Dolphin DP3114-BTRY User manual

MANUAL
January 2024
DOLPHIN PRESTIGE TOUCH
FREE PAPER TOWEL DISPENSER
DP3114-BTRY

CONTENTS
VERY IMPORTANT. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.
READ AND KEEP IN MIND ALL INSTRUCTIONS AND RECOMMENDATIONS
DESCRIBED THROUGHOUT THIS MANUAL.
3
4-6
7-11
12-15
16-19
20
21-22
23
24
Liability and warranty
General safety instructions
Product description
Mounting
First use
Assistance with faults
Maintenance
Detergents
Disposal
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LIABILITY AND WARRANTY
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Any liability and warranty of the manufacturer is excluded if
›The product is not used as intended
›The notices and instructions in the instructions for use are not observed
›The product, including accessories, is used incorrectly
›The product, including accessories, is not maintained or is improperly maintained
›The product, including accessories, is improperly repaired and non-genuine spare
parts are used
›Modifications and functional changes are made without the manufacturer's consent.
Any liability and warranty of the manufacturer is expressly excluded if
›The product is damaged due to inadequate fastening or exceeding the max. load
of 15kg.
Warranty claims on the manufacturer are governed by the Terms and Conditions of Sale
and Delivery of
Dolphin Solutions Ltd
Southpoint
Compass Park
Junction Rd
Bodiam
Robertsbridge
TN32 5BS
Subject to technical modifications!
Due to constant further development, illustrations, function steps and technical data may
differ slightly.

GENERAL SAFETY INSTRUCTIONS
These instructions for use have been prepared specifically for personnel
servicing the DP3114-BTRY paper roll dispenser.They contain important
information for installing, operating and cleaning the system.
DUTY OF CARE OF THE USER
The touch free paper roll dispenser has been designed and constructed on the basis of a
hazard analysis and careful selection of the harmonised standards to be observed, as well
as other technical specifications. It therefore conforms to the latest technology and
guarantees the highest possible degree of safety.
However, this degree of safety can be achieved in practice only if all the measures
required for this purpose have been taken.The user of the product has a duty of care to
plan these measures and to monitor the implementation thereof.
The user must ensure in particular that
›The product is used only as intended (cf. also the product description section).
›The product is used only in a faultless, fully functional condition.
›The instructions for use are legible and complete at all times.
›Only adequately qualified and authorised personnel maintain and repair the product.
›These personnel are regularly instructed in all relevant issues concerning occupational
safety and environmental protection, and also that these personnel understand the
instructions for use and in particular the safety instructions contained therein.
›All safety and warning notices attached to the product are not removed and remain
legible.
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GENERAL SAFETY INSTRUCTIONS
EXPLANATION OF THE SAFETY SYMBOLS USED
Caution!
Indicates a potentially hazardous situation which, if the safety regulations are not
observed, can result in property damage, minor or moderate physical injury.
Important!
For instructions for use and other useful information.
BASIC SAFETY MEASURES
It must be guaranteed that all persons who have to undertake activities on the product
can view the instructions for use at all times. In addition to the instructions for use,
operating instructions as defined in the Occupational Safety and Health Law and the
Equipment Usage Directive shall be provided.
All safety notice signs and operating information signs on the product must be readily
legible at all times. Signs that have become damaged or illegible must be replaced
immediately.
The touch free paper roll dispensers are not designed for use by any persons (including
children) with limited physical, sensory or mental aptitude or lack of experience and/or
lack of knowledge, unless they are supervised by a person responsible for their safety or
have received instruction from this person as to how the product is used.
Children should be supervised to ensure that they do not play with the product.
REQUIREMENTS FOR SERVICE PERSONNEL
The product may only be operated by persons who are trained, instructed and authorised
to do so.These persons must understand these instructions for use and act accordingly.
The respective authorities of the operating personnel must be clearly defined.
All persons who undertake activities on the product must read the instructions for use
and sign to confirm that they have understood the instructions for use.
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Warning!
Warning – Dangerous electrical voltage

