Dolphin BC633FC Product manual

INSTALLATION AND MAINTENANCE GUIDE
Revision October 2018
BC633F
ELECTRONIC FOAM SOAP DISPENSER
Saving soap, saving power, promoting hygiene
Important:
Read carefully before installing product
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2 | Dolphin | BC 633F
3 Technical Data
4 Pre-Installation Info
6 Pack Contents
7-9 Installation
10 Filling The Soap Tank
11 Settings Adjustment
12 Spare Parts List
13 Maintenance
14 Warranty
15-17 Troubleshooting
INDEX
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BC 633F | Dolphin | 3
TECHNICAL DATA

 



 




 











 
 


 

Capacity 1 Litre
Power Supply
Soap viscosity
Standard discharge
Sensor range
33.8 oz.
12V transformer
G4W
Varies according to viscosity and soap consistency
30-100 mm ± 10 mm /1.18-3.94” (customisable by
optional remote control)
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4 | Dolphin | BC 633F
PRE INSTALLATION INFORMATION
Check contents
Separate all parts from the packaging and check each part with the “Pack contents”
section.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your touch free soap dispenser
until you obtain the missing parts.
Warnings
Do not install your electronic soap dispenser facing a mirror or any electronic system
operated by an infrared sensor.
To prevent reflection problems, it is recommended to keep a minimum distance of 5’
(1.5m) between the soap dispenser sensor and any other directly facing objects and
a minimum of 6” (150 mm) between the soap dispenser and the adjacent tap.
IMPORTANT: Keep in mind that when using the tap installed next to the soap
dispenser, the user hands should not interfere with the soap dispenser sensor
detection area.
Correct Installation Incorrect installation
DO NOT AIM SOAP SENSOR
AT WATER STREAM
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BC 633F | Dolphin | 5
PRE INSTALLATION INFORMATION
Dolphin foam soap dispensers, with proper care, will provide long term troublefree
service. Quality JSEQWSET of recommended viscosity and pH levels are themain
factors for smooth operation of your dispenser. If needed, use a viscometer toverify
the viscosity of your soap to ensure maximum benefit. The recommendedrange for
foam soap viscosity is G4W. Thicker JSEQWSET flows slower andinhibitsthe pump
valve, causing strain and damage.
Dolphin foam soap dispensers are suitable for use with any generic JSEQWSET of
the correct viscosity and pH. The pH level of all soap used in Dolphin foam soap
dispensers should be between 6.5 to 8.5. Lower levels will cause corrosion to the
metal dispenser and even the rubber and plastic components. Higher pH levels will
cause swelling to rubber parts and degradation of plastic components over time.
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6 | Dolphin | BC 633F
PACK CONTENTS
Familiarise yourself with the part names and confirm that the parts are included.
1 x foam
dispenser body
12v transformer
1 x foam
compressor
with pipe
2 x screws and
2 x anchors
1 x pump
assembly with
bottle support
and soap tank
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BC 633F | Dolphin | 7
INSTALLATION
Step 1 – remove all mounting
hardware
Drill a hole (25-29mm) in the deck or
lavatory for the soap dispenser body and
a small hole (4) for the anti rotation pin.
Disassemble the nut, disk and gasket
from the base of the soap dispenser
body.
Step 2 – installing the soap dispenser
1 Insert the soap dispenser body and
the anti rotation pin along with the
rosette into the holes drilled.
2 Under the deck, secure the gasket,
disk and nut over the soap dispenser
body nipple.
diameter
(
deep
d
i
ame
t
er
(
d
eep
Recommended hole size
”
[Ø]
”
[]
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8 | Dolphin | BC 633F
INSTALLATION
3 Fix the bottle support to the desired
location. The pump MUST be within
reach range of the Com cable and black
supply tube.
4 Connect the quick connection fitting to
the soap dispenser pump. Make sure it
is firmly plugged in.
5. Connect the second soap tube
provided in the packaging from the
compressor to the quick connection
fitting at the top of the soap dispenser
pump assembly by snapping it in.
IMPORTANT: Make sure to cut the soap
tube to the minimum required length
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BC 633F | Dolphin | 9
INSTALLATION
Step 3 – Connecting the power source
1 Remove the protective sticker covering
the sensor.
2 Connect the soap dispenser pump
