CCV IM30 User manual

Manual CCV IM30
Rev.07
1 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
Manual
CCV IM30

Manual CCV IM30
Rev.07
2 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
Content
1Introduction...............................................................................................................................3
2Safety and Usage .......................................................................................................................3
3Contents .....................................................................................................................................5
4Product Description..................................................................................................................6
4.1 Front view...................................................................................................................................... 6
4.2 Back view....................................................................................................................................... 7
4.3 Contactless card reader .................................................................................................................. 7
4.4 Status LED and proximity detector................................................................................................ 7
4.5 SAM/ SIM...................................................................................................................................... 8
4.6 Buttons........................................................................................................................................... 8
4.7 MDB status LED............................................................................................................................ 8
5Installation.................................................................................................................................9
5.1 Installation based on the Standard cut-out („Kiosk cut-out“) ........................................................ 9
5.2 Installation based on the EVA SDM cut-out ............................................................................... 10
6Connectors...............................................................................................................................11
6.1 Power/ Digital IO......................................................................................................................... 11
6.2 RS232-A (cash register)............................................................................................................... 15
6.3 RS232-B COM............................................................................................................................. 15
6.4 Ethernet........................................................................................................................................ 16
6.5 MDB-Slave.................................................................................................................................. 16
6.6 MDB-Master/ Executive/ I/Os..................................................................................................... 17
6.6.1 MDB-Master.....................................................................................................................................17
6.6.2 Executive..........................................................................................................................................17
6.6.3 I/Os ...................................................................................................................................................18
6.7 USB.............................................................................................................................................. 19
6.8 AUX............................................................................................................................................. 20
7Start-up with Service App......................................................................................................21
8Labels and seals.......................................................................................................................22
9FCC Compliance Statement...................................................................................................22
10 CE Declaration of Conformity...............................................................................................23
11 Datasheet..................................................................................................................................23

Manual CCV IM30
Rev.07
3 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
1Introduction
CCV IM30 is a brand new all-in-one self-service payment terminal designed to increase sales, implement
flawless security and be impervious to environmental damage. In addition, the CCV IM30 can also be used in
conjunction with a separate pole stand in an attended environment.
With integrated NFC, chip and magstripe cards, PIN pad and touch screen, CCV IM30 supports both traditional
and alternative payment methods.
CCV IM30 has a significant low energy consumption footprint thanks to the build-in proximity sensor that
enables seamless switchover between differnt modes.
The Android OS connects to CCVStore, a global marketplace hosting advanced solution for every kind of
retailer business.
Renowned for its great design, CCV IM30 is an intuitive and engaging device, uncompromising on delivering
a seamless transaction experience.
2Safety and Usage
•The manual should be studied before integrating the product into vending machines, as this con-
tains important information regarding installation.
•Damage resulting from not following the guidelines or from incorrect operation will void the guaran-
tee. No liability will be accepted for any consequential damage.
•In case of the non-observance of the safety notices or incorrect use, no liability will be assumed
for any damage that occurs.
•No liability will be accepted for damage or injury resulting from incorrect operation or from failure to
observe the safety guidelines.
•Integration of the product may only be carried out of qualified by electrical specialists (i.e. electri-
cian), according to the relevant regulations (i.e. VDE, CE).
•If you have no specialist knowledge regarding the installation, do not carry this out yourself. Instal-
lation should only be carried out by a qualified specialist.
•Never remove the power supply, whilst this is performing a payment or other active functions (i.e.
display indication „please wait...“). Please contact your network provider if such a message appears
for a longer period.
•The terminal is certified for cashless payments in various countries, dependent on the network
provider / acquirer. Operation outside of Germany is to be agreed in consultation with the relevant
trade partner.
•Never try to open the terminal. Unauthorized opening leads to deletion of all secure data, activating
the fraud function and setting the terminal out of order. This also voids the warranty.
•Never submerge the terminal in water, throw into fire or expose to high humidity. The device should
be cleaned with a soft damp cloth. Do not use chemical cleaners.
•Repairs may only be performed by authorized agents of CCV.
•Do not expose the device to temperatures outside the approved limits.
•Keep sufficient distance to mobile phones and wireless devices because these may cause interfer-
ence. This is not necessary for devices that are able to perform a contactless transaction (e.g.
mobile with NFC interface).
•Please obtain regular information about available and/or necessary updates or product extensions
(Hotline of your network operator).

