Eaton VoCALL 5 User manual

VoCALL 5
Line Exchange Unit
Installation and Operation Manual

2INSTALLATION AND OPERATION MANUAL 25-13400-C May 2019 www.eaton.com
Contents
1. INTRODUCTION .............................................5
1.1 Suitability ...................................................5
1.2 Product Overview ............................................5
1.3 Retrofit compatibility ..........................................5
2. UNPACKING THE UNIT .......................................6
3. REMOVING THE COVER ......................................6
4. MOUNTING VOCALL 5 .......................................7
4.1 Surface Mount (EFVCC5).......................................7
4.2 Stainless Steel Flush Mount (EFVCC5-FC) .........................8
4.3 Semi-Flush Bezel (EFVCC5-FB) ..................................9
5. CONNECTING VOCALL 5 ....................................10
5.1 Planning the Wiring ..........................................10
5.2 Mains Connection ...........................................10
5.3 VoCALL 5 Wiring ............................................11
5.4 Outstation Wiring ...........................................11
5.5 Cable Type .................................................11
5.6 Outstation Wiring (Type A) ....................................12
5.7 Outstation Wiring (Type B) ....................................12
6. AUXILIARY CONNECTIONS ..................................12
6.1 Remote Disarming/Arming - FAULT/IN-USE .......................13
6.2 Powering Up ...............................................13
7. BATTERIES ................................................13
7.1 Battery fitting ...............................................14
7.2 Battery wiring...............................................14
7.3 Safety Information:...........................................15
8. OPERATION ...............................................15
8.1 Receiving a call at the main panel...............................15
8.2 Making a call from the main panel ..............................15
8.3 Accepting Faults ............................................16
8.4 Panel Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
8.5 Indications and Controls ......................................16
9. MAINTENANCE ............................................17
10. TECHNICAL SPECIFICATION .................................18

3INSTALLATION AND OPERATION MANUAL 25-13400-C May 2019 www.eaton.com
Important Safety Information
Personnel who install, maintain or repair this equipment
must read the safety information below before
starting work.
Definitions and Symbols
WARNING
Indicates a potentially hazardous situation which, if
not avoided, can result in serious injury or death.
CAUTION
Indicates a potentially hazardous situation which, if
not avoided, can result in minor to moderate injury, or
serious damage to the product.
General Safety Precautions
NOTICE
The operating system of the control panel may be
revised as a result of enhancements to the system
software or hardware. Revisions to this manual will be
issued and supplied on request and should be logged
in the table supplied on the contents page.
WARNING
This unit must be earthed
WARNING
Each compact unit requires a 3A fused spur, returning
to a breaker clearly marked EVCS DO NOT TURN OFF.

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CAUTION
DO NOT power up the unit on batteries as the power
supply has a large reservoir capacitor which may
rupture the battery fuse if the AC is not present when
powering up the system
Make sure that electro-static handling precautions are
taken immediately before handling PCBs and other
static sensitive components.
Before handling any static-sensitive items, operators
should get rid of any electrostatic charge by touching
a sound safety earth, such as a radiator. Always handle
PCBs by their sides and avoid touching any
components. PCBs should be stored in a clean,
dry place that is free from vibration, dust and
excessive heat.
Storing the PCBs in a suitable cardboard box will also
guard them against mechanical damage.
No user serviceable parts.
This product must only be disposed of
in accordance with the WEEE directive.
DOCUMENT UPDATE NOTES
S.No. Release / Change Notes Date
CRevision 3 May 2019

5INSTALLATION AND OPERATION MANUAL 25-13400-C May 2019 www.eaton.com
1. Introduction
1. Introduction
The VoCALL 5 Emergency Voice Communications System (EVCS) is a fixed, secure,
bi-directional communication system to assist fire fighters in an emergency in high
rise buildings or large sites where Radio communication may not work, and covers
the operation of both fire telephones, disabled refuge systems and Emergency
Assistance Alarms.
VoCALL 5 is designed to fully comply with BS5839-Part 9 for use as a fire telephone
system, disabled refuge call system or as a combined system when both fire
telephones and disabled refuge points are required.
1.1 Suitability
Emergency voice communication systems are recommended for all public buildings
and multi story buildings by local codes of practice such as BS9999.
Disabled refuge systems are recommended in buildings where public or disabled
staff gain access to any floor other than the ground floor using lifts.
1.2 Product Overview
A VoCALL 5 line exchange unit comprises of 2 functional blocks, the VoCALL 5 line
exchange unit and the outstations, (Type A, Type B, Jack Points and Emergency
Assist Alarm), with the quantities of these basic units being adjusted to
suit the application.
VoCALL 5 has been designed on a star topology consisting of spurs formed
from 1-- off two core 1mm CSA cables (soft skin enhanced up to 500m per leg,
MICC 200m per leg) to each outstation. Please follow local codes of practice for
cable types and wiring routes.
1.3 Retrofit compatibility
If you are replacing an existing EVCS system with this unit then a test for
compatibility must be carried out on the outstations, and any units which do not
function as expected must be replaced with new units. This advice also applies to all
roaming handsets.

