Elite Screens TE100HC2 User manual

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Tension2 Electric Screen
CineTension2 Series
Ver.1.5
Users Guide

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Accessor
y
for Cine Tension2
①IR ②R
F
③Wall
b
ox
Red 1 2V Green 0V
④12V trigge
r
⑤ Eye receiver
⑥ Battery
Please always point to the eye
receiver when using the IR remote
⑦Bu
b
b
le level

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Im
p
ortant Safety and
W
arning Precautions
1. Be sure to read this manual
b
efore use and follow the
p
rocedures s
p
ecified:
Do not handle the power plug when your hands are wet or your feet are in contact with water.
☆
☆
☆
☆
☆
☆
☆
Please retain this manual for future reference.
To avoid any damage, do not use any accessories not recommended by the manufacturer.
Handle the device carefully during transportation to avoid impact.
Do not put the device on uneven or inclined surfaces.
Do not put heavy objects on the power cord; affix the power cord properly to avoid
someone tripping over it.
Never overload the power cord to prevent electrical shock or fire.
Guard the device from any liquid or foreign object to avoid electrical shock or fire due to
loose contact or shor
t
circuit.
2. If any accessories need to
b
e replaced,
b
e careful to avoid shor
t
circuit.
3. There are no user serviceable parts in the device. Nobody except authorized technicians can open
this device. To prevent the risk of electrical shock or fire, protect against moisture and rain.
Make sure tha
t
the power source this device is connected to has a continuous power flow.
The rating label on the product indicates the rated voltage.
4. Do no
t
use this device under the following circumstances:
1) Disconnect the power cord under the condition of heavy wind, rain, thunder or lightning.
2) Avoid direct sunshine, rain shower or moisture.
3) Keep away from fire sources and high temperature to prevent this device from overheating.
4)Cut off the power supply first before transportation or maintenance.

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W
arning
N
O
T
E
:
The
p
ower outle
t
su
p
p
l
y
in
g
p
ower to the unit should
b
e close to the unit and easil
y
accessi
b
le
Reorien
t
or relocate the receivin
g


Increase the separation between the equipment and receiver.
Connect the equipment into an outlet using a circuit different from where the receiver is connected
Consul
t
the dealer or an ex
p
erienced radio/TV technician for hel
p
.
Individual modifications to this product are prohibited and will void the user’s warranty. Please
contact the Service Department for any questions.
This equipmen
t
has
b
een tested and found to comply with the limits for a Class B digital device,
p
ursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
To ensure safe and reliable operation, direct connection to a properly grounded power source is advised.

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1. 12V Trigger: 12V trigger for your new Elite
Cinetension-----allows your screen to synchronize its drop and
rise with the projector's power cycle. The screen drops when the
projector powers up and retracts when the projector powers
down.
To Pro
j
ector
Connection pins inside of case
Re
d
D C12V
Green 0V
Video Projection Interface
2. IR (Infrared) Wall Box Kit and Eye Receiver: The Wall Box Kit contains an IR receiver and
enables the consumer to use either the IR remote or hardwire controls to operate the screen's drop/rise capabilities. IR eye
protrudes from the bottom of the casing to present a low profile line-of-sight control option for your IR remote. It is a low-
visibility alternative to using the wall box kit and its ability to protrude from the bottom of the screen allows line-of-sight
control even in a recessed ceiling install at ion.
Connection
p
ins
inside
of case
Connection pins
inside
of case
Sensor
Wall-mounted Receive
r
(Extension Sensor)
Transmitter Sensor
3. Bubble Level: Included with the installation package is a small bubble level that can be useful in
determining if the screen is perfectly level when installing.
NOTE : ①Please use the Down sign side as the bottom.
Bu
b
b
le
②
The Bub
b
le should be in the middle position to determine that it is level.

