Displays2go DIGART32 User manual

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User Manual V21.10
Model: DIGART32
Description: 32” Digital Art Signage
Scan QR code to visit the product page:
Operating Instructions for Digital Art Signage
Note: Before using the product, please read the instructions carefully!
Do not attempt to disassemble this product. If the product does not work properly, please call
our Customer Service Department at 1-844-221-3393.

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Contents
Features............................................................................................................................................ 3
Safety Warnings and Precautions .................................................................................................... 3
Assembly and Connection................................................................................................................ 6
Packing List.................................................................................................................................... 6
Interfaces ...................................................................................................................................... 7
Mouse............................................................................................................................................... 8
Description of Basic Operation ........................................................................................................ 9
Power on/Standby ........................................................................................................................ 9
About Launch Desktop.................................................................................................................. 9
Description of Wallpaper Switch................................................................................................... 9
File Manager ................................................................................................................................. 10
Local Settings .............................................................................................................................. 10
Status of Menu bar ..................................................................................................................... 11
DiViEx APP Introduction...................................................................................................................12
System requirements..................................................................................................................12
How to upload media files ..........................................................................................................12
Settings ....................................................................................................................................... 14
Edit picture..................................................................................................................................14
Music........................................................................................................................................... 16
Factory Reset ..............................................................................................................................16
Screen Rotate..............................................................................................................................17
Choose System Language............................................................................................................ 17
Technical Specifications.................................................................................................................. 18
Troubleshooting...............................................................................................................................20
Cleaning and Maintenance ..............................................................................................................22
Names and Contents of Toxic and Hazardous Substances or Elements in the Product..................23

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Symbol Legends:
Warning: May cause personal injury or death
The operation is prohibited
Caution: May cause damage or property loss
The operation must be executed
If any of the following occurs:
Power outage or instable voltage.
Abnormal sound or smell from the unit.
AC power cord is damaged.
Digital Signage is damaged due to drop, knock or impact.
Any liquid or foreign matters fall into the enclosure.
Features
1. Supports server/stand-alone mode switching;
2. Supports non-destructive anti-glare display technology, presenting a realistic canvas-level display
effect
3. Supports Wi-Fi hotspot
4. Self-recovery from system crashes, 24/7 hours unattended;
5. The original Android system, can carry out product customization development,
6. Support for two videos to play simultaneously.
7. With device lock function, set electronic password to unlock.
8. Can convert to the stand-alone version
9.Multi-screen synchronization: the same content on multiple screens, the same playback progress
10. Screen rotation: screen rotation 90°, 180°and 270°
11. Supports USB plug-in update program
Safety Warnings and Precautions
Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from
Displays2Go. We have considered the factors to ensure personal safety in product design and have
testedrigorously at the factory. However, improper installation and use may result in electric shock and
fire.
In order to safely use, maximize performance of the unit and extend the life of the product,
please read and follow all instructions carefully before using the product.
Keep the instructions for future reference.
We strongly recommend using a surge protector, or a power strip with internal circuit breaker
to prevent damages to the digital signage.

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Turn off the Digital Signage immediately, pull out the plug from the power outlet, and ask the
authorized personnel for maintenance immediately.
If coal gas or other flammable gas leaks, do not pull out the plug of the LCD Digital Signage or other
electrical appliances; instead, turn off the gas valve immediately, and open the doors and windows quickly.

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Do not use power supply other than AC 110V, 60Hz.
Cut off the power supply before connecting or disconnecting any cables.
Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire.
Do not place the Digital Signage in the positions such as:
1. The environment subject to direct strong sunlight, moisture, extreme temperature or too
much dust;
2. The environment with flammable or explosive materials;
3. The environment with flammable or corrosive gases;
Do not use damaged or inappropriate power outlets, and ensure that the plugs and outlets
contact properly.
Do not let dust or metal deposits adhere to the plugs and outlets.
Do not damage the power cords:
1. Do not modify the power cords;
2. Do not place heavy objects on the power cords;
3. Keep the power cords away from heat source;
4. Do not pull the cord to remove the plug.
Do not connect too many plugs to one outlet in parallel, or else it may cause fire due to excessive
power consumption.
Do not approach the Digital Signage with open flame (e.g. a lighted candle), or else it may cause
electric shock or fire.
Do not put any sharp objects, metal or liquid into the vents or let them touch the signal terminals
to avoid short circuit, product damage, and electric shock.
The openings in the enclosure are designed for ventilation and cooling, to ensure long time
reliable running of components inside the enclosure and prevent overheating. Do not block the
openings when place the unit.
Do not touch the plugs with wet fingers, or else it will cause electric shock.
Do not use the Digital Signage in stormy weather, especially when there is lightning; instead, please
disconnect the power and antenna plugs to avoid lightning strike.
Do not disassemble the Digital Signage without permission, or else it may cause electric shock or fire.
Please ask qualified technician for repair.
WARNING