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2. Unpacking the Unit
2. Unpacking the Unit
Remove the VoCALL 5 EVCS unit from its packing, and check the contents against
the following:
1. VoCALL 5 EVCS unit
2. Quick Start Guide
3. Accessory pack with the following contents:-
a. Spare mains fuse
b. 5x 3K9 0.6W end of line resistors (fitted to line sockets)
Verify the following items are present:
1. 5x Outstation Line Connectors
2. 1x 2 Way Fault Connector
3. 1x 2 Way In Use Connector
4. 1x 2 Way Access Connector
If there are any items missing please contact your supplier or
EATON Life Safety Products.
3. Removing the Cover
Using a Phillips head screwdriver, open the front cover by removing the 2 screws
along the bottom edge of the panel. Then lift the cover from the bottom edge and
push up in order to disengage the latching clips on the top edge.
Figure 1. Removing the front cover

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4. Mounting VoCALL 5
4. Mounting VoCALL 5
Before mounting the VoCALL 5 on the wall it is advisable to remove
the cable knockouts.
Unused knockouts must be left unopened to comply with the Low Voltage Directive
(LVD), accidentally knocked out holes should be blanked off.
4.1 Surface Mount (EFVCC5)
When mounting the surface mount version to the wall ensure the unit sits flat on
the wall and is secured via the keyed embossed sections in the rear of the back box.
Ensure the unit is secure to wall with sufficient fixings to hold the unit
and its batteries.
Figure 2. Surface mounting VoCALL 5
Mounting Holes
Mounting Holes
190mm
150mm
237mm

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4.2 Stainless Steel Flush Mount (EFVCC5-FC)
If the VoCALL 5 is to be fitted with the Stainless Steel Flush Mount option
(EFVCC5-FC), the dimensions of the hole cut into the wall must only exceed the
dimensions of the panel by a maximum of 20mm on all sides.
The flush cover provides a 25mm border around the outside dimensions
of the panels.
For correct fitting of the flush mount cover, the VoCALL 5 back box should be
recessed into the wall so that the front of the unit is level with the finished surface
of the wall. The flush plate will then sit flat on the wall and the front of the unit once
the 4 countersunk screws are fitted.
Be aware that the flush plate is heavier than the standard cover, and therefore
special care should be taken to ensure the fixings are adequate to support the panel.
For full dimensions see “10. Technical Specification” on page 18.
Figure 3. Mounting the Flush Mounted panel. EFVCC5-FC should be
procured separately.

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4.3 Semi-Flush Bezel (EFVCC5-FB)
If the VoCALL 5 is to be fitted with the semi-flush bezel option (EFVCC5-FB), the
dimensions of the hole cut into the wall must only exceed the dimensions of the
panel by a maximum of 20mm on all sides.
The flush cover provides a 25mm border around the outside dimensions
of the panels.
For correct fitting of the semi-flush bezel, the VoCALL 5 back box should be recessed
into the wall so that the rear edges of the front plate line up with the finished
surface of the wall. The semi flush bezel will then sit flat on the wall once fitted.
Be aware that the semi-flush bezel adds a small amount of weight, and therefore
special care should be taken to ensure the fixings are adequate to support the panel.
For full dimensions see “10. Technical Specification” on page 18.
Figure 4. VoCALL 5 with EFVCC5-FB fitted. EFVCC5-FB should be
procured separately.

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5. Connecting VoCALL 5
5. Connecting VoCALL 5
To comply with EMC (Electro Magnetic Compatibility) regulations and to reduce the
risk of electrical interference in the system wiring, we recommend the use of
fire-resistant screened cables throughout the installation. All wiring should come into
the enclosure via the knockouts provided and be fixed tidily to the relevant terminals.
Note that correct cable glanding is essential and due regard should be paid to any
system specifications which demand a certain cable type (providing it meets the
appropriate national wiring regulations).
5.1 Planning the Wiring
All system wiring should be installed to meet the appropriate parts of relevant local
regulations such as BS5839-9. Other national standards of installation should be
adhered to where applicable. Do not test wiring with an insulation tester (Megger)
with any equipment connected, as the high voltage test will destroy these devices
totally. You must observe local wiring regulations. Do not run SELV and LV cables in
the same enclosure without adequate insulation between them.
5.2 Mains Connection
Each VoCALL 5 requires a 3A fused spur, returning to a breaker clearly marked
“EVCS DO NOT TURN OFF”.

