Dolphin DP? 3107 User manual

DP3107. DP3108. WP1310. WP1311.
DP3109. DP3110. WP1410. WP1411
DOLPHIN
DP 3107 / DP 3108
DP 3109 / DP 3110
Paper Towel Dispenser
Please read carefully before use

1 Liability and Warranty 3
2 General Precautions 4
2.1 Operator duty of care 4
2.2 Description of safety symbols used 5
2.3 Basic safety measures 5
2.4 Requirements for the operator 5
2.5 Special hazards 6
3 Product Description 7
3.1 Intended use 8
3.2 Structure of the paper roll dispenser 9
3.3 Technical data 13
3.4 Packing and delivery 15
3.5 Transport and unpacking 15
4 assembly
4.1 Mounting DP 3107 DP 3108 16
DP 3109. DP 3110
4.2 Mounting WP 1310 WP 1311 17
WP 1410 WP 1411
4.3 Arrangement of the devices 18
4.4 Mounting sequence 18
4.5 Electrical connection 19
4.5.1 Mains operation 19
4.5.2 Battery operation 20
5 Get Started 21
5.1 Initial 21
5.2 Check operation 21
5.3 Basic settings 22
5.4 Loading paper 23
5.5 Operating / Safety Instructions 24
6 Troubleshooting 25
6.1 Overview of potential failures and 25
assistance to resolve
7 Maintenance 26
7.1 Cleaning 26
7.2 Initial cleaning 27
7.3 Regular cleaning 27
7.4 Internal cleaning 27
8 Detergent 28
9 Decommissioning / Disposal 29
9.1 Decommissioning 29
9.2 Disposal 29
10 Service Address 29
2 User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110
Contents

1 Liability and Warranty
Liability and warranty of the manufacturer is excluded
if:
●The product is not used as intended as per the
notes and instructions in this instruction manual
●The product is incorrectly operated
●The product has additional accessories or is
improperly maintained
●The product is repaired improperly, including
accessories and non-original spare parts used
●Conversions and function changes are made
without the consent of the manufacturer.
Liability and Warranty is expressly excluded if:
●Damage occurs to the device (eg to the controls)
by voltage fluctuations in the grid.
That is:
●Tensions on the web at 207 volts, or
●Overvoltages on the net about 241 volts.
For warranty claims to the manufacturer the sale and
delivery apply to:
Dolphin Dispensers
Haywood Way, Hastings TN35 4PL
Due to constant development, illustrations, functional
steps and specifications may differ slightly.
User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 3

