dji Mavic 2 Enterprise Installation guide

FAQ
Product
What are the main differences between the Mavic 2 Pro and Mavic 2 Zoom?
The only difference between both editions is their respective gimbal cameras. However, by
purchasing the Mavic 2 Gimbal Camera Replacement Service in ONLINE REPAIR REQUEST page, you
have the option to replace your gimbal camera with the other version by sending it to the DJI After-
Sales Team.
Compared to the Mavic Pro, how has the Mavic 2 been improved?
The Mavic 2 is an improvement in almost all aspects over the Mavic Pro including camera
performance, video transmission, fight time, flight speed, low-noise, omnidirectional obstacle
sensing, intelligent functions, and its unique Hyperlapse feature.
Is the Mavic 2 compatible with DJI Goggles series?
Yes. The Mavic 2 is compatible with DJI Goggles (firmware version 01.04.0500 or above) and DJI
Goggles RE (firmware version 01.00.0600 or above). Please first activate DJI Goggles or DJI Goggles
RE and update their firmware to the latest one on your computer using DJI Assistant 2. Power on DJI
Goggles or DJI Goggles RE, choose Linking in Settings, then choose Mavic 2. Press the link button on
the Mavic 2 and wait for a few seconds to connect DJI Goggles or DJI Goggles RE to the aircraft. DJI
Goggles only support the 2.4 GHz signal frequency, while DJI Goggles RE support 2.4/5.8GHz dual
signal frequency for more powerful performance.
* To download the version of DJI Assistant 2 that is compatible with DJI Goggles RE, please visit:
https://www.dji.com/dji-goggles-re/info#downloads.
* To download the version of DJI Assistant 2 that is compatible with DJI Goggles, please visit:
https://www.dji.com/dji-goggles/info#downloads.
Is the Mavic 2 waterproof？
No.
Camera
What are the main advantages of the cameras on both the Mavic 2 Pro and
Mavic 2 Zoom?
The Mavic 2 Pro comes equipped with the all-new Hasselblad L1D-20c camera. The brand new 1-
inch CMOS sensor has an active sensing area four times more effective than the original Mavic Pro.
The large sensor also means better performance in low-light environments with a more extensive ISO
range, and max ISO lifted from 3200 to 12800.
The Mavic 2 Zoom is all about dynamic perspectives and is powered by a 1/2.3 inch 12-megapixel
sensor with up to four-times zoom, including a two-times optical zoom (24mm–48mm) for more
creative aerial photography options.
Why is the L1D-20c on the Mavic 2 Pro designed by Hasselblad?
DJI and Hasselblad have spent the last two years in collaboration making the L1D-20c camera, co-
developing attributes such as lens definition, image processing engine, and image effect
optimization, to make a Hasselblad quality camera small enough to fit on the new Mavic 2 Pro. The
L1D-20c also possesses Hasselblad’s unique Hasselblad Natural Colour Solution (HNCS) technology,
helping users to capture gorgeous 20-megapixel aerial shots in stunning color detail.
What advantages does the Mavic 2 Pro have when recording video?

