Dyson Ball DC25 User manual

OPERATING MANUAL
click
click
2
3
1
click
REGISTER
FOR YOUR
FREE 5 YEAR
GUARANTEE
TODAY
WASH FILTERS
Wash filters with cold water
at least every 3 months.
ON/OFF
3
months
ASSEMBLY
A
B

Note your serial number for future reference
After registering for your 5 year guarantee, your Dyson
vacuum cleaner will be covered for parts and labour for
5 years from the date of purchase, subject to the terms of
the guarantee.
If you have any query about your Dyson vacuum cleaner,
call the Dyson Customer Care Helpline with your serial
number and details of where/when you bought the
vacuum cleaner. Your serial number can be found on
your rating plate which is behind the clear bin.
Most queries can be solved over the phone by one of our
trained Dyson Customer Care Helpline staff.
Alternatively visit www.dyson.co.uk/support for online
help, general tips and useful information about Dyson.
REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline
Open Monday-Friday 8am-8pm
Saturday and Sunday 8am-6pm
7 days a week.
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.com/register
UK 0800 298 0298
ROI 01 475 7109
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE
2

IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or reasoning
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible
person concerning use of the appliance to ensure that they can use it safely.
2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to
ensure that they do not play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual,
or advised by the Dyson Helpline.
4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands.
6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or
similarly qualified persons in order to avoid a hazard.
7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped
into water, do not use and contact the Dyson Helpline.
8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may
result in an electric shock or fire.
9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on
the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be
stepped on or tripped over. Do not run the appliance over the cable.
10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not
recommended.
11. Do not use to pick up water.
12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours may be
present.
13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
14. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts, such as the brush bar. Do not
point the hose, wand or tools at your eyes or ears or put them in your mouth.
15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may
reduce airflow.
16. Use only Dyson recommended accessories and replacement parts.
17. To avoid a tripping hazard rewind the cable when not in use.
18. Do not use without the clear bin and filters in place.
19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.
20. Do not pull or carry by cable or use cable as a handle.
21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.
22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON VACUUM IS INTENDED FOR HOUSEHOLD USE ONLY
Do not pull on
the cable.
Do not store near
heat sources.
Do not use near
naked flame.
Do not run over
the cable.
Do not pick up
water or liquids.
Do not pick up
burning objects.
Do not use above
you on the stairs.
Do not put hands
near the brush bar
when the vacuum
cleaner is in use.
3

click
click
2
3
click
1
click
ON/OFF
ON
OFF
1
2
4
Clear bin emptying
Blockages
Usage
Clearing obstructions / Brush bar reset
Carpets/hard floors

click
click
2
3
click
1
click
ON/OFF
ON
OFF
1
2
5
High-reach cleaning
Blockages
Clearing obstructions / Brush bar reset
Carpets/hard floors

IMPORTANT!
WASH FILTERS
1
2
3
4
5
6
7
8
9
10
11 12
24
1
2
3
4
5
6
7
8
9
10
11 12
Filter A
Filter B
24
1
2
3
4
5
6
7
8
9
10
11 12
24
3
months
6

Wash filters with cold water at least every 3 months.
1
2
3
4
5
6
7
8
9
10
11 12
24
1
2
3
4
5
6
7
8
9
10
11 12
Filter A
Filter B
24
1
2
3
4
5
6
7
8
9
10
11 12
24
Rinse and shake filters under tap.
Turn over and tap very firmly to
remove motor emissions. Repeat
10x until water runs clear.
7