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Do not let children climb onto the Digital Signage.
Keep the small parts away from children to prevent them from swallowing.
If the Digital Signage won’t be used for a long time, please turn it off and pull out the power plug.
To adjust the position of the Digital Signage, please disconnect all power cords and move slowly to
avoid tip over.
Do not scratch or knock the LCD with hard object, or twist and squeeze the LCD.
Do not turn on the unit immediately when it is moved from a place with low temperature to high
temperature, or else it will cause condensation and malfunction.
Before cleaning the Digital Signage, please pull out the power plug; wipe with soft cloth; do not
use industrial chemicals; prevent foreign matters from entering the machine. Improper cleaning
(such as cleaning solution, water) may damage the product, erase the printed information, and
even cause damage of the components if fluid flows in, resulting in machine failure.
If the unit displays the same screen for a long time or the moving picture has fixed text or icon, it
will leave ghosting on the screen and won’t disappear when the unit is turned off; it is normal and
isn’t covered by the warranty.
The power of the Digital Signage can be cut off by pulling out the plug.
If the LCD screen ruptures and the liquid splashes on the skin, please rinse for 15 minutes with
clean water immediately, and consult your doctor.
To carry the Digital Signage with hands, please grab and hold the edges; do not apply pressure on
the panel.
Use the Digital Signage properly: Use in proper lighting conditions; insufficient lighting or long
time watching will impair your eyesight.
When the plug or coupler is used as disconnection device, it should be easy to operate the device.
Insert the plug into the outlet properly, or else it may cause sparks and fire.
The technical specifications printed herein and on the packaging are subject to change without
prior notice. The Manual may be slightly different from actual operation, and the latter is
applicable.
Packing List
Name
Name
1 Digital Signage

1 Operation Manual

1 Power cord

1 Mouse

Note:
Contact local dealer if you have questions about the operation, debugging and connection of the unit; if
the unit doesn’t work normally, please cut off the power immediately and consult the dealer. The unit is
class-A product, which may cause radio interference in living environment. In this case, please take
feasible measures, and use power plug as the disconnection device.
CAUTION
Assembly and Connection

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Interfaces
1. DC 12V 2. RJ45 3. USB 4. USB 5. HDMI IN 6. TF card 7. 3.5MM EARPHONE;
8. POWER SWITCH 9. POWER PLUG SOCKET
Note: Please pull out the power plug before installing or disassembling the unit!
1
3
2
6
7
5
4
9
8

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Installing batteries for the Mouse:
1. Open the mouse battery compartment cover and take out the Receiver (fig.1) from the mouse, then insert
it to USB port of the digital art frame.
2. Insert one AA batteries (1.5V). Ensure that the battery polarity matches the “+”/“-” marks in the battery
compartment of the mouse.
Precautions for using the mouse:
Keep the mouse away from violent vibration. In addition, do not set or place the mouse in direct sunlight, or
else the mouse may be deformed by heat.
The range of mouse will be shortened if the battery voltage is insufficient; in this case, please replace with
new batteries; if the mouse won’t be used for a long time or the batteries are run out, please take out the
batteries to avoid corrosion due to battery leakage, which will damage the mouse.
Do not use batteries of different types or mix new batteries with old ones. Always replace the batteries in
pairs.
Do not put the batteries in fire, or charge or disassemble them, or charge, short circuit, disassemble, heat or
burn used batteries. Please dispose of waste batteries in accordance with local environmental regulations.
Do not expose the batteries in overheated environments such as sunlight and fire.
Description of mouse:
Mouse
Receiver
MOUSE DETAILS
Size: 101*63*35MM
Weight: 70G APPROX
Power: battery (AA 1.5V)
Working distance: 10M
Connection: 2.4Ghz
60
sec
10
min
Wake
No action
Go into light sleep
No action
Go into deep sleep
Move the mouse/press
any key to wake up the
mouse

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Power on/Standby
Insert the power plug into the outlet. If the Digital Signage has the switch button “I”, turn it on; if you press the
switch button “O”, the Digital Signage enters standby state.
About Launch Desktop
Description of Desktop Icons
Icon
Function
Home page
Main applications
Back
Background applications
Sound -
Sound +
Screenshot
Description of Wallpaper Switch
We suggest using a mouse to change the wallpaper.
Connect a mouse with the digital panel through USB port, then follow the steps below:
1. click “Setting”
2. At the setting menu, click “Display”
3. At the Display setting menu, click “Gallery”, or “Wallpaper”
4. Then select an image you would like to set up as background.
5. Confirm the selection by clicking “Set wallpaper”.
Description of Basic Operation

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File Manager
1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1);
2. Click the “FileExplorer” icon in the “APPS” menu interface (Fig. 2) and enter “FileExplorer” menu (Fig. 3);
3. Click options in the “FileExplorer” menu to read the files from different devices.
Local Settings
1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1)
2. Click the “Settings” icon in the “APPS” menu interface (Fig. 1) and enter “Wi-Fi” menu (Fig. 2);
3. Click options in the “Wi-Fi” menu and set up different options. (Fig. 3)
Description of Settings Interface (shown on the right)
Fig.1
Fig.2
Fig.3
Fig.1
Fig.2
Fig.3