DogWatch SmartFence User manual

Owner’s Guide

It’s all about your dog.™ You’ve purchased the most technologically
advanced hidden fence available, thanks to our patented SafeLink®
FMdigital technology, AutoMemory™, FastReact™ and other
PetFriendly™ features.
If you have any questions, please contact your local authorized
DogWatch Dealer.
http://www.dogwatch.com/dealer-search/
Thank you for purchasing a
DogWatch®SmartFence!
Surrounding Pets With Freedom Since 1990.™
The DogWatch Hidden Fence is the only
underground pet-containment system recognized
as a Premium Selecon “Best Buy”
by Consumers Digest.

TABLE OF CONTENTS
1DogWatch System Overview
System Components ....................................................................
System Basics ..............................................................................
2Setup
How the SmartFence is Installed ..................................................
How to setup your SmartFence Portal .........................................
How to setup your SmartFence WebApp .....................................
3System Features & Settings
PT-5 SmartFence Transmitter Features & Settings .......................
SmartCollar Features ....................................................................
Collar Settings ..........................................................................
Collar Features .........................................................................
Replacing the Battery ................................................................
Setting the Training Levels .........................................................
Receiver Status Light Indicator ...................................................
SmartFence Portal Features .........................................................
SmartFence WebApp Profile Features & Settings ........................
Important Safeguards & Reminders / Troubleshooting
4PetFriendly™ Containment Training
Your Dog’s Response To Stimulation ..........................................
Dog Personalities & Traits ...........................................................
Creating the Right Environment ..................................................
Safety and Avoidance Zones ......................................................
Adjusting the SmartCollar ...........................................................
Containment Training Reminders ................................................
Phase 1: Audible Training ...........................................................
Phase 2: Introduction to Correction ............................................
Phase 3: Introduction to Distractions .........................................
Phase 4: Introduction to Increased Distractions .........................
Phase 5: Letting Your Dog Off The Leash ...................................
Phase 6: Taking your Dog Outside The Boundary ......................
Training Tips ................................................................................
5Warranties & Warranty Registration
FAQs

4
SYSTEM COMPONENTS
1
Hidden Fence Boundary
T-10 SmartFence Transmitter
The Smart Fence Transmitter sends a coded FM radio
signal through the boundary wire. If your boundary wire is
broken, damaged or if there is a loss of power the SmartFence
Transmitter can notify you via text and/or email.
Boundary Wire
The boundary wire carries the coded digital FM radio signal
around the perimeter of your property.
Surge Protector
The surge protector protects the PT-5 Transmitter from damage
due to lightning or power surges. Your Dealer will connect this to
an existing grounding source or will install
a grounding rod.
PowerPak™(optional)
The optional PowerPak battery back-up keeps the PT-5
Transmitter operating in the event of a power failure.
NOTE: When the transmitter is being powered by the PowerPak,
the power light will remain off.
Power Supply
The SmartFence Transmitter is charged using
a 18 volt power supply.
Portal
SmartFence Portal
The SmartFence Portal allows system information and
notifications to be sent via an ethernet connection through your
existing internet network to your phone and/or computer via
text and email. Indicator lights are a quick way to be sure your
system is properly set up (see pg.19)
Ethernet Cord
The Portal connects to your router via an ethernet cord.
Power Supply
The SmartFence Portal is charged using a 5 volt power supply.

5
1
SYSTEM COMPONENTS
SmartCollar
Battery
The SmartCollar uses a 3.6 volt battery with up to 1 year battery
life.
Adjustable Collar Strap
The SmartCollar comes with a nylon adjustable strap
Contact Posts
The SmartCollar uses two contact posts designed for proper
and safe use. Available in small, medium or large depending on
your pet’s size and length of coat.
Lock Washers
The metal lock washers hold the contact posts in place on the
SmartCollar.
Collar Bone
The Collar Bone helps keep the contact posts in proper position
on the collar strap.
Training Leash
The SmartFence comes with a 6 foot training leash to help you
properly introduce and train your dog to his new boundary.
Muti-Tool
The Multi-Tool has the following components: Magnet (to be
used when changing training levels - See pg.16), Test-Light
(used when testing the collar stimulation - See pg.14), and a
Contact Post Wrench (For use when changing contact posts
- See pg.15).
