Elo TouchSystems 1919L User manual

Touchmonitor User Guide
1519L 15.6” LCD Desktop Touchmonitor
1919L 18.5” LCD Desktop Touchmonitor
(Optional Magnetic Stripe Reader Available)

EloTouchSystems
15.6” and 18.5” LCD
Touchmonitor
Optional Magnetic Stripe Reader
User Guide
Revision B
P/N E356416
Elo
T ouchSystems
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2011 Tyco Electronics Corporation,
a TE Connectivity Ltd. Company. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise
without prior written permission of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics
Corporation and its Afffiliates in the TE Touch Solutions business unit in the TE
Connectivity Ltd. family of companies (collectively “TE”) makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied warranties
of merchantability or fitnessfor a particular purpose. TE reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation of
TE to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, Elo (logo), Elo TouchSystems, IntelliTouch, TE Connectivity, TE connectivity
(logo) and TE (logo) are trademarks of the TE Connectivity Ltd. family of companies.
Windows is a trademark of the Microsoft group of companies. Other product names mentioned
herein may be trademarks or registered trademarks of their respective companies. Tyco
Electronics claims no interest in trademarks other than its own.
iii

Table of Contents
Chapter 1
Introduction 5
Product Description....................................................5
Precautions.................................................................5
Chapter 2
Installation and Setup 6
UnpackingYour Touchmonitor ....................................6
Assembling the stand plate ........................................8
Interface Connection .................................................9
Speakers and Audio ...................................................9
MSR Interface connection (Optional) .........................10
Product Overview.......................................................11
Main Unit ..............................................................11
Rear View.............................................................11
Mounting the Display..................................................12
Rear Mounting Using theVESA Interface ..................13
VESA Mounting Options.............................................13
Installing the Driver Software......................................14
Installing the Serial Touch Driver (not applicable
to Acoustic Pulse Recognition and
Projected-Capacitive monitor) .............................15
Installing the Serial Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
Windows 98/95 and NT 4.0.............................16
Installing the Serial Touch Driver for Windows 3.1
and MS-DOS........................................................16
Installing the USB Touch Driver............................17
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
and Windows 98..............................................17
Installing APR USBTouch Driver for
Windows 7, Windows VISTA and
Windows XP....................................................17
Chapter 3
Operation 18
About Touchmonitor Adjustments...............................18
Bottom Panel Controls..........................................19
Controls and Adjustment............................................20
OSD Menu Functions...........................................20
OSD Lock/Unlock .................................................20
OSD Control Options............................................21
Preset Modes .......................................................22
Power Management System.................................23
Display Angle..............................................................23
IntelliTouch Plus Touch Technology ............................24
Projected-Capacitive Touch Technology.....................25
Gesture Support.........................................................25
Chapter 4
Troubleshooting 26
Solutions to Common Problems.................................26
Appendix A
Native Resolution .......................................................27
Appendix B
Touchmonitor Safety...................................................29
Care and Handling ofYour Touchmonitor ...................30
Appendix C
Touchmonitor Specifications.......................................31
15.6" LCD Touchmonitor (ET1519L) Dimensions.......34
18.5" LCD Touchmonitor (ET1919L) Dimensions.......35
Regulatory Information 36
Warranty 39
v

C H A P T E
R
1
I
NTRODUCTION
Product Description
Your new 1519/1919L touchmonitor combines the reliable performance of touch technology
with the latest advances in LCD display design. This combination of features creates a natural
flowof information between a user and your touchmonitor.
This LCD monitor incorporates a 15.6” or 18.5” color active matrix thin-film-transistor (TFT)
liquid crystal display to provide high quality display performance. A maximum resolution of
WXGA 1366 x 768 is well-suited for displaying both graphics and images. Other features that
enhance the performance of this LCD touchmonitor are Plug & Play compatibility, OSD (On
Screen Display) controls, an optional magnetic strip reader (MSR), and Elo’s unique zero-bezel
Acoustic Pulse Recognition (APR) touchscreen. In addition, the 1519/1919L is easily
configurable for either portrait or landscape orientation.
Precautions
Follow all warnings, precautions and maintenance procedure as recommended in this user’s
manual to maximize the life of the touch monitor. See Appendix B for more information on
touchmonitor safety.
1-5

C H A P T E
R
2
I
NSTALLATION AND
S
ETUP
This chapter discusses how to install the 1519L/1919LLCD touchmonitor and the driver
software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
LCD monitor VGA cable USB cable Audio cable
Elo QuickStart
CD
Software
CD and Quick Install Guide Power Brick Serial Cable
(not included with APR model)
2-6

Power cable for North America models
USA/UL Power cable
Power cable for European models
Europe/VDE power cable UK power cable
Power cable for Japan models
Japanese/PSE power cable Adapter/Terminal
Power cable for Asia models
and
and
or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable
Power cable for Worldwide models
USA/UL Power cable Europe/VDE power cable
2-7

Assembling the stand plate
Pushing the stand plate toward the stand untill it is tight, then fasten the stand plate using
captive screw.
2-8

Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer and
touchmonitor are turned off.
Headphone Cable
1 2 2 3
4
AudioCable
SerialCable
VGA Cable
USB Cable
PowerBrick
1. Connect DC cable of the power brick to the monitor and the other end through AC power
cable to the AC outlet.
2. Connect one end of either the touchscreen serial (RS232) cable or the touch screen USB
cable (but not both) to the rear side of the computer and the other end to the LCD monitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
3. Connect one end of the VGA cable to the rear side of computer and the other to the LCD
monitor. Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Connect one end of the audio cable to the rear side of computer and the other to the LCD
monitor.
5. Facing the monitor, press the power button located on the underside of the botom-right
corner of the monitor.
Speakers and Audio
The touchmonitor includes two built-in speakers. To use the speakers, plug in the audio cable
to the Audio Input port and connect the other end to your computer.
To use headphones, plug in the headphones to the Audio Output port shown above. When
headphones are connected, the sound plays through the headphones only.
The volume and muting of the sound can be adjusted by using the “Audio” choice from the
On-Screen Display (OSD) Control panel menu as described on page 3-21.
2-9

Magnetic Stripe Reade
r
(MSR) Interface Connection (optional)
If the MSR is installed on the monitor, plug the USB cable from the MSR directly to the PC.
No drivers are required to be loaded.
To change the MSR function mode from keyboard emulation to HID, load the “MSR CHANGE
MODE.EXE” utility from the enclosed TouchTools CD or go online to www.elotouch.com to
download this utility.
Note: MSR function mode can be changed to HID mode from keyboard emulation mode and back using
the “MSR CHANGE MODE.EXE” utility.
2-10