Elo TouchSystems i-series 4.0 User manual

USER MANUAL
Elo Touch Solutions
i-series 4.0 Performance Models

UM600410 Rev 02 page 2 of 75
User Manual –i-series 4.0
Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo Touch Solutions, Inc.
AndroidTM with Google Play services
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc., and its Affiliates (collectively “Elo”) makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo
reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such
revisions or changes.
Trademark Acknowledgments
Elo, Elo (logo), Elo Touch, Elo Touch Solutions, EloView, are trademarks of Elo and its Affiliates.

UM600410 Rev 02 page 3 of 75
User Manual –i-series 4.0
Contents
Section 1................................................................................................................................................................................................................................................. 6
Product Description............................................................................................................................................................................................................................................................................................................ 7
Overview –Specifications ................................................................................................................................................................................................................................................................................................. 7
Features: i-series 4.0 ............................................................................................................................................................................................................................................................................................................ 8
Section 2................................................................................................................................................................................................................................................. 8
Unpacking ......................................................................................................................................................................................................................................................................................................................... 10
How to Install Power over Ethernet ................................................................................................................................................................................................................................................................................ 10
Power Button.....................................................................................................................................................................................................................................................................................................................10
Power LED Status .............................................................................................................................................................................................................................................................................................................. 10
Elo Hub Home Screen –Enroll with Eloview...................................................................................................................................................................................................................................................................13
Android Lock and Home Screens –GMS ......................................................................................................................................................................................................................................................................15
Section 3...............................................................................................................................................................................................................................................20
Network & Internet ........................................................................................................................................................................................................................................................................................................... 21
Wi-Fi ......................................................................................................................................................................................................................................................................................................................22
Connected devices......................................................................................................................................................................................................................................................................................................... 24
PoE Power Manager ........................................................................................................................................................................................................................................................................................................ 28
Status Light Kit ................................................................................................................................................................................................................................................................................................................... 28
Apps & Notifications......................................................................................................................................................................................................................................................................................................... 29
Display................................................................................................................................................................................................................................................................................................................................32
Screen timeout .................................................................................................................................................................................................................................................................................................................33
Auto-rotation screen........................................................................................................................................................................................................................................................................................................ 33
Font size.............................................................................................................................................................................................................................................................................................................................. 33
Display size......................................................................................................................................................................................................................................................................................................................... 34
Sound .................................................................................................................................................................................................................................................................................................................................36
Storage .............................................................................................................................................................................................................................................................................................................................. 40

UM600410 Rev 02 page 4 of 75
User Manual –i-series 4.0
Storage Manager ............................................................................................................................................................................................................................................................................................................. 40
Wakeup Source ................................................................................................................................................................................................................................................................................................................ 41
Privacy ............................................................................................................................................................................................................................................................................................................................... 42
Location.............................................................................................................................................................................................................................................................................................................................43
Security............................................................................................................................................................................................................................................................................................................................... 44
Accounts ........................................................................................................................................................................................................................................................................................................................... 47
Accessibility ....................................................................................................................................................................................................................................................................................................................... 48
Digitial Wellbeing & parental controls ........................................................................................................................................................................................................................................................................... 50
System ................................................................................................................................................................................................................................................................................................................................ 51
Reset options..................................................................................................................................................................................................................................................................................................................... 54
Multiple users .....................................................................................................................................................................................................................................................................................................................54
To switch users...................................................................................................................................................................................................................................................................................................................54
To add user........................................................................................................................................................................................................................................................................................................................54
To delete guest from the device.................................................................................................................................................................................................................................................................................... 55
To rename Admin Profile info..........................................................................................................................................................................................................................................................................................55
Developer..........................................................................................................................................................................................................................................................................................................................55
About tablet ...................................................................................................................................................................................................................................................................................................................... 56
Section 4...............................................................................................................................................................................................................................................57
About Camera App (Snapdragon) ...............................................................................................................................................................................................................................................................................58
Take a Picture and Record Video..................................................................................................................................................................................................................................................................................60
Take a Screenshot ............................................................................................................................................................................................................................................................................................................ 61
Android File Application ..................................................................................................................................................................................................................................................................................................61
General-purpose Input/Output (GPIO) Support .......................................................................................................................................................................................................................................................... 63
About Android Debug Bridge (ADB) control ................................................................................................................................................................................................................................................................ 64
Factory Full Reset.............................................................................................................................................................................................................................................................................................................. 65
Optional Peripherals.........................................................................................................................................................................................................................................................................................................66
Section 5: Technical Support and Maintenance...................................................................................................................................................................................67
Technical Assistance........................................................................................................................................................................................................................................................................................................ 67

