNING: Danger of scalding
WARNING
When using an electrical appliance, basic precautions should
always be followed.
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
Failure to follow the warnings and instructions may result in
electric shock, re and/or serious injury.
USING THE STEAM CLEANER
•DO NOT use the steam
cleaner outdoors. For
household use only. Store
indoors.
•DO NOT leave steam cleaner
unattended.
•DO NOT immerse in liquid.
•DO NOT use this steam
mop if it has been dropped,
damaged, left outdoors,
submerged in water or is not
working as it should.
•DO NOT use the steam
cleaner in an enclosed space
lled with explosive, toxic or
ammable vapours.
•Always vacuum your carpets
thoroughly and ensure hard
oor areas are free from grit
and debris before using your
steam cleaner.
•The steam cleaner should
not be used to clean
electrical appliances, sockets,
components or wires.
•Liquid or steam should not
be directed towards electrical
equipment.
•DO NOT attempt to remove
blockages with sharp objects
as this may cause damage to
the steam cleaner.
•Filling the tank with hot or
boiling water will damage the
steam cleaner and invalidate
the warranty.
•Unplug the steam cleaner
immediately if it malfunctions.
•Before storing the steam
cleaner, make sure the tank is
empty and clean.

DIRTDEVIL.CO.UK4
•DO NOT leave the steam
cleaner turned on or
connected to the mains when
unattended.
•The steam cleaner is
equipped with a thermostat
and a thermal cut-out. If for
any reason the steam cleaner
overheats it will switch o. If
this happens unplug the steam
cleaner, allow it to cool for at
least 2 to 4 hours and retry.
SUITABILITY
•DO NOT use on wax polished
oors or furniture, acrylic
surfaces and synthetic, velvet
or steam/water-sensitive
materials.
•Before using on a oor
or surface, refer to the
surface manufacturer’s care
recommendations. If the
surface is suitable for steam
cleaning, test for damage
on a small hidden area. If
no distortion, discolouration
or damage occurs, continue
cleaning.
•DO NOT put aromatic,
alcoholic or detergent
products into the steam
cleaner, as this may damage
it or make it unsafe for use.
Always ll the tank with cold
water only.
IMPORTANT SAFETY INSTRUCTIONS
FOR INDOOR USE ONLY
PLUG AND CORD
•Switch o and unplug the
steam cleaner at the socket
when not in use and before
conducting maintenance or
troubleshooting.
•DO NOT use with a damaged
cord or plug.
•DO NOT pick up or pull the
steam cleaner by the cord.
Always carry the steam cleaner
by the handle.
•Take care that the cord is not
kinked, pinched, pulled around
sharp corners or run over.
•Ensure the cord does not
come into contact with heat
sources or become a trip
hazard.
•When unplugging the steam
cleaner from the wall socket,
pull by the plug, not the cord,
holding the socket with your
other hand.
•DO NOT use this steam
mop if it has been dropped,
damaged, left outdoors,
submerged in water or is not
working as it should
•DO NOT use if the power
cord is damaged.
•Turn o all controls on
the steam cleaner before
disconnecting or connecting

USER MANUAL 5
IMPORTANT SAFETY INSTRUCTIONS
FOR INDOOR USE ONLY
the power cord. After use,
always wrap the power cord
around the cord latches
provided.
USING ATTACHMENTS
•Always turn o and unplug
the steam cleaner before
changing attachments.
•Always make sure the tank
and attachments are tted
correctly before using the
steam cleaner.
•Always make sure the 360⁰
tool adaptor and attachents
are securely connected to the
handheld before use.
•Use genuine Dirt Devil
attachments only. Using non-
genuine attachments may
cause damage to the steam
cleaner.
PERSONAL SAFETY
•DO NOT expose hair, loose
clothing, ngers or body parts
to openings or moving parts.
•DO NOT aim the steam
cleaner at people and animals.
•Never touch the steam jet
or mop head from a short
distance as there is a risk of
scalding.
•DO NOT touch any hot
areas or attachments on your
steam cleaner. It’s normal
for the steam cleaner and
attachments to heat up during
use. Always allow them to cool
down before handling.
•DO NOT handle steam
cleaner with wet hands.
•This machine is not intended
to be used or cleaned by
persons with reduced physical,
sensory or mental capabilities,
or lack of experience or
knowledge, unless they
have been given instructions
concerning the machine by
a person legally responsible
for their safety. They should
be supervised whilst using
the machine. Children shall
not use, clean or play with
this machine, which when
not in use should be secured
out of their reach. Keep the
vacuum cleaner out of reach
of children.
•Packing material must not
be used for playing. There is a
danger of suocation.
•DO NOT use the steam
cleaner to clean or refresh any
items of clothing that are still
being worn on the body.
•Take extra care when
cleaning on the stairs.