connector to its matching connector
on the electronic unit. Please note that
since the connector is waterproof,
some pressure must be applied for a
perfect seal.
3. Plug the transformer into the electricity
socket and connect the transformer
connector
4. Wait about 10 seconds before placing
your hands in the sensor range to avoid
adjustment mode.
O
-RING
VI
S
I
BL
E
–
N
O
T
C
O
NN
E
C
T
ED PR
O
PE
R
L
Y
L
L
O
N
L
Y
L
L
TH
E
GR
O
O
V
E
S
AR
E
VI
S
I
B
L
E
–
C
ONN
E
C
TED
PROP
ER
L
Y
L
L
SECONDS
ABOUT
FROM THE TRANSFORMER TO THE SOAP DISPENSER
IMPORTANT: the 4 contacts connector should be connected properly so that the
white o-ring is not visible and a clicking sound is heard.
PAY ATTENTION : If the 4 contacts connectors are not connected properly, the
soap dispenser pump will not operate properly.
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10 | Dolphin | BC 633F
FILLING THE SOAP TANK
1 Unscrew the soap tank from the pump assembly and
pull it out of the bottle support.
2 Fill the bottle with JSEQWSET to the top line. Make
sure the bottle is clean before filling it with soap.
3 Insert the bottle inside the bottle support.
4 Screw the soap tank back into the pump assembly.
Make sure the tank is firmly secured into place.
5 Press and hold the refill button located at the back of
the pump assembly until soap is dispensed from the
soap dispenser spout. Release the button once soap
begins dispensing from the spout. Alternately, use the
FILL function on the remote control (if available). see
page 11.
Note : When the soap in the soap tank reaches the
bottom line, the tank needs to be refilled. To refill the
soap tank please refer to steps 1-5.
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1 | Dolphin| BC 633F
$"353*%(&3&'*--*/(
*/4536$5*0/4
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BC 633F| Dolphin| 1
SETTINGS ADJUSTMENT WITH A
REMOTE CONTROL
If available, the foam dispenser remote control can adjust the dispenser’s settings.
To use the remote control hold it in front of the sensor at a distance of 10-15cm
(4-6”). Attention: The remote control will not operate out of the recommended
range (too close or too far).
The remote control can be used to adjust the following functions:
1-SOAP QUANTITY
Press the + sign on the SOAP button to increase the soap quantity by increasing
the dispensing time. Press the - button to decrease it. Indication: continuous blinking
blue light in the sensor eye.
2-AIR QUANTITY
To improve soap consistency (“foamability) change the amount air to be mixed.
Press the + sign on the AIR button to increase the air quantity and the - to
decrease it. Indication: 2 blinks of the blue light in the sensor eye.
3-RES
This function resets the sensor back to its factory settings.
4-TEMPORARY OFF FUNCTION
This function temporary disables the
dispenser. Use this function to preform
maintenance in front of the sensor without
activating the system (for example:
cleaning). The soap dispenser will shut off
for one minute after this button is pressed
once. To return to normal operation before
the minute is over, press the On/Off button
again.
5-FILL THE SOAP TANK
Once the soap tank has been filled \ refilled,
press the FILL button. The pump will run for
one minute, priming the piping with soap.
Once soap begins dispensing from the
spout, priming is complete. press the FILL
button again to stop the priming before the
minute is over. Indication: continuous solid
blue light in the sensor eye.
12
4
5
5
3
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1 | Dolphin| BC 633F
SPARE PARTS LIST
Seals & Screws Kit Elite/Trendy Foam BC07210162
Seals & Screws Kit Green 28 Foam BC07210164
10-Pack Sensor Kit Elite/Trendy Foam BC07220331
10-Pack Sensor Kit Green 28 Foam BC07220332
Soap Dispenser Pump BC07222028
Pump+Compressor Kit BC07222037
6-pack Soap Bottle 1L BC07100035
6-pack 1L Bottle Support KIt BC07100037
12V Transformer (EU) BC06522081
12V Transformer (UK) BC06522086
12V Transformer (US) BC06522080
12V Transformer (AU) BC06522085
Remote Control for Foam Dispenser (Optional) BC07100009
Soap & Water Remote Control (Optional) BC01700014
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BC 633F| Dolphin| 1
Care and cleaning of chrome and special finishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or
their like. Use of any prohibited cleaning or maintenance products or substances
could damage the surface of the soap dispenser. For surface cleaning use ONLY
