Elo TouchSystems 1529L User manual

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TouchmonitorUserGuide
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1529L15”LCDDesktopTouchmonitor,3000series
(OptionalMagneticStripeReaderandCustomerDisplay)
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ELOTouchSolutions
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15”LCDTouchmonitor
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OptionalMagneticStripeReader,
CustomerDisplay,BarcodeScanner
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UserGuide
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RevisionG
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P/N008603E
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ELOTouchSolutions
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1‐800‐ELOTOUCH
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www.elotouch.com

Copyright©2014ELOTouchSolutions.AllRights Reserved.
Nopartofthispublicationmaybereproduced,transmitted,transcribed,storedina
retrievalsystem,ortranslatedintoanylanguageorcomputerlanguage,inanyformor
byanymeans,including,butnotlimitedto,electronic,magnetic,optical,chemical,
manual,orotherwisewithoutpriorwrittenpermissionofELOTouchSolutions.
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Disclaimer 
Theinformationinthisdocumentissubjecttochangewithoutnotice.ELOTouchSolutions
anditsAffiliatesmakesnorepresentationsorwarrantieswithrespecttothecontents
herein,andspecificallydisclaimsanyimpliedwarrantiesofmerchantabilityorfitness
foraparticularpurpose.ELOTouchSolutionsreservestherighttorevisethispublication
andtomakechangesfromtimetotimeinthecontenthereofwithoutobligationof
ELOTouchSolutionstonotifyanypersonofsuchrevisionsorchanges.
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Trademark Acknowledgments
AccuTouch,ELO(logo),ELOTouchSolutions,andIntelliTouch,aretrademarksoftheELO
TouchSolutions.WindowsisatrademarkoftheMicrosoftgroupofcompanies.Other
productnamesmentionedhereinmaybetrademarksorregisteredtrademarksoftheir
respectivecompanies.ELOTouchSolutionsclaimsnointerestintrademarksotherthanits
own.

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Chapter 1
Table of Contents
AutoAdjust ................................................. 33
Introduction 1
Product Description................................................. 1
Detailed LCDDisplay Performance
Requirements.......................................................... 2
Customer Display .............................................. 3
Serial Version ................................................. 3
Credit Card Reader ........................................... 4
Six Port USB Hub ............................................. 5
External 12 VDC Power Supply ........................ 5
Chapter 2
Installation and Setup 6
UnpackingYourTouchmonitor. .................................. 6
Product Overview .................................................... 7
MainUnit............................................................. 7
Rear View.......................................................... 7
Side View .......................................................... 8
Base BottomView.............................................. 8
Kensington™Lock ............................................. 9
USBInterferenceConnection ................................... 10
Removethe cablecover ..................................... 10
USB/SerialInterferenceConnection .......................... 16
Removethe cablecover ..................................... 16
Replace the cable cover ..................................... 22
OptimizingtheLCDDisplay........................................ 23
Installingthe PeripheralDeviceDrivers ...................... 23
MagneticStripeReader ...................................... 24
TestingtheUSBMSRKeyboardEmulation ........ 24
TestingtheUSB-HIDClassMSR ........................ 24
ConvertMSRfromHIDtoKeyboardemulation... 24
ConvertMSRfromKeyboardemulationtoHID .. 25
RearFacingCustomerDisplay............................. 25
Installing theDriver Software.................................... 28
InstallingtheSerialTouchDriver (not applicable
toAcousticPulseRecognitionmonitor).............. 29
Chapter 3
Operation .................................................. 30
AboutTouchmonitorAdjustments.............................. 30
15”LCDFunctionKey ............................................... 31
ControlsandAdjustment ..................................... 32
OSDLock/Unlock.............................................. 32
PowerLock/Unlock .......................................... 32
OSDMenuFunctions........................................ 32
OSDControlOptions ........................................... 33
Brightness ....................................................... 33
Contrast ........................................................... 33
Sharpness....................................................... 33
Phase .............................................................. 33
OSDLeft/Right............................................. 33
OSDUp/Down ............................................. 33
Clock........................................................... 33
ColorTemperature ....................................... 33
CurrentInput ............................................... 33
OSDPosition................................................ 33
Language.................................................... 33
RecallDefaults ............................................ 33
OSDTimeout................................................ 33
Input VideoSelect ...................................... 33
Volume ........................................................ 33
Power-Save(NoInput)................................ 34
PowerLEDDisplay&PowerSaving ............... 34
GeneralPowerSavingMode ....................... 34
DisplayAngle ....................................................... 34
ControlsandAdjustment....................................... 36
OSDLock/Unlock ............................................ 36
PowerLock/Unlock......................................... 36
OSDMenuFunctions ...................................... 36
OSDControlOptions....................................... 37
Brightness .................................................. 37
Contrast ...................................................... 37
Sharpness .................................................. 37
Phase.......................................................... 37
AutoAdjust ................................................. 37
OSDLeft/Right............................................. 37
OSDUp/Down ............................................. 37
Clock........................................................... 37
ColorTemperature ....................................... 37
CurrentInput ............................................... 37
OSDPosition................................................ 37
Language.................................................... 37
RecallDefaults ............................................ 38
OSDTimeout................................................ 38
Input VideoSelect ...................................... 38
Volume ........................................................ 38
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Chapter 4
Troubleshooting 39
SolutionstoCommonProblems ............................. 39
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AppendixA
Touchmonitor Safety 32
CareandHandlingofYourTouchmonitor .............. 41
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Appendix B
Technical Specifications 34
TouchmonitorSpecifications ...........................35
15”LCDTouchmonitor
(1529L)Dimension ...................................... 35
15”LCDTouchmonitor
(1529L)Dimension ...................................... 36
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Regulatory Information 37
Warranty 41