SmartCollar™
The lightweight collar unit, worn by your dog, identifies the
coded FM radio signal from the boundary wire. It will notify
your dog with an audible signal when he/she is approaching
the boundary wire. If your dog continues towards the wire,
after hearing the audible warning, the SmartCollar will create a
stimulation. The SmartCollar can also track your dog’s activity
level and can notify you via text and/or email if your battery is
getting low!

6
SYSTEM BASICS
Your new Smart Fence™Transmitter sends signal through a hidden boundary
around your yard. Your pet wears a SmartCollar™and is trained to recognize the
audible warning when he/she approaches the hidden boundary.
Your DogWatch SmartFence Portal collects system information (See Page 7) from the
SmartCollar and Transmitter. The Portal connects directly into any ethernet port in your
home router or modem, allowing it to send system information and notifications to your
mobile device or your computer.
You can now monitor your system, track your pet’s activity, and store contacts
remotely!
Here are three ways you can stay connected with your pet:
• On your computer: Visit www.smartfence.dogwatch.com to log into your
SmartFence profile, see your pet’s activity levels, and monitor your system
status.
• On your mobile phone: Use the SmartFence WebApp Icon on your
smartphone to view your dog’s activity and system status when you’re on the
go. (See the QuickStart Guide for WebApp download instructions)
• Through texts and emails: Receive DogWatch alerts and updates by text
message and email!
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7
SYSTEM BASICS
SmartFence Information
Your Dog’s Profile Set up your pet’s profile with a photo! Your profile
displays your pet’s Breed, Size and Date of Birth.
Manage your Contacts Add your contact information to receive important system
information via text messages and/or email. Add
multiple contacts for family members and dog walkers.
Activity Tracking See if your dog is Active, Moderately Active, Lightly
Active, or Resting under your App “Activity” tab!
Monitor daily, weekly, and monthly activity levels.
System Settings Monitor your system settings; Training Level, Training
Mode, Rate, Frequency, and Range on your App profile
under the “settings” tab on your bottom navigation
(Also displayed on your SmartFence Transmitter or SmartCollar)
SmartFence Notification Options
Battery Status Your SmartFence will notify you when it’s time to
replace your SmartCollar battery!
Boundary Connectivity If the Boundary Loop has been broken or disconnected
your Smart Fence will let you know! An alarm will
sound from your transmitter and a text alert can be sent
to your phone.
No Collar Connection If your Portal loses its connection with your SmartCollar
for a period of time it can alert you! This could be
triggered by a number of events: dead battery,
dog chewing on the receiver, or the collar is out of range.
No Transmitter Connection If your Portal loses its connection with your SmartFence
Transmitter it can alert you. This could be triggered by a
number of events: a loss of power, failed component,
or the Transmitter is out of range.
*Boundary Challenges Boundary Challenges are logged but not reported. If you
would like to retrieve boundary challenge information
contact your local dealer.
SmartCollar SmartFence Transmitter SmartFence Portal
1
1
2
2
3
3
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8
HOW THE HIDDEN FENCE IS INSTALLED
The boundary wire creates the perimeter for the DogWatch Hidden Fence System,
and can enclose any area up to 200 acres. The wire is buried 3-4” beneath the
surface of the yard or can lie on top of the ground (e.g. in wooded or rocky areas).
Each boundary wire is customized for your home, and can be configured to keep
your pet out of the pool, out of your garden, or away from other designated areas.
Signal Field
Boundary Wire
Garden Loop
Twisted Wire Transmitter
& Surge
Protector
Boundary Wire: The boundary wire, buried below or above ground, carries the
coded FM radio signal around the perimeter of your property. In order for the
system to work properly, the boundary wire must form a continuous loop.
Signal Field: The radio signal is transmitted from the boundary wire in all directions.
It can be used to keep dogs in or out of an area. The signal is adjusted by the Range
Control on the Transmitter to create a signal field on each side of the wire. Your
Dealer has installed the wire to the recommended width of 8-10 feet and has carefully
configured the corners to avoid sharp angles.
T-10 SmartFence Transmitter: The T-10 SmartFence Transmitter sends a coded
FM radio signal through the boundary wire. All boundary settings can be manual-
ly adjusted on the SmartFence Transmitter.
