Elite Screens CineTension2 Series User manual

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E
l
i
t
e
SCREENS
Elite
SCREENS
Tension2 Electric Screen
CineTension2 Series
Users Guide
Rev. 1.1

www.elitescreens.com / [e-mail]
Elite SCREENS
Important Safety and Warning Precautions:
1. Be sure to read this manual before use and follow the procedures as specified:
Put this manual in a safe place where it can be easily obtained for future reference.
To avoid possible product damage, do not use the accessories not recommended by the manufacturer.
Handle the device carefully during transportation and installation.
Do not set up the screen on an uneven or inclined location.
Do not set any heavy objects on the power cord and arrange it properly to avoid it becoming a trip hazard.
To prevent electrical shock or fire, do not overload the power cord.
Do not allow any liquids or moisture into the electric mechanism. Never handle any electrical devices if you
are wet or in direct contact with any other water source.
2. Always disconnect the power when replacing any accessories in order to avoid risks of a short circuit or an
electric shock.
3 There are no user serviceable accessories in the device. Only an authorized Elite Screens technician is
permitted to open the product casing and work on the internal parts. Failure to do so will void the warranty.
(User Tip) Make sure that the product voltage connection is compatible with the power source outlet. The
rating label on the product indicates the voltage rating.
(Environmental Tip.) In compliance with EPA regulations, please utilize the appropriate facility when in
need of product disposal at the end of its operational lifetime.
4. Do not use this product under the following circumstances:
1)During a heavy storm, wind, rain, thunder or lightning.
2) To ensure a maximum product life, avoid direct sunshine, water or moisture.
3) Keep away from fire sources and high temperatures to prevent overheating.
4) Disconnect the power supply first before transportation or maintenance.

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1. Optional 12V Trigge
r
:
12V trigger for your new Elite CineTension allows your
screen to synchronize its drop and rise with the
projector's power cycle. The screen Drops when the
projector powers up and retracts when the projector
powers down.
2. IR (Infrared) Wall Box Kit and Eye Receiver: The Wall Box Kit contains an IR receiver and
enables the consumer to use either the IR remote or hardwire controls to operate the screen's drop/rise capabilities.
The IR Eye protrudes from the bottom of the casing to present a low profile line-of-sight control option for your IR
remote.
It is a low-visibility alternative to using the wall box kit and its ability to protrude from the bottom of the screen allows
line-of-sight control even in a recessed ceiling installation.
Connection pins
inside
of case
Connection pins
inside
of case
Sensor
Watt-mounted Receive
(Extension Sensor)
Wall Box
Sensor
3. Bubble Level: Included with the installation package is a small bubble level that can be useful in
determining if the screen is perfectly level when installing.
NOTE :
①
Please use the Down side as the bottom.
Bubble level
②The Bubble should be in the middle position to determine that it is level.
①
Connection pins
inside
of case
To Projector
Red DC12V
DC5V
Black
0V
Video Projection Interface

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Please read this
g
uide prior to installation.
●Make sure the current rating is equal to that of the appliance rating when an extension cord is
Used.
●Do not use any accessories not provided by the manufacturer with this screen. We will not be
responsible for any risks of fire, electric shock, or injuries resulting from the misuse of this product
with accessories not designed for it.
●Make sure the screen is mounted at a perfect horizontal level. We suggest consulting with
a professional if you are uncertain on how to perform a proper installation.
INSTALL
A
TION
*Allow
2
” of spacing between the front and back of the screen
I. MasonryAnchors are used on concrete/masonry wall/ceilings; Plasticdrywall anchors are included
for drywall mounting
II. Wood screws are to be used for wooden wall/ceiling studs on screen sizes less than or equal to 120
inches (diagonal). Masonry anchors should be used for wall/ceiling installations of screen sizes greater than
120 inches
(
dia
g
onal
)
.
III. Install the Aluminum Extruded Hanger Set onto the slide channel and move to the desired position
before locking it by tightening the connecting bolt.
MOU NTING ACCESSO RIES
A
.
B .
Scre
w
Nut (M10)*4
Bolt*2
E .
F.
Alum Extruded
Hanger*2
Masonry Anchor*2
Upon assembly, the bracket will slide into
the casing rails for mounting.
E
C .
D .
Scre
w
Nut (M6)*4
Washer*4
G.
H .
Plastic Plug*2
Wooden Screw*2
C
D
B
A
Warning: These are standard accessories included with the ceiling/wall
brackets. Models may vary but anchors will not.
F
②