2 General safety
This manual has been specially
designed for service staff for the
Dolphin Dispensers’ Prestige
DP3107 and DP3109 roll paper
towel dispenser series. It contains
important instructions, operation
and cleaning of the system.
2.1 Operator duty of care
These paper roll dispensers could be considered a
hazard according to the applicable harmonised
standards if technical specifications and installation
are incorrect. For maximum safely these instructions
must be followed correctly.
This safety can only be achieved in practice, if all
necessary measures have been taken. It is up to the
installer and operator to ensure due diligence when
installing and using these paper towel dispensers.
To control execution the operator must in particular
ensure that:
●The unit is used as intended (see chapter Product
description).
●The device is only operated in sound condition and
in working order.
●The instructions are available in legible condition
and are complete.
●Only suitably qualified and authorised personnel
will be used for the device when repaired and
maintained.
●These personnel are regularly trained in all aspects
of operational safety and environmental protection
aspects, and that these staff have read this Manual
and especially the Safety notes.
●All of the device’s security notices, be visible,
legible and present.
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2.2 Description of safety symbols used
CAUTION
Indicates a potentially hazardous
situation, which – if the safety
precautions are not observed –
could damage property or cause
light to moderate injury.
WARNING
Warning of dangerous electrical
voltage
IMPORTANT
For application notes and other
useful information.
2.3 Basic Safety Measures
It must be ensured that all persons who are to work
on the unit, see and use this User Manual. This
provides additional operating instructions for the
purposes of the Health and Safety Acts and Use of
Work Equipment Regulations.
Please ensure that all safety signs and operating
instruction signs on the device are always in good
condition and are legible. Damaged or illegible signs
must immediately be renewed.
The paper roll dispensers are not intended for use by
persons (including children) with reduced physical,
sensory or mental capabilities or lack of experience
and lack of knowledge. It is important that the person
who supervises these people be able to teach how
to use these machines correctly.
Children should be supervised to ensure that they do
not play with these appliances.
2.4 Requirements for the operator
The device may only be operated by persons who
are trained, instructed and empowered.
These people need to know the operating
instructions and act accordingly. The respective
powers of the operator must be clearly defined.
All persons carrying out work on the device must
read the instruction manual and confirm by signature
that they have understood the operating instructions.
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2.5 Special Hazards
Caution!
Danger of crushing!
In case of changes to location
ensure that no body parts are
between the unit and the
surrounding area or facility and the
paper towel dispenser.
Caution!
Danger of crushing!
When closing the door, be careful
with fingers between the door and
the dispenser cabinet.
When inserting a new paper roll
make sure that fingers, clothing etc
are not placed in the feeder
mechanism.
Warning!
Warning of dangerous electrical
voltage.
The device must only be operated
in a technically perfect condition.
Attention!
These mains operated dispensers
must be connected via a fused
spur (on-site separation device
with all pole disconnection and a
minimum contact gap of 3mm per
pole). During repair work, the
dispenser must be disconnected
from the mains.
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3 Product Description
These paper roll dispensers are devices for
paper towels to be supplied in defined lengths.
These reduce costs because only one sheet in
an adjustable length will be dispensed
The sheet feed can be adjusted from 200mm to
1200mm.
The trigger lock time is adjustable from 1 second
to 6 seconds. During this time a new leaf of
paper will not be dispensed.
The sensor for paper requirement is non-contact
and automatically sets itself to its environment.
The device is designed for paper rolls with an
outer diameter of a maximum 180mm with a
width of 210mm and an inner diameter of
50mm.
One unique feature of these dispensers, to aid
the janitor in servicing the dispenser, and to
completely eradicate paper wastage through the
complete use of the paper roll is the ‘residual-
roll’ function. Once the current roll is down to
100mm it can be moved down to the residual roll
compartment and a new roll fitted. The residual roll
can continue to be used to completion after which a
new roll starts automatically.
The paper roll dispenser can be either powered by a
transformer (230v) or battery (6v)
The door is bolted with 2 sturdy stainless steel hinges
to the housing and can be locked to protect against
vandalism and thefts.
The Dolphin Prestige DP3109 range has an
additional storage compartment for reserve paper
rolls.
User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 7

3.1 Intended use
●The paper roll dispenser is used for unwinding rolls
of paper.
●The paper roll dispenser may only be used in
technically perfect condition.
●Problems, if they occur must be solved
immediately. A defective device must be put out of
service immediately.
●The insertion of the paper roll is properly
performed (see detailed description)
●The cleaning and operating personnel know
exactly how to use these dispensers.
●The installation of the paper roll dispenser be
made in strict accordance with the instruction
manual.
●Do not use cleaning agents that are not specified
●Sweat if not wiped away can damage. (See
section on cleaning )
●The paper roll dispenser must use only appropriate
paper rolls (outer diameter of maximum 180mm,
width of 210mm, inner diameter of 50mm).
●If the paper roll dispenser is used other than
according to the manufacturer’s intended uses, all
warranties are void. The manufacturer will only
consider cases for liability in writing.
In particular, we point out that
●Do not use with unrolled paper or
with moisture saturated rolls.
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3.2 Structure of the paper roll dispenser
Models DP3107/3307
User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 9
Paper roll
cradle
Lock
electric
terminal
Output slot with tear-off edge
Touchless sensor
Compartment
for residual roll

Models DP 3108/3308
10 User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110
Paper roll
cradle
Lock
Compartment
for residual roll
Battery
compartment
Touchless
sensor
Output slot with tear-off edge

Models DP3109/3309
User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 11
Paper roll cradle
Compartment
for residual roll
Lock
Reserve roll
Touchless sensor
Door contact switch
electric terminal
Output slot with tear-off edge

Models DP3110/3310
12 User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110
Output slot with tear-off edge
battery compartment
Lock
Paper roll cradle
compartment for
residual role
Resere roll
Touchless sensor
Door contact switch

User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 13
3.3 Specifications
DP 3107/3307
General
Dimensions
Length x width x height 350 x 448 x 210 mm
Empty weight 9.3 kg
Connected load
Rated voltage 1N AC 230 V 50 Hz
Power consumption 7 W
Electrical connection terminal block
Environmental conditions
Ambient temperature +10 °C to +45 °C.
DP 3108/3308
General
Dimensions
Length x width x height 350 x 448 x 210 mm
Empty weight 9.3 kg
Connected load
Rated voltage 6V
Power consumption 7 W
Power supply: 4x1, 5V single cell
Environmental conditions
Ambient temperature +10 °C to +45 °C.