NOTE: Any break in the wire will cancel the signal field. If the boundary wire is broken or
unplugged, the green Range & Boundary Loop Monitor Display (LMD) light will go out and
an audible warning will sound. Most breaks are caused by lawn/garden equipment. If you
cannot visibly locate the break, contact your Authorized Dealer for service.
NOTE: A twisted wire will result in no signal field at the wire and will not warn or correct your
dog when approaching or crossing the boundary at these locations.
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9
HOW THE HIDDEN FENCE IS INSTALLED
Your SmartFence Transmitter is mounted on a wall near a power outlet. The
Transmitter is connected to your boundary wire through a surge protector which
prevents lightning power surges from damaging your system (as shown below).
DogWatch Smart System Components
• T-10 SmartFence Transmitter
• SmartCollar
• Adjustable Collar Strap
• Contact Posts (2)
• Lock Washers (2)
• Collar Bone
• Multi-Tool
• Battery
• Surge Protector
• Training Leash
• Power Supply (for Transmitter)
• PowerPak™ (optional)
• Magnet
• Test Light
• Contact Post Wrench
• Battery Cap Tool
Boundary Wire
Ground
Wire
Power
Supply
PowerPak
(Optional)
Transmitter
Zip Cord
Inside Wall Outside Wall
Surge
Protector
Ground Wire
Ground
Rod
Twisted
Wire
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10
SMARTFENCE PORTAL SETUP
The SmartFence Portal collects all status information from your SmartCollar and
SmartFence Transmitter and sends it to you! Your Portal will also indicate that your
system is working properly via three indicator lights: Boundary Loop, Internet, and
Collar. (You must complete App profile setup for all indicator lights to turn green.)
Follow these steps to setup your SmartFence Portal:
1. First, connect the Portal to Power.
Plug the power cord into the nearest outlet located by your router
and connect to the rear port on your Portal.
2. Second, connect the Portal to the Web.
Plug your ethernet cord into one of the rear ethernet ports on your
router and connect the other end of your ethernet cable to the rear
port to the Portal.
NOTE: Once the Portal is plugged into power and connected to an ethernet port on your router the
Center Internet Indicator light will turn green. Once it connects to your SmartCollar and Transmitter
the Boundary Loop and Collar Indicator will also turn Green
Collar
Indicator Light
Internet
Indicator Light
Boundary Loop
Indicator Light
Boundary
Status
Internet
Connection
Status
Collar
Status
Power
Supply Port
Ethernet
Port
Antenna
Rear View
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11
SMARTFENCE WEBAPP PROFILE SETUP
STEP 1 - Activate Your Profile
1. Go to smartfence.dogwatch.com
(On Smartphone, Tablet, or computer)
2. Click on the link: New Account
Follow prompts for a New System Setup
Account Information
Enter your email address and create a password that you
will use to login into the SmartFence WebApp.
System Information
Default system name is “Home”. Your serial numbers are
printed on your Transmitter, Portal and SmartCollar.
User Information - Enter appropriate information in each field.
Dog Profile Information - Follow prompts.
Congratulations you have activated your SmartFence!!
STEP 2 - Save Your Profile to Your Phone Homescreen
To save your SmartFence WebApp to your mobile device homescreen
simply follow Step 2.
For iPhone and iPad
1. Open Safari and visit smartfence.dogwatch.com
2. Tap the Bookmark icon and select Add to Homescreen
3. Confirm by clicking “Add”.
For Android
1. Open Chrome and visit smartfence.dogwatch.com
2. Tap the Menu Button and select “Add to Homescreen”
3. Confirm by clicking “Add”.
This DogWatch SmartFence Icon should now appear on your
iPhone or iPad Homescreen and is your link to your SmartFence
profile.
This DogWatch SmartFence Icon should now appear on
your Android Homescreen and is your link to your SmartFence
profile.
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* Never adjust the transmitter while your dog is wearing the receiver collar.
1. Power On/Off: This switch gives you easy access to turn the transmitter ‘ON’ or ‘OFF’. The
green Power light on the front panel lets you know that it is operating properly.
2. Power Supply: The transmitter is powered by the power supply/adapter provided with the
transmitter. The power supply is plugged into a properly grounded 110 volt outlet and the
adapter is plugged into the “PWR” jack on the bottom of transmitter.
