Dupray Carmen Super Inox User manual

Instruction manual
Manuel d’utilisation

DUPRAY.COM
1-800-881-8482
DUPRAY CANADA
3700 St-Patrick Suite 214,
Montreal, QC,
H4E 1A2
DUPRAY USA
40E Main Street Suite 168,
Newark, DE,
19711
ENGLISH................................................................ 01
FRANÇAIS ............................................................. 21

TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.......................................................................................................................................................... 03
DESCRIPTION ............................................................................................................................................................................................ 06
ACCESSORIES ............................................................................................................................................................................................ 07
HOW TO USE YOUR STEAM CLEANER ........................................................................................................................................................ 08
REFILLING WITH WATER ............................................................................................................................................................................ 09
REFILLING WITH DETERGENT .................................................................................................................................................................... 09
FEATURES ................................................................................................................................................................................................. 10
USING THE ACCESSORIES ......................................................................................................................................................................... 11
MAINTENANCE .......................................................................................................................................................................................... 14
TECHNICAL SPECIFICATIONS..................................................................................................................................................................... 16
TROUBLESHOOTING.................................................................................................................................................................................. 17
WARRANTY ................................................................................................................................................................................................ 19
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IMPORTANT SAFETY INSTRUCTIONS
When using your steam cleaner, basic safety precautions should always be followed. Please read the following instructions carefully
as they provide important information concerning how to install, use and care for your steam cleaner.
• Use the steam cleaner only for its intended use.
• To protect against a risk of electric shock, do not immerse
the steam cleaner in water or any other liquids.
• The steam cleaner should always be turned o before plugging it into
or unplugging it from a wall outlet. Never pull the power cord
to disconnect from the outlet; instead grasp the plug and pull
to disconnect.
• Do not let the power cord touch hot surfaces.
• Let the steam cleaner cool completely before putting it away.
Wrap the power cord around the handle bar when not in use.
• WARNING: Do not operate the steam cleaner with a damaged cord,
plug, safety device, hose, trigger gun or if the steam cleaner has been
dropped or damaged. This will void any and all warranties. Please
contact Dupray at 1-800-881-8482 for repair procedure,
or visit dupray.com.
• Keep away from children.
• Do not leave the steam cleaner ON while unattended.
• Do not use this unit in the presence of explosive
and/or flammable fumes.
• Keep ventilation slots free from dust.
• Never drop or insert any object into ventilation slots.
• To prevent overheating, unravel the electrical cord completely.
• Do not operate where aerosol (spray) products are being used
or where oxygen is being administered.
• To disconnect, turn o the main power button (9),
then remove the plug from the main power.
• Never put away your steam cleaner while it is still hot. There is no need
for emptying the tank unless you intend to leave it unused for a long
period of time.
• Follow all user instructions in this manual.
• Never pull the machine by the steam hose. Move the machine instead.
• Handle might get hot during use.
• When using the steam cleaner on an uneven surface ensure
the machine is blocked in place.
• Sound pressure levels do not exceed Lpa<99db (A).
• Do not freeze.
• This is machine is intended for commercial use only.
• The electric supply connection shall be made by a qualified
electrician and comply with IEC 60364-1.
• It is recommended that the electric supply to this machine should
include either a residual current device that will interrupt the supply
if the leakage current to earth exceeds 30ma for 30ms or a device,
which will prove the earth circuit.
• This machine is equipped with two safety valves, able to ensure the safety
of the machine itself in case other primary control devices are ineicient
(due to a failure). Due to the extreme importance of these components
and as not to compromise the safety of the machine, it is recommended
to provide to check them and to substitute them through and authorized
service center every 2 years starting from the purchasing date.
• This machine is equipped with a pressure switch able to check
and to maintain the pressure under certain preset limits
(ref. «Rated pressure» on the technical label underneath the machine).
In case there would be a steam leakage on the lower side of the
machine, it means that the functioning of this device has been
compromised and the safety valve has been involved as to limit
the boiler’s internal pressure.
It is recommended not to use the machine, immediately unplug
the machine from the power feeding and call the service center.

IMPORTANT WARNING
Steam is a powerful tool. Like any other tool, it should be used with caution. Certain surfaces, fabrics, materials and finishes are water
and heat sensitive and can be damaged or discolored by steam. ALWAYS check with the manufacturer of the surface or product being
cleaned before using steam. TEST a small, hidden surface to make sure the surface can be steamed.