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P
lease read this
g
u
i
de prior to installation.
●Make sure the current rating is equal to that of the appliance rating when an extension cord is used.
●Do not use an
y
accessories not provided b
y
the manufacturer with this screen. We will not be
responsible for any risks of fire, electric shock, or injuries resulting from the misuse of this product
with accessories not desi
g
ned for use with this product.
●Make sure the screen is mounted in a horizontal level position. We su
gg
est consultin
g
with a professional if
you are unsure on how to perform a proper installation.
INSTALL
A
TION
*
A
llow 2” o
f
spacing between the front and back of the screen casing.
I. Masonry Anchors are used on concrete/masonry wall/ceilings; Plastic drywall anchors are included for drywall
mounting.
II. Wood screws are to be used for wooden wall/ceiling studs on screen sizes less than or equal to 120” inches (diagonal).
Masonry anchors should be used for wall/ceiling installations of screen sizes greater than 120”inches (diagonal).
III. Install the Aluminum Extruded Hanger set onto the slide channel and move to the desired position before locking it
by tightening the connecting bolt.
MO UNT ING ACCE S SOR IES Upon assem
b
ly the
b
racke
t
will slide into the
casing rails for mounting.
A
A B
C D
Warning: Standard screws x 2 for each type
B
C
D
These are standard accessories included with the ceiling/wall brackets. Models may
vary and anchors will not support all models.

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The IR receiver will be connected from the screen
11.65 mm. in width
The 3 prong cable will be
connected from the outlet
to the case.
Although the IR remote requires a direct line of sight with the IR sensor
to function, the case can be hidden from sight and operated using the RF
remote. When depressing the directional buttons you should hear a faint
click signifying that the mechanism is working properly.
80mm in width
I
R
UP
Stop
Down
RF
This is the IR (Infra-Red) remote with a
range of 15 Ft. Battery size AAA
This is the RF (Radio Frequency) remote
with a range of 30 Ft. Battery size AAA
** Please remember to always point to the wall switch receiver when using the IR remote. The IR remote can also work
with a Universal Learning Remote Control usually by programming the Screens IR codes into your Universal Learning
Remote.

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FO
R
REFEREN CE ONLY:
(Attention: This adjustment is not required. The screens tension has been set to achieve its
best performance. Always contact an Elite Screen Technician for assistance to avoid
damaging the screen and voiding your warranty.)
Pulling the knob and turning it Clockwise it will create more tension to the screen. By
p
ulling the knob Counter-clockwise it will start to release tension
If the electric screen does not move,
p
lease check the followin
g
:
1. Check the
p
ower su
pp
l
y
first. The screen will understandabl
y
not move without
p
ower.
2. Make sure the
p
ower cord is firml
y
p
lu
gg
ed to the
p
ower outlet.
3. Make sure that all cable connections are secure.
4. If the screen works well with the line switch but not with the remote control,
p
lease make sure the
remote controls have fresh batteries or replace them with new ones. Change the battery every 6
Months to ensure
p
ro
p
er o
p
eration of the remotes.
5. For all other
p
roblems,
p
lease contact Elite Screens at Techsu
pp
ort
@
elitescreens.com
Or call 1-877-511-1211 Ext.202/234.

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1. Q: Wh
y
does m
y
screen no lon
g
er function?
A: There are a few
p
ossible thin
g
s
y
ou could check:
2. Q: How is the screen material cleaned?
A: The screen material can be cleaned with mild soap and water.
N
ote: For more U
p
date FAQ,
p
lease visit www.elitescreens.com
A.)Make sure your wall plug has power and that the screen is properly plugged in.
B.) Please check the fuse to y our screen. (Call Tech support for location of fuse)
C.) If screen works well with the line switch but not with the remote control, make sure the remote control has goo
d
batteries in it.
D.) Our electric screens with a tubular motor installed are equipped with a Thermal relay. This would
include all Home (2, 3), Tension (1, 2, 3) series, and VMAX screens with a diagonal size above 180". This
feature will automatically shut off screen in the event the motor becomes too hot, preventing overheating of
the motor. To correct this, let screen alone for 10-15 minutes and try again.
3. Q: What type of batteries do the remote controls require?
A: The IR and RF remote controls use AAA alkaline batteries
4. Q: Can you manually pull down the screen?
A: No, manually pulling down the screen will damage the electronic motor rolling system.
5. Q: How could I setup my Screens IR receiver to work with my learning remote control system? Do you have any IR
codes I can use to achieve this?
A: Our IR remote controls have been evaluated and entered in to the databases of some Universal remote control
manufacturers. Please contact the manufacturer of your remote to inquire about your remotes ability to function with
ours. If they have not evaluated our remote control then the following list of Binary codes will be used for most remote
setups.
For Spectrum, VMAX2 (Plus), Home2(3) and Tension2(3) Series
Up: 1111 0000 0001
Stop: 1111 0000 0010
Down: 1111 0000 0100
6. Q: What is the gain on the matte white screen material?
A: The matte white material has a gain of 1.1. For detailed specs, info please check our web-site for more detail