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C H A P T E R
1
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INTRODUCTION
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ProductDescription
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The1529Lisaretailterminaldesignedtopresentinformationtotheoperatorandthecustomer.The1529Lis
availableinserialandUSBversionsorcombotouchmonitor.The1529Lconsistsofa15.0”LCDmaindisplay
withatouchscreenandthefollowingoptionalperipherals:customerdisplay,vacuumfluorescentdisplay
(VFD)CustomerDisplay,fingerprintreader,barcodescanner,creditcardreader,anda6portUSB(USBversion
only)Hub.Themaindisplayelementisa15.0inchdiagonalXGAresolution(1024x768)LCDdisplay.The
maindisplaywillconsistofanLCDDisplayandtouchscreen.Fourtypesoftouchscreenscanbeselectedin
the1529Lasoptions.TheyareAccuTouch,Intellitouch.
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Thecreditcardreaderreadsallthreestripesonastandardcreditcardordriverslicense.Thecreditcardisread
byslidingthecreditcard,stripesidetowardthedisplaythroughthecreditcardreaderforwardorbackward.
ThereisaUSBcreditcardreaderonly.TheHubprovides2internalUSBportstobeusedbythecreditcard
readerandthetouchscreen.ThehubalsosuppliestwoUSBportstotheoutsideofthebackofthe1529Lfor
externaluse.ThehubisonlyusedbytheUSBversionofthe1529L.The1529LispoweredbyauniversalAC
powersourceor12VDCfromexternalpowersource.
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DetailedLCDDisplayPerformanceRequirements 
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15inchTFTLCDDisplayPanel
Display Format 1024 x 768
Display area 15” 304.1mm(H) x 228mm(V)
Pixel Pitch 15” 0.297mm(H) x 0.297mm(V)
Contrast Ratio 700:1 typical
Brightness
LCD 350 cd/m2 (Typical) ; 270 cd/m2 (Minimum)
AccuTouch 280 cd/m2 (Typical) ; 203 cd/m2 (Minimum)
IntelliTouch 315 cd/m2 (Typical) ; 230 cd/m2 (Minimum)
Accutouch Transmission 80% typical ; 75% minimum
IntelliTouch Transmission 90% typical ; 85% minimum
Response Time Tr+Tf=8msec typical
Display Color 16.2 million colors, 8 Bit
VerticalViewingAngle Typical ViewingAngle: 80deg/ 80deg
@ CR>=10
HorizontalViewingAngle Typical ViewingAngle: 80deg/ 80deg
@ CR>=10
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CreditCardReader
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ThereisaUSBcreditcardreaderonly.TheUSBversionisavailableinHIDandKey‐boardemulationversions.
Thereaderreadsallthreestripesonastandardcreditcardordriverslicense.
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ReferenceStandards‐ConformtoInternationalStandardsOrganization,AmericanNationalStandards
applicablestandardsInstitute,CaliforniaDriversLicense,AmericanAssociationofMotor
Ve h i c l e Administrators
MessageFormatACCII
CardSpeed3to50IPS
MTBFElectronics125,000hrs;Head1,000,000passes
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TwoPortUSBHub
TheHubprovides2internalUSBportstobeusedbythecreditcardreaderandthetouchscreen.Thehubalso
suppliestwoUSBportstotheoutsideofthebackofthe1529Lforexternaluse.ThehubisonlyusedbytheUSB
versionofthe1529L.Thehubmeetsthefollowingrequirements:
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SpecificationFullcompliancewithUSBspecification1.0,1.1and2.0andHIDClassDefinitionRev1.0.
HubshallbeselfpoweredHubshallprovide2externaland4internaldownstreamportswithindividualport
overcurrentdetection,protectionandrecovery.SupportsbothOpenHostControllerInter‐ face(OHCI)and
UniversalHostControllerInterface(UHCI).SupportsSuspendandResumeoperation.Busfaultdetectionand
recovery.
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ExternalPowerSupply
The1529LshallbepoweredbyauniversalACpowersourceor12VDC fromexternal
powersource.Thepowersupplyshallprovidethefollowingcapability:ACpower:Inputvoltage90to264vac
Inputfrequency47to63hz
DCpower:Inputvoltage12vdc
Inputlineandloadregulation+/‐2%

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C H A P T E R
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2
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INSTALLATIONANDSETUP
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ThischapterdiscusseshowtoinstallyourLCDtouchmonitorandhowtoinstallElo
TouchSystemsdriversoftware.
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UnpackingYourTouchmonitor
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Checkthatthefollowingitemsarepresentandingoodcondition:
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TouchmonitorUSBCableVideocable
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PowercableUS/CandianEuropeanpowercable
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DVIcableSpeakerCDandQuickInstallGuide

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ProductOverview
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MainUnit
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Note: Shown with optional Biometric & MSR.
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RearView
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Note: Shown with optional Rear Facing Customer Display.

