TABLE OF CONTENTS
1. Verifone Vx520 terminal ......................................................................................................4
1.1 Description of terminal..................................................................................................4
1.1.1 Technical data.......................................................................................................4
1.1.2 Description and functions of terminal buttons........................................................4
1.2 Operation of terminal and PIN pad ...............................................................................4
1.2.1 Preparing a set of devices for work........................................................................5
Replacing the paper roll.......................................................................................................7
2. Activation of application, main screen, icons........................................................................7
2.1 Activating the payment application ...............................................................................7
2.2 Description of application indicators (icons)..................................................................8
3. Transactions........................................................................................................................8
3.1 Standard transaction procedure ...................................................................................8
3.1.1 Starting - selecting the transaction type.................................................................9
3.1.2 Entering the amount............................................................................................10
3.1.3 Entering the card and the payment methods.......................................................11
3.1.4 Questions about additional services – DCC and cash withdrawal........................16
3.1.5 Card holder authentication methods (PIN, signature, lack of authentication) .......16
3.2 Types of transactions .................................................................................................18
3.2.1 Sales...................................................................................................................18
3.2.2 Cash Back (Sales and cash withdrawal)..............................................................20
3.2.3 Cancellation ........................................................................................................22
3.2.4 Copy of the Client’s printout.................................................................................23
3.2.5 Preauthorisation..................................................................................................25
3.2.6 Completion of preauthorisation............................................................................27
3.2.7 Prepaid GSM.......................................................................................................29
3.2.8 Return .................................................................................................................30
3.3 Dynamic currency conversion – DCC.........................................................................33
4. Administration functions.....................................................................................................34
4.1 Settlement..................................................................................................................34
4.1.1 Call of Settlement................................................................................................35
4.1.2 Settlement printouts ............................................................................................35
4.2 Reports.......................................................................................................................36