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Please do not return any unauthorized items to Elite Screens, as they will be refused.
The RMA number must be included on the outside label of your shipping box and shipping documents. Our
warehouse is not authorized to accept returns without an RMA number on the shipping label. RMA numbers are
valid for 45 days from the date of issue.
●All shipping damages must be reported within 7 business days upon receipt of the Produc
t
. After 7 days Customer is
responsible for all incurred costs
●Inspect all shipments upon arrival. If damage or loss is apparent upon delivery do not accept the shipment until you
make a notation of the damage on all copies of the carrier's delivery receipt and have the driver sign all copies to
acknowledge the damage. Do not sign a clear receipt for damaged or missing items or there will be no basis for a
claim. Ask the carrier to make a detailed inspection of the damage. File a claim with the carrier. Cooperate and
follow up as necessary to secure final settlement
●Immediately advise Elite Screens of all damages or problems. Do not return merchandise to Elite Screens. File your
claim with the carrier enclosing copies of the bill of lading (signed by the driver) and inspection report as support. Keep
all packing materials and boxes with the damaged product. DO NOT throw any thing away. Although Elite Screens will
provide any assistance possible we can not be responsible for the actual filing of claims on the carrier or accept liability
for non-collectable freight claims
For Warranty and Service requests please fill out a RMA /Service Form at:
http://www.elitescreens.com/service_form.htm.
Please Visit this link for full Warranty information:
http://www.elitescreens.com/service.htm
For Customer Service and Technical questions, please contact Elite Screens at:
Telephone:[phone] Fax:[phone]
Two (2) year warranty parts and labor from purchase date as follows (except for refurbished units
as specified below):
Refurbished units carry a 90-day parts and labor warranty.
Demo units or open box items are AS IS items and do not carry a warranty.
Each party will be responsible for one way shipping during the warranty period.
DOA (Defective On Arrival): Must be reported within 7 business days of receipt. An RMA
(Return Merchandise Authorization) number must be issued in order to process a replacement.
Elite Screens will replace the DOA (Defective On Arrival) unit with a brand new replacement
*(see exceptions below) after the DOA unit is received and/or confirmed defective. Once the
p
roduct is received, Elite Screens will send out a new* unit to the customer by ground service
(based on stock availability). Should a problem be reported after the 7-day grace period, the item
must be shipped to us for warranty repair.
Missing Parts must be reported within the 7-day (DOA) grace period. If reported after 7 days,
customer will be only responsible for shipping and handling fees. If reported after 30 days of
receipt, customer is responsible for cost of the parts and shipping & handling fees.
*A new or refurbished replacement will be sent out to the customer depending on the type of purchase (new or
refurbished) or based on stock availability.

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Two wa
y
s to re
g
ister
y
our warrant
y
with Elite Screens Inc.
A. Online (Faster and Easier) www.elitescreens.com/re
g
ister.htm
B. Fill out & Fax to
(
562
)
4 83-8498, Attn: Customer Service De
p
t.
*Your Name:
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_
Address:
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__
Cit
y
/State/Zi
p
____
_____
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_____
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_
_
*Email Address:
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*Phone:
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*Screen Model:
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_____
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*Serial Number:
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*Date of Purchase:
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*Dealer / Reseller Purchased from (name of the reseller):
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What is
y
our Pro
j
ector Model:
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A
pp
lication:
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Home
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Cor
p
oration
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Government
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Others
How would
y
ou rate this screen?
___
Excellent
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Good
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Im
p
rovement needed
Comments:
If
y
ou have pictures of
y
our screen
y
ou'd like to share with us, please email
y
our pictures to:
[e-mail]
Or call us at 877-511-1211 Sales and
Marketing Div.
For any technical inquiries, please email to
[e-mail] or 877-511-1211 Customer Service Div
For any warranty claim inquires, please email to
[e-mail] or 877-511-1211 Customer Service Div.

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B5
C
C1
B2
B1
B
A
A1
B4
A2 B3