GENERAL SAFETY INSTRUCTIONS
SPECIAL HAZARD TYPES
Caution! Crushing hazard!
When relocating the product, it is important to ensure that no body parts
are placed between the product and the vicinity or fixture.
Caution! Crushing hazard!
When closing the door, it is important to ensure that fingers are not placed
between the door and the product carcass.
When loading a new roll of paper towels, it is important to ensure that
fingers, clothing, etc. are not caught in the loading mechanism.
Warning!
Warning – Dangerous electrical voltage
The product may be used only when in a technically faultless condition.
Attention!
Mains-operated dispensers must be connected to a customer-provided
disconnect device that guarantees disconnection of all phases through
contact separation of at least 3 mm per phase. During repair work, the
dispenser must be disconnected from the means voltage.
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PRODUCT DESCRIPTION
The touch free paper roll dispenser is suitable for commercial and public use.
It is a dispenser that delivers paper towels having a defined length from a paper roll.
The touch free paper roll dispenser reduces operating costs compared to those for a
single sheet dispenser, since only one towel having an adjustable length is delivered.
The towel feed is adjustable from 20 cm to 120 cm.
The operation inhibit time is adjustable from 1 s to 6 s.
A new towel cannot be requested during this inhibit time.
The sensor for requesting a paper towel is a non-contact type and adjusts automatically
to its environment.The product is designed for paper rolls having an outside diameter of
max.180 mm, with a length of 210 mm and an inside diameter of 50 mm.
To simplify service, the dispenser has a “remaining roll” function, i.e. if the current paper
roll has a diameter of only approx. 100 mm, it can be lowered, allowing a new roll to be
loaded. After the remaining roll has been consumed, the new roll loads automatically.
The touch free paper roll dispenser is available in two versions: mains-powered (230 V) or
battery-powered (6 V) The door is screwed to the housing using 2 sturdy stainless steel
hinges.The door is secured by a lock. Furthermore, the touch free paper roll dispensers
have a storage compartment for spare paper towel rolls.
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PRODUCT DESCRIPTION
INTENDED USE
Using the touch free paper roll dispenser contrary to the intended use will
render the warranty invalid. Furthermore, the manufacturer shall not be held
liable in this case.
In particular, we point out that
›The product is not suitable for unrolling cloth hand towels or
liquid-impregnated paper towel rolls.
›The touch free paper roll dispenser is used to unroll paper towel rolls.
›The touch free paper roll dispenser may be used only when in a technically faultless
condition. Have malfunctions corrected immediately. A faulty product must be taken
out of service immediately.
›Follow the correct procedure when unloading the paper towel roll (see detailed
description).
›Instruct the cleaning and operating personnel on use and in particular on the
maintenance requirements.
›The instructions for use must be followed when using the touch free paper roll
dispenser for the first time.
›Do not use cleaning materials which can lead to damage if used incorrectly. (see
Cleaning section)
›The touch free paper roll dispenser may be loaded only with suitable paper towel
rolls (outside diameter of max.180 mm, length of 210 mm, inside diameter of 50 mm).
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PRODUCT DESCRIPTION
CONSTRUCTION OF THE TOUCH FREE PAPER ROLL
DISPENSER
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PRODUCT DESCRIPTION
TECHNICAL DATA
General
Dimensions
length x width x height
Electrical connection data
Rated voltage
Empty weight
350 x 448 x 210 mm
6 V
9.3 kg
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Total connected load 7 watts
Power supply 4 x 1.5 V mono cell battery
Environmental conditions
Ambient temperature +10°C to +45°C

PRODUCT DESCRIPTION
TRANSPORT AND UNPACKING
What to do? Who does it?
Unload, transport and unpack packed
product, dispose of the packaging.
Transport specialist
AS-DELIVERED CONDITION AND SCOPE OF DELIVERY
As-delivered condition:
Scope of supply:
›Packed in a box
›With protective film for the CNS surface (outside)
›Touch free paper roll dispenser
›Manual for the electronic paper roll dispenser
›Initial fill
›Mounting materials
›Remove external packaging.
›Lift the product out of the box.
›Dispose of films, solid foam and box separately (observe local regulations).
›Check consignment for completeness and integrity.
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MOUNTING
MOUNTING THE DP3114-BTRY
Using the provided mounting materials (4 screws, 4 wall plugs), attach the dispenser to
the sides of a wall recess. All 4 fastenings facilities must always be used.The dispenser is
supplied fully assembled and ready for use. No assembly work is required on the
dispenser.
Fastening points
Wall recess:
min. 352 x 450 mm
Depth:
min: 100 mm
max: 180 mm
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PLACING THE PRODUCTS
›The lateral distance to the existing wall must be sufficiently large to allow the door to
be opened and to prevent any risk of fingers, clothing, etc. becoming trapped.
MOUNTING
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MOUNTING SEQUENCE
›Drill 4 mounting holes as per dimensional sketch and insert wall plugs provided.
›Open the door and mount the roll-fed paper towel dispenser on the wall using the
screws provided.
›Connect the mains cable directly to the connection terminals provided in the
product. For battery-powered products, place
›4 x 1.5 V mono cell batteries in the battery compartment.
›Lock the door by means of the lock.