The Mavic 2 Pro is capable of recording 3840× 2160 10-bit 4K Dlog-M and 4K HDR 10-bit videos at
100 Mbps.
What is the focal length of the Mavic 2 Zoom?
The Mavic 2 Zoom's 24–48 mm optical zoom camera supports shooting at 4× lossless zoom 1080p
video.
Can I use the remote controller to move the Mavic 2's gimbal 75° from left to
right?
No. However, you can do this in Head Tracking mode with the DJI Goggles series.
Why does the Mavic 2 not have Portrait mode like the Mavic Pro?
The Mavic 2's gimbal structure is optimized for increased stability, meaning that the camera is unable
to rotate the gimbal along the roll axis. However, you can choose Vertical mode in Panorama to
achieve a stitched vertical photo.
Why does Dlog-M only feature on the Mavic 2 Pro and not the Mavic 2 Zoom?
Dlog-M is only available on the Mavic 2 Pro because the pro version was designed with the needs of
professional photographers in mind, meeting demands for greater color correction capabilities.
On the other hand, the Mavic 2 Zoom has D-Cinelike to realize quick and easy color correction.
Along with Dlog-M, D-Cinelike reserves more highlight and color information than any normal color
correction mode, leaving more room for post-processing.
Can Mavic 2 take photos while recording video?
No.
What is the difference between Full FOV mode and HQ mode under Mavic 2
Pro's 4K resolution?
Full FOV down samples from the 5.5K sensor to 4K resolution while HQ crops in the center for finer
image quality but less FOV. Full FOV view is 75° and HQ view is 55°. You can select between them
according to your actual shooting demands..
Features
Can I adjust the focal length for Dolly Zoom on the Mavic 2 Zoom?
No.
How can I save the original photos generated when shooting Hyperlapse
videos?
Go to Camera Settings and tap the ‘Save Original’ button. You can select to save the original photos
of the Hyperlapse video in either JPEG or RAW format. In ‘Storage Location’ you can choose to keep
them on the Micro SD card or the internal storage.
Propulsion
What is the maximum flight distance of the Mavic 2?
18 km in extreme testing environments measured in 50.4 kph windless conditions down to 0%
battery. However, be sure to keep enough battery during flights for a safe return.
What is the maximum wind resistance level of the Mavic 2?
The Mavic 2 can resist up to level 5 winds on the Beaufort scale.

Can the Mavic 2's low-noise propellers be used on the Mavic Pro Platinum?
No, the sizes are different, and therefore cannot be used on the Mavic Pro Platinum.
Why are the maximum flight and hovering times different on the Mavic 2?
The Mavic 2's rotor system is optimized primarily for forward flight. Thanks to its more aerodynamic
airframe, the Mavic 2 consumes less power at certain forward flight speeds than when hovering.
Therefore, the maximum hovering time is 29 minutes in environments with no wind while the
maximum flight time can be up to 31 minutes flying at a constant speed in conditions with no wind.
Omnidirectional Obstacle Sensing
What is Omnidirectional Obstacle Sensing?
Omnidirectional Obstacle Sensing includes left/right, up/down, and forward/backward obstacle
sensing. Sensing for left/right directions is only available in ActiveTrack or Tripod Mode.
Note: Omnidirectional Obstacle Sensing does not fully cover the circumference of a 360-degree arc.
And the left and right obstacle sensing system only works in specific modes and environments. DJI
warranty does not cover any loss caused by crashing when flying left or right, even when ActiveTrack
or Tripod mode is activated. Please be aware of your surroundings and App notifications when
operating the Mavic 2 to ensure safety.
Can I manually turn on/off the Bottom Auxiliary Light located at the bottom of
the aircraft?
Yes. The Mavic 2's default setting has auto LED enabled, which turns the Bottom Auxiliary Light
on/off depending on the brightness of your environment. You can disable this feature in the app,
and you can also manually turn on/off the Bottom Auxiliary Light in the app.
Video Transmission
How has the FHD video transmission of OcuSync 2.0 improved over the first
OcuSync?
OcuSync 2.0 supports both 2.4 GHz and 5.8 GHz frequency bands, featuring stronger interference
resistance and auto-switching capabilities to deliver 8 km 1080p video transmission feeds
(unobstructed, free of interference, and when FCC compliant).
What is the latency of OcuSync 2.0?
120–130 ms, which is 40–50 ms shorter than the first generation.
Does the Mavic 2 support Wi-Fi control?
No. You can only control it using a remote controller.
Battery
Can I use the Battery Charging Hub to charge four batteries simultaneously?
No. The Battery Charging Hub charges batteries in sequence according to their power levels from
high to low, avoiding the hassle of interchanging them while charging. Charging in sequence gives
you a fully charged battery in the quickest possible way.
How long does it take to fully charge a battery?
Approximately 1.5 hours.
How do I store the batteries when not in use?

