Elo TouchSystems 1739L User manual

Touchmonitor User Guide
1739L 17” LCD Rear-Mount Touchmonitor

Elo TouchSystems
1739L 17” LCD Touchmonitor
Optional Power Brick
UserGuide
Revision A
P/N E220169
Elo TouchSystems
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2009 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,
or translated into any language or computer language, in any form or by any means, including, but
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written
permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without notice. Elo TouchSystems makes no
representations or warranties with respect to the contents hereof, and specifically disclaims any
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems
reserves the right to revise this publication and to make changes from time to time in the content
hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
Trademark Acknowledgments
IntelliTouch, SecureTouch, AccuTouch, and MonitorMouse are trademarks of Tyco Electronics.
Other product names mentioned herein may be trademarks or registered trademarks of their
respective companies. Tyco Electronics claims no interest in trademarks other than its own.
iii

Table of Contents
Chapter1
Introduction 7
Product Description ...................................................7
Precautions ................................................................7
About the Product ......................................................8
Chapter2
Installation and Setup 9
Unpacking Your Touchmonitor...................................9
Interface Connection .................................................10
Power Requirements ................................................10
Product Overview ......................................................11
Main Unit ..............................................................11
Rear View ............................................................11
Installing the Driver Software .....................................12
Installing the Serial Touch Driver .........................13
Installing the Serial Touch Driver for Windows
Vista, Windows XP, Windows 2000, Me,
95/98 and NT 4.0............................................13
Installing the Serial Touch Driver for MS-DOS
and Windows 3.1..................................................14
Installing the USB Touch Driver...........................15
Installing the USB Touch Driver for Windows
Vista, Windows XP, Windows 2000, Me,
95/98 and NT 4.0............................................15
Installing APR USB Touch Driver for
Windows XP ...................................................15
Chapter 3
Operation 17
About Touchmonitor Adjustments ..............................17
Rear Panel Controls.............................................18
Remote OSD Buttons(option) ..............................18
Controls and Adjustment ............................................19
On Screen Display (OSD) Menu Functions.........19
On Screen Display (OSD) Control Options .........20
Preset Modes.......................................................21
Power Management System ................................22
Chapter4
Troubleshooting 23
Solutions to Common Problems .................................23
AppendixA
Native Resolution ......................................................24
AppendixB
Touchmonitor Safety .................................................26
Care and Handling of Your Touchmonitor .................27
Warning .....................................................................27 v
Appendix C
Touchmonitor Specifications ....................................29
17" LCD Touchmonitor (1739L) Dimensions............30
Regulatory Information 31
Warranty 34

C H A P T E R
1
INTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flow of informa-
tion between a user and your touchmonitor.
This LCDmonitor incorporates a 17” color active matrix thin-film-transistor (TFT) to provide
superior display performance.Amaximum resolution of SXGA1280 x 1024 is ideal for displaying
graphics and images. Other outstanding features that enhance this LCD monitor’s performance are
Plug & Play compatibility, and On ScreenDisplay (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
1-7

About the Product
Your LCDrear-mount touchmonitor is a 17” SXGATFT color display with the following features:
• The internal microprocessor digitally controls auto-scanning for horizontal scan frequencies
between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In
each frequency mode, the microprocessor-based circuitry allows the monitor to function at the
precision-of a fixed frequency.
• High contrast color TFT LCDdisplay supports resolutions up to SXGA1280 x 1024. Compatible
withVGA, SVGA, XGA, SXGA (non-interlaced) and most Macintosh compatible color video
cards.
• Power management system conforms to VESA DPMS standard.
• SupportsDDC2B for Plug & Play compatibility.
• Advanced On ScreenDisplay (OSD) control for picture quality adjustment.
For full Product Specifications refer toAppendix C.
1-8 UserGuide

2-9
Elo QuickStart
CD
Software
C H A P T E R
2
INSTALLATION AND SETUP
This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.
Unpacking Your Touchmonitor
Check that the following 7 items are present and in good condition:
LCD monitor Video cable USB cable
Serial cable Brackets Touch Tools CD + Quick Install Guide
(exclude APR model)
*Optional externalDC (power brick)
Power Brick and cables: 12V, 4.16A, 50W-R, available at additional cost.

Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1. Connect one end of the power adapter to the monitor and the other end to the connector of the
power cord.
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by
turning the two thumb screws clockwise to ensure proper grounding ( USB cable does not have
thumb screws).
3. Connect one end of the video cableto the rear side of computer and the other to the LCDmonitor.
Tighten by turning the two thumb screws clockwise to ensure proper grounding.
4. Press the power button on the rear panel to turn the monitor power on.
5. Connect one end of OSD remote control key(option) to the monitor.
Power Requirements
Note: This monitor operates at 12V 3A
DC Input:
Plug shape: Tuning Fork Type
Plug polarity: (+) ) (-)
Outside dimension: Ø 5.5 ± Ø.1
Inside dimension: Ø 2.1 ± Ø.1
2-10 UserGuide
32
2
1
Adapter Video Cable Serial Cable USB Cable
5
OSD Remote Control Key
(option)

Product Overview
Main Unit
Rear View
2-11

Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer.Drivers are located on the enclosed CD-ROM for the following operating systems:
• Microsoft Windows Vista
• Microsoft Windows XP
• Microsoft Windows 2000
• Microsoft Windows Me
• Microsoft Windows 98
• Microsoft Windows 95
• Microsoft WindowsNT 4.0
The latest versions of drivers and driver information for other operating systems are available on the
Elo TouchSystems website at www.elotouch.com.
Your Elo touchmonitor is Plug-and-Play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your
touchmonitor, follow the instructions on the screen to install a generic Plug-and-Play monitor.
Refer to the appropriate section for driver installation instructions.
Depending upon whether you connected the serial communication cable or the USB
communication cable, you should install only the serial driver or the USB driver.
2-12 UserGuide

Installing the Serial Touch Driver (not applicable to Acoustic
Pulse Recognition monitors)
Installing the Serial Touch Driver for Windows Vista,
Windows XP, Windows 2000, Me, 95/98 and NT 4.0
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install
the driver.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If theAutoStart feature for your CD-ROM drive is active, the system automatically detects the
CDand starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of Windows.
4 If theAutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of Windows.
2-13

Installing the Serial Touch Driver for MS-DOS and Windows 3.1
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor inDOS.
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 FromDOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your
CD-ROM drive may be mapped to a different drive letter).
3 Type install and press Enter to start the installation.
4 Align the touchscreen.
You must have already completed Steps 1 and 2 before proceeding.
To run theINSTALLprogram:
1 Type INSTALLat theDOS prompt in the directory containing the driver install files.
2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the
displayed list.
3 INSTALLalso asks you for the paths to use during installation, or you may use its defaults.
INSTALL creates directories as necessary, and warns you if they exist.
If you are updating your software, you may wish to specify the paths containing the earlier versions,
and overwrite the obsolete files.All executable programs are upward compatible. For a list of
differences from each previous version of the drivers, be sure to select "Differences from Previous
Versions" during the installation process.
INSTALLupdates yourAUTOEXEC.BAT file with the drivers you select. INSTALLmakes a copy
of your originalAUTOEXEC.BAT file, calledAUTOEXEC.OLD. If you already have Elo driver
commands in yourAUTOEXEC.BAT file, they will be commented out.
When INSTALL is finished, it leaves a file calledGO.BAT in the subdirectory you specified. GO
loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final
instructions.
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the
Touchscreen Control Panel.
2-14 UserGuide

Installing the USB Touch Driver
Installing the USB Touch Driver for Windows Vista, Windows XP,
Windows 2000, Me, 95/98 and NT 4.0
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 98, Windows Me or Windows 2000 starts theAddNew Hardware Wizard.
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose
Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use
Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert yourWindows 98 CDif prompted. Choose Finish.
If Windows 98, Windows Me or Windows 2000 does not start the AddNew Hardware Wizard.
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If theAutoStart feature for your
CD-ROM drive is active, the system automatically detects the CDand starts the setup program.
2 Follow the directions on the screen to complete the driver setup for your version of Windows.
If theAutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of Windows.
Installing APR USB Touch Driver for Windows XP
Insert the ELO APR CD-ROM in your computer’s CD-ROM driver.
Follow the directions on the screen to complete the APR 2.0 driver setup for your
version of Windows.
1Click Start > Run.
2Click the Browse button to locate the SW600117.exe program on the CD-ROM.
3Click Open, then OK to run SW600117.exe.
4Follow the directions on the screen to complete the driver setup for your version
of Windows.
2-15

2-16 UserGuide

C H A P T E R
3
OPERATION
About Touchmonitor Adjustments
Your touchmonitor will not likely require adjustment. Variations in video output and application may
require adjustments to your touchmonitor to optimize the quality of the display.
For best performance, your touchmonitor should be operating in native resolution, that is 1280 x
1024 at 80k-75 Hz. Use theDisplay control panel in Windows to choose 1280 x 1024 resolution.
Operating in other resolutions will degrade video performance. For further information, please
refer toAppendixA.
All control adjustments are automatically memorized. This feature saves you from having to reset
your choices every time you unplug or power your touchmonitor off and on. If there is a power
failure, your touchmonitor settings will not default to the factory specifications.
3-17