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5. Connecting VoCALL 5
5.3 VoCALL 5 Wiring
Figure 5. VoCALL 5 Wiring
5.4 Outstation Wiring
The VoCALL 5 system requires no programming to determine the
outstation configuration.
4 types of outstation are allowed on the system, type A (fixed phone) type B
(hands-free refuge points), jack plates and emergency assist alarm.
For type A telephones, type B refuge points and emergency assist alarm the
3K9 resistor is simply removed from the terminal blocks when the outstation is
connected, for jack points the EOL resistor is moved to the OUT of the last jack on
the system.
5.5 Cable Type
All cables on the VoCALL 5 system should be of a type required to comply with local
regulations. The unit will work with MICC to 200m per line and enhanced Soft Skin
cables to 500m per line.
P1
MASTER
HANDSET
TO MASTER
HANDSET
OUTSTATION
CONNECTIONS
VOLT-FREE
OUTPUTS
P2
OUTSTATION 1 OUTSTATION 2 OUTSTATION 3 OUTSTATION 4 OUTSTATION 5
FAULT
IN-USE
ENABLE
FLT13 FLT14
P3 P4
3K9 3K9 3K9
P5 P6 P8 P7 P10

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5.6 Outstation Wiring (Type A)
Figure 6. Type A Outstation Connection
5.7 Outstation Wiring (Type B)
Figure 7. Type B Outstation Connection
6. Auxiliary Connections
The compact system has three auxiliary connections as shown below:
Figure 8. Auxiliary Connection
Connections inside the
Network / VoCALL 5
Line + Connector on Network / VoCALL 5 to Type B line +
Line - Connector on Network / VoCALL 5 to Type B line -
Min 1mm CSA
2 core soft skinned -VE
Line
H4
+VE
-VE
+VE
TX1
VR1
P1
-VE
Network / VoCALL 5
Line + Connector on Network / VoCALL 5 to Yellow phone lead
Line - Connector on Network / VoCALL 5 to Black phone lead
Type A Handset
+VE
-VE
+VE
Black
Yellow
Min 1mm CSA
2 core soft skinned

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6.1 Remote Disarming/Arming - FAULT/IN-USE
P7 “IN USE” = Normally open volt free contact (30VDC 1A) - Closes when any
connected outstation is operated.
P8 “FAULT” = Normally closed volt free contact - 30VDC 1A) - Opens on any fault,
including loss of power.
P10 “Enable” = When a jumper is removed, the system is disabled until enabled
by a short across terminals at P10. This function allows for disarming/arming of the
system by a remote means i.e. key switch or relay controlled by 3rd party systems
such as a fire alarm system. It is a useful feature when the VoCALL 5 is located in a
public area and unwanted use needs to be controlled.
ote:N Care should be taken during commissioning to ensure a jumper is fitted during
standard applications.
6.2 Powering Up
Carefully check the outstation wiring then apply AC power to the VoCALL 5 unit
- DO NOT commission on batteries as the power supply has a large reservoir
capacitor which may rupture the battery fuse if the AC is not present when powering
up the system. Once the system is powered, the battery leads can be attached to
the battery.
7. Batteries
The VoCALL 5 requires 2 x 5Ah sealed lead acid batteries to provide backup power
in the event of mains failure. Check with local codes of practice for the duration and
type of backup required.
For longer standby or operation times larger batteries will be required, these will
need to be fitted in an external battery enclosure, the monitored charger in the
VoCALL 5 is capable of charging and monitoring up to 2x12V 12Ah batteries.
ote:N The VoCALL 5 is supplied without batteries which should
be procured separately and be of adequate capacity to meet local regulations.