MOUNTING
ELECTRICAL CONNECTION
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MAINS-POWERED OPERATION
Have a qualified electrician make the electrical connection to the touch free paper roll
towel dispenser in order to ensure about the product is connected in compliance with
safety regulations.
In rooms with showers and bathtubs, the product may not be installed in the safety zone
specified in VDE regulations (0.6 m from the shower cubicle or bathtub and 1.2 m from
the shower heads).This roll-fed hand towel dispenser must be installed beyond the reach
of individuals using a bathtub or shower.
Connect the mains cable directly to the connection terminals provided in the product.
Mains connection: 1N AC 230 V 50 Hz
A disconnect device that guarantees disconnection of all phases through contact
separation of at least 3 mm per phase must be provided at the installation site.
The mains connection must be protected by a residual current protective device.
The mains voltage and voltage data on the product identification plate must agree.
In rare cases of strong electromagnetic fields in the range of 440 kHz +/- 40 kHz, it is
possible that the sensor might be actuated and initiates a single dispensing cycle.The
dispenser should be ready to use again immediately once the disturbance no longer exists.
To prevent erroneous actuation from occurring again, reduce the sensor range until the
disturbance disappears.

MOUNTING
BATTERY-POWERED OPERATION
The batteries can be placed in the dispenser or exchanged very easily by the end user.The
dispenser is ready for use immediately after the batteries have been installed.
To do so, use the key to open the front door.Then remove the cover from the battery
compartment in the bottom of the hand towel dispenser. Place the batteries in the
compartment in accordance with the symbols on the bottom of the battery compartment
and close the cover again.
Four (4) 1.5 V mono cell batteries are needed.
Please use only alkaline batteries (Type LR20).
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FIRST USE
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Important!
Before first use:
›Clean the touch free paper roll dispenser thoroughly (see cleaning chapter)
›The electrical connection values at the installation site must match the data
on the identification plate of the roll-fed hand towel dispenser.
›Load a roll of paper
FIRST USE
The product is used for the first time by the operator.
CHECKING THE FUNCTION
›Correct insertion of the batteries or correct electrical connection can be checked by
pressing the “Manual operation” button.
›The motor and the paper transport mechanism continue to run as long as the
“Manual operation” button is pressed.

FIRST USE
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MAKING THE BASIC SETTINGS
Factory settings on the touch free paper
roll dispenser:
›Paper feed: approx. 45 cm
›Idle time: 1 s
The sensor LED glows green whenever a
hand approaches the sensor.
The battery LED flashes red when the
batteries need to be exchanged. (always
replace complete set)
The motor is disconnected from the electricity whenever the door is open, thereby
preventing unintentional operation of the dispenser.
The following settings are possible:
Paper length from approx. 20 cm to 120 cm. Depending on battery condition, the paper
length may fluctuate slightly on battery-powered products.
Idle time from 1 s to 6 s, the operation inhibit time begins immediately after the dispens-
ing cycle. Paper cannot be requested during this time.The set time is also indicated by the
battery LED.The LED glows for the set idle time after paper has been dispensed.

FIRST USE
LOADING THE PAPER
To load the first roll, place the plastic holders into the left and
right ends of the roll and then place the cylindrical stubs into the
holders on the back wall of the dispenser
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Using the blue lever on the left side, raise the paper guide at the
front and guide the paper underneath it.
Paper is pulled in automatically and discharged by the dispenser
upon pressing the ”Manual operation” button.
(The button is located under the removable spray guard and, if
necessary, can be actuated by means of the product’s key).
Tear off the first piece of paper, re-attach the spray guard, and
close the dispenser door.
The dispenser is now ready for use.
It is possible to load a new roll even though the old roll as not
yet been consumed completely.
To do so, remove the old roll from the upper holder and place it
in the lower holder. Please press it down completely.The paper
guide at the front is then raised automatically.
Using the 2nd pair of holders, load the new roll as described
above. Direct the paper under the paper guide (see above) and
press it against the two sharp points on the paper guide to
secure it.
The dispenser is now ready for use, the door can be closed.The
paper on the new roll is grasped and dispensed once the old roll
is consumed almost completely.

FIRST USE
OPERATION/SAFETY INSTRUCTIONS
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Warning!
Risk of injury or property damage through improper use of the touch free
paper roll dispenser
Caution!
Do not use running water or even high-pressure cleaners for cleaning!
(See cleaning section).
Clean the product only with a damp cloth.
Make sure that the product is not placed back in service unintentionally. If
necessary, attach an appropriate warning sign (e.g.: “Out of service, do not
connect to mains”)
Warning!
Never clean electrical equipment with water or similar liquids.

ASSISTANCE WITH FAULTS
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›Repair work must only be carried out by service.
›In case of faults, please contact the customer service department at Dolphin
Solutions, stating the product type and the product number (see identification
plate).
›The address of your service partner can be found on the last page of the instructions
for use.
OVERVIEW OF POSSIBLE FAULTS AND REMEDIES
Symptom / cause Remedy
Not operating
›Power connection interrupted
›Batteries dead
›Door lock not closed correctly
Check the power connections
Insert a new set of batteries
Close door (door contact
switch must be actuated)
Who?
Service
Operator
Operator
Paper jam Cut off paper above drive
shaft, remove remaining paper
from drive unit and reload
paper
Operator