Dune HD Duo 4K User manual

UHD 4K and HEVC Enabled IPTV/VOD/OTT Media Player
User Manual

Introduction
Dune HD Duo 4K is an advanced solution for playback of 4K and Full HD video, high-
quality audio, IPTV and VOD content, digital TV channels.
This media player sets an entirely new standard for home entertainment. It supports
the majority of digital audio and video formats, including the most modern HEVC
video codec with one billion colors (10-bit color encoding), all modern 3D video
standards such as MVC, Side-by-Side and Top-and-Bottom, audiophile HD audio
with high resolution up to 24-bit / 192 KHz, etc.
Dune HD Duo 4K is equipped with two internal 3.5" SATA HDD racks with hot-swap
support, three USB ports, SD card slot, 1Gbit Ethernet, 802.11n Dual Band 2T2R
Wi-Fi, built-in DVB-T/T2/C tuner (option), built-in Z-Wave controller (option), and a
variety of advanced audiophile features, including the famous ESS SABRE32
Reference DAC, XLR balanced stereo audio output, S/PDIF audio input, USB audio
input (option).
Key Features
џHi-end media processor: Sigma Designs SMP8758 chip from the famous
vendor of high-end media processors, with the new Dual Core ARM CPU (4x
more power than before)
џ4K video playback: Decode 4K video content in various popular formats
(including H.265 10-bit) (up to 4Kp30)
џ4K video output: Output 4K content with pixel-to-pixel precision to 4K TV
џSD/HD to 4K conversion: Automatically increase resolution of SD/HD content
to 4K
џVXP: Professional-grade video processing engine for the best possible picture
quality of any content
џHEVC: Play video encoded using the latest H.265 codec (2x picture quality
increase over H.264)
џ10-bit color encoding: Play video encoded using the newest 10-bit H.265
standard
џBlu-ray menu: Enjoy full Blu-ray menu navigation or use simple BD Lite menu at
your discretion
џTrue 24p output: Ensure perfectly smooth playback of Hollywood movies due
to full support for 24p (23.976) framerate
џAdvanced media player: Play video in MKV and other modern video file
formats, including top quality 4K and HD with very high bit rates (100 Mbit/s+)
џ3D video: Play all popular 3D video formats, including MVC, SBS, Top/Bottom
DUNE HD DUO 4K
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USER MANUAL
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џHD audio: Output studio-quality high definition audio tracks (Dolby TrueHD,
DTS HD MA) to your a/V receiver
џDolby Atmos 3D audio: Enjoy the newest 3D audio format from Dolby using
Dolby Atmos pass-through capability
џHi-End music: Play very high-quality (up to 192 KHz / 24-bit) music files in
various formats (FLAC, Monkey's Audio APE, WAV/PCM, Super Audio CD, etc)
џNetwork player: Connect to local network and play content directly from PC or
NAS via UPnP, SMB, or NFS
џHDD player: Play content from any HDD (internal, USB, NAS) of any size
(including the newest 6TB+ HDD models)
џTwo HDD racks with hot-swap function: Easily and quickly insert and
exchange internal 3.5" SATA HDDs for nearly unlimited storage capacity
expansion
џSilent cooling: Enjoy efficient and silent cooling of your internal HDDs due to
120mm high-end ultra-low-noise fan
џBuilt-in storage: 8GB flash memory for applications and system needs
џUSB ports: Conveniently connect USB HDDs, USB flash drives, USB card
readers, USB hubs and other USB devices
џSD card slot: Conveniently use SD memory cards
џFull range of A/V output connectors: HDMI output, S/PDIF optical audio
output, S/PDIF coaxial audio output, analog stereo audio output, composite
video output
џ1Gbit Ethernet port: Ensure the best performance when connecting to your
local network via cable
џ802.11 Wi-Fi with both 2.4 GHz support and 2T2R (two antennas): Ensure
the best performance when connecting to your local network via air
џDVB-T/T2/C tuner (option): Watch and record digital terrestrial or cable TV
channels (free-to-air broadcasts)
џIR extender: Easily organize hidden installation of the media player when
needed via included external IR eye
џControl4: Integrate seamlessly into Smart Home installations based on
Control4 technology via ready-to-use Control4 driver