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SideView
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BaseBottomView
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Kensington
TM
Lock
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TheKensingtonTMlockisasecuritydevicethatpreventstheft.
Tofindoutmoreaboutthissecuritydevice,dotohttp://www.
kensington.com.

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ccUSBInterfaceConnection
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Your touchmonitorcomeswithonlyonetouchscreenconnectorcables:USBcable.(For
Windows2000,MeandXPsystemsonly.)
Tosetupthedisplay,pleaserefertothefollowingfiguresandprocedures:
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RemovetheCableCover
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Thecablesareconnectedatthebackofthemonitor.
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cablecover
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Toremovethecover,graspthelipofthecoverandpulltowardsyouuntilitsnapsoff.

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CAUTIONBeforeconnectingthecablestoyourtouchmonitorandPC,besurethatthe
computerandtouchmonitorareturnedoff.
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NOTEBeforeconnectingthecablestothetouchmonitor,routeallthecablesthroughthe
holeinthesecondasshowninthepictureabove.

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Thefollowingillustrationsguideyoustepbystepinconnectingyourtouchmonitor
usingaUSBcableconnection.
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Powercord
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Connectoneendofthepowercordtothemonitorandtheotherendto
wall.Connectthepowercabletothepowerportinthemonitor.

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Videocable
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Connectoneendofthevideocabletotherearsideofcomputerandtheotherto
theLCD.Tightenbyturningthetwothumbscrewsclockwisetoensureproper
grounding.YoucanselectDVI videocableorD‐SUB15videocable.
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DVIcable

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Speakercable
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Connectoneendofthespeakercabletothespeakerportinthecomputerandthe
otherendtotheportinthemonitor.

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USBcable
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ConnectoneendoftheUSBcabletotherearsideofthecomputerandtheotherto
theLCDmonitor.
TheUSBcableisforoptionaltouch,MSR.OnlyoneUSBcableisneededbecausethe
devicecontainsaselfpoweredUSB1.1Hub.Twoselfpoweredportsareavailable
forrunningotherUSBdevices.Fortouchonly,noUSBHubispresent.

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ReplacetheCableCover
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Cablecoverlipcables
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Thenyouhaveattachedallthecablestothemonitor,gentlybringallthecables
towardthestandardsotheyfitunderthecoverlip.
SnaptheCablecoverinplaceovertheconnections.
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OptimizingtheLCDDisplay
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ToensuretheLCDdisplayworkswellwithyourcomputer,configurethedisplaymodeofyourgraphiccard
tomakeitlessthanorequalto1024x768resolution,andmakesurethetimingofthedisplaymodeis
compatiblewiththeLCDdisplay.RefertoAppen‐dixAformoreinformationaboutresolution.
CompatiblevideomodesforyourtouchmonitorarelistedinAppendixC.
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InstallingthePeripheralDeviceDrivers
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MagneticStripeReader
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Nodeviceareneeded.
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TestingtheUSBMSRKeyboardEmulation
1Pluginthedevice.
2OpenMSWord.
3SlidethecardthroughtheMSRtoviewthedata.
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TestingtheUSB‐HIDClassMSR
1OntheCD,browsetoTo uchMonitorPeripherals\MagneticStripeCard
Readers\Demo.
2OpentheReadme.txtandfollowinstructionstotesttheunit.
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ConvertMSRfromHIDtokeyboardEmulation
1ToconvertfromHIDmodetoKeyboardEmulationmode
1.1Double‐clickonthe“MSRChangeMode”icononthedesktop.
Thefollowingwillappear:
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InstallingtheDriverSoftware
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ELOTouchSolutionsprovidesdriversoftwarethatallowsyourtouchmonitortoworkwithyourcomputer.
DriversarelocatedontheenclosedCD‐ROMforthefollowingoperatingsystems:
• Windows7
• WindowsVista
• WindowsXP
• Windows2000
• WindowsMe
• Windows98
• Windows95
• WindowsNT4.0
• Windows3.1
• MS‐DOS
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AdditionaldriversanddriverinformationforotheroperatingsystemsareavailableontheEloTouchSystems
websiteatwww.elotouch.com.
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TheElotouchmonitorisplug‐and‐playcompliant.Informationonthevideocapabilitiesofyourtouchmonitor
issenttoyourvideodisplayadapterwhenWindowsstarts.IfWindowsdetectsyourtouchmonitor,follow
theinstructionsonthescreentoinstallagenericplug‐and‐playmonitor.
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Refertothefollowingappropriatesectionfordriverinstallationinstructions.
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DependinguponwhetheryouconnectedtheserialcommunicationcableortheUSB
communicationcable,onlytheserialdriverortheUSBdrivershouldbeinstalled.