ASSEMBLY
• Lie vacuum cleaner flat and push on cleaner head until it clicks. Stand vacuum
up straight, insert wand into hose and push into place until it clicks. Attach tool
to the side of the vacuum cleaner.
USING YOUR DYSON VACUUM CLEANER
Press foot pedal and recline handle to use. The stabiliser stand will automatically
lift up. To switch ‘ON’, depress power button in front of handle. When finished
cleaning, push vacuum cleaner into an upright position and stabiliser wheels will
automatically drop. Use the carrying handle to carry the vacuum cleaner.
CAUTION:
• When returning to the upright position, ensure that the stabiliser wheels are fully
engaged before releasing the cleaner.
• Do not press the cyclone release button while carrying the vacuum cleaner or it
could fall and cause injury.
PLEASE NOTE:
• Fine dust such as plaster or flour should only be vacuumed in very small
amounts.
• Consult your flooring manufacturer’s recommended instructions before
vacuuming and caring for your flooring, rugs and carpets. Some carpets will
fuzz if a rotating brushbar is used when vacuuming. If this is the case, we
recommend vacuuming in hard floors mode and consulting with your flooring
manufacturer. (Refer to carpets/hard floors section.)
• If used in a garage when car cleaning, care should be taken to wipe the
soleplate and wheels with a dry cloth after vacuuming to clean off any sand,
dirt, or pebbles which could damage delicate floors.
• Store the vacuum cleaner indoors. Do not use or store this vacuum cleaner
below 0ºC (32ºF). Ensure that the vacuum cleaner is at room temperature
before operating.
CARPETS/HARD FLOORS
The brushbar will always default to ‘ON’ (spinning) each time you switch on the
vacuum cleaner and recline it for cleaning. The brushbar will automatically stop
if it becomes obstructed. If the brushbar stops during use, please refer to the
‘Clearing brushbar obstructions’ section.
To switch the brushbar off (e.g. for hard floors), recline the vacuum cleaner and
turn it ‘ON’, then press the brushbar ‘on/off’ button – the brushbar will stop
spinning.
LOOKING AFTER YOUR DYSON APPLIANCE
• Do not carry out any maintenance or repair work other than that shown in this
Dyson Operating Manual, or advised by the Dyson Helpline.
• Only use parts recommended by Dyson. If you do not this could invalidate
• your guarantee.
• Store the appliance indoors. Do not use or store it below 0°C. Ensure the
appliance is at room temperature before operating.
• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaning
agents, polishes or air fresheners on any part of the appliance.
• If used in a garage, always wipe the base plate, ball and stabiliser wheels with
a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could
damage delicate floors.
HIGH-REACH CLEANING
CAUTION:
• Switch ‘OFF’ the vacuum before changing tools.
• Powerful suction can cause the hose to ‘pull back’ – please take care.
• Take extra care when vacuuming on stairs; do not work with the vacuum above
you on the stairs. Do not put the vacuum on chairs, tables etc.
• Ensure vacuum is in upright position before using tools.
PLEASE NOTE:
• To release the wand, open the wand cap and pull the red tube until the wand
releases from the vacuum. Tools can be attached to either the hose or wand.
• The brush bar will not rotate when the vacuum is in an upright position.
• Ensure wand cap is closed when not in use.
CLEAR BIN EMPTYING
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before emptying the bin.
• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
To remove the clear bin from the vacuum cleaner press the button at rear of
carrying handle. To release the dirt, press the red bin release button.
• To minimise dust/allergen contact when emptying, encase base of bin tightly
in a plastic bag before trigger releases dirt. Remove bin carefully and seal bag
tightly, dispose as normal.
PLEASE NOTE:
• Do not use the vacuum cleaner without the clear bin in place.
CLEAR BIN CLEANING
CAUTION:
• Do not immerse the whole cyclone in water or pour water into the cyclones.
• Ensure the bin is completely dry before replacing.
PLEASE NOTE:
• Do not use detergents, polishes or air fresheners to clean the bin.
• Do not put the bin in a dishwasher.
• When vacuuming, certain carpets may generate small static charges in the clear
bin. These are entirely harmless and are not associated with the mains supply.
To minimise any effect from this, do not put your hand or insert any object into
the clear bin unless you have first emptied it and rinsed it out with cold water.
• Clean the shroud with a cloth or dry brush to remove lint and dust.
WASHING YOUR FILTERS
DO THIS EVERY 3 MONTHS
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before removing the filters.
• Ensure filters are completely dry before refitting into the vacuum cleaner.
PLEASE NOTE:
• This vacuum cleaner has two filters, located as shown. It is important to check
your filters regularly and wash at least every 3 months according to instructions.
• The filter in the ball should be rinsed and tapped out until the water runs clean,
then tapped out again to ensure all excess water is removed. Please leave to dry
completely for 24 hours.
• It is normal for the filter in the ball to turn grey in colour. The filters may require
more frequent washing if vacuuming fine dust.
• Do not use detergents to clean the filters.
• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
LOOKING FOR BLOCKAGES
CAUTION:
• Switch ‘OFF’ and unplug the vacuum cleaner before checking for blockages.
• Please ensure vacuum cleaner is upright before removing hose or airway
inspection parts.
• Beware of sharp objects when clearing blockages.
• Refit all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
• Clearing blockages is not covered by your vacuum cleaner’s limited guarantee.
If any part of your vacuum cleaner becomes blocked, it may overheat and then
automatically shut off. Unplug the vacuum cleaner and leave to cool down.
Clear blockage before restarting.
CLEARING BRUSH BAR OBSTRUCTIONS
CAUTION:
• Switch off and unplug the vacuum cleaner before clearing brushbar
obstructions. Failure to do so could result in personal injury.
If your brushbar is obstructed, it may shut off. If this happens you will need to
remove the brushbar as shown and clear any obstructing debris.
DISPOSAL INFORMATION
Dyson products are made from high grade recyclable materials. Please dispose
of this product responsibly and recycle where possible.
GUARANTEE – TERMS AND CONDITIONS
DYSON CUSTOMER CARE
If you have a question about your Dyson vacuum cleaner, call the Dyson
Customer Care Helpline with your serial number and details of where and when
you bought the vacuum cleaner, or contact us via the website. The serial number
can be found on the main body of the vacuum cleaner behind the clear bin.
Most questions can be solved over the phone by one of our Dyson Customer
Care Helpline staff.
If your vacuum cleaner needs service, call the Dyson Customer Care Helpline so
we can discuss the available options. If your vacuum cleaner is under guarantee,
and the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON MACHINE OWNER
THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER.
To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:
• Online at www.dyson.co.uk
• By calling the Dyson Customer Care Helpline.
• By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson vacuum cleaner in the event of an
insurance loss, and enable us to contact you if necessary.
LIMITED 5 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITED GUARANTEE.
WHAT IS COVERED
• The repair or replacement of your vacuum cleaner (at Dyson’s discretion) if your
vacuum cleaner is found to be defective due to faulty materials, workmanship or
function within 5 years of purchase or delivery (if any part is no longer available
or out of manufacture Dyson will replace it with a functional replacement part).
• Where this machine is sold outside of the EU, this guarantee will only be valid if
the machine is used in the country in which it was sold.
• Where the machine is sold within the EU, this guarantee will only be valid (i) if
the machine is used in the country in which it was sold or (ii), if the machine is
used in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain
or the United Kingdom and the same model as this machine is sold at the same
voltage rating in the relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a product as a result of:
• Normal wear and tear (e.g. fuse, belt, brush bar, batteries etc).
• Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the vacuum cleaner which is not in accordance
with the Dyson Operating Manual.
• Blockages – please refer to the Dyson Operating Manual for details of how to
unblock your vacuum cleaner.
8