DIRTDEVIL.CO.UK6
IMPORTANT SAFETY INSTRUCTIONS
FOR INDOOR USE ONLY
USER MANUAL GUIDANCE
•Keep this user manual in a
safe place.
•Failure to comply with this
user manual can lead to
serious injuries or damage to
the steam cleaner. We take no
responsibility for damage due
to failure to comply with this
user manual.

USER MANUAL 7
GETTING TO KNOW YOUR
STEAM CLEANER
FEATURES
SPARE PARTS
Hard water lter
Part no. DVLS00115
Microbre mop pads (x2)
Part no. DVLS00116
Tool adaptor
Part no. DVLS00117
Precision tool
Part no. DVLS00118
Soft scrub brush
Part no. DVLS00119
Accessory bag
Part no. DVLS00120
Visit dirtdevil.co.uk
to order
Main Body
Handheld Release
Button
Quick Release
Cord Latches
Steam Ready
Indicator
Tank Release Buttons
Mop Head Release
Button
Handle
Water Tank
Trigger
Handheld Handle
Mop Head
Handheld Trigger
Microbre Mop Pad
Carpet Gilder
Precision Tool Soft Scrub Brush Accessory Bag
360° Tool Adaptor

DIRTDEVIL.CO.UK8
ASSEMBLING YOUR STEAM
CLEANER
ASSEMBLING YOUR STEAM CLEANER
Your steam cleaner assembles quickly and easily. To assemble your steam cleaner:
1. Push the main body down into the mop head until it clicks into place.
2. Stand the stick steam cleaner upright by pushing the main body forward to lock into position.
3. Push the handle into the main body until it clicks into place.
Thoroughly sweep or vacuum the oor before cleaning with the steam cleaner.
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WARNING: Danger of scalding
CAUTION
The steam cleaner and attachments get very hot during use. Always allow them to cool down before
handling.
Before assembling or disassembling attachments, emptying the tank or changing the microbre mop
pad, ensure the steam cleaner is not plugged into the mains supply and is switched o.

USER MANUAL 9
FILLING THE WATER TANK
USING YOUR STEAM
CLEANER
1. Ensure the steam cleaner is turned o.
2. Grip the handle, press the tank release buttons and pull the water tank to remove.
3. Pull the tab on the tank cap to open. Fill the tank with water. Replace the cap and push rmly to close.
4. Before replacing the water tank make sure the hard water lter, which is located behind the tank, is in
place.
5. Line up the water tank with the main body of the steam cleaner and push it until it clicks into place.
If the water tank is not tted correctly there will be a reduction in the amount of steam produced.
Your machine has been designed to be used with tap water. However, if you live in an area with hard water,
limescale build-up may occur. Therefore, to maintain the optimal performance of your steam cleaner, it is
recommended to use distilled, de-mineralised or ltered water. It is recommended that a descaler solution is
used after every 5 hours of usage to prevent limescale build-up.
IMPORTANT
Don’t overll the water tank. Don’t use the steam cleaner without water in the tank. Always top up with
water in good time.
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WARNING: Danger of scalding

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USING YOUR STEAM CLEANER
1. Place the microbre mop pad on the oor with the tab side facing up. Place the mop head onto the
microbre mop pad making sure the pad covers the entire mop head.
2. Plug the steam cleaner into the mains. The blue light will illuminate to indicate power on. The green light
will illuminate to indicate that the steam cleaner is ready to use.
3. Place your foot onto the mop head and pull the handle backwards to recline.
4. To produce steam, squeeze the trigger in short bursts. Don’t hold the trigger continuously to prevent
overwetting oors.
5. Move the steam cleaner slowly backwards and forwards across the oor paying particular attention to high
trac areas. Squeeze/release trigger as required.
6. After cleaning, return the steam cleaner to the upright position, lock it into place and unplug it. Allow the
steam cleaner to cool down. Hold the corner of the microbre mop pad down with your foot and lift the
steam cleaner to peel away.
Tip: If the area you are cleaning is becoming too wet, squeeze the trigger in short bursts.
USING YOUR STEAM CLEANER
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WARNING: Danger of scalding
WARNING: Always unplug the steam cleaner when tting the microbre mop pad.
IMPORTANT: Never use the steam mop without a cleaning pad attached to the mop head. Never
leave the steam mop on one spot for an extended period of time or with a damp or wet microbre mop
pad attached as this may damage the oor surface.