soap and water, then wipe dry with a clean cloth or towel. When cleaning
bathroom tiles, the soap dispenser should be protected from any splattering of
harsh cleansers.
Disassemble of the soap pipe from the pump
The soap pipe can be disconnected from the soap pump by a simple slide & pull
action. The sliding ring of the quick connection fixation nipple on the pump should
be pulled down. It releases the open end of the soap pipe which can then be easily
pulled out.
Filter cleaning instructions (foam dispenser only)
This soap dispenser is provided with a foam filter. It is recommended to clean the
filter every six (6) months. If the soap supply has decreased, this may be caused by
the clogged filter. The filter can be cleaned as follows:
1. Use a wrench to unscrew the quick connection fitting from the foam
compressor and pull out the filter housing.
2. Remove the filter from the housing.
3. Replace the filter (recommended) or wash it under running water for a
temporary fix.
4. Reassemble the parts.
Clean the soap tank
Clean out the tank prior to refill by flushing warm water through the hoses and
pump until clean water is released from the spout. TIP: Keeping a spare tank will
enable this process to be completed in a speedy and hygienic manner with minimal
downtime.
MAINTENANCE
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1 | Dolphin| BC 633F
LIMITED WARRANTY
Dolphin Solutions Ltd. warrants that its electronic products will be free of defects
in material and workmanship during normal use for two years from the date the
product is purchased.
If a defect is found in normal use, Dolphin Solutions Ltd. will, at its discretion, repair,
provide a replacement part or product, or make appropriate adjustments. Damage
caused by accident, misuse, or abuse is not covered by this warranty. Improper care
and cleaning will void the warranty. Proof of purchase (original sales receipt) must
be provided to Dolphin Solutions Ltd. with all warranty claims.
Dolphin Solutions Ltd. is not responsible for labor charges, installation, or other
incidental or consequential costs other than those noted above. In no event shall
the liability of Dolphin Solutions Ltd. exceed the purchase price of the product.
If you believe that you have a warranty claim, contact your Dolphin Distributor,
Dealer or Plumbing Contractor. Please be sure to provide all pertinent information
regarding your claim, including a complete description of the problem, the product,
model number, the date the product was purchased, from whom the product was
purchased and the installation date. Also include your original invoice.
DOLPHIN SOLUTIONS LTD. AND/OR SELLER DISCLAIM ANY LIABILITY FOR
SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage due
to installation error, incorrect maintenance, wear and tear, battery, product abuse,
or product misuse, whether performed by a contractor, service company, or the
consumer. This warranty does not cover product damage caused by the following:
• Incorrect installation.
• Inversions of supply pipes.
• Pressures or temperatures exceeding recommended limits.
• Improper manipulation, tampering, bad or lapsed maintenance.
• Foreign bodies, dirt or scale introduced by the water supply or soap tank.
• Use of the soap outside of viscosity specifications.
• Alteration of the original soap/foam dispenser components (including pipes).
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BC 633F| Dolphin| 1
TROUBLESHOOTING
ationIndic ationtigsevIn seauC lutionSo
X
the o-ring if
The connector should be inserted fully
until white o-ring is not visible. Remove
f
nec
essary
AU
X
c
onnector not
fully inserted
Continuous
discharge from
the nozzle
False
activation:
Foam
dispensing
se of
Eliminate any cau
f
r
eflection and if
necessary use appropriate remote contr
o
to shorten detection range.
Reflection issue
from other object
Random
discharge from
the nozzle
of
Replace the Pump. Rinse warm water
through the pipe and the body
f
the
soap dispenser all the way to the nozzle
.
Soap discharging
from pump
housing.
k
Soap tan
k
i
s
empty.
Pump and
compressor
are making a
sound when
sensor is
activated
Foam not
dispensing
f
Prime the soap dispenser by pressing th
e
ll button on the remote or by pressing
the rell button located at the bottom of
the pump, until
f
o
am exits the nozzle.
Soap dispenser has
not been primed
Replace the pump.Damaged pump
(di h ge f
Y
L
C
ONNE
T
C
NO
ationrtsluIl
TED
PROPERL
M
Y
C
ONNE
C
–
IBLE
VIS
ARE
S
VE
GROO
THE
Y
ONL
TED PROPERL