9
• Use of the vacuum cleaner for anything other than normal domestic
household purposes.
• Use of parts not assembled or installed in accordance with the instructions
of Dyson.
• Use of parts and accessories which are not Dyson Genuine Components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
• If you are in any doubt as to what is covered by your guarantee, please call the
Dyson Customer Care Helpline.
SUMMARY OF COVER
• The guarantee becomes effective at the date of purchase (or the date of delivery
if this is later).
• You must provide proof of delivery/purchase before any work can be carried
out on your vacuum cleaner. Without this proof, any work carried out will be
chargeable. Please keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced will become the property of Dyson.
• The repair or replacement of your vacuum cleaner under guarantee will not
extend the period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
ABOUT YOUR PRIVACY
Your information will be held by Dyson Limited and its partner companies for
promotional, marketing and servicing purposes.
If your personal details change, if you change your mind about any of your
marketing preferences or if you have any queries about how we use your
information, please let us know by contacting Dyson Limited, Tetbury Hill,
Malmesbury, Wiltshire SN16 0RP England, or by calling the Dyson Customer
Care Helpline on UK: 0800 298 0298 or ROI: 01 475 7109. Or you can email
us at [e-mail].
For more information on how we protect your privacy, please see our privacy
policy on www.dyson.co.uk
PRODUCT INFORMATION
Please note: Small details may vary from those shown.
The British Allergy Foundation is a UK national charity with the aim of improving
awareness, prevention and treatment of allergies. The British Allergy Foundation
Seal of Approval is a UK registered trademark.

www.dyson.com
Dyson Customer Care
If you have a question about your Dyson vacuum cleaner, call
the Dyson Customer Care Helpline with your serial number and
details of where and when you bought the cleaner, or contact us
via the Dyson website. The serial number can be found on the
main body of the vacuum cleaner behind the clear bin.
UK Dyson Customer Care
[e-mail]
0800 298 0298
Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP.
ROI Dyson Customer Care
[e-mail]
01 475 7109
Dyson Ireland Limited, Unit G10, Grants Lane,
Greenogue Business Park, Rathcoole, Dublin 24
IMPORTANT!
WASH FILTERS
Wash filters with cold water at least every 3 months.
3
months
JN.59426 PN.14647- 01- 06 25.10.13

Wash filters with cold water at least every 3 months.

REGISTER
BY MAIL
Complete and return
the form to Dyson in the
envelope supplied.
REGISTER
BY PHONE
Call our dedicated Helpline
Open Monday-Friday 8am-8pm
Saturday and Sunday 8am-6pm
7 days a week.
REGISTER
ONLINE
Visit our website to register
your full parts and labour
guarantee online.
www.dyson.com/register
UK 0800 298 0298
ROI 01 475 7109
3 EASY WAYS TO REGISTER FOR YOUR FREE 5 YEAR GUARANTEE
GUARANTEE FORM
Title Surname
First name
Telephone Mobile
e-mail
Postcode
By mail Yes No
By phone Yes No
By email Yes No
By text message Yes No
Tick box if no
Address
Date of purchase / / Country of purchase UK Ireland
As a Dyson machine owner, you can hear about Dyson
inventions and ideas before anyone else. If it’s okay to
contact you, please let us know how we may do this.
Sometimes we might ask for feedback on our ideas or invite you to try
new products and services. Would it be okay if our partner companies
occasionally get in touch about this?
Serial number