Manual CCV IM30
Rev.07
4 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
•Following software updates, telephone installation changes, or other changes to the terminal the
complete payment operation including closing should be tested.
•Damage to or removal of the identification labels and seals on the equipment will void your war-
ranty.
•If any cables become damaged, use a replacement.
•Do not insert unknown materials into any port on the terminal, this may cause serious damage to the
device.
•The terminal is designed for outdoor use; however, during normal use its surface should still be keep
clear of dirt and possible liquid contamiants.
•While the terminal is designed to resist ingress of dust and liquids such as water hoses. Keep the back
of the device away from dust and liquids as much as possible.
•Maintain a sufficient distance to other electrical devices - this can lead to malfunctions.
•Make sure the various cables connect to provide the appropriate voltages at the proper pins.
•If you want to reset or change your terminal please make sure that all transactions are transferred to
your payment provider by an end of day closure.
•The terminal contains tamper-proofing features; these circuits will trigger if the device is disassembled,
at which point it will have to be rearmed before the device is ready to resume operation.
•Check the integrity of the Terminal. Check if the Terminal shows damage and manipulation and the
seal is unbroken. If you detect damage, tampering or a broken seal do not operate the Terminal. Con-
tact your payment provider or CCV support at [e-mail].
•Important! Please ensure that the terminal is connected, configured and tested so as to execute up-
dates via remote maintenance server (TMS) and CCVStore. Please also ensure possibility that up-
dates can be initiated via the vending machine interface or the network-provider. In installation lacking
a network connection where remote maintenance is not possible, it must be ensured that the integrator
carries out on-site updates using service tools (Terminal Supervisor 3) and that additional costs will
occur.
•It must be ensured that software tools (Terminal Supervisor 3, Updatempp, etc.) are regularly updated.
The current versions are available from the CCV download server. (https://download.ccv-deutsch-
land.de)
•CCV points out that regular operational and security relevant updates could be required. Not carrying
out these updates can lead to loss of approval and/or malfunction. CCV notifies of necessary updates
in an appropriate time of period via release-notes. The provision of updates during the guarantee pe-
riod is free. CCV is not liable for malfunctions or damage caused by lack of maintenance updates or
maintenance errors due to the customer.
•CCV supports you during the initial installation of the product into vending- or other machine, and
recommends a joint check of your vending-machine/terminal integration on-site prior to piloting, so that
typical problems can be eliminated in advance. Please contact you reseller or CCV directly for details
of this.
•Following expiry of the warranty period it is possible to purchase software-updates or a part of a pre-
viously contracted software maintenance contract. Necessary updates are documented in the release-
notes. Software updates are generally only available for a fee. Further details are available in consul-
tation with your sales partner.
•A periodically cleaning of the card reader prevents from an early wear out and read errors. Depend on
usage and environmental conditions following cleaning intervals must be kept:

Manual CCV IM30
Rev.07
5 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
Frequency of use
Environmental Conditions
Indoor
Outdoor
normal Environment
Outdoor
dirty / aggresive Environment
up to 5 times per month
quarterly
monthly
weekly
up to 5 times per week
quarterly
monthly
weekly
up to 5 times per day
quarterly
monthly
weekly
over 5 times per day
monthly
monthly
weekly
cleaning agent
cleaning card
cleaning card
special cleaning card
Recommended cleaning card for an optimal result is: 15330000H&S
Source of supply: www.disco.com
•At the end of life, dispose of the terminal in an environmentally proper manner.
3Contents
The CCV IM30 is available in two variants (including and excluding modem).
Part number
Product name
91045-55
CCV IM30 (4G+BT+LAN+WIFI 2.4/5 GHz), incl. modem
91047-55
CCV IM30 (LAN+BT+WIFI 2.4/5GHz)
The following accessories are part of the CCV IM30 terminal delivery as standard.
Name
Quantity
CCV IM30 terminal. Inclusive or exclusive modem, depending on the selected variant.
1
M4 nuts for assembly of mounting frame to the bolts of the vending machine.
4
M4 screws for assembly of the mounting frame to IM30
4
In addition to the CCV IM30 terminal, the following optionally orderable accessories are available.
Part number
Name
Number
03443-55
Kiosk Mounting Frame, metal
1
03442-55
EVA Mounting Frame, for EVA SDM cut-out
1
03436-55
CCV IM30 Modem 4G
1
03439-55
CCV IM30 Modem Comp. cover
1
03441-55
Antenna Dome
1
03440-55
EK-CCV IM30 MDB Y- Cable Standard
1
03514-55
Connector Female for PWR incl. WAGO 734-128
1
03515-55
Connector Male for I/O Expander incl. WAGO 734-128
1
03501-55
Kabel IM30 POS to PC/Cash register magenta
1
03133-91
Power supply
(cable + Adapter)
Poweradapter OPP for InSync/IM30
1
01272-42
Power supply + Cord OPP-C60
1