UM600410 Rev 02 page 5 of 75
User Manual –i-series 4.0
Elo I-series 4.0 Care and Handling..................................................................................................................................................................................................................................................................................68
Section 6: Regulatory Information........................................................................................................................................................................................................ 69
Electrical Safety Information ........................................................................................................................................................................................................................................................................................... 69
Emissions and Immunity Information .............................................................................................................................................................................................................................................................................. 69
Radio Equipment Directive ............................................................................................................................................................................................................................................................................................. 71
Agency Certifications ......................................................................................................................................................................................................................................................................................................72
Waste Electrical & Electronic Equipment Directive (WEEE) ........................................................................................................................................................................................................................................73
Section 7: Warranty Information...........................................................................................................................................................................................................74

UM600410 Rev 02 page 6 of 75
User Manual –i-series 4.0
Section 1
Introduction

UM600410 Rev 02 page 7 of 75
User Manual –i-series 4.0
Product Description
Your new I-Series 4.0 Android Interactive Signage system combines the reliable performance from Elo
with the latest developments in touchscreen technology and display design. This combination of
features creates a natural flow of information between a user and the I-Series 4.0 system.
Overview –Specifications
Feature Specification
Operating System Android 10
Processor Qualcomm SDA660
Memory 4GB RAM
Internal Storage 64GB NAND flash memory
Display
10.1 –1920 x 1200
15.6 –1920 x 1080
22 –1920 x 1080
Aspect Ratio 10.1 - 16:10
15.6 and 22 - 16:9
Touch Screen Capacitive touch; up to 10 touches
Camera 8MP - 3264*2448, Auto Focus
Micro-SD Support for microSD cards (up to
128GB)
Wi-Fi + Bluetooth IEEE 802.11a/b/g/n/ac + Bluetooth 5.0
with BLE
Microphone 2x Digital Microphones
Sensitivity of -42dB (0dB=1V/Pa) min.
Speaker 2x 0.8W RMS Stereo
USB Port
4x microUSB ports
1x Type-C
1x USB 3.0 Type A

UM600410 Rev 02 page 8 of 75
User Manual –i-series 4.0
Features: i-series 4.0

UM600410 Rev 02 page 9 of 75
User Manual –i-series 4.0
Section 2
Getting Started

UM600410 Rev 02 page 10 of 75
User Manual –i-series 4.0
Unpacking
Verify that the box contains:
•Elo i-series 4.0
•Power Brick
•Region Specific power cable
•Quick Install Guide
Remove all protective materials from the device.
Inspect the device for damage.
Report immediately if system has damage and/or missing items as listed above.
How to Install Power over Ethernet
•Unscrew the PoE cover from the back of the device.
•Mount the PoE module so that the pins line up with the mating receptacle.
Power Button
Note: As soon as power is applied to the system, the device will boot up.
Do not touch the screen during system boot up.
•To turn ON the system, press power button for 500 milliseconds.
•To Shut down or Restart, press and hold the power button for more than 2 seconds and follow the on-screen display menu.
•To force the system to Shutdown, press and hold the power button for 12 seconds.
•To bring the system out of sleep/standby mode, either press the power button once or touch the screen.
Power LED Status
POWER LED STATUS DESCRIPTION
OFF OFF
Solid White Power ON
Solid Orange Power OFF
Blinking White Idle Mode

UM600410 Rev 02 page 11 of 75
User Manual –i-series 4.0
Power / Function Buttons Features and Gestures
Power button On-Screen display menu
If the power button is pressed for more than 2 seconds, a pop-up screen menu will appear.
Android Home Eloview
For shutting down the system
For rebooting the system
For Bug Report
For taking screenshot
For
Emergency calling
For shutting down the system
For rebooting the system

UM600410 Rev 02 page 12 of 75
User Manual –i-series 4.0
Out of Box Experience (OOBE)
S
Step 1:
•Tap anywhere to proceed
with set up.
Step 2:
•Connect to Wi-Fi or tap “Set
up offline” to skip Wi-Fi set
up.
•To enroll with EloView you
must connect to WiFi.
Step 3:
•Choose the following set up
method.
•Follow on-screen instruction
to complete the set up.

