Epson TM-930II Series User manual

receipt, journal, slip printer
Operator's Manual
400208200

All rights resewed. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
While every precaution has been taken in the preparation of this book, Seiko Epson
Corporation assumes no responsibility for errors or omissions. Neither is any liability
assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser
or third parties as a result of; accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Epson and ESC/POS™ are registered trademarks by Seiko Epson Corporation.
NOTICE:
The contents of this manual are subject to-change without notice.
Copyright © 1993 by Seiko Epson Corporation, Nagano, Japan

FCC CLASS A
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipmentis operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
WARNING
The connection of a non-shielded printer interface cable to this printer will in-
validate the FCC Verification of this device and may cause interference levels
which exceed the limits established by the FCC for this equipment.
You are cautioned that changes or modifications not expressly approved by the
party responsible for compliance could void your authority to operate the
equipment.
FOR CANADIAN USERS
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as set out in the radio interference regu-
lations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dé-
passant les limites applicables aux appareils numériques de Class A pre-
scrites dans le réglement sur le brouillage radioélectrique édicté par le
Ministere des Communications du Canada.

INTRODUCTION
The TM-93011/93011P are high-quality POS printers which can print on slip, journal,
and receipt paper.
The main features are as follows:
l Wide slip paper. (Max. characters per line: 88 at 7 X 9 font)
l The interface connector is included within the external dimensions.
l High thorough using bi-directional, minimum distance printing.
l Precision paper feeding at 1/144 inch.
l Maximum 2 K bytes receive buffer.
l The command protocol is based on the ESC/POS™ standard.
l
Either the serial interface (RS-232C or RS-422) or the parallel interface (Centronics)
is selectable as a factory option.
Before trying to use this printer, be sure to read this manual carefully to make sure
that you use the unit correctly.
The illustrations in the manual show the TM-93011 serial interface.
The ™-93O11 is divided into 2 types. The serial interface and parallel interface.
ii

About this manual
I. SETTlNG UP
* Chapter 1 contains information on unpacking the printer, choosing the place for
the printer, and names and functions of parts.
* Chapter 2 and Chapter 3 contain information on connecting and setting up the
printer.
* Chapter 4 contains information on testing the printer.
II. REFERENCE
* Chapter 5 contains information on using the printer.
* Chapter 6 contains information on software control including printer command
descriptions.
APPENDIX
Appendixes contain information on general specifications, character code
tables and a list of commands.
CONTENTS
Chapter 1 Unpacking the Printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
1-1 Checking the Contents of the Box ........................................................... 2
1-2 Choosing a Place for the Printer..............................................................
3
1-3 Names and Functions Part
...................................................................... 3
Chapter 2 Before Setting Up
............................................................................
5
2-1 Connecting the Power Supply to the Printer............................................
5
2-2 Connecting the Host Computer to the Printer..........................................
6
Chapter 3 Installing the Parts
..........................................................................
7
3-1 Installing the Ribbon Cassette
................................................................. 7
3-2 Installing the Roll Paper
...........................................................................
10
3-3 Changing the Roll Paper-Width
...............................................................
16
3-4 Adjusting the Near-End Detector
.............................................................
18
3-5 Printing on Slip Paper
..............................................................................
19
3-6 Installing the Stamping System (Option)
.................................................
20
3-7 Setting the DIP Switches
.........................................................................
21

chapter 4 The Self Test
.................................................................................... 20
4-1 Checking Operation with the Self Test .................................................... 26
Chapter 5 Cautions while Using the Printer
...................................................
20
5-1 Panel Switches and Commands
.............................................................. 28
5-2 Printable Area (Roll Paper, Slip Paper)
................................................... 29
5-3 Printing on Slip Paper and Notes
.............................................................
32
5-4 Error Corrections
..................................................................................... 34
5-5 Cover-Open Function
.............................................................................. 34
5-6 Recovering from a Paper Jam
.................................................................
35
Chapter 6 software Control
............................................................................. 37
6-1 Printer Control
.......................................................................................... 37
6-2 Command Descriptions
........................................................................... 38
6-3 Commands
.............................................................................................. 38
APPENDIX .......................................................................................................... 50
APPENDIX A General Specifications
........................................................... 58
APPENDIX B Connectors............................................................................. 63
APPENDIX C Interfaces
...............................................................................
65
APPENDIX D Near-End Detector Sat Handling ...........................................
71
APPENDIX E Notes on Using the Drawer Kick-out Connector .................... 74
APPENDIX F Character Coda Tables .......................................................... 77
APPENDIX G Command Summary
..............................................................
82
iv

I. SETTlNG UP

Chapter 1 Unpacking the Printer
1-1 Checking the Contents of the Box
Checking the parts
Remove the printer and other parts from the box.
Check that the units are not damaged.
If there are damaged or missing components, please contact the dealer.
Before using printer, remove the transport damper.
n Maintenance
Keep the packing case and the transport damper for future transportation to pro-
tect from damage.
Optional Parts
Power supply (PS-120 or 130)
2

1-2 Choosing a Place for the Printer
n Do not place the printer near heaters.
n Avoid using or keeping the printer in places subject to excessive high or low
temperatures, or moisture.
Do not place the printer in direct sunlight.
Do not use or store the printer in a dusty or dirty place.
n When setting up the printer. Choose a location, which is stable.
Intense vibration or shock may damage the printer.
n Ensure printer has enough space, it can be used easily.
n Use the ribbon cassette specified.
n Do not use the printer without installing paper and a ribbon cassette.
1-3 Names and Functions Part
Part names
Roll-paper cover
Ribbon cover
Operation panel
Interface connector
Drawer kick-out connector
Power connector
DIP switches (On the bottom of the printer)
Receipt-paper cover
Key
Serial Interface Parallel Interface
3