3. PowerPak™: The optional PowerPak battery back-up keeps the Transmitter operating in the
event of a power failure. When the transmitter is being powered by the battery back-up, the red
power light will remain off. The PowerPak plugs into the Transmitter at “P-PAK”.
NOTE: After the SmartFence is installed and set up complete, the WebApp will alert
you if and when the PowerPak battery back-up has been activated.
4. Ground Wire: The green ground wire connects to the Transmitter at the location labeled “GND.”
The round connector on the green ground wire is attached under the screw on the outlet
faceplate. It will, however, only be effective if your outlet is properly grounded. If you have any
questions about having a properly grounded outlet, consult your local electrician.
5. Boundary Loop Plug: Your system includes a zip cord with a plug on one end. This plug
fits into the hole marked “Loop” on the bottom of the transmitter. This is the beginning of the
boundary wire that is buried in your yard.
NOTE: After the boundary wire has been properly installed and plugged into the
Transmitter, the Range and Boundary Loop Monitor light will turn on.
SMARTFENCE TRANSMITTER FEATURES & SETTINGS
The Transmitter’s coded digital FM radio signal can be adjusted, allowing you to
control the settings of the Hidden Fence around your property.
Power
On/Off
Range
Control
Range & Boundary
Loop Monitor
Display
Power Supply PowerPak™Ground Wire Boundary Loop Plug
Rate
Adjustment
Training
Mode Switch
17
6
2 3 4 5
9
8
Bottom View
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13
SMARTFENCE TRANSMITTER FEATURES & SETTINGS
6. Range and Boundary Loop Monitor Display: The Range and Boundary Loop
Monitor Display (LMD) provides a visual indication of the status of your boundary wire
and signal range. On traditional boundary wire configurations, each number on the
scale represents the signal range in feet. Range is the distance the signal is being
broadcast from each side of the wire. A significant change (drop) in signal range could
indicate a partial wire break or other boundary wire problem. If the boundary loop wire
is broken or the signal is interrupted, the light will go out and an audible warning from
the Transmitter will sound. You should check around your property for a visible wire
break. Contact your dealer for troubleshooting tips or to schedule an service call.
NOTE: For non-traditional wire configurations where the boundary wires may be
close to one another, the LMD may not measure the boundary signal accurately in
feet, but is a visual setting reference point. Your DogWatch Dealer will explain the
LMD setting and your actual signal range.
7. Range Control: The radio signal is transmitted from the boundary wire in all directions.
The signal range (the distance the signal broadcasts from the wire) is adjusted by the
Range Control on the transmitter. The recommended signal range (on each side of
the wire) is 6-10 feet. Your DogWatch Dealer will adjust the range according to the
personality and traits of your dog. Consult your DogWatch Dealer before making any
adjustments yourself.
Signal Field: The signal field (the area in which the dog’s receiver collar detects the
signal) has two areas. The outer-most part of the signal field (~13% of the signal field)
triggers an audible warning. If your pet continues further into the signal field, he will
receive a correction. To prevent your dog from entering the signal field and remaining
in the audible area (causing depletion of the battery), the receiver transitions from an
audible warning to a short warning correction after a period of 15 seconds. This will
not activate if the receiver is set to the “Audible Only” Training Level (Level “0” - see
Setting the SmartCollar Levels on pg. 16)
8. Training Mode: The Training Mode switch allows you to choose between two pet-
friendly training options: Basic (Mode A) and QuickAlert™ (Mode B). In the Basic
setting, your pet receives the normal audible warning followed by a correction if he
continues into the signal field. When set to QuickAlert (used primarily for harder to train
dogs), your pet receives a very quick “alert” correction followed by the normal audible
warning and correction.
NOTE: If you have multiple dogs on the system, the Training Mode setting affects all
receivers. They are ALL set to the same mode, Basic or QuickAlert™.
9. Rate: The Rate can be adjusted to three levels (1 = slow, 2 = medium, 3 = fast).
When your dog gets a correction, he receives it in a series of pulses. Increasing the
Rate delivers a greater number of pulses per second. The adjustable Rate feature
operates only when the Receiver Training Level is set to Level 1, 2, or 3.