It is recommended to fully charge the batteries at least once every three months.
Updating Firmware
Can I use other apps while updating the DJI GO 4 app?
No. If you do, the update will fail. You will then need to download the firmware and update it again.
Can I disconnect from the internet once the firmware has been downloaded?
Yes.
What should I do if aircraft and battery firmware versions are inconsistent?
Connect the Mavic 2 to the DJI GO 4 app. The app will then check firmware compatibility
automatically. You may upgrade according to the instructions.
Does the Mavic 2's remote controller support hot swapping while connected
to DJI Assistant 2?
No. You need to connect the remote controller with a USB cable and then power on to connect to
DJI Assistant 2.
What factors could lead to an update failure?
1. Low-battery level.
Before installing an update, make sure the battery level is above 50%.
2. Powering off the Mavic 2 or the remote controller during an update.
If this happens, restart the Mavic 2 and the remote controller, and begin the update again.
3. Internet was disconnected during the firmware download.
If the update failure persists, or the remote controller does not link with the aircraft, there may be
firmware inconsistencies between devices. In this case, use DJI Assistant 2 on your computer to
update the aircraft and the remote controller to the latest versions separately.
Smart Cotroller
What is an 'ultra-bright' display? What are the differences between this and a
normal display?
The DJI Smart Controller provides brightness up to 1000 cd/m2, showing clear details even under
direct sunlight and making it an optimal tool for outdoor use. For reference, an average smartphone
display offers a brightness of 500-705 cd/m2, and the indoor brightness on a sunny day is
approximately 100 to 500 cd/m2.
What ports does the DJI Smart Controller have?
An HDMI port (that supports 4K video output), microSD card slot, a USB type-C port, and a USB-A
port. Through these ports, you can output video, insert a microSD card, charge the controller, and
more.
Does the DJI Smart Controller have a speaker and microphone?
Yes.
Can the DJI Smart Controller's brightness be adjusted manually or
automatically?
The brightness can be adjusted both ways. When Auto mode is enabled, the DJI Smart Controller will
automatically adjust its brightness using a built-in light sensor, making it optimal for the human eye
according to the surrounding environment.

Can the DJI Smart Controller be connected with Wi-Fi or Bluetooth?
The DJI Smart Controller can be connected to Wi-Fi networks/hotspots and Bluetooth.
Does the DJI Smart Controller have customizable buttons?
No. You cannot customize the DJI Smart Controller buttons. However, we have designed a series of
shortcut button combinations based on user habits for more efficient control and better user
experiences. Please refer to the user manual for more details.
How can I update the DJI Smart Controller and the apps installed on it?
The DJI Smart Controller's system can be updated either by connecting to the internet or a computer
with DJI Assistant 2 downloaded from the official website. Apps can be updated along with the
system or by connecting to the internet.
What should I do if the signal strength is too weak for video transmission?
Check your surroundings for potential interference factors and then adjust the orientation of your
antennas to enhance signal strength.
How can I transfer files with the DJI Smart Controller?
You can use a microSD card or the built-in Go Share function to transfer files. You can also transfer
files by connecting the DJI Smart Controller to a computer (non-Mac) and selecting "Transfer Files"
from the Smart Controller menu.
What is the SRE function?
By enabling the SRE function, image display will be automatically enhanced and optimized so that
content is still clearly visible even under direct sunlight.
What is the difference between the DJI Smart Controller's built-in DJI GO 4 app
and the normal DJI GO 4 app?
The built-in DJI GO 4 app has been optimized for use with the DJI Smart Controller. Both the built-in
DJI GO 4 app and the standard DJI GO 4 app will be simultaneously updated.
Can I install third-party apps on the DJI Smart Controller?
Yes. You can download third-party apps through the built-in browser or install APK files from a
microSD card. (DJI will not be liable for any permission or safety issues resulting from use of third-
party apps. If an installed third-party app prevents you from enjoying optimal use of your controller,
we suggest you remove the app or restore the controller to the original factory settings.)
Does the DJI Smart Controller support quick charging?
Yes, it supports QC2.0 quick charging via the type-C port at the bottom of the controller.
What are the functions of the microSD card and its slot?
You can expand the controller's storage with an extra microSD card and transfer the downloaded
files from the controller to the microSD card. You can also view photos and videos saved in an
aircraft's microSD card on the DJI Smart Controller.