www.elitescreens.com / [e-mail] ③
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6.02 mm. in width
The 4 prong cable will be
connected from the wall box
to the screen.
Although the IR remote requires direct line of
sight with the wall box in order to function, the
wall box can be hidden from sight, and operated
using the RF remote. When depressing the
directional buttons you should hear a faint click
signifying that the signal successfully transmitted
to the screen.
The 3 prong cable will be
connected from the outlet
to the control box.
IR Receiver
1”7 8
UP
Stop
Down
IR codes
Up = 0XDD
Stop= 0XCC
Down= 0XEE
The IR (Infra-Red) remote has a range
of 15 Ft. with an AAA battery size
The RF (Radio Frequency) remote
has a range of 30 Ft. with an AAA
battery size
** Please remember to always point to the wall switch receiver when using the IR remote. The IR remote can also work with
Universal Learning Remote Control usually by programming the Screen's IR codes in your Universal Learning Remote.
③
AAA

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FO R REFEREN CE ONLY:
(Attention: This adjustment is not required. The screen's tension has been set
to achieve its best performance. Always contact an Elite Screen Technician for
assistance to avoid damaging the screen and voiding your warranty.)
Pulling the knob and turning it Clockwise it will create more tension
to the screen. By pulling the knob Counterclockwise it will start to
release tension
If
th
e e
l
ec
t
r
i
c screen
d
oes no
t
move, p
l
ease c
h
ec
k
th
e
f
o
ll
ow
i
ng:
1. Check the power supply first. The screen will understandably not move without power.
2. Make sure the power cord is firmly plugged to the power outlet.
3. Make sure that all cable connections are secure.
4. If the screen works well with the line switch but not with the remote control, please make sure the
remote controls have fresh batteries or replace them with new ones. Change the battery every 6
Months to ensure proper operation of the remotes.
5. For all other problems, please contact Elite Screens at Techsupport
@
elitescreens.com
Or call 1-877-511-1211 Ext. 202 / 234.
④

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1. Q: What are the differences between the IR and RF remotes?
A:
A
n IR
(
Infra-Red
)
remote is desi
g
ned for short distance use, like
y
our t
yp
ical television
remote. IR requires direct aim at the IR receiver located inside your 3-way wall box. RF remote control is
designed for long distance use. The RF code is unique only work to your 3-way wall switch that also came
with your screen. If the RF remote control is lost or destroyed, the entire 3-way wall switch will need to be
replaced in order to continue having RF control.
2. Q: How is the screen material cleaned?
A: The screen material can be cleaned with mild soap and water only. Do not use cleaning substances,
chemicals, or abrasives as it will damage the screen material.
3. Q: What t
yp
e of batteries do the remote controls use?
A: The IR and RF remote controls use AAA alkaline batte
r
ies.
4. Q: Can
y
ou manuall
y
p
ull down this electric screen?
A:
A
bsolutely not, manually pulling down the screen will damage the electronic motor rolling system.
5. Q: Can the electric screen be used in 220-volt outlets?
A: No, the screen can onl
y
be used in 110-volt outlets.
6. Q: What is the recommended distance m
y
first row of viewers should be at?
A: The recommended minimum distance should e
q
ual the dia
g
onal width of
y
our screen
viewing surface. However, this may vary depending on the projector type and lighting environment.
7. Q: How hi
g
h should I han
g
the
p
ro
j
ect or screen?
A: The recommend lowest level of the pro
j
ector screen should at an e
y
e level of the first row
seat.
8. Q: Whom do I call for Technical Su
pp
ort or a Trouble Re
p
ort?
A: The best wa
y
to re
p
ort a
p
roblem is to send an email to Techsu
pp
ort
@
elitescreens.com
⑤