(See the SmartCollar Levels and Transmitter Settings chart on pg. 18)
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1. 3.5 Volt Battery: The SmartFence has a battery life of 2 years. (See pg. 16 for
more battery information)
2. Battery Cap: Our waterproof battery cap protects your battery from the elements.
Remove using the Battery Cap tool (#6)
3. Status Light: The light continuously monitors your receiver and provides
information including training levels and battery status. (See pg. 17 for details)
4. Training Level Adjustment Location: Your receiver provides eight ‘training
levels’ that allow you to customize the receiver setting to your dog’s individual
needs: Audible Only, Level 1 (extra low), Level 2 (low), Level 3 (low medium), Level 4
(medium), Level 5 (medium high), Level 6 (high), and Level 7 (extra high). When the
receiver is first shipped from the manufacturer, it will automatically be set to Training
Level 2 (low). (See ‘Setting the Receiver Levels’ on pg. 16)
5. Magnet: The Magnet on your multi-tool is used to adjust the Training Level (See
‘Setting the Receiver Levels’ on pg. 16)
6. Battery Cap Tool: This tool is used to open your battery cap (See pg. 16 for more
information on how to use the tool)
7. Contact Post Wrench: Use to securely fasten Contact Posts.
8. Test Light: The test light allows you to test the receiver.
Hold the test light over the contact posts and carry the
receiver into the signal field a few feet from the ground.
When the receiver picks up the signal from the boundary
wire, the audible or vibration warning will activate and the
test light will come on.
See page 16 for how to change your battery and reset your receiver.
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1
3 4 5
6
7
9
8
10
The SmartCollar is a lightweight radio receiver worn by the dog identifies the
coded FM radio signal from the boundary wire. It creates an audible warning
followed by stimulation if he comes too close to the boundary wire. It operates on a
rechargeable battery and is waterproof when the battery charge port is closed.
SMARTCOLLAR™FEATURES
Contact
Posts
Lock Washers
Contact Post Wrench
Test Light
Battery Cap Tool
Magnet
Training Level Adjustment Location
Status
Light
(on top side)
3.5 Volt
Battery
Battery Cap
Collar
Bone
Test Light
GentileFit Contact
Posts (optional)
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15
9. Collar Bone: The Collar Bone, metal lock washers and contact posts fasten the
receiver to the nylon collar. (A Collar Bone is not used with the GentleFit™ posts)
10. Lock Washers: See #9 above.
11. Contact Posts: The receiver comes with a set of stainless steel contact posts
(stainless steel or composite with stainless steel tips.) Conductive plastic ‘GentleFit’™
contact posts may be purchased separately if preferred or if recommended by your
Dealer.
NOTE: Your DogWatch Dealer will determine the correct set based on your dog’s coat,
neck shape, and skin sensitivity. The posts must make contact with the skin in order
for the dog to feel the correction. In certain cases, your dealer may recommend
clipping some of the hair around the contact posts so that they can touch the skin
more easily. Use care if you find it necessary to tighten the contact posts with the
collar wrench, as over-tightening could cause damage to the receiver.
FUNCTIONALITY FEATURES
Antenna:
The receiver’s omni-directional antenna design assures optimal reception
from the signal field.
SafeLink®Digital FM Design:
Our patented FM design allows the SmartCollar to recognize and activate only to our
unique radio signal. This protects your pet from unintentional correction caused by stray
radio signals which may be emitted by other electronic devices.
AutoMemory™:
Our patented AutoMemory™ feature automatically adjusts the correction level of the
receiver when your pet challenges the boundary. When the receiver is set to one of the
AutoMemory levels, and the dog enters the signal field, the dog will receive the correction
of the initial setting. If your dog leaves the signal field, the receiver will automatically advance
the correction level setting by one, and only one level. If the dog does not re-enter the
signal field within the next 24-hour period, the receiver defaults to the original setting. The
AutoMemory feature operates when your Receiver Training Level is set to 4, 5, or 6.
FastReact™ Time:
Whether your dog, strolls, runs or sprints into the Avoidance Zone, the receiver will react—
and correct—within 1/8 of a second (.125 sec).