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Audiophile Features
џAudiophile-grade audio DAC: Enjoy audio quality of the famous ESS
SABRE32 Reference DAC (ES9018K2M)
џDual audio output: Use standard stereo RCA connectors or balanced XLR
connectors
џXLR balanced stereo output: Use professional ultra-low-noise analog audio
connection
џGalvanically isolated connectors: Benefit from reduced noise and jitter on
all S/PDIF connectors (including coaxial S/PDIF output and coaxial S/PDIF input)
џAudio inputs: Use Duo 4K as a high-quality audio DAC by connecting external
digital audio sources via S/PDIF or (optionally) USB
Other Features
џIPTV: Watch and record IPTV channels
џInternet radio: Listen and record Internet radio stations
џApplications: Easily install various applications and plugins with additional
functionality from Dune Store or third parties
џFile browser: Convenient file browser with powerful file management features
(copy, move, delete, rename, organize, sort)
џPlaylists: Build playlists from folders or use your own playlists, with repeat and
shuffle functions
џJukebox: Use various Jukebox applications to organize your media collection
into a convenient user interface with cover-art browsing
џCustomizable user interface: Enjoy a variety of user interface skins,
customization options and Jukebox applications
џInternet browser: View Internet web sites on your TV using the built-in web
browser
џHLS: Ensure the best quality of Internet video using Apple HLS adaptive bitrate
streaming protocol
џDASH: Get access to the newest Internet video services using MPEG-DASH
adaptive bitrate streaming protocol
џVideo output flexibility: Output video in any resolution (from SD to 4K) and
framerate (from 24p to 60)
џVideo upscaling: High-quality upscaling of DVD and any other SD video
content to 4K, Full HD (1080p) and other HD resolutions
џAuto framerate: Output video with original framerate to ensure absolute
smooth playback for all kinds of content
џAuto resolution: Get maximum possible video quality when connecting to
advanced TV / video processing equipment
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џDune Network Playback Accelerator: Special optimizations ensuring best-
in-class network playback performance and enabling smooth playback of any
supported kind of media content via any network protocol (including NFS and
SMB)
џBuilt-in NAS function: Access files on attached storage devices (HDD, USB
drive, etc) from local network (via SMB, FTP, UPnP/DLNA)
џWi-Fi access point: Use media player as a Wi-Fi access point and Internet
router
џIP control: Control media player from PC or iOS/Android mobile devices and
integrate with various Smart Home environments
џiOS and Android apps: Use a variety of available companion applications for
iOS/Android mobile devices
DUNE HD DUO 4K

Package Contents
23
46
1. Dune HD Duo 4K media player
2. Remote control
3. HDMI cable
4. Ethernet cable
5. IR extender cable
6. Power supply cord
7. 2 x Wi-Fi antennas
8. User manual
1
78
NOTE: Additional items (optional) may be included into the package, depending
on player configuration, region, and distributor.
5
6
USER MANUAL
LIGHT
TV
ENTER
POP UP
MENU
INFO
TOP
MENU
RETURN
V+
V-
P+
P-
SETUP
RECENT
SEARCH
TV MOVIES MUSIC
SUBTITLE MODE AUDIO
ZOOM
REC
AV IN TV POWER
TV INFO SET
ABCD
CLEAR SELECT
cap / num
.:/
ghi
pqrs
abc def
jkl mno
tuv

7
1
4 5 6 7 8
1. DVB-T/T2/C RF input (option)
2. DVB-T/T2/C RF loop output (option)
3. XLR balanced analog stereo output
4. Analog stereo output
5. Coaxial S/PDIF audio input
6. USB audio input (option)
7. HDMI output
8. Coaxial S/PDIF audio output
9. Optical S/PDIF audio output
10. Composite video output
11. Ethernet 10/100/1000
12. 2xUSB 2.0 host
13. IR extender port
14.100-240V AC input
15. Wi-Fi antennas
Designed and made by DUNE HD
S/PDIFAUDIO IN
USB IN
(option)
S/PDIF
IN CVBS
ANTENNA
15
1
4 118 14
2 3 5 6 7 9 10 12
13
Front View
Rear View
2 3
1. Left HDD rack
2. Display
3. Right HDD rack
4. On/off button
5. LED indicator
6. Control buttons
7. SD card slot
8. USB 2.0 host
DUNE HD DUO 4K

