DSC PC 4020 - V3.0 User manual

1
Introduction 2
Section 1: General System Operation 3
1.1 Getting to Know Your System........................................................3
1.2 How toArm......................................................................................4
1.3 AlternateArming Methods............................................................5
1.4Disarming..........................................................................................6
1.5 Alarm Memory.................................................................................6
1.6 IfAn Alarm Sounds.........................................................................7
1.7 Zone Bypassing................................................................................7
1.8 Trouble Conditions..........................................................................8
Section 2: Access Codes 9
2.1 Program ANew Access Code........................................................9
2.2 Modify an Existing Code...............................................................11
2.3 Change User Code Options..........................................................12
2.4 Access Code Label Options..........................................................12
2.5 Delete an Existing Code................................................................14
2.6 Special Codes.................................................................................14
2.7 Installer Programmed Codes........................................................15
Section 3: System Administration 16
3.1 QuickArm......................................................................................16
3.2 QuickExit........................................................................................16
3.3 AutoArm Control..........................................................................16
3.4 Setting the Time and Date............................................................18
3.5 Activating Door Chime.................................................................18
3.6 View Event Buffer..........................................................................18
3.7 [*][7] Command Outputs 1-8........................................................19
3.8 Keypad Control..............................................................................19
3.9 DownloadingOptions...................................................................19
Section 4: Access Control 21
4.1 Access Card Readers.....................................................................21
4.2 Access Card Programming...........................................................22
4.3 Search Using Access Card Numbers...........................................24
Section 5: Testing and Maintenance 25
5.1 Walk Test.........................................................................................25
5.2 System Test.....................................................................................26
5.3 Lamp Test (PC4216).......................................................................26
5.4 System Maintenance.....................................................................26
Section 6: Fire Safety 27
6.1 FireAlarm Operation....................................................................27
6.2 Guidelines for Locating Smoke Detectors..................................27
6.3 Household Fire SafetyAudit........................................................29
6.4 Fire Escape Planning.....................................................................29
Appendix A – Special Characters 31
Table of Contents

2
Introduction
About Your Security System
Your DSC security equipment has been designed to give you the greatest
possible flexibility and convenience. The LCD keypad will guide you
through each operation with English language prompts. The keypad
provides audible feedback each time a key is pressed; with unique audible
sequences, it will also signal system troubles and other indications of
system status.
Read this manual carefully and have your installer instruct you on your
system’s operation. Become familiar with the features that have been
implemented on your system. All users of this system should be equally
instructed in its use.
About this Manual
This manual is a thorough explanation of all system functions, including
troubleshooting and programming access codes in addition to performing
basic system functions. Most users of the system will not need to know
all of this information. The first section of this manual, titled “General
System Operation,” explains general system concepts and instructs the
user on how to arm and disarm the system and bypass zones. Photocopy
this section and distribute it to general users of the system. The remaining
sections of the manual are reserved for more detailed system information.
Fire Detection
This equipment is capable of monitoring fire detection devices such as
smoke detectors and providing a warning alarm if a fire condition is
detected. Good fire detection depends on having adequate numbers of
fire detectors placed in appropriate locations. This equipment should be
installed in accordance with NFPA 72 (NFPA, 1 Batterymarch Park,
Quincey MA 02269). Carefully review the “Fire Escape Planning”
guidelines in this manual.
NOTE: Your installer must enable the fire detection portion of this
equipment before it will work.
Monitoring
This system is capable of transmitting alarms, troubles, and emergency
information over telephone lines to a monitoring station. If you
inadvertently initiate an alarm, immediately call the monitoring station
to prevent an unnecessary response.
NOTE: Your installer must enable the monitoring function before it
will work.

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Section 1: General System
Operation
1.1 Getting to Know Your System
Your security system is made up of a control panel, one or more keypads
and various detectors and sensors. The control panel will be mounted
out of the way in a utility room or basement. The metal control cabinet
contains the system’s electronics and stand-by battery. There is normally
no reason for anyone except an installer or service person to have access
to the control panel.
The keypads each have an audible indicator, an alphanumeric liquid
crystal display (LCD), status lights and command entry keys. The keypad
is used to send commands to the system and to display the current system
status. Each keypad will be mounted in convenient locations inside the
protected premises, near designated points of entry/exit.
Zones and Partitions
The protected premises has been divided by your installer into zones and
partitions. A zone is an area of protection that has one or more detection
sensors connected to it (motion detectors, glassbreak detectors, door
contacts or shock sensors). Asingle zone might be a room, a hallway or a
door or window. Two or more of these zones will be linked together by
the control panel to form a partition.
Apartition is a region of the protected premises.Apartition can be armed
and disarmed independently from other partitions. All of the partitions
together form the entire system.
Somezones willbelongto more thanonepartition, suchaspoints ofentry/
exit and hallways. These are called global zones because they are not
assigned to a single partition.
Access Codes
As a user of the system, you will be assigned a 4- or 6-digit access code.
Access codes are used to arm and disarm the partition(s) to which they
are assigned. Some access codes can perform additional system functions,
such as programming system options and bypassing zones.
Your access code may not allow you to access certain system functions.For
instance, if your code is only allowed to arm and disarm Partition 1, you
will not be able to arm or disarm other partitions, or the entire system.
Keypads
Several LCD keypads will be installed throughout the protected premises,
usually one at each entry/exit door. Some keypads are programmed only
to access a single partition. These are called partition keypads.