Automatic Shutdown:
The DogWatch SmartFence is designed to protect your dog from an over-correction in
the unlikely event that your dog gets caught in the signal field. If your dog does not exit the
signal field, the receiver will automatically stop correcting after 15 seconds—protecting
your dog from over-correction. The receiver will automatically reset once the dog leaves the
signal field.
SMARTCOLLAR™FEATURES & SETTINGS 3

16
Your DogWatch Dealer will start the training on the
appropriate level according to your dog’s personality
and traits. If you need to change the training level on
the receiver, hold the magnet on your ‘multi-tool’ to
the training level adjustment location on the side of
the receiver (see right). Hold the magnet steady and
you will hear a series of beeps that indicate the current
training level. The “Audible Only” level is one long beep,
Level 1 is one short beep, Level 2 is two short beeps,
Level 3 is three short beeps, etc. The training level will continue to advance
while the magnet is held in position. When you reach the desired setting, pull the
magnet away from the receiver. The receiver is now set.
Note: Any time the magnet activates the receiver, the number of beeps will indicate
the current training level. As long as the magnet is held in place, it will advance the
receiver to the next training level and continue to cycle through the settings in the
order shown in the chart on pg. 18.
You can customize the SmartCollar Receiver to one of 20 training settings,
as outlined in the chart below.
SMARTCOLLAR™FEATURES & BATTERIES
Resetting the Low Battery Light
1. Remove the old battery.
2. Before inserting a new battery, let the SmartCollar sit for five minutes with no
battery. If you forget to wait prior to inserting a new battery, the “low battery” light
will continue to blink red until it automatically resets itself after 24 hours.
3. After five minutes, insert the new battery.
Battery Insertion Instructions
The SmartCollar is powered by
a 3 volt (1/3 N) lithium battery
with a battery life of up to 2 years.
The Positive end of the battery
must be insterted down.
Battery Plans
Ask your DogWatch Dealer about a battery plan. If your DogWatch Dealer does
not offer a battery plan, you can join the DogWatch Battery Program, where a new
battery is mailed to you every 6 or 24 months, depending on the type of receiver
you own. Call DogWatch at 800-793-3436 or join through the website at
www.dogwatch.com/customer-resources/outdoor/battery-plan-sign-up/
IMPORTANT: The use of any battery other than a battery authorized by DogWatch Inc.
can cause erratic operation of the SmartCollar and could cause permanent damage.
The use of any unauthorized battery will void the warranty on the SmartCollar.
BATTERIES
SETTING THE RECEIVER LEVELS
Use the magnet to set the
training level on the Receiver.
Insert battery POSITIVE end down.
***Important***
Never change the Receiver settings when your dog is wearing the SmartCollar.
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SMARTCOLLAR™STATUS LIGHT
STATUS LIGHT
The status light on your SmartCollar continuously monitors your receiver and
provides these features.
• Start-Up When you first insert the battery,
the status light will flash red and green.
This indicates that the receiver has started
properly. Once started, the status light will
continue to flash green once every 40 seconds
indicating normal operation. In the event that
the light does not flash, check the battery to be
sure that it has been inserted properly.
• Training Level Indicator When programming the training level of your receiver
(see page 14), the status light will flash green in conjunction with audible
beeps. The number of flashes/beeps will equal the training level you have
chosen.
• Signal Field Indicator When testing the receiver in the signal field, the status
light will flash green when the SmartCollar is in the audible zone and will flash
red and green when the SmartCollar is in the correction zone.
• Correction Alert (TattleTale™) You will be able to tell if your pet has tested
the boundary by looking at the status light. The status light will double flash
green every 40 seconds during the 24-hour period after the dog has entered
the boundary area.
• Battery Indicator This feature monitors the voltage level of the battery. Once
the SmartCollar detects that the battery has reached a low voltage level, the
status light will change from blinking green every 40 seconds to blinking red
every 10 seconds. This indicates that your battery is close to the end of its
useful life and you should change the battery within the next 3-4 days.
Status Light
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For example: If the receiver is on Level 1 and the transmitter is on Rate 1, your dog
will receive the lowest level of correction and the least number of pulses per second.
Please, remember that if your Receiver Level is set to 1, 2, or 3 and you switch
the Training Mode to QuickAlert (Mode B), your training setting may change. For
example, if the receiver is set to Level 3 and the transmitter is set to Rate 1, your dog
will receive a slow correction. If you switch your Training Mode to QuickAlert, your
dog will now receive a fast correction.