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One
(
1
)
y
ear warrant
y
p
arts and labor from
p
urchase date as follows
(
exce
p
t
for refurbished units as specified below
)
:
Refurbished units carr
y
a 90-da
y
p
arts and labor warrant
y
.
Demo units or open box items carr
y
a full 1-
y
ear
p
arts and labor warrant
y
.
Each
p
art
y
will be res
p
onsible for one wa
y
shi
pp
in
g
durin
g
the warrant
y
p
eriod.
A RMA (Return Merchandise Authorization) number must be issued in order to process a replacement or to
authorize a return for warranty repair. Elite Screens will, at their sole option, replace or repair the defective unit
with a brand new replacement *(see exceptions below) after the defective unit is received. Once the product is
received, Elite Screens will send out a new *unit to the customer by ground service (subject to inventory
availability). Please do not return any unauthorized items to Elite Screens, as they will be refused.
The RMA number must be included on the outside label of your shipping box and shipping documents. Our
warehouse is not authorized to accept returns without an RMA number on the shipping label. RMA numbers are
valid for 45 days from the date of issue.
Missing Parts must be reported within 7-days of receipt. If reported after 7 days, customer will be
responsible for shipping and handling fees. If reported after 30 days of receipt, customer is responsible for
cost of the parts and shipping & handling fees.
●All shipping damages must be reported with in 7 business days upon receipt of the product. After 7 days,
the Customer is responsible for all incurred costs.
●Inspect all shipments upon arrival. If damage or loss is apparent upon delivery do not accept the shipment
until you make a notation of the damage on all copies of the carrier's delivery receipt and have the driver
sign all copies to acknowledge the notation. Do not sign a receipt for damaged or missing cartons or there
will be no basis for a claim. Ask the carrier to make a detailed inspection of the damage. File a claim with
the carrier. Cooperate and follow up as necessary to secure final settlement
●Immediately advise Elite Screens of all damages or problems. Do not return merchandise to Elite Screens,
File your claim with the carrier and enclose copies of the bill of lading (signed by the driver) and inspection
report as support. Keep all packing materials and boxes with the damaged product Do not throw anything
away. Although Elite Screens will provide any assistance possible we cannot be responsible for the actual
filing of claims on the carrier or accept liability for non-collectable freight claims.
For Warranty and Service requests please fill out a RMA / Service Form at:
http://www.elitescreens.com/service.htm
Please visit this link for full Warranty information:
http://www.elitescreens.com/service_form.htm
⑥

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REGISTER YOUR ELITE PRODUCT
TWO WAYS TO REGISTER YOUR WARRANTY WITH ELITE SCREENS INC.
A. On Line (Faste
r
and Easier)
www.elitescreens.com/register.html
A. Fill out & Fax to [phone],Attn: Customer Service Dept
.
*You
r
Name:
Address:
Cit
y
/State/Zi
p
:
*EmailAddress:
*Phone:
*Screen Model:
*Serial Number:
*Date of Purchase:
*Dealer / Reseller Purchased from (name of the reseller):
What is your Projector Model:
Application: ___ Home ___ Education Corporation Government
___ Others
How would you rate this screen? ___ Excellent___ Good ___ Ok ___ Improvement
Needed
Comments:
If you have pictures of your screen you'd like to share with us, please email your pictures to
eliteinfo
@
elitescreens.com
For any warranty claim inquires, please email to
[email protected] o r 877-511-1211 – Customer Service Div.
For any technical inquiries, please email to
[email protected] or 877-511-1211 – Customer Service Div