UM600410 Rev 02 page 13 of 75
User Manual –i-series 4.0
Elo Hub Home Screen –Enroll with Eloview
Refer to ELOVIEW SUPPORT PAGE on www.elotouch.com for Eloview information
The Elo Hub Home Screen is the starting point for navigating of the device. You can place your favorite apps and widgets here.
Note: The images below may appear different from the actual device.
Navigation Bar
Recent App - Return to the previous page.
Home - Return to the home screen.
Back - Switch between recently used apps.
Status Bar
Elo View
Quick Settings
Navigation Bar
Notification Bar
Shortcut Icons

UM600410 Rev 02 page 14 of 75
User Manual –i-series 4.0
Elo Hub Quick Settings
To access the Quick Settings, tap 3 lines menu from Elo Hub Home Screen. Located on the upper right side.
Navigation Bar
Brightness
❖Move the slider bar left or
right to adjust the brightness
level.
Volume
❖Move slide bar Left or Right to
adjust the volume. Shortcut to Android System
Settings
Settings:
❖Wi-Fi
❖Bluetooth
❖Battery
•Tap an Icon once to enable
or disable.
•Press and hold an Icon to
access the settings.
•
Exit
TBD

UM600410 Rev 02 page 15 of 75
User Manual –i-series 4.0
Android Lock and Home Screens –GMS
Note: The images below may appear different from the actual computer.
Home Screen is the starting point for navigating the i-series device. You can place your favorite apps and widgets here.
•To unlock the screen to Home Screen, swipe up on the Lock Screen.
Note: The default security is Swipe. Refer to Security settings section in this manual for advanced settings.
•To Lock the screen, press the power button once.
Navigation Bar
Recent App - Return to the previous page.
Home - Return to the home screen.
Back - Switch between recently used apps.
Home Screen
Lock Feature
Time & Date
Status Bar
Navigation Bar
Shortcut Icon
Google apps
(Bundle)
Notifications Lock Screen
Search Bar

UM600410 Rev 02 page 16 of 75
User Manual –i-series 4.0
Android Notification Panel
The notification panel allows for quick access to setting shortcuts and notification alerts.
Note: The images below may appear different from the actual device.
To open the Notification Panel
•From the Home Screen, swipe down from the top of the touch screen.
•To clear a single notification alert, drag the notification all the way to the left or right.
•To clear all notification alerts, tap “Clear”.
•To customize notification alerts, drag the notification halfway to the left or right then tap setting.
•To exit, tap the Navigation Bar feature or swipe up the notification alert menu.
Quick Settings Bar
Notifications
Notification Setting
Navigation Bar

UM600410 Rev 02 page 17 of 75
User Manual –i-series 4.0
Android Quick Acess Panel
Access Panel allows for quick access frequently used settings, Brightness, and a shortcut to Android System Settings.
Note: The images below may appear different from the actual computer.
To open the Full Quick Access Panel
•From the Lock Screen, swipe down from top of the touch screen once.
•From the Home Screen, swipe down with two fingers from top of the touch screen.
•If the Notification Panel is open swipe down from the Quick Settings bar.
•For additional shortcut Icon’s swipe screen from right to left.
•Tap Navigation Bar to exit.
Quick Access Panel
❖Wi-Fi
❖Bluetooth
❖Do not Disturb
❖Auto-rotation
❖Airplane Mode
❖Screen cast
❖idle mode
•Tap an Icon once to enable or
disable.
•Press and hold an Icon to
access the settings.
Navigation Bar
Shortcut to Android System
Settings
Brightness
❖Move the slider bar left or
right to adjust screen
brightness.

UM600410 Rev 02 page 18 of 75
User Manual –i-series 4.0
Android Application Drawer & Google Application
The application drawer is a menu containing all of the applications installed on the device including Android System Settings. This is different
from the Home Screen, as it contains every installed app and cannot be customized.
Note: The images below may appear different from the actual computer.
To open the Application Drawer (Manager)
•Swipe up the Navigation Bar from the Home screen.
•To open an application, tap once.
•To exit from the Application Drawer, tap the Navigation Bar or swipe down.
Google Application

UM600410 Rev 02 page 19 of 75
User Manual –i-series 4.0
Customize and add a shortcut to the Home Screen.
Note: The images below may appear different from the actual computer.
•From the Application drawer, press and hold an app or (Icon) then drag the Icon to move the app to the Home Screen.
•Drag the Icon into new location and release.
•To cancel, drag the icon to “X Cancel”.
•To remove a shortcut Icon from home screen, press and hold the Icon then drag the Icon to “X Remove”.
•To uninstall an app, press and hold then drag the icon to “Uninstall”.

UM600410 Rev 02 page 20 of 75
User Manual –i-series 4.0
Section 3
Android System
Settings
The Android System Settings menu allows you to control most aspects of your device -
everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party
onscreen keyboard, to adjusting system sounds and screen brightness.