DO NOT leave steam in one spot on any surface for any period of time with a wet cleaning cloth/pad attached as this will damage your floors.
DO NOT use on unsealed wood, on wood or tile floors that are highly worn, unfinished or have a wax or oil finish.
Surfaces that have been treated with wax or no-wax floors may be damaged by heat.
DO NOT use on leather, synthetic fabrics, velvet or other delicate, steam-sensitive materials.
DO NOT use the steam cleaner for any other purpose than what is described in the instructions manual.
In no event is Dupray liable for incidental or consequential damages to anyone, of any nature whatsoever. Some states/provinces
do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
WARNING: Do not use this machine in the presence
of flammable liquids, or dusts that are hazardous to health.
WARNING: Operators shall be adequately instructed
on the use of this steam cleaner.
WARNING:This machine is not suitable for picking up hazardous dust.
WARNING: If liquid escapes from the machine, switch OFF immediatly.
WARNING: High pressure jets can be dangerous if subject to misuse.
The jet must not bedirected at persons, live electrical equipment
or the machine itself.
WARNING: Do not use the machine within range of persons
unless they wear protective clothing.
WARNING: Do not direct the jet against yourself or others in order
to clean clothes or foot-wear.
WARNING: Risk of explosion - Do not spray flammable liquids.
WARNING: High pressure cleaners shall not be used by children or
untrained personnel.
WARNING: To ensure machine safety, use only original spare parts
from the manufacturer of approved by the manufacturer.
WARNING: High pressure hoses, fittings and couplings are important
for the safety of the machine. Use only hoses, fittings and couplings
recommended by the manufacturer.
WARNING: The hand -arm vibrations data, referred to this device,
are not metioned as they are bellow 2.5 m/s
WARNING: This machine is built with a safety valve to protect
the steam cleaner in case of a primary control failure.
It is recommended to have an authorised service center verify
the integrity of this safety valve and replace it if needed every 2 years.
WARNING: Do not disassemble the accessories while the machine
is supplying steam.
CAUTION: This machine is for indoor use only.
CAUTION: This machine shall be stored indoor only.
CAUTION: RISK OF BURNS
• This appliance produces steam at a very high temperature.
• The steam cleaner and its accessories can get very
hot always use appropriate precautions.
• Avoid direct skin contact.
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ELECTRICAL INSTRUCTIONS
110V: To avoid a circuit overload, do not operate another high-wattage appliance on the same circuit simultaneously
with the steam cleaner. If an extension cord is necessary, a 15-amp rated cord with a 3-prong grounded plug
should be used. Cords rated for less may overheat and cause damage.
220V: The electrical connection of this devise must be made by a qualified electrician and comply with UL/CSA regulations.
Only use this steam cleaner with a 220V/240V electrical outlet with a minimum of 20amps available.
If you’re using a generator, you will require a minimum of 4000 W running power on 220V/240V.
EXTENSION CORD
3-PRONG GROUNDED PLUG
This system features a 3-prong grounded plug. As a safety feature, this plug will fit into a grounded outlet only one way.
If the plug does not fit fully into the power outlet, contact a qualified electrician. Do not attempt to defeat this safety feature.
WARNING: Inadequate extension cords can be dangerous. If an extension cord is used, it shall be suitable for outdoor use,
and the connection has to be kept dry and o the ground. It is recommended that this is accomplished by means
of a cord reel which keeps the socket at least 60mm above the ground.
WATER INSTRUCTIONS
Your steam cleaner has been designed to use with normal tap water. In order to extend the life of this product,
if you are living where the level of water hardness is very high, we recommend using 50% normal water with 50% distilled water.
IMPORTANT: Never put anything else other than water in the boiler.
IMPORTANT: Always respect the surface that you are cleaning, adhere to the surface cleaning instructions.
Do a colour test on a hidden section before you begin cleaning.