Manual CCV IM30
Rev.07
6 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
4Product Description
4.1 Front view
1LCD touchscreen
2front facing camera
3magnetic stripe card reader
4smart card reader
5code scanning camera
6camera locator light
7status LED and proximity sensor
8contactless card/device interface
Components, interface, and port (front)
1front facing camera
2contactless card/device interface
3LCD screen
4smart card reader
5magnetic stripe card reader
6LED indicator (upper position)
7proximity sensor (lower 2 positions)
8code scanning camera
9camera locator light

Manual CCV IM30
Rev.07
7 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
4.2 Back view
1 RS232-A (device, cash register)
2RS232-B (host, external devices)
3headphone jack (mic + speaker)
4LAN port (10/100 Mbit)
5digital I/O (power, 6pin WAGO connector)
6executive/ MDB Master port
7connector for external 4G antenna
8SAM card module
9USB type A port (host)
10 USB type C port (OTG)
11 download button
12 reset button
13 HDMI port
14 MDB Slave port
15 MDB status LED
4.3 Contactless card reader
The CCV IM30 has a contactless card reader with an
RF antenna located on its front face. The read area is
the upper half of the touchscreen. Use contactless card
from a distance of 0 to 4 cm. For best results, place the
card as close to the screen as possible and center it
within the area marked in the right figure.
4.4 Status LED and proximity detector
CCV IM30 has a RGB status indicator LED above the
proximity detector. The operation of the LED is soft-
ware controlled. It can display a light in red, green or
blue.
The CCV IM30 has an optical proximity detector lo-
cated near the lower right side of its front face. The
proximity sensor detects objects at close distance to
sensor (range of 0cm to 8cm). It is meant to perform
function such as providing a wakeup signal to the rest
of the device when a user is detected or calibrating
backlight intensity to fit the brightness of a given envi-
ronment.

Manual CCV IM30
Rev.07
8 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
4.5 SAM/ SIM
Unscrew the SAM card module and then remove it by
prying at the notch set to its side. On the main body of
the CCV IM30, there are 2 micro-SIM sized SAM card
slots. Open the mount and insert the card into the slot
with the clipped corner of the card to the upper right,
then lock the mount with the card inside.
On the SAM card module there is a micro-SIM sized
card slot. Insert the SIM card with the clipped corner
facing inwards and to the left.
To the right, there are two slots for two additional SAM
cards (see illustration: centre: SAM4, right: SAM3).
4.6 Buttons
The terminal does have two buttons on the back. One
for service and one to reset the terminal.
4.7 MDB status LED
The terminal does have a MDB status LED on the back
which shows status in active state.
Description
State
Idle state, ready to use
green
Out of order
red
Make your choice and/or present your card for
payment or revalue.
yellow flashing
Transaction in progress
yellow
Transaction successful, vend in progress or revalue
aproved
green flashing
Transaction denied follow display indication
red flashing

Manual CCV IM30
Rev.07
9 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
5Installation
The CCV IM30 is designed to be mounted on vertical surfaces by means of a mounting plate. Depending on
the size of the cut-out on the front of the vending machine, installations can be made using a special mounting
plate. Two variations are described below.
The following three figures summarise the main dimensions of the CCV IM30 terminal.
5.1 Installation based on the Standard cut-out („Kiosk cut-out“)
For installations based on the standard cut-out with the
dimensions W x H (mm): 82.40 +0.10/-0.00 x 120.40
+0.10/-0.00 the Kiosk frame can be used for mounting
the terminal. This has the CCV part number 03443-55.
The illustration on the right shows the terminal rear
view including positioning of the holes for mounting the
terminal.
Attention: Also with this form of terminal mounting, the
4xM4 screws on the back of the terminal must be done
with a force torque of 0.3Nm to max. 0.4Nm.
56.7