USER MANUAL 11
CLEANING CARPETS
USING YOUR STEAM CLEANER
1. Place the microbre mop pad on the oor with the tab side facing up. Place the mop head onto the
microbre mop pad making sure the pad covers the entire mop head.
2. With the microbre mop pad attached, push the mop head into the front of the carpet glider. Then place
the back of the mop head into the clip. The carpet glider should only be used when refreshing carpets.
3. Plug the steam cleaner into the mains. The blue light will illuminate to indicate power on. The green light
will illuminate to indicate that the steam cleaner is ready to use.
4. Place your foot onto the mop head and pull the handle backwards to recline.
5. To produce steam, squeeze the trigger in short bursts. Don’t hold the trigger continuously to prevent
overwetting oors.
6. Move the steam cleaner slowly backwards and forwards across the carpet paying particular attention to
high trac areas. Squeeze/release trigger as required.
7. To release the carpet glider, place your foot on the clip and push down. Lift the steam cleaner to remove it.
Tip: If the area you are cleaning is becoming too wet, squeeze the trigger in short bursts.
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WARNING: Danger of scalding
IMPORTANT: Never use the steam mop without a cleaning pad attached to the mop head. Never
leave the steam mop on one spot for an extended period of time or with a damp or wet microbre mop
pad attached as this may damage the oor surface.

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1. Press the handheld release button and gently pull the handheld steamer from the main body.
2. Before use, remove the water tank, ll it with water and replace it into the handheld steamer.
3. Choose an attachment.
4. Line up the edge of the attachment with the 360⁰ tool adaptor.
5. In a hinge-like manner, push the attachment onto the 360⁰ tool adaptor until it clicks securely into place.
6. Push the 360⁰ tool adaptor and the connected attachment into the handheld steamer nozzle until it clicks
into place. Make sure the locking clip is securely attached by gently pulling the 360⁰ tool adaptor. Push and
twist the rotation collar to select the most suited cleaning angle for the chosen attachment. There are four
positions on the rotation collar for easier cleaning.
7. Plug the handheld steamer into the mains. The blue light will illuminate to indicate power on. The green
light will illuminate to indicate that the handheld steamer is ready to use.
8. To produce steam, squeeze the trigger.
USING THE HANDHELD STEAMER
USING YOUR STEAM CLEANER
WARNING: Always unplug the handheld steamer before attaching/detaching the 360⁰ tool adaptor
and attachment. The handheld steamer and attachments get very hot during use. Always allow them to
cool down before handling.
IMPORTANT: Always check the attachments are clean and free from debris. Don’t use if damaged,
broken or worn.
CAUTION: Taps should be turned o when steaming around them and sinks should be empty. Don’t
steam clean ovens, oven surfaces or grills when hot. Allow to cool to room temperature rst.
WARNING: Danger of scalding

USER MANUAL 13
USING YOUR STEAM CLEANER
USING THE HANDHELD STEAMER
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WARNING: Danger of scalding

DIRTDEVIL.CO.UK14
To re-attach the handheld steamer, insert the
nozzle into the main body of the steam cleaner.
Slide the handheld steamer back into the main
body until it clicks into place, taking care not to
trap the power cord.
REATTACHING HANDHELD STEAMER
USING YOUR STEAM CLEANER
REMOVING HANDHELD ATTACHMENTS
CAUTION: Always ensure the steam cleaner is switched o before attaching/detaching the mop
head, attachments and water tank. The handheld steamer and attachments get very hot during use.
Always allow them to cool down before handling.
1. To remove an attachment from the 360⁰ tool adaptor lift and push the clip
on the top of the attachment. (The attachments get very hot during use. Always
allow them to cool down before handling.)
2. Press the unlocking button on the 360⁰ tool adaptor and pull to remove it from
the handheld steamer.
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WARNING: Danger of scalding

USER MANUAL 15
The precision tool is ideal for hard to access
areas such as in corners or around taps. The
concentrated jet of steam penetrates heavily soiled
areas removing soap scum in baths and shower
enclosures and blasting away grease and grime from
hobs and cookers.
USING THE PRECISION TOOL
USING YOUR STEAM CLEANER
USING THE SOFT SCRUB BRUSH
The soft scrub brush agitates dried on grease and
grime and removes build-ups of dirt. It is perfect for
use on cookers and hobs, sinks, taps, worktops and
more with minimal eort. The soft bristles tackle
dirt and are ideal for more delicate surfaces. The
integrated scraper edge helps remove stubborn
dried-on stains without having to change the tool.
WARNING: Danger of scalding