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If required, the system may have a global keypad. A global keypad can
access any partition. When you enter your access code at a global keypad,
you will be asked which partition you would like to arm. The keypad will
only offer the partitions available for your access code.
The keypad will display the message “Enter Your Access Code” when it
is not in use. Sometimes, it may display the time and date. Whatever the
display, entering a valid access code on an idle keypad will access the
system.
1.2 How to Arm
Prepare the partition to be armed by closing all protected doors and
windows.Also, ceaseanymovement inareascoveredby motion detectors.
If the time and date appears on the LCD keypad display, press the [#] key.
The “Enter Code to Arm System” message should appear. If the display
reads “Secure System BeforeArming,” ensure that all doors and windows
have been shut and that all motion has ceased.
Once the “Enter Code toArm System” message has appeared, enter your
4- or 6-digit access code. If the access code was entered incorrectly, the
keypad will beep steadily for two seconds.
For Single-Partition Access Codes
When a single-partition access code is entered, the system will select to
arm the partition your code has access to. The “Exit delay in Progress”
message will be displayed and the keypad will beep three times quickly.
The exit delay will begin, providing a window of up to two minutes for
you to exit the partition without causing an alarm.
Exit the premises through the designated exit/entry door. A timer will
appear in the right side of the LCD keypad display indicating the
remainingtime inthe exitdelayperiod. Whenthe allowedexit timeexpires,
the partition will be armed. The message “Enter Code to Disarm System”
will appear on the keypad.
For Multi-Partition Access Codes
When a multi-partition access code is entered, you must tell the system
which partition(s) you wish to arm. The system will only offer to arm the
partitions for which your code is programmed. Once you have entered
your code, the display will read:
(0) TO ARM < >
(Partition Label) R
The lower right hand corner of the display will show the partition status
using the letter “R” for the partitions which are Ready to be armed, “A”
for the partitions which are already Armed and “N” for those partitions
which are not yet secured. To arm the partition indicated on the display,
press the number in parentheses (in this case, [0]) or press the [*] key. The
exit delay will begin, providing a window of up to two minutes for you to
exit the partition without causing an alarm. Once the exit delay has
expired, the partition will be armed.

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Section 1: General System Operation
If you wish to arm another partition, use the arrow (< >) keys to scroll
though the partitions available to be armed by your access code. To select
a partition, enter the number indicated in parentheses, or press the [*]
key. If you have selected another partition, the keypad will display the
following message:
Select (0) < >
Arm Partition R
To arm the partition, enter the number indicated in parentheses, or press
the [*] key. The exit delay will begin in the other partition and the keypad
will read:
Exit Delay
In Progress
This display will remain for a few seconds until the keypad returns to the
previous “(0) To Arm…” display.
1.3 Alternate Arming Methods
Away Arming
Arming the system in the Away mode will have all interior zones and
perimeter zones active. If motion is detected in the interior zones, or if
one of the perimeter zones is violated, the alarm sequence will begin. To
arm in the Away mode, enter your access code, select the partition(s) to
be armed and exit the premises through a designated exit/entry door.
The system will recognize that you have left the premises. Once the exit
delay expires, the system will be armed in theAway mode.
Stay Arming
This feature, if enabled, will allow you to arm the perimeter zones while
leaving some interior zones inactive so that you can remain on the
premises while the system is armed. When you enter your access code to
arm the system and do not exit the premises through a designated exit/
entry door, the system will arm in the Stay mode, automatically bypassing
the interior zones.
The interior zones can be reactivated at any time by entering [*][1] at any
keypad. If you reactivate the interior zones, be sure to only inhabit areas
not covered by motion detectors. To access areas protected by motion
sensors, you must enter your security code to disarm the system.
Arming Without Entry Delay
The entry delay is the period during which someone may enter an armed
areawithoutcausing analarm, providing timeto get to akeypad to disarm
the system. If you wish to arm your system without the entry delay, enter
[*][9] then your access code. TheArmed light will flash as a reminder that
the system is armed and has no entry delay. The system will bypass the
interior zones.An entry through any exit/entry door will create an instant
alarm.