DESCRIPTION
1. VACUUM HEAD
2. MAIN VACUUM BUTTON
3. VACUUM FILTER
4. HOLDING CLAMPS
5. VACUUM DRUM
6. VACUUM HOSE LOCKING BUTTON
7. VACUUM HOSE CONNECTION
8. VACUUM ELECTRICAL CORD
9. MAIN POWER BUTTON
10. BOILER ACTIVATION BUTTON
11. STEAMREADY™ INDICATOR
12. LOW WATER INDICATOR
13. HANDLE BAR
14. SMALL BASKET
15. LARGE BASKET
16. DETERGENT TANK CAP
17. DETERGENT TANK
18. DETERGENT TANK DRAIN PLUG
19. WATER TANK CAP
20. WATER TANK
21. WATER TANK DRAIN PLUG
22. CONNECTION FOR VACUUM ELECTRICAL CORD
23. ELECTRICAL CORD
24. STEAM HOSE CONNECTION OUTLET
25. BOILER DRAIN CAP
26. DETERGENT FLOW REGULATOR
(110V MODEL ONLY)
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ACCESSORIES
27. STEAM HOSE LOCKING PIN
28. STEAM HOSE CONNECTOR
29. VACUUM HOSE CONNECTOR
30. STEAM VACUUM HOSE
31. BLOCKING LATCH
32. STEAM RELEASE TRIGGER
33. VACUUM ACTIVATION SWITCH
34. STEAM PRESSURE MINIMUM
35. STEAM PRESSURE MEDIUM
36. DETERGENT INJECTION
BUTTON
37. EXTENSION TUBES
38. LANCE
39. STEAM SCRAPPER
40. SMALL NYLON BRUSH
41. SMALL BRASS BRUSH
42. SMALL STAINLESS
BRUSH
43. STAINLESS STEEL
GUM REMOVAL BRUSH
44. THREADED TRIANGULAR
NYLON BRUSH
45. PLUNGER TOOL
46. LARGE NYLON BRUSH
47. STEEL WOOL
48. CONNECTOR
49. RECTANGULAR TOOL
50. CLOTH HOLDING CLIPS
51. BRUSH INSERT
52. SQUEEGEE INSERT
53. CARPET INSERT
54. MICROFIBER CLOTH
55. MICROFIBER PAD
56. WINDOW TOOL
57. GUM REMOVAL TOOL
58. SUCTION LANCE
59. SUCTION NOZZLE
60. BRUSH/SQUEEGEE
INSERT
61. BRISTLE
UPHOLSTERY TOOL

HOW TO USE YOUR STEAM CLEANER
Unpacking: Insert the handle bar (13) into the cart and install the two baskets (14 and 15).
1. Fill the blue water tank (20) with up to 0.8gal / 3 litres of clean tap water.
Securely replace the water tank cap rubber cover. Never put detergent in the water tank!
2. Fill the yellow detergent tank (17) with up to 0.8gal / 3 litres of diluted detergent solution
(see the Refilling with detergent section for details on page 9).
3. Connect the steam cleaner electrical cord (23) to a power outlet.
For 110 V : Unravel completely the electrical cord (23). Connect the electrical cord to a 15 or 20 amp 110V/120V power outlet.
(make sure the circuit is not already used by another high wattage appliance).
For 220 V : Connect to a 220V/240V electrical outlet with a minimum of 20amps available. If you’re using a generator,
you will require a minimum of 4000W running power on 220V/240V. Ask a certified electrician to make sure the voltage
and amperage correspond to your steam cleaner specifications and that your steam cleaner is safely wired.
4. Turn ON the main power button (9) and press the boiler activation button (10). The SteamReady™ indicator (11)
will light up when the steam cleaner is ready to use, aer approximately 15-20 minutes on 110 V, 5-10 minutes on 220 V
of heat up time.
5. Connect the vacuum electrical cord (8) to the connection (22) on the steam cleaner. Press the main vacuum button (2)
if you want to use the vacuum.
6. Connect the steam hose (30) by inserting the steam hose connector (28) in the steam hose connection outlet (24) and press firmly
until the hose locking hook clicks. Connect the vacuum hose (29) into the vacuum hose connector (7). To release, press the vacuum
hose blocking button (6).
7. Select the desired steam pressure (on the hose handle) between minimum (34) medium (35) and maximum (34 and 35).
8. Connect the steam hose (30) to the accessory that you want to use.
9. To release steam, press the steam release trigger (32) on the hose handle.
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10. When the steam cleaner is low on water, an audible alarm will come on and the low water indicator (12) will light up,
indicating the need to safely refill with water.
11. When you are done using your steam cleaner, turn the unit OFF by pressing on the main power button (9) and by turning OFF
the boiler activation button (10). Your steam cleaner is now ready for storage aer it cools down.