DP 3109/3309
General
Dimensions
Length x width x height 350 x 580 x 210 mm
Empty weight 11.4 kg
Connected load
Rated voltage 1N AC 230 V 50 Hz
Power consumption 7 W
Electrical connection terminal block
Environmental conditions
Ambient temperature +10 °C to +45 °C.
DP 3110/3310
General
Dimensions
Length x width x height 350 x 580 x 210 mm
Empty weight 11.4 kg
Connected load
Rated voltage 6V
Power consumption 7 W
Power supply: 4x1, 5V single cell
Environmental conditions
Ambient temperature +10 °C to +45 °C.
14 User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110

3.4 Packing and delivery
Delivery condition:
●Packed in a carton
●With protector for the CNS surface (outer edges)
What’s in the box:
●Paper roll dispenser
●Operating Instructions for paper roll dispenser
●Roll of paper towels
●Mounting material
3.5 Unpacking
●Remove packing.
●Lift out device out of the box.
●Films, rigid foam and cardboard
disposed of separately (local
regulations note).
●Check delivery for completeness
and integrity.
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4.0 installation
4.1 Mounting
DP 3107, DP 3108, DP 3109, DP 3110
Mounting must be to a flat smooth surface. You will
need 4 screws and 4 wall plugs.
The dispenser is supplied ready assembled and
ready for use; all that is required is to mount securely
to the host wall.
16 User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110
Attachment points DP 3109/ DP 3110
Attachment points DP 3107/ DP 3108

4.2 Mounting
DP 3307, DP 3308, DP 3309, DP 3310
Mounting must be to a flat smooth surface. You will
need 4 screws and 4 wall plugs.
The dispenser is supplied ready assembled and
ready for use; all that is required is to mount securely
to the host wall.
User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 17
Attachment points DP 3309 / DP 3310
Attachment points DP 3307/ DP 3308
Wall recess :
minimum 352 x 450mm
depth:
min: 100mm
max: 180mm
Wall recess :
minimum 352 x 582mm
depth:
min: 100mm
max: 180mm

4.3 Arrangement of the devices
●The distance between customer’s walls must be at
least large enough to open the door and therefore
no danger that fingers, clothing. etc., be trapped.
4.4 Mounting sequence :
●Drill 4 mounting holes using the dimensional
drawing and insert the supplied plastic plugs.
●Open the appliance door and assemble paper roll
dispenser with the screws on the wall.
●Connect the power supply to the designated
terminal. Installation is side directly. In battery-
powered devices use 4 x 1.5v mono-cells in the
battery well insert.
●The door has a lock
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DP 3107 Series DP 3109 Series

4.5 Electrical connection
4.5.1 mains operation
Use an authorised electrical professional for the
electric connections to ensure that the dispenser is
connected safety.
In rooms that contain showers and baths the unit
must not be mounted within the VDE regulation
defined safety areas (0.6m to the shower or bathtub
edge and 1.2m to shower heads). These paper roll
towel dispenser must be fixed out of reach of a
person using a bath or shower.
Connect the power supply directly to the designated
terminal.
Power supply: 1N AC 230 V 50 Hz
On the installation side is a pole disconnecting device
from the mains with a contact gap of minimum 3mm
per pole.
The power supply must be protected by a residual
current device (RCD).
Mains voltage and the voltage shown on the rating
plate must correspond.
In rare cases, a strong electromagnetic field may
occur in the range of 440kHz ±40kHz. This may
cause the sensor to activate and a delivery of paper.
To suppress this false triggering, reduce the sensor
range until the fault disappears.
User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110 19

4.5.2 Battery
Inserting or replacing the batteries can be easily
performed by the end user. After inserting the
batteries the dispenser is ready to use.
To do so, open the front door with the key. Lift the lid
of the battery compartment in the bottom of towel
dispenser. Fit the batteries according according to
the symbols inside the battery compartment and
close the lid.
These dispensers need four 1.5V mono-cells
batteries.
Please use only alkaline batteries type LR20.
20 User manual roll towel dispenser series DP 3107 / DP 3108 / DP 3109 / DP 3110