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7. Batteries
7.1 Battery fitting
Figure 9. Inserting the batteries (not included)
7.2 Battery wiring
Figure 10. Wiring the batteries (not included)

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7.3 Safety Information:
CAUTION
BATTERIES
Sealed Lead acid batteries contain sulphuric acid which can cause burns if exposed
to the skin, the low internal resistance of these batteries means large currents will
flow if they are accidentally short circuited, causing burns and a risk of fire- exercise
caution when handling batteries.
Power Up Procedure
Always apply mains power before connecting batteries, do not commission VoCALL
5 on batteries, as the high inrush current required by the power supply may rupture
the battery fuse.
Always connect the Positive (Red +) terminal first.
Power Down Procedure
Disconnect the batteries before removing the mains power; always remove the
negative (Black – terminal) first.
8. Operation
All conversations on the VoCALL 5 system are under the command of
the control handset.
8.1 Receiving a call at the main panel
Lift the receiver; press the zone key where the Red LED is flashing. When connected
the Red LED will go steady and the outstation will be connected to the handset.
To end hang-up receiver or press the zone key again to place the outstation on HOLD
(the zone led will flash slowly when held).
8.2 Making a call from the main panel
Lift the receiver; press the zone key for the required outstation, the Red LED on the
zone key will flash. When the outstation answers the call the Red zone LED will go
steady and the handset will connect to the called outstation.
To end the call, hang-up receiver or press the zone key again to place the outstation
on HOLD (the zone led will flash slowly when held).

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8. Operation
8.3 Accepting Faults
Note the fault in the log book (available to download on line), then press the mute
buzzer key this will silence the “waterfall” tone, while the fault exists the fault buzzer
will “beep” once every 15 seconds until the fault is rectified. The buzzer will resound
on each new fault.
8.4 Panel Test
Press and hold the mute buzzer key for 5 seconds, the fault buzzer will sound and all
status LEDs will Light.
8.5 Indications and Controls
Figure 11. Indication and Controls
Indicators (Green)
Mains Indicates healthy mains
Battery Indicates healthy battery and charger healthy
Indicators (Yellow)
General Fault A fault exists on the system
System Fault Main panel fault, engineer assistance is required
Master Fault Master handset fault
PSU Fault Either the AC supply or DC supply is unavailable, or a fuse has ruptured
Exclamation Mark Symbol Outstation zone fault
Indicators (Red)
Active Call Call in progress
Zone Handset Symbol:
- Master Calling Zone Quick Flash
- Zone Calling Master Quick Flash
- During Call Solid
- Holding Call Slow Flash
VoCALL 5

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9. Maintenance
9. Maintenance
It is a requirement of BS5839pt9 that a maintenance agreement be in place for the
EVCS, the maintenance schedule should be as follows:
Weekly: By the responsible person or their agent, lift a different handset
on the system each week and make a call to the control, repeat
each week until all points are tested, record results in the site log.
6 Monthly: Engineer Call to check system operation and check battery health.
5 Yearly: Engineer Call to check system operation and replace the batteries.
Different maintenance schedules may be required in different countries, please check
your local standards.

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10. Technical Specification
10. Technical Specication
Power Supply and Charger
AC Input 230V AC +10%/-15%, 50Hz
Internal Power Supply 28V DC
Supply & Battery Monitored Open, Short, Fuses
Protection Deep Discharge, Short, Thermal
Temperature Compensation YES
Battery Size and Type 2 x 12V VRSLA 5Ah (Check local regulations) (not supplied)
Mains Fuse 1.6A 250V anti surge
Battery Fuse 6.3A 250V anti surge
Max Charge Current 1A
Inputs
Number of Lines 5
Remote Enable Short to use
End of Line 3K9
Outputs
Number 2, Fault & In Use
Type Volt free relay
Contact 30V DC 1A
Controls
Buttons 6, five lines 1 fault ack
Zone LEDs 5 status, 5 Fault status
Fault LEDs 3, AC, DC General
Outstation Cables
Type Please refer to local codes of practice
Cores 2 core 1mm or 1.5mm
Distance 500m max, with soft skinned cable
Dimensions (H x W x D)
EFVCC5 303mm x 433mm x 89mm
EFVCC5-FC 353mm x 483mm x 2.5mm
EFVCC5-FB 359mm x 490mm x 0.9mm
Weight
EFVCC5 5.45kg (without batteries)
EFVCC5 with EFVCC5-FC fitted 7.63kg (without batteries)
EFVCC5 with EFVCC5-FB fitted 6.05kg (without batteries)

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Notes

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Wheatley Hall Road
Doncaster
South Yorkshire
DN2 4NB
Eaton
EMEA Headquarters
Route de la Longeraie 7
1110 Morges, Switzerland
Eaton.eu
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All Rights Reserved
Publication No. 25-13400-C
May 2019
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