PROGRAMMING TIPS
Recommended Settings: The majority of dogs respond well to Transmitter Rate
Setting 2 or 3 and a Receiver Training Level 3, 4 or 5. Sensitive or small dogs that
train easily respond best to lower rate settings and lower training levels. If your dog is
not responding to training, your DogWatch Dealer will adjust your system to a higher
training level.
If Your Dog Is Hard To Train: Training Levels 5, 6 and 7 are specifically designed to
meet the needs of hard to train or stubborn dogs. These settings will provide the extra
correction that some dogs need as part of their training.
Multiple Dogs: Our receivers allow you to select individual settings for each dog.
This means that one SmartCollar can be set to Audible Only* during training while
another dog is still protected with the correction feature enabled. It is recommended
that the Audible Only* setting be used only during supervised training sessions.
* Vibration Receivers replace the audible tone with a vibration feature. The vibration
feature works well for hard-of-hearing dogs and other dogs who may be sensitive to
the audible tone.
Audible Only*
(extra low) 1
(low) 2
(low medium) 3
(medium) 4
(medium high) 5
(high) 6
(extra high) 7
RECEIVER
TRAINING
LEVELS
TRANSMITTER MODE AND RATE SETTINGS
Mode A
Rate 1
Slow Medium Fast Slow
Slow Medium Fast Medium
Transmitter Rate Fixed at Medium
Slow Medium Fast Fast
FastFast
X-FastX-Fast
XX-Fast
AutoMemory™
self activates
and advances
to the next level.
XX-Fast
Audible* and XXX Fast Correction are Simultaneous
Mode A
Rate 2
Mode A
Rate 3
Mode B
QuickAlert™
}
SMARTCOLLAR LEVELS & TRANSMITTER SETTINGS
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Your Connection
to the Collar
Light
Indicator
Green
Red
Collar Is Working Properly
Collar Battery Is Low
(or)
We Have Not Heard From
Your Collar (Check Battery)
Connected to the Web
Not connected to the Web
(Check your Router)
Your Boundary Loop is
Working Properly
You May have a Wire Break
(Check your Transmitter
Power and Boundary Loop)
Your Connection
to the Internet
Your Connection
to the Boundary Loop
SMARTFENCE PORTAL FEATURES
Boundary
Status
Internet
Connection
Status
Collar
Status
Power
Supply Port
Ethernet
Port
Antenna
Rear View
1. Ethernet Port: The SmartFence connects to your existing home network and
transmits information to the WebApp. Connect your ethernet cable to your Portal
here.
2. Power Supply Port: Connect your power supply here.
3. Antenna: The antenna assists the Portal in communicating with your
SmartFence system. Keep your antenna raised when Portal is in use.
4. Collar Status: The collar status light indicates if there are any notifications
from your SmartCollar. Green = No Notifications, Red = Low Collar battery.
5. Internet Connection Status: The internet connection status light indicates if
your system is properly connected to internet. Green = Connected, Red = Not
Connected. If your Portal is not connected you must check your router.
6. Boundary Status Indicator: The boundary status light indicates if there are
any notifications from your Transmitter. Green = No notifications, Red = Wire
Break (or) Lost Communication which could mean you have lost power.
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5
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20
WEBAPP PROFILE FEATURES & SETTINGS
DogWatch SmartFence’s Home, Activity, Profile and Settings are areas that you’ll use
often on your SmartFence profile site.
Home: Get a quick view of your DogWatch system status and you pet’s
activity levels.
Activity: See how active your dog is daily, weekly and monthly.
Profile: Manage your pet’s information including a Photo, Breed, Size, and
Date of Birth.
Settings: Manage DogWatch settings & notifications for yourself and your
contacts. Choose which notifications you and your contacts
receive and how they’re delivered (email/text). You can also see
current and past notifications.
Home
Below is your Home screen, where you can:
A. Get a quick look at Dog Activity
B. Get updates on System Status (If you have an alert the icon will turn red)
C. View your Pet Profile
D. Two Dog Toggle
System Is Working Properly System Alert (Collar)
A
C
B
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D