Manual CCV IM30
Rev.07
10 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
The following illustration shows the standard cut-out
with the dimensions W x H (mm): 82.40 +0.10/-0.00 x
120.40 +0.10/-0.00 including positioning of the holes
for mounting the terminal.
5.2 Installation based on the EVA SDM cut-out
The dimensions correspond to those of a standard door
module (SDM) as defined by the European Vending
Association (EVA). In this case, the supplied EVA
mounting frame (CCV part number 03442-55) is used
to mount the terminal.
The M4 bolts should protrude from the back of the
mounting plate so that the mounting frame can be in-
serted.
The illustration on the right shows the terminal rear
view including positioning of the holes for mounting the
terminal.

Manual CCV IM30
Rev.07
11 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
The following figures illustrate the positioning of the holes for mounting and the method of mounting.
Attention: Mounting the 4xM4 screws has to be done with a force torque of 0.3Nm to max. 0.4Nm.
6Connectors
6.1 Power/ Digital IO
The terminal can be powered by PWR-DIG I/O con-
nector (6pin WAGO, plug 733-106). This connector
also enables a digital IO port.
PWR-DIG I/O (WAGO 6pin)
Pin
DIGI_IN3
1
DIGI_IN2
2
DIGI_IN1
3
DIGI_OUT1
4
GND
5
PWR
6
Pin 6: This PIN can be used as PWR_In (power supply for IM30 if not supplied via MDB), or as PWR_Out
(for example power for digital -IO board) if IM30 is supplied via another pin (e.g. supply via MDB slave con-
nector). The following accessories are available for this purpose.
Part number
Name
Number
03133-91
Power supply
(cable + Adapter)
Poweradapter OPP for InSync/IM30
1
01272-42
Power supply + Cord OPP-C60
1

Manual CCV IM30
Rev.07
12 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
The power supply is carried out by a 6pin WAGO plug.
For a test environment you can use the power supply (with 4pin WAGO plug) und adapter cable (4pin to 6pin
plug). You can order this set with part number 03202-91.
Adapter cable WAGO 4pin to WAGO 6pin, 100mm
Legend for the illustration above (all dimensions in [mm]) Wiring

P1
P2

Isolated wire 0.5qmm, PVC red, diameter max. 2.2mm
1

Isolated wire 0.5qmm, PVC black, diameter max. 2.2mm
2

Male connector with CAGE-CLAMP, WAGO 733-204
3
4

Shrink tube, black
4
3

Cable retrainer 2.5 mm width
5
black –GNK
2

Strain-relief, WAGO 734-127
6
red - Power
1

Female connector with CAGE-CLAMP, WAGO 733-106
NO
DESCRIPTION
For a productive environment you have to use the terminal with a central power supply of your machine. You
can order a cable for that operation with part number 03492-91.
Adapter cable two wires to 6pin, 2000mm

Manual CCV IM30
Rev.07
13 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
Legend for the illustration above (all dimensions in [mm]) Wiring

P1

Isolated wire 0.5qmm, PVC red, diameter max. 2.2mm
1

Isolated wire 0.5qmm, PVC black, diameter max. 2.2mm
2

Wire end ferrule, 0.34 qmm, color turquoise (DIN 46228) two items
3

Shrink tube, black
4

Cable retrainer 2.5 mm width
5
black –GNK

Strain-relief, WAGO 734-127
6
red - Power

Female connector with CAGE-CLAMP, WAGO 733-106
NO
DESCRIPTION
A component „HITFET-BTS3800SL“ was used for the digital I/O ports. Please take the according information from the
datasheet below.

Manual CCV IM30
Rev.07
14 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.

Manual CCV IM30
Rev.07
15 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
6.2 RS232-A (cash register)
RJ45 8-poles, high speed interface (default 115.2 kbps/
switchable up to 921.6 kbps), shielded, hardware hand-
shake, max. cable length 100 cm.
signal
pin
POWER_IN
1
RX
2
TX
3
MDB_WAKE
4
RTS
5
CTS
6
GND
7
GND
8
6.3 RS232-B COM
RJ45 8-poles, high speed interface (default 115.2 kbps/
switchable up to 921.6 kbps), shielded, hardware hand-
shake, max. cable length 100 cm, software controlled
supply voltage output to also supply external compo-
nents besides communication.
signal
pin
POWER_OUT
1
RX
2
TX
3
MDB_WAKEUP
4
RTS
5
CTS
6
GND
7
GND
8