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Quick Arm
When the Quick Arm feature is enabled, the system may be armed by
simplypressing[*][0] instead of your access code. Pleasenote that pressing
[*][0] will only allow you to arm the system; to disarm, you must enter a
valid access code. Your system administrator will inform you if the Quick
Arm feature has been enabled on your system.
1.4 Disarming
Enter the premises through a designated exit/entry door. Entering the
premises through any door not designated as a point of entry will cause
an immediate alarm.As soon as the exit/entry door is opened, the keypad
sounderwill beep and the entry delay will begin. The entry delay provides
a window of up to 255 seconds to disarm the system.
Go to the keypad and enter your access code. If an error is made entering
thecode, press the [#] key and enter the code again.The Armed light will
turn off and the keypad buzzer will stop. A valid access code must be
entered before the entry delay time expires.
If an alarm occurred while the panel was armed, the “View Memory”
messagewill be on the display with thezone name for the zone that caused
the alarm. The display will keep those messages on for two minutes or
until the [#] key is pressed. The keypad will then return to it’s idle state.
Disarming Another Partition
If you have a multi-partition access code, you can disarm other partitions
before entering them. To disarm another partition, enter your access code.
The keypad display will read:
(0) TO ARM < >
(Partition Label) R
Use the arrow (< >) keys to scroll to the partition you wish to disarm.
Remember that only partitions to which your access code is assigned will
be displayed. If the partition you have selected is armed, the letter “A”
will appear on the bottom right-hand corner of the display, as in the
following example:
(2) TO SELECT < >
(Partition Label) A
To disarm the partition, press the number in parentheses (in this case, [2])
or press the [*] key.
1.5 Alarm Memory
To view alarms that occurred while the system was armed, press [*] then
[3]. Alarms caused during the last armed period will be displayed. Press
[#] when you have finished viewing alarms to exit the alarm memory
mode.
NOTE: Tamper alarms will not be shown in alarm memory display.

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Section 1: General System Operation
1.6 If An Alarm Sounds
Fire Alarm
If your system has been installed with fire detectors, a fire alarm will be
indicated by a pulsing siren. If you hear a fire alarm, follow your
emergency evacuation plan immediately (see Section 6.5 “Fire Escape
Planning”).
Intrusion Alarm
An intrusion alarm will be indicated by a continuous bell or siren. An
intrusion alarm may be silenced by entering a valid access code. If the
alarm was unintentional, call local authorities immediately to avoid an
unnecessary response.
You can determine the source of the alarm by entering the alarm memory
mode. Once the source of the alarm has been corrected, the panel can be
restored to its original armed state.
1.7 Zone Bypassing
You can use zone bypassing when access is needed to part of the protected
areawhilethe system is armed.Zones which aretemporarily out of service
due to damaged wiring or contacts may be bypassed to allow system
arming until repairs can be made. Armed zones cannot be bypassed.
Bypassed zones will not cause an alarm. Zones cannot be bypassed once
the system is armed. Bypassed zones are automatically canceled each time
the system is disarmed and must be reapplied before the next arming.
NOTE: For security reasons, your system administrator may program
the system to prevent you from bypassing certain zones.
Bypassing zones reduces your security protection. If you are bypassing a
zone due to damaged wiring or contacts, please notify your system
administrator or call a service technician immediately so that the problem
can be resolved and your system returned to proper working order.
NOTE:Your installermay have included the abilityto bypass fire zones
on your system. Ask your installer for more information.
If fire zone bypassing is possible, when you bypass a fire zone the panel
will indicate a fire trouble until the bypass is turned off. You cannot turn
off fire zone bypasses by disarming and/or arming the system. You must
turn off the bypass manually, as described below.
To bypass zones, enter [*] [1]. You may be required to enter your access
code. A menu will appear outlining the various bypassing options. Use
the arrow (< >) keys to scroll through each option and press the [*] key to
selectit, or pressthe correspondingnumber in parentheses.The bypassing
options are as follows:
[0] Bypass Open Zones – This section will only display the zones which
are currently open or bypassed. Use the arrow (< >) keys to scroll through
these zones. Zones that are open will be indicated by an exclamation (!)
mark in the lower right hand side of the keypad display. To select a zone
to be bypassed, press the [*] key. A “*” will appear next to the zone label
to indicate that the zone has been bypassed.