8
LIGHT
TV
ENTER
POP UP
MENU
INFO
TOP
MENU
RETURN
V+
V-
P+
P-
SETUP
RECENT
SEARCH
TV MOVIES MUSIC
SUBTITLE MODE AUDIO
ZOOM
REC
AV IN TV POWER
TV INFO SET
A B CD
CLEAR SELECT
cap / num
.:/
ghi
pqrs
abc def
jkl mno
tuv
USER MANUAL
Remote Control
LIGHT — turn the remote control backlight on/off.
POWER — turn the player on/off.
TV section (UP, DOWN, AV IN, TV INFO, TV POWER,
SET) — programmable buttons to control TV or other
external equipment; use SET button to learn the other 5
buttons.
TV, MOVIES, MUSIC — hot keys to quickly access TV
channels / Movies / Music functionality (when available).
(PLAY), (PAUSE), STOP, (NEXT), (PREV),
(FWD), (REW), REC, ZOOM, SUBTITLE, AUDIO,
MODE — control the playback and some other player
functions.
Arrows    , ENTER, RETURN, TOP MENU, POP
UP MENU, INFO — main buttons for controlling the player
(navigate across the items on the screen, open/use the
currently selected item, go back to the previous screen, go
to the main menu, show/hide popup menu with actions for
the currently selected item or the current player state,
show/hide information about the currently selected item or
the current player state, control some other player
functions).
V+/V- (volume up / volume down) — adjust the volume.
P+/P- (page up / page down) — scroll up and down in
various lists, switch to the next/previous TV channel, control
some other player functions.
MUTE — turn the sound on/off.
RECENT — switch to recently watched channels/movies
or other recent items.
SETUP — enter/leave the setup menu; adjust playback
settings during playback.
SEARCH — access the search / time search functions.
MOUSE — toggle virtual mouse (if available).
0–9 — enter numbers and text; control some other player
functions.
CLEAR — delete the last entered character, delete the
currently selected item, control some other player
functions.
SELECT — switch text input mode, add the item to the
selection list, control some other player functions.
A (Red), B (Green), C (Yellow), D (Blue) — control various
player functions.

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Installation
Ensure there is enough space around the player for proper cooling. The space at
each side should be not less than 10 cm. When installing the player in an enclosed
cabinet, please ensure proper airflow and cooling inside the cabinet.
When installing the player in a hidden location, such as enclosed cabinet, you can
use the IR extender cable to allow the infrared signal from the remote control to reach
the player.
Getting Started
Ensure the RC has batteries installed.
Connect the player to your TV and to other A/V equipment in an appropriate way. Use
HDMI connection to get the best possible quality of video and audio. Make sure to
switch off the player and all relevant A/V equipment before connecting them. Ensure
your TV and other A/V equipment are configured to use proper inputs. Connect the
power cord to the player and switch the player on using the power switch on the back
panel of the player.
The player will perform its initial loading procedure, which may take up to about 1
minute. During the loading procedure, "DUNE HD" logo is shown on the TV screen.
If you do not see "DUNE HD" logo on the TV screen when you switch on the player, it
may mean some problem with the connection between the player and the TV or that
a wrong video input is chosen in the TV or A/V receiver/switch. In this case, recheck
the cables and the settings of the TV or A/V receiver/switch, or try to use different
cables or a different way of connecting the player to the TV.
If you see "DUNE HD" logo on the TV screen when you switch on the player, but then
the picture disappears and the other picture does not appear during at least 10
seconds, it may mean that a wrong video output mode is configured in the player. In
this case, press the "MODE" RC button, and then press one of the RC buttons "1",
"2", "3", "4" or "5" to switch to a different video output mode (see "Quick Setting of
Video Output Mode" for more information).
Finally, you should see the initial setup wizard, which will allow you to perform the
initial player configuration. After that you should see the main screen of the player
menu. The main screen shows menu items which allow the use of different player
functions and access to all storage devices and network drives connected to the
player.
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Adjust the player settings as needed using "Setup" menu.
Quick Setting of Video Output Mode
The “MODE” RC button allows quick setting of video output mode without entering
the player setup menu. This way of video output configuration may be required if you
see no picture on the screen after connecting your player to a TV.
Press the “MODE” RC button and then one of the RC buttons “1”, “2”, “3”, “4”, or “5”
to switch to one of the following video output modes respectively:
1. Composite PAL
2. Composite NTSC
3. HDMI, 480i, 60 Hz
4. HDMI, 720p, 60 Hz
5. HDMI, 1080i, 60 Hz
After you see a picture on the TV screen, press the “ENTER” RC button, and then go
to the player setup menu to perform a more precise configuration of the video output
mode if needed.
NOTE: The procedure of quick setting of video output mode cannot be used during
playback and in some other cases. To ensure this procedure can be used, switch the
player off, then switch the player on, and then wait about 1 minute to ensure the
player loading is finished. After that press the "STOP" RC button to ensure playback
is stopped. Then use the "MODE" RC button.
Using USB Drives
To use a USB drive, attach the USB drive to a USB port of the player.
The player shows items corresponding to the attached USB drives in the "Sources"
section of the player menu.
When connecting a USB drive requiring significant power (such as USB HDD), use an
external power supply for the USB drive. Power provided by the USB ports of the
player may not be enough for correct functioning of the USB drive.
NOTE: Do not disconnect or switch off the USB drive when some write operation is in
progress.
USER MANUAL