Manual CCV IM30
Rev.07
16 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
6.4 Ethernet
Ethernet is a common network protocol for local area
network. The CCV IM30 has an Ethernet 10/100 Base-
T port.
signal
pin
TX+
1
TX-
2
RX+
3
NC
4
NC
5
RX-
6
NC
7
NC
8
6.5 MDB-Slave
Multidrop Bus (MDB) is a communication protocol com-
monly used in the vending machines. The CCV IM30
has a MDB slave port that can communicate to a vend-
ing machine controller as well as accept an input volt-
age of 9V to 42V. MDB Master and MDB Slave to pro-
vide two separated MDB connectors with two sepa-
rated communication ports. MDB level 1,2 and 3 are
supported.
signal
pin
MDB PWR IN
1
MDB PWR GND
2
MDB-WakeUp
3
MDB-Master Receive
4
MDB-Master Transmit
5
MDB-Com Common
6

Manual CCV IM30
Rev.07
17 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
6.6 MDB-Master/ Executive/ I/Os
The CCV IM30 has a special 20-pin connector (Am-
phenol 69168) that functions as both MDB master port
and executive port, and is also available for I/O's and
switched voltage.
Signal
Pin
Application
MDB_PWR_IN
1
MDB
GND
2
MDB
V_OUT (unswitched)
3
I/O and switched voltage
GND
4
I/O and switched voltage
MDB_MASTER_RX
5
MDB
MDB_MASTER_TX
6
MDB
GND
7
MDB
GND
8
MDB
EXE_MASTER_RX+
9
EXE / power input
EXE_MASTER_TX+
10
EXE / power input
GND
11
EXE / power input
GND
12
EXE / power input
DIGI_IN4_H
13
I/O and switched voltage
DIGI_OUT2_H
14
I/O and switched voltage
DIGI_IN4_L
15
I/O and switched voltage
DIGI_OUT2_L
16
I/O and switched voltage
MDB_WAKEUP
17
MDB
V_OUT# (switched)
18
I/O and switched voltage
EXE_PWR_L
19
EXE / power input
EXE_PWR_N
20
EXE / power input
6.6.1 MDB-Master
This function is currently not yet supported.
6.6.2 Executive
The Executive protocol (also known as BDV 001 proto-
col) is a communication protocol used in the vending
machines.
This function is currently not yet supported.

Manual CCV IM30
Rev.07
18 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
6.6.3 I/Os
The I/Os can be addressed by an Android app and
used, for example, to activate a function on a control
unit.
In the case of galvanically separated I/Os on the CON-
20: DigOut2 and DigIn4 (2 pins each from the CON20
are required). See also the following diagrams.
Internal circuit diagram of the galvanically separated
I/Os (DigOut2 and Digin4):

Manual CCV IM30
Rev.07
19 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
Internal circuit diagram of the switched output voltage.
This switched voltage output at CON-20 (switched by
EN_PWR_CON20) has the similar wiring as the volt-
age output at RS232B pin6 (switched by
EN_PWR_COM).
6.7 USB
The CCV IM30 has an USB Host port available for use,
it can accept 5V input to power the device.
USB-Host (type A)
signal
pin
VIN
1
D-
2
D+
3
GND
4

Manual CCV IM30
Rev.07
20 / 25
© CCV GmbH - Diese Unterlage darf ohne unsere Zustimmung nicht vervielfältigt oder weitergegeben werden.
This document must not be copied or distributed without our approval.
USB-OTG (type C)
signal
signal
A1 GND
B1 GND
A2 NC
B2 NC
A3 NC
B3 NC
A4 VBUS
B4 VBUS
A5 USB_ID
B5 USB_ID
A6 D+
B6 D+
A7 D-
B7 D-
A8 NC
B8 NC
A9 VBUS
B9 VBUS
A10 NC
B10 NC
A11 NC
B11 NC
A12 GND
B12 GND
6.8 AUX
The auxiliary jack is a term for a variety of analogue
port usually made to transfer audio data. The CCV
IM30 has a 3.5 mm auxiliary jack that can output a ste-
reo audio signal and accept the input of a microphone.
CTIA Standard PIN assignment
L
Left audio signal
R
Right audio signal
GND
Chassis ground
AUX
Additional signal, e.g. microphone
Image source: Wikipedia