8
[1] Bypass Zones – This selection takes you immediately to bypassing
zones. Use the arrow (< >) keys to find the zone to be bypassed and press
the [*] key to select it. A “*” will appear next to the zone label to indicate
that the zone has been bypassed.
[2] Clear Bypasses – This selection will allow you to turn bypassing off
for all of the zones in your partition.
[3] Recall Bypasses – This selection will automatically bypass the same
groupofzones which were bypassed the last timethe partition was armed.
[4] Previous Menu – This selection will return the display to “Enter Code
to Arm System.” From here, you will be able to arm the system.
1.8 Trouble Conditions
The alarm control panel continuously monitors a number of possible
trouble conditions. If one of these conditions occurs, the keypad Trouble
light will turn on and a beeping sound will be heard every 10 seconds.
Press the [#] key to silence the keypad. The Trouble light will stay on until
the trouble is cleared.
To view which trouble conditions are present, enter [*] [2] at any keypad.
Use the arrow (< >) keys to scroll through the list of trouble conditions:
If AC Trouble is present, the system has lost its power. This trouble may
bedue to a power outage and shouldbe clearedonce the power is restored.
Ifthe power on the premisesis running normallyand the troublecondition
persists, call your installer for service.
If TLM Trouble is present, the is a problem with the telephone line. If the
telephones on the premises are running normally and the trouble
condition persists, call your installer for service.
Any other trouble condition will require the assistance of your installer.
As soon as a trouble condition occurs, call your installer to have the
problem corrected as soon as possible.

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Section 2: Access Codes
Access codes are used to arm and disarm the system as well as to access
system functions. There are many different codes available on the system.
The Grand System Master Code will be able to perform all system
functions. This includes zone bypassing, activating outputs enabling user
options and programming access codes. The Grand System Master Code
is access code 0001. Normally, only your installer can change this code.
Please ask your installer if you wish to be able to alter this code.
The following sections explain how to program new codes and modify
existing codes. All access code options will also be described.
2.1 Program A New Access Code
This section describes three basic aspects to programming an access code:
• How to select a new access code for programming
• How to program the 4- or 6-digit code
• How to program the user’s name to identify the code
• How to select the partitions the code will be active on
Toselect a new access code for programming,perform the following steps:
1. Enter [*][5] followed by a Master Code.
2. The display will read:
Select (0) < >
User No. Search
Press [0] or [*].
3. The display will read:
Sel. Code (0001) < >
User 1
User 1 (Access Code 0001) is the System Master Code. Your installer
may already have programmed this code. Use the right arrow (>)
key to scroll to the code you wish to program (for example, access
code 0002). Press [*] to select the code.
4. The display will read:
Select (0) < >
ProgramCode
This is the Program Code menu. Use the right arrow (>) key to scroll
though each display in the Program Code menu. Each display
pertains to a different aspect of access code programming, including
the three listed below. To select any menu item for programming,
press [*].

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Program Code
To program the code for the new access code, perform the following:
1. From the Program Code menu, use the arrow keys to scroll to the
first message: “Select (0) Program Code.” Press [0] or [*] to program
the access code.
2. The display will indicate “Enter Digits” followed by “AAAA.” This
is the default setting for the access code. Enter four digits for the new
code.
3. Press [#]. The display will return to “Select (0) Program Code.” The
new code has been programmed.
6-digit access codes are available. Talk to your installer if you require 6-
digit access codes on your system.
NOTE: Do not program access codes that can be easily guessed and
will compromise the security of your system (e.g. 1111 or 1234).
Edit User Name
To program the user name for the new access code, perform the following:
1. From the Program Code menu, use the right arrow (>) key to scroll
to the following display:
Select (2) < >
Edit User Name
2. Press [2] or [*].
3. The display will read “Program Name.” For access code 0002, the
default name will be “User 2.” Enter the new access code name using
the number keys in the following manner:
The letters of the alphabet have been divided up among the 1 to 9 number
keys on the keypad as follows:
[1] = A, B, C, 1 [2] = D, E, F, 2 [3] = G, H, I, 3 [4] = J, K, L, 4
[5] = M, N, O, 5 [6] = P, Q, R, 6 [7] = S, T, U, 7 [8] = V, W, X, 8
[9] = Y, Z, 9, 0 [0] = Space
For example, if you press the [4] key once, the letter “J” will appear above
the cursor on the display. Press the [4] key again, the next letter “K” will
appear, and so on. If a different number key is pressed, the cursor will
automatically move to the right one space. To erase a character, use the
[<] [>] keys to move the cursor under the character, then press the [0] key.
(See section 2.4 for other options available when programming user
names.)
4. Once the new name has been entered, press [#]. The display will
return to “Select (2) Edit User Name.”
Edit Partition Mask
Your installer has divided the system into partitions. The system may
contain one or more partitions. In order for an access code to function,
you must program which partitions the code will be active on. If your
system only has one partition, you must activate the code for partition 1.