.

Y
L
C
ONNE
C
TED
PROPERL
Min
o
l
.
onuttB
FILL
sres
e
P
e
)LOOZLWKVRDSZLWKFRUUHFWYLVFRVLW\
XSWR&SVDQGSULPHSLSHVXVLQJWK
LOOEXWWRQRQUHPRWHFRQWURO
&SV)
i
t
y
s
o
sc
i
a
p
V
So
ap of
(discharge
from
housing)
Run warm water through pipe, pump, and
body all the way to the nozzle. Replace
with so
f
c
orrect viscosity. NOTE:
Using the soap dispenser with high
viscosity soap may cause permanent
damage to the pump and shorten the
lifecycle.
Debris or dried
soap in the pipe
or tank
High viscosity soap
(&SV)
Unbend or straighten pipes. Bent pipes
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1 | Dolphin| BC 633F
TROUBLESHOOTING
TED PROPERL
C
ONNE
C
A
S
V
E
G
R
OO
TH
E
Y
O
N
L
TED PROPERL
C
ONNE
TED PRO
C
ONNE
TC
NO
ationIndic ationtigsevIn seauC lutionSo a
t
rtsluIl
Replace the pump.Damaged pumpPump is making a
sound when sensor
is activated, but
the compressor is
not.
Foam not
dispensing
C
Insert fully, remove the O ring if
necessary
AUX connector
not fully inserted
Compressor is making
a sound when sensor
is activated, but the
pump is not.
Replace the pump.Damaged Pump
t
ion
Y
– IBL
E
V
I
S
A
R
E
Y
L
Y
L
OPERL
L
TED PROPERL
C
ONNE
C
A
S
VE
GROO
THE
Y
ONL
sres
TED
PROPERL
C
ONNE
TED
PRO
C
ONNE
T
C
NO
C
The connector should be inserted
fully until the white o-ring is
not visible. Remove the o-ring if
necessary
AUX connector
not fully inserted
Sensor is
blinking
when hand
is placed
in front
Pump
is not
making
sound
when the
sensor is
activated
Foam not
dispensing
P
of
Replace the Pump. Rinse warm
water through the pipe and the
body
f
the so
ap dispenser all the
way to the nozzle.
Rell button
on pump does
not activate the
pump.
Damaged pump
(discharge from
housing).
Run warm water through pipe,
pump, and body all the way to
the nozzle. Replace with soap of
correct viscosity. NOTE: Using the
soap
d
i
spe
n
se
r wi
t
h hi
g
h vi
scos
i
ty
Debris or dried
soap in the tank
or tubing
Y
–
IBLE
VIS
ARE
Y
L
Y
L
OPERL
L
ap d pe se t g ty
soap may cause permanent
damage to the pump and shorten
the lifecycle.
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BC 633F| Dolphin| 1
TROUBLESHOOTING
ationIndic
Foam not
dispensing
M
5
1 .
5
sres
ationtigs e vI n seauC lutionSo ationrtsluIl
P
k
ansf
Tr
f
ormer: C
hec
k
oper
ation
with functioning transformer.
Where necessary replace
with appropriate transformer.
For part numbers see spare
parts list.
Rell button on
pump does not
activate the pump.
Sensor is
not blinking
when hand
is placed in
front
Pump is
not making
sound when
the sensor is
activated
Min
of
Eliminate any cause
f
r
eflection and use
appropriate remote control to
shorten detection range.
Reflection issue
from other object
Foam not dispe
n
sensor
eclapRe
If
f
the abo
ve two solutions
have not resolved this issue
replace with appropriate
sensor. For part numbers see
spare parts list.
Damaged sensor
air in the f
of
f