WARNING : Always turn OFF the main power button (9) when leaving the machine unattended.
12. It is safe to leave water in the boiler when the steam cleaner is not in use. If it is for an extended period of time (months),
then it is best to flush out the remaining water from the boiler. To do so, follow the water removal instructions as outlined
in the maintenance of the boiler section. You can also drain the blue water and yellow detergent tanks by unscrewing
the tank drain caps (18 and 21) under the unit.
REFILLING WITH WATER
Equipped with CST™ (Continuous Steam Technology), your steam cleaner can be refilled at anytime during operation.
When the water level inside the tank is low, the low water indicator light (12) will turn ON and the low water alarm will sound.
You can simply refill the water up to a maximum of 0.8 gal / 3 liters.
IMPORTANT: Never put anything else other than water in the boiler.
REFILLING WITH DETERGENT
You can refill the yellow detergent tank (17) at any time. Do not put anything else than authorized non-foaming diluted detergent in the
tank. Always dilute the solution to approximately 1 part concentrated detergent to 10 parts water. Putting only water in the detergent
tank can cause faults to the mixing circuit. To drain the detergent tank, unscrew the water tank cap (20) located under the tank cleaner.
If the detergent doesn’t come out, you need to prime the pump. Please refer to the troubleshooting section on page 17.
WARNING: Once heated to temperatures above 100°C,
some detergents available in commerce will emanate
highly dangerous toxic gases. Always use the detergent
injection feature in a well ventilated area.
Always consult the MSDS data sheet from the manufacturer.
WARNING: Detergents used in extraction systems are foamy
and will cause damages to the machine.
WARNING: Never put any solvents or acidic detergent inside the detergent
tank. WARNING: This machine has been designed for use with cleaning agent
supplied or recommended by the manufacturer. The use of other cleaning
agents or chemicals may adversely aect the safety of the machine.

FEATURES
This model is equipped with the following features:
LOW WATER INDICATOR (12)
A red warning light signals that the water needs to be refilled. If you wish to continue steam cleaning,
see the “Refilling with Water” instructions.
VARIABLE PRESSURE CONTROL (34, 35)
With the steam pressure regulator, it is possible to select the steam pressure that you wish to use during your cleaning
from minimum (34), medium (35) and maximum (34 and 35).
WET/ DRY VACUUM
To activate the vacuum, press the main vacuum button (2) on the vacuum head (1). Activate the vacuum with
the vacuum activation switch (33) on the hose handle. Make sure the vacuum is properly connected to the
steam cleaner behind the unit (22). You can use the vacuum independently from the steam cleaner.
DETERGENT INJECTION (36)
To release a jet of detergent in the steam, press the detergent injection button (36) and hold the steam release trigger (32)
at the same time. Do not hold for more than 5 seconds at a time.
On 110V models, you have a detergent flow regulator knob (26), that controls how much detergent is released.
STEAMREADY™ INDICATOR (11)
Lets you know when the steam cleaner is operating at optimal pressure and ready to use.
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USING THE ACCESSORIES
CONNECTING THE HOSE (30)
Insert the steam hose connector (28) into the steam hose connection outlet (24) all the way, making sure it cannot be pushed in further.
Ensure the hose locking pin (27) is in place. Insert the vacuum hose connector in the connection (7) on the drum (5).
WARNING: This hose contains electrical connections, do not immerse in water for cleaning.
CONNECTOR (48)
The connector is used to connect the rectangular tool or the window tool to the steam hose or to the extension tubes.
Simply slide it in place and lock it with the yellow blocking pin.
EXTENSION TUBES (37)
Connect the steam hose (30) to the extension tubes (37), until the accessory lock snaps in.
All the accessories are connected the same way.
RECTANGULAR TOOL (49)
The rectangular tool (49) is used to clean walls, floors and carpets. Use it with the microfiber cloth (54)
or to the microfiber pad (55) to glide smoothly over the surface by attaching it to the cloth holding clips (50).
Change the cloth when saturated with dirt. Use the rectangular with the brush or squeegee insert (51, 52)
tool directly when you need additional scrubbing action, for example when cleaning ceramic or porous tiles.
These inserts cam be easily installed on the rectangular tool. You will need the connector (48) to connect
to the extension tubes or to the steam hose. Use the carpet insert (53) to glide over carpet.