Operation panel
POWER lamp (green):
SLIP lamp (green):
RECEIPT OUT lamp (red):
Turns on when the power is turned on.
Turns on in the slip mode and flashes when
the printer is waiting for the slip paper.
Turns on when the roll paper at the receipt
side is close to running.
JOURNAL OUT lamp (red):
ON-LINE lamp (green):
Turns on when the roll paper on the journal
side is close to running.
Turns on when the printer is on line and turns
off when it is off line.
* The printer is in error status when the ON-LINE lamp blinks.
ON-LINE switch: Toggles between on and off line status.
RECEIPT FEED switch: Feeds the receipt paper.
JOURNAL FEED switch:
Feeds the journal paper.
RESET switch:
Sets the printer to the initial conditions, the
same as when the power is turned on. This
switch is located on the same side as the
panel switch, and can be accessed when the
ribbon case is open. Press the switch using a
pointed article, such as a ballpoint pen.
* The data remaining in the printer is erased if this switch is pressed.

Chapter 2 Before Setting Up
2-1 Connecting the Power Supply to the Printer
and the power supply unit.
n Plugging in power supply
The printer must be connected to an external power supply.
Be sure to use a power cable that matches the specifications of both the printer
CAUTIONS:
l Before connecting the printer to the power supply, make sure that the
voltage (24 VDC) and power specifications match the printer’s require-
ments.
l Using an incorrect power supply can cause serious damage to the printer.
Connect the power unit according to the following procedure.
Confirm the power is turned off to the power unit, then connect the power cable
to the connector.
Turn on the power switch of the power unit.
CAUTION:
l Remove the power cable by grasping the connector firmly at the arrow mark
and pulling straight out.
5

2-2 Connecting the Host Computer to the Printer
Connecting the interface cable
Connect the printer with the host ECR (the host computer) using an interface cable
conforming to specifications.
Connect the interface cable according to the following procedure.
Turn off the printer and the host computer.
Connect the interface cable to the interface connector on the printer in the
correct orientation.
When connecting the drawer kick-out connector, attach as shown in the Figure
C.
Earth Wire
a. Serial Interface b. Parallel Interface
Drawer Kick-out Cable
c. Example Drawer Kick-out Connection
NOTES:
l This printer comes installed with inch-type hexagonal lock screws to fix the
interface cable to the interface connector.
l If you plan to use an interface cable which requires millimeter-type lock
screws, please replace the inch-type screws with the included millimeter-
type screws using a hex screwdriver (5 mm).
6

Chapter 3 Installing the Parts
3-1 Installing the Ribbon Cassette
Installing the ribbon cassette
Be sure to use a ribbon cassette that matches the printer’s specifications.
Turn on the printer and open the lower ribbon cover.
The print head will move to the home position (left-side).
Eliminate the slackness in the ribbon by turning the ribbon-feed roller in the
direction of the arrow.
Install the ribbon cassette from above and press it into position.

Turn the ribbon-feed roller five or six times in the direction of the arrow so that
the ribbon is positioned between the head unit and the ribbon guide.
CAUTIONS:
l
l
Do not turn the feed roller in the direction opposite that shown by the arrow.
To remove a ribbon cassette, pull it up by holding the protruding tab on top
the cassette with your fingers.
Close the ribbon cover.

n Exchanging the Ribbon Cassette
Be sure to use the correct ribbon cassette.
Turn on the power to the unit and open the ribbon-cassette cover.
Confirm the head is in the home position, then remove the ribbon cassette.
Install a new ribbon cassette (refer to 3-1 Installing the Ribbon Cassette
), then close the ribbon cover.
9

3-2 Installing the Roll Paper
n Installing the roll paper
Be sure to use the roll paper that matches the specifications.
Bee 3-3 Changing the Roll Paper-Width.
Confirm that the edge of the roll paper is cut straight across, and is not folded or
crooked.
Good
Bad Bad
Turn on the printer. The POWER lamp, the RECEIPT OUT lamp, and the
JOURNAL OUT lamp will light.
Check if the ribbon cassette is already installed. If not, install the cassette first.
Open the roll-paper cover.
10

Remove the take-up shaft and install the roll paper into the roll-paper holder in
the correct orientation.
Right
Wrong
While leaving some slack in the roll paper, insert the end of the roll paper
straight into the paper inlet. The roll paper will be automatically fed into the
printer approximately 18 cm, and the RECEIPT and the JOURNAL lamps will
go off.
11

Tear off the receipt paper on the tear-off edge of the printer. Press the
JOURNAL FEED switch to feed the journal paper so that it can be would onto
the take-up shaft.
Insert the end of the journal paper into the groove on the take-up roll and turn
the shaft two or three times to secure the roll paper.
12

Install the take-up shaft into the printer and close the roll-paper cover, then turn
the key to lock.
CAUTION:
l Eliminate the slackness in the journal paper by turning the take-up shaft in
the direction of the arrow (see ).
13

n Exchanging the paper roll
Be sure to use roll paper confirming to specifications.
Open the receipt-paper cover.
While pressing the tab marked ‘PRESS’ on the release lever, at the left side of
the tear-off unit, remove the remaining roll paper by pulling it out in the direction
of the arrow.
Install a new roll of receipt paper (refer to 3-2 Installing the Roll Paper).
Close the receipt-paper cover.
14