3-18 UserGuide
MENU SEL
12345
AUTO/SEL DOWN UP MENU
Rear Panel Controls
Control Function
1Menu/Exit Display/exits the On Screen Display (OSD) menus.
2 1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Select item clockwise.
3 1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Select item counter-clockwise.
4Select Selects the adjustment items from the OSD menus.
5Power Switch Switches the power of the monitor.
Remote OSD Buttons(option)
1 2 3 4
Control Function
1AUTO/SEL Selects the adjustment items from the OSD menus.
2DOWN 1. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Select item counter-clockwise.
3UP 1. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Select item clockwise.
4MENU Display/exits the On Screen Display (OSD) menus.

Controls and Adjustment
On Screen Display (OSD) Menu Functions
ToDisplay and Select the OSDFunctions:
1 Press the Menu key to activate the OSD menu.
2 Use or to move through the menu. Press the Select key, the parameter will be highlighted
when selected.
3 To quit the OSDscreen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSDautomatically disappears.
NOTE: The OSD screen will disappear if no input activities are detected for 45 seconds(default).
3-19

On Screen Display (OSD) Control Options
Control Description
Contrast Increases or decreases contrast.
Brightness Increases or decreases brightness.
V-Position Moves the screen up or down.
H-Position Moves the screen left or right.
Recall Defaults Returns the monitor to its default settings.
RGB Press or to select 9300, 6500, 5500, 7500 and USER. Only when
selecting USER can you make adjustments to the R/G/B content.
Press Enter to restore to factory default setting.
Exit Exit the menu.
Sharpness Adjusts the sharpness.
Phase Increases or decreases the snow noise of the image after auto
adjustment is made.
Clock The dot clock is fine-adjusted after auto adjust.
OSD H-Position Moves the OSD position horizontally on the screen.
OSD V-Position Moves the OSD position vertically on the screen.
OSD Time Determines how long (in seconds) the OSD menu waits before
closing automatically after no action has been performed.
Auto-Adjust PressAuto to enable this function.TheAuto-Adjust will automatically
adjust V-Position, H-Position, Clock and Clock-Phase.
OSDLanguage Select from English, French, German, Spanish, and Japanese.
Information Description Indicates the current resolution, H-Frequency and V-Frequency.
3-20 UserGuide

Preset Modes
To reduce the need for adjustment for different modes, the monitor has default setting modes that
are most commonly used as given in the table below. If any of these display modes are detected,
the monitor automatically adjusts the picture size and centering. When no mode is matched, the
user can store their preferred modes in the user modes. The monitor is capable of storing up to 7
user modes. The only condition to store as a user mode is the new display information must have
1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal polari-
ties are different from the default modes.
H. Freq. Band Width
Mode Resolution (KHz) (MHz) H V
1 VGA640 x 350 70 Hz 31.47 28.322 + -
2 VGA720 x 400 70 Hz 31.47 28.322 - +
3 VGA640 x 480 60 Hz 31.47 25.175 - -
4 MAC 640 x 480 66 Hz 35.00 32.24 - -
5 VESA 640 x 480 72 Hz 37.86 31.5 - -
6 VESA 640 x 480 75 Hz 37.50 31.5 - -
7 VESA 800 x 600 56 Hz 35.16 36 + +
8 VESA 800 x 600 60 Hz 37.88 40 + +
9 VESA 800 x 600 75 Hz 46.88 49.5 + +
10 VESA 800 x 600 72 Hz 48.08 50 + +
11 MAC 832 x 624 75 Hz 49.72 57.283 - -
12 VESA 1024 x 768 60 Hz 48.36 65 - -
13 SUN 1024 x 768 65 Hz 52.45 70.49 - -
14 VESA 1024 x 768 70 Hz 56.48 75 - -
15 VESA 1024 x 768 75 Hz 60.02 78.75 + +
16 SXGA 1280 x 1024 60 Hz 64 108 + +
17 SXGA 1280 x 1024 75 Hz 80 135 + +
18 SXGA 1152 x 864 75 Hz 67.5 108 + +
19 SXGA 1280 x 960 60 Hz 60 108 + +
3-21

Power Management System
The monitor is equipped with the power management function which automatically reduces the
power consumption when not in use.
Power
Mode Consumption
On <40W
Sleep <4W
Off <2W
We recommend switching the monitor off when it is not in use for a long time.
NOTE: Complies to VESAPower Management (DPM) standards. To activate the monitor, press
any key on the keyboard or move the mouse or touch the touchscreen. In order for the
touchscreen to bring the monitor from the DPM system, the touchscreen function must
be fully operational.
3-22 UserGuide