MICROFIBER PAD (55)
The microfiber pad (55) is used to glide smoothly over floors and carpets. To use this accessory, place the rectangular tool
directly over it. Wrap the extremities of the cloth around the tool and under the cloth holding clips (50).
IMPORTANT: Always respect the surface that you are cleaning, adhere to the surface cleaning instructions and do a colour
test on a hidden section before you begin cleaning.
WINDOW TOOL (56)
The window tool (56) makes the cleaning and degreasing of windows easy. Attach the window tool to the extension tubes (37)
or directly on the steam hose (30). You will need the connector (48) to install the window tool on the steam hose
or to the extension tools. Use the foam side to steam, scrub and vacuum the window and flip the tool to wipe o dirt
and condensation using the squeegee side. Wipe corners with a cloth.
CAUTION: During cold weather, warm up the windows with the window tool from a 2”-4” distance and with very little steam flow before starting
the actual cleaning ( to prevent possible damage to the window ).
BRISTLE UPHOLSTERY TOOL (61)
The bristle upholstery tool is the standard tool for steam cleaning, scrubbing and vacuuming furniture, chairs,
car carpet, seats and more.
GUM REMOVAL TOOL (57)
The gum tool is used to remove chewing gum from any surface. Use it with the threaded stainless steel gum brush (43)
for cement surfaces or with the threaded triangular nylon brush (44) for delicate surfaces.
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LANCE (38) WITH BRUSHES (40, 41, 42)
(NYLON, BRASS, STAINLESS STEEL)
The lance (38) can be used with or without one of the brushes supplied with the steam cleaner. For items that are particularly prone
to scratches, it is best to use the lance without a brush. For all other areas, start with the nylon brush (40) (least abrasive) and carefully
work your way up to the brass (41), then the stainless steel brush (42). It is always best to be careful when using the brushes to prevent
damage or scratching of delicate surfaces.
The use of the lance alone is particularly good for cleaning and degreasing many working surfaces, ventilation hoods, oven doors,
ventilation grating, kitchen furniture, stainless steel or enamel sinks, hand-basins, bath-tubs, water taps (to remove scale and water
residue), doors, metal frames, car wheel rims, pet areas etc. The nylon brush, because of its soness, is ideal for removing the dirt from
grout, sinks and other surfaces where you need some light scrubbing action, but need to be careful not to scratch the surface. Use the
large nylon brush (46) with or without the steel wool (47) to clean larger surfaces.
Tougher cleaning jobs may require the use of the brass brush that is supplied.Please make sure you are careful that this tool does not
scratch the surface. Brass is tougher than nylon, but soer than stainless steel.
For surfaces (grout for example) where the dirt is not being properly lied with the nylon brush, carefully using the brass brush
may give the best results.
For the toughest cleaning assignments (very caked on grease, rust, BBQ grills, very dirty grout), we recommend that you use
the stainless steel brushes (42).
When using the lance with or without the brushes, you will need a cloth to wipe o the moisture and dirt that has
been lied through cleaning.
IMPORTANT: Always respect the surface that you are cleaning, adhere to the surface cleaning instructions and do a colour
test on a hidden section before you begin cleaning.
STEAM SCRAPPER (39)
The steam scrapper (39) is used for removing stickers, wallpapers and adhesives. Attach it to the lance (38), and let steam dissolve
the glue. Slowly pull the adhesive with your fingers to remove it.

PLUNGER TOOL (45)
The plunger tool (45) is used to unclog drains. Attach the plunger tool to the lance (38), place the tool firmly on the drain
and blow the steam inside the drain for a few seconds. Steam will melt away residue and remove odors.
SUCTION LANCE AND NOZZLE (58, 59)
Used for general cleaning, insert the brush/squeegee insert (60) into the suction nozzle.
MAINTENANCE
MAINTENANCE OF THE BOILER
To maintain your steam cleaner in good condition and to ensure constant performance, we recommend that you periodically clean
the boiler aer every 50 hours of use or less depending on the water hardness.
CLEANING INSTRUCTIONS
WARNING: Before cleaning the boiler, please make sure that the boiler is at room temperature, that it has not been used
for at least 8 hours, and that the steam cleaner is disconnected from the power source.
