Epson TM-P60II Use and care manual

Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product.
Describes advanced usage methods for the product.
Describes how to control the printer and necessary
information when you develop applications.
Describes how to handle the product.
Describes information for replacement.
Describes general specications and character code
tables.
M00060908
Rev. H
Product Overview
Setup
Advanced Usage
Application Development Information
Handling
with Peeler
Replacement of the TM-P60
Appendix

2
Cautions
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permis-
sion of Seiko Epson Corporation.
The contents of this document are subject to change without notice. Please contact us for the latest informa-
tion.
While every precaution has been taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Trademarks
EPSON is a registered trademark of Seiko Epson Corporation.
Exceed Your Vision and ESC/POS are registered trademarks or trademarks of Seiko Epson Corporation.
Microsoft®and Windows®are registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Wi-Fi®, WPA™, and WPA2™ are either registered trademarks or trademarks of Wi-Fi Alliance®.
The Bluetooth®word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Seiko Epson Corporation is under license.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Apple, Apple TV, Apple Watch, iPad, iPad Air, iPad Pro, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries. tvOS is a trademark of Apple Inc.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
Android and Google Play are trademarks of Google, Inc.
All other trademarks are the property of their respective owners and used for identification purpose only.
ESC/POS®Command System
Epson ESC/POS is a proprietary POS printer command system that includes patented or patent-pending
commands. ESC/POS is compatible with most Epson POS printers and displays.
ESC/POS is designed to reduce the processing load on the host computer in POS environments. It comprises a
set of highly functional and efficient commands and also offers the flexibility to easily make future upgrades.
©Seiko Epson Corporation 2013-2018. All rights reserved.

3
For Safety
Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.
Safety Precautions
DANGER
Dangers must be observed carefully to avoid serious injury or death.
WARNING
You must follow warnings carefully to avoid serious bodily injury.
CAUTION
Provides information that must be observed to prevent damage to the equipment or loss of data.
Possibility of sustaining physical injuries.
Possibility of causing physical damage.
Possibility of causing information loss.
Provides information that must be observed to avoid damage to your equipment or a
malfunction.
Provides important information and useful tips.
WARNING
Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise.
Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a
Seiko Epson service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or
fire.
Be sure to use the dedicated AC adapter, Epson PS-11. Connection to an improper power supply
may cause fire.
Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to
fire.
If water or other liquid spills into this equipment, do not continue to use it. Continued use may
lead to fire. Unplug the equipment immediately and contact your dealer or a Seiko Epson service
center for advice.

4
Safety Precautions on the Rechargeable Battery Pack
CAUTION
Do not connect cables in ways other than those mentioned in this manual. Different connections
may cause equipment damage and burning.
When connecting a USB cable, do not stress the connector part. Doing so may damage that part.
Be careful not to drop this product. The product may break or cause injury if it is dropped.
Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may
cause equipment damage or fire.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equip-
ment may fall or collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period.
Before moving the product, unplug it and unplug all cables connected to it.
Take care not to injure your fingers on the manual cutter
When you remove printed paper
When you perform other operations such as loading/replacing roll paper
Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so
may cause fire.
DANGER
If any liquid from the battery gets into your eyes, promptly wash it out with clean water for more
than 10 minutes and consult your doctor at once. If you do not, the liquid may cause loss of eye-
sight.
Never disassemble or modify the battery pack. This may cause fire, explosion, leakage, overheat-
ing or damage.
Do not expose the battery to fire or heat it. This may cause fire, explosion, leakage, overheating or
damage.
WARNING
If you notice a strange odor, overheating, discoloration, distortion, or other abnormality of the
battery, remove it from the printer or charger, and do not use it. Continued use may cause over-
heating, fire or explosion.
Immediately move the battery pack away from fire or flame if it produces a strange odor or leak-
age. Leaked electrolyte may flash off, leading to fire or explosion.
Should any battery liquid get on skin or clothing, promptly wash it off with clean water. If you do
not, the liquid may damage your skin.
Do not expose the battery to water. Do not allow water to contact the terminals. This may cause
fire, overheating, or electric shock.
Be sure to use and charge the specified battery OT-BY60II. Using a battery other than the one
specified may cause fire, explosion, leakage, overheating, or other damage.

5
Restriction of Use
When this product is used for applications requiring high reliability/safety, such as transportation devices
related to aviation, rail, marine, automotive; disaster prevention devices; various safety devices; or functional/
precision devices, etc., you should use this product only after giving consideration to including fail-safes and
redundancies into your design to maintain safety and total system reliability. Because this product was not
intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main
communication equipment, nuclear power control equipment, or medical equipment related to direct medical
care, etc., please make your own judgement on this product's suitability after a full evaluation.
Note about interference
This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accor-
dance with the instruction manual, may cause harmful interference to radio communications.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna for the radio/TV.
Increase the separation between the equipment and the radio/TV.
 Connect the equipment into an outlet on a circuit different from that to which the radio/TV is con-
nected.
Consult your dealer or an experienced radio/TV technician for help.
Never disassemble or modify this product.
Seiko Epson Corporation shall not be liable for interference to radio/TV resulting from changes or modifica-
tions to this product not expressly approved by Seiko Epson Corporation.

6
About this Manual
Aim of the Manual
This manual was created to provide information on the development, design, and installation of POS systems
and the development and design of printer applications for developers.
Manual Content
The manual is made up of the following sections:
Chapter 1 Product Overview
Chapter 2 Setup
Chapter 3 Advanced Usage
Chapter 4 Application Development Information
Chapter 5 Handling
Chapter 6 Replacement of the TM-P60
Appendix Product Specifications
Specifications of Interfaces and Connectors
Character Code Tables

7
Contents
■For Safety..................................................................................................................................3
Key to Symbols.................................................................................................................................................................... 3
Safety Precautions ............................................................................................................................................................. 3
Safety Precautions on the Rechargeable Battery Pack......................................................................................... 4
■Restriction of Use ....................................................................................................................5
■Note about interference ........................................................................................................5
■About this Manual ..................................................................................................................6
Aim of the Manual ............................................................................................................................................................. 6
Manual Content.................................................................................................................................................................. 6
■Contents....................................................................................................................................7
Product Overview ..........................................................................................11
■Features ................................................................................................................................. 11
■Product Configurations ...................................................................................................... 13
Interfaces.............................................................................................................................................................................13
NFC Tag ................................................................................................................................................................................13
Buzzer...................................................................................................................................................................................13
Accessories .........................................................................................................................................................................13
■Part Names and Functions ................................................................................................. 15
Control Panel .....................................................................................................................................................................15
Online and Offline............................................................................................................................................................17
■Switching Issuing Mode...................................................................................................... 19
■Power Functions................................................................................................................... 20
Auto-Power Off .................................................................................................................................................................20
Battery Charge Modes....................................................................................................................................................20
■Operation Mode When Battery is Low ............................................................................. 21
Mode 1 .................................................................................................................................................................................21
Mode 2 .................................................................................................................................................................................22
■Error Status............................................................................................................................ 23
Automatically Recoverable Errors ..............................................................................................................................23
Recoverable Errors...........................................................................................................................................................23
Unrecoverable Errors ......................................................................................................................................................24
■NV Memory (Non-Volatile Memory)................................................................................. 25
NV