DIRTDEVIL.CO.UK16
WARNING: Unplug the steam cleaner and allow it to fully cool down before performing any
maintenance or troubleshooting checks.
IMPORTANT: Don’t leave water in the water tank between uses, as this can aect the steam
cleaner’s performance. The water tank should be emptied and rinsed with clean water after each
use.
MAINTAINING YOUR STEAM
CLEANER
EMPTYING THE TANK
1. Grip the water tank, press the tank release buttons and pull the tank to remove.
2. Pull the tab on the tank cap to open.
3. Empty any excess water in the sink.
4. Rinse the water tank with clean water and replace the cap, pushing rmly to close.
5. Replace the water tank back onto the steam cleaner.
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Cleaning the filters
Before starting any cleaning, ensure the upright vac is not plugged into
Wash with water every month , allow at least 24 hours to dry and
make sure it is dry thoroughly before re-using
1. Remove the
dust canister.
2. Push the
release button,
open the dust
canister and
clean all parts of
the dust canister.
3. Open the dust
canister filter lid
located on top
of the canister.
4. Remove the
dust canister foam
and HEPA filter.
Shake and tap the
foam and HEPA
filter over a bin to
remove any exces s
dust.
5. 6. Allow filter to
dry for 24 hours
before putting
back into
vacuum cleaner.
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WARNING: Danger of scalding

USER MANUAL 17
MAINTAINING YOUR STEAM
CLEANER
CLEANING THE MICROFIBRE MOP PAD
IMPORTANT: Don’t use bleach or fabric softener when washing the microbre mop pad. Always
allow the steam cleaner to fully cool down before removing the microbre mop pad.
1. Hold the corner of the microbre mop pad down with your foot and lift the
steam cleaner to peel away.
2. Wash the microbre mop pad in the washing machine at a maximum
temperature of 40⁰C. Allow to fully dry before use.
MAX 40 ⁰C
WARNING: Danger of scalding
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DIRTDEVIL.CO.UK18
REPLACING THE HARD WATER FILTER
IMPORTANT: Don’t operate the steam cleaner without the hard water lter in place. The
condition of the lter aects the performance of your steam cleaner. Check and change the lter
periodically. Depending on water hardness and frequency of use, the lter should be changed every
2-3 months.
To replace the hard water lter:
1. Grip the water tank, press the tank release buttons and pull the tank to remove.
2. Pull to remove the hard water lter, located on the side, behind the water tank.
3. Insert the new hard water lter into the same place and position.
4. Replace the water tank back onto the steam cleaner.
Repeat the lter replacement process every 2-3 months
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WARNING: Danger of scalding
MAINTAINING YOUR STEAM
CLEANER

USER MANUAL 19
REMOVING BLOCKAGES
WARNING: To prevent damaging the steam cleaner DO NOT insert any sharp implements into
the nozzle on the handheld steamer.
1. Water may be released through the bleed valve located on the back of the handheld steamer when
there is a blockage. If this occurs, rst remove the mop head.
2. After the mop head is removed, take a thin object such as a paper clip and insert it in the area shown to
remove the blockage. Check the tools are clean and free from debris. Rinse tools under running water.
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WARNING: Danger of scalding
MAINTAINING YOUR STEAM
CLEANER

DIRTDEVIL.CO.UK20
In any other case or if the solution explained above did not solve the problem, please contact us at
[email protected]
TROUBLESHOOTING
WARNING: To reduce the risk of electric shock, burns or unintended operation, turn o the power,
unplug from the mains and allow the appliance to fully cool down before servicing.
Problem Possible issue Solution
There is an
attachment missing.
Check the ‘Includes’ section
on the box to make sure the
part is included with your
machine.
If it is missing, please contact us at
[email protected].
The steam cleaner
has no power.
The plug may not be fully
pushed into the electrical
socket.
Push the plug in rmly and make sure
the plug switch is on.
The steam cleaner
is not producing
steam.
There may be no water in
the water tank.
Fill the water tank.
The water tank is not tted
correctly.
Follow the instructions in the “Filling
the water tank” section.
The water may not yet be at
temperature.
The green indicator light will illuminate
when the steam cleaner is ready to
use.
The trigger on handle has
not been pressed in mop
mode.
Check you are using the steam cleaner
according to the instructions in the
“Using the steam cleaner” section.
There is a lter issue. Check the hard water lter is in
place and not damaged or in need of
replacement. See “Replacing the hard
water lter” section.
The water pipe on the water
tank is stuck.
Shake handheld steamer to release.
Attachments are not
correctly tted.
Check you are using the steam
cleaner attachments according to
the instructions in the “Using the
handheld steamer” section.
The microbre mop
pad won’t pick up
dirt.
The microbre mop pad may
already be saturated or dirty.
Wash the microbre mop pad
according to the instructions in the
“Cleaning the microbre mop pad”
section.
Water is being
released from the
back of the handheld
steamer.
There may be a blockage in
the handheld steamer.
Check the tools are clean and free
from debris. Rinse tools under running
water. Retry machine. If the problem
persists follow the instructions in the
“Removing blockages” section.