1. Place the steam cleaner above a sink or a bucket. Unscrew and remove the boiler drain cap (25) using the provided Allen key.
Empty all the remaining water in the boiler. Put the boiler drain cap back on. Empty the water from the water tank (20) by the drain (21).
2. Refill the water tank with equal parts of water and white vinegar (for a maximum of 0.5 gal or 2 L).
Reconnect the steam cleaner to a power outlet and turn the steam cleaner ON (9). Doing so will fill the boiler with the vinegar solution.
Do NOT press the boiler activation button (10).
3. Turn the steam cleaner OFF (9), disconnect and let sit overnight.
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4. Replace the steam cleaner above a sink or a bucket. Unscrew and remove the boiler drain cap (25).
Empty the vinegar solution into the sink or bucket.
5. Flush the system with clean water by refilling the water tank with 0.8 gal / 3 L of water, reconnecting the steam cleaner to a power outlet and
turning the steam cleaner ON (9). Do NOT press the boiler activation button (10)! At this point the boiler drain cap (25) is still removed.
6. Let the water drain into the sink or bucket from under the machine until the water tank is empty.
7. Replace the boiler drain cap (25). Refill the water tank with 0.8 gal / 3 L of clean water.
8. Turn ON the steam cleaner by pressing the main power button (9) and the boiler activation button (10).
WARNING: It is not recommended that you use any other chemical to clean this product. doing so will automatically void the warranty.
CAUTION: Clean the water level limiting device regularly and examine it for signs of damage
ATTACHMENT COUPLINGS
If the attachment connection s dry up aer intensive use or if it diicult to put them together,
put a small amount of petroleum jelly (Vaseline) around the O-rings on the male attachment.
VACUUM MAINTENANCE
To empty the vacuum, remove the vacuum head (1) and drum (5) by liing the 4 holding clamps (4) and disconnecting
the vacuum electrical cord (8). Empty the vacuum and clean the drum (5), the float and the vacuum head filter (3) with water.
WARNING: Do not immerse in water.

FOR 110V FOR 220V
POWER 1825 W, 15 AMPS, 110V 3650 W, 15 AMPS, 220V
BOILER STEAM TEMPERATURE 356°F / 180°C 356°F / 180°C
STEAM PRESSURE 105 PSI / 7 BAR 105 PSI / 7 BAR
BOILER VOLUME 1.05 GAL / 4 L 1.05 GAL / 4 L
HEAT UP TIME APPROX. 17 MINUTES APPROX. 8 MINUTES
OPERATING TIME UNLIMITED UNLIMITED
WEIGHT 66 Lbs / 30 Kg 66 Lbs / 30 Kg
TECHNICAL SPECIFICATIONS
REPLACEMENT PARTS
ORDER AT DUPRAY.COM
#120716PKG:SMALL NYLON BRUSHES (10)
#120717PKG:SMALL BRASS BRUSHES (10)
#120709PKG:SMALL STAINLESS STEEL BRUSHES (10)
#63071000PKG:MICROFIBER CLOTHS (10)
#7000055PKG:MICROFIBER PADS (5)
#120718PKG:LARGE NYLON BRUSHES (5)
#1207003PKG:GUM BRUSHES (5)
#BAB620:BRISTLE INSERT FOR BRISTLE UPHOLSTERY TOOL
#5104253PKG:SQUEEGEE BLADES FOR GUM TOOL (10)
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TROUBLESHOOTING
Do not operate the steam cleaner with a damaged cord, plug or if the steam cleaner has been dropped or damaged.
To avoid risk of electric shock, do not disassemble or attempt to repair the unit on your own. Return the unit to Dupray
for examination, repair or replacement. All service is to be performed by authorized professionals of Dupray service centers.
PROBLEM POSSIBLE CAUSE REMEDY
The machine does not produce steam. A. Lack of power. A. Make sure the electrical plug (22) is well
inserted, verify if the main switch (9)
is in the ON position. Have a certified
electrician verify your power/connection.
The red low water indicator (12) lights up. A. All the water from the water tank has been
consumed.
A. Refill the blue water tank (20) with up
to 0.8 gal / 3 L of clean water.
Water leaks from the connections. A. Check the wear and tear of the o-rings. A. Clean and lubricate the o-rings with
petroleum jelly. If necessary, replace with
spares supplied.
Steam does not come out. A. Boiler has not reached the operational
pressure (SteamReady™(11) is o).
B. Boiler activation button (10) not activated.
C. Variable pressure control (34 and 35)
not set.
A. Wait a few minutes.
B. Press the boiler button (10).
C. Select the desired pressure setting
on the hose handle.
Drops of water come out of the accessories. A. When you start steaming, water condenses
in the cold hose and accessories due to
the dierence in temperature.
A. Aer a few minutes of use this problem
will disappear. If it continues, proceed
with the boiler cleaning.

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PROBLEM POSSIBLE CAUSE REMEDY
Detergent doesn't come out. A. The detergent tank is empty.
B. A pocket of air has formed inside the
detergent tank.
A. Add diluted detergent in the tank (17).
B. Activate the detergent pump. Turn the
steam pressure buttons (34 and 35) o.
Hold the detergent injection button (36)
and the steam release trigger (32) at the
same time until detergent come out.
The vacuum doesn't work or suck properly A. Lack of power.
B. Vacuum is full of water.
C. The vacuum hose is obstructed.
A. Make sure the main vacuum button (2)
is pressed and that the vacuum is well
connected.
B. Empty the vacuum.
C. Clean the hose vacuum.
Noise inside the boiler. A. The boiler getting cold, aer about 6-7
hours creates an internal depression
which, at each ignition, provoke some
vibrations.
A. Wait until the pressure stabilizes (about
2-3 minutes), the noise will disappear.
Steam pressure is dropping when in use. A. The steam pressure is set to Maximum for
too long.
A. Use lower pressure setting.

LIMITED WARRANTY FOR
COMMERCIAL STEAM CLEANERS.
1. For a period of twelve (12) months following the purchase of the Product (the “Warranty period”), if the Client has used the Product under normal use and instrict conformity
with the instructions and/or manual of operations provided by Dupray and discovers any defects in material or workmanship and notifies Dupray in writing thereof during
the Warranty period, Dupray shall use reasonable commercial eorts to repair or replace that portion of the Product found by Dupray to be defective in material or workmanship
or refund the purchase price of the Product or replace the Product or a portion of same. If the product is not repairable, a refurbished equivalent product, or a replacement
equivalent product or a store gi certificate equivalent to the current value towards the purchase of a new product will be issued.
2. The Warranty period shall be of thirty-six (36) months on parts only, excluding accessories and consumables, hoses, shipping and handling costs.
3. THE WARRANTY IS VOID:
a) if the damages a result of an accident, abuse, freezing, impact, alteration,
non authorized usage, a major force, or use of other electricity than that
indicated on the Product;
b) if the product was used with other substances besides water in the water chamber;
c) if repairs, modifications, or alterations were done by a person not authorized by Dupray;
d) the owner or user neglected to do routine maintenance required and the damages
or problems are directly related to such neglect. It is the Client’s responsibility to keep
equipment in proper condition and to use exclusively Dupray cleaning products
so as to not damage the internal components;
4. Notwithstanding points 1 and 2, Dupray oers a lifetime warranty on boilers and a lifetime telephone support.
5. It is understood that certain parts of the equipment are not covered by the Dupray warranty due to the fact they require replacement aer multiple use. Such parts include, but
are not limited to, buttons, hoses, vacuum head, covers, seals, etc. These parts will eventually require replacement at the Client’s cost.
6. Dupray makes no warranty or representation that the Product complies with any local laws, rules or regulations and Client shall be responsible for obtaining all permits
or authorizations required by any regulatory body for installation or use of the Product.
7. DUPRAY MAKES NO OTHER WARRANTIES OR CONDITIONS AND THE WARRANTY STATEMENT IS IN LIEU OF ALL OTHER WARRANTIES, REPRESENTATIONS, PROMISES,
OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
DUPRAY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED HEREIN. ANY IMPLIED WARRANTIES AND CONDITIONS THAT MAY BE IMPOSED BY LAW
ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. DUPRAY’S LIABILITY FOR WARRANTY CLAIMS IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH HEREIN.
8. The Client understands that it shall strictly comply with the operation instructions or manual provided by Dupray in relation to the Product.
FAILURE TO DO SO SHALL EXONERATE DUPRAY FROM ANY WARRANTY AND LIABILITY WHATSOEVER.
9. This warranty is to benefit the original purchaser of the product. The warranty is not transferable beyond the original purchaser.