1. Increase the air to soap
ratio.
Liquid rather than
fo
o
am is being
dispensed out of
the nozzle
n
sing
2. Verify that the lter is
clean.
3. Replace compressor
(supplied with pump). For
part numbers see spare
parts list.
Use remote to decrease soap
volume by pressing the "-
Soap" key.
Foam dosage is too
large
s
ing
Use remote to increase soap
volume by pressing the "+
Soap" key.
Foam dosage is too
small
Use remote to decrease the
amount
f
f
o
am by
pressing the "- Air" Key.
Foam is too dense
U t t i thFit
Foam is dispen
s
air in the f
of
U
se remo
t
e
t
o
i
ncrease
th
e
amount
f
f
o
am by
pressing the " + Air" key.
F
oam
i
s
t
oo
liqueed
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280
130 x 190
CUT TUBE TO
150 - 300mm
MAX
ENSURE ENOUGH
CLEARANCE FOR
REFILLING ACCESS
6mm BLACK
TUBING
8mm CLEAR
TUBING
MULTIFEED DISPENSERS MANUAL
19 | Dolphin | BC 633F
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Request your 200 page
catalogue today on
01424 202224
DB 200
page 178
DBL 400
page 180
WP 106
page 11
WP 208R
page 12
WP 112R
page 105
BC 2006
page 159
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• Touch Free Tap –for ultimate hygiene – prevents cross
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• Quality polished chrome plated brass or lacquered nickel
plated brass finishes available
• Water Supply: Single inlet cold or pre-mixed –a TMV2 or
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premixed applications. For 2 inlet hot and cold feed see
page 183
• Flow rate – 6 litres/minute (down to 1.89 litres/minute –
please specify at time of ordering)
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• Tap settings can be adjusted manually or by using remote
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• 2 year manufacturer’s warranty
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• Operating pressure 0.5–8.0 bar (7–116 PSI)
Product Data
• H 142 x Ø 45 mm
• Projection 105mm
• Power Connections: tap male, power source female
• Counter hole Ø 28-34mm Min-max thickness 2-27mm
• 3/8" BSP water supply connector
• Power: Plug-in 9 volt transformers or 9 volt battery (with
low battery warning) – for other power source options see
page 190-191
Product Codes
Polished chrome finish
• Powered by 6 x AAA / 9v PP3 battery DB 200C
• Powered by 9v plug in transformer DB 225C
Brushed nickel finish
(designed to match brushed stainless steel)
• Powered by 6 x AAA / 9v PP3 battery DB 200S
• Powered by 9v plug in transformer DB 225S
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178 Dolphin Dispensers Technical helpline 01424 202224
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Dolphin Solutions Ltd
Southpoint, Compass Park, Bodiam, Robertsbridge, TN32 5BS
Tel: [phone]
Fax: [phone]
[email protected].uk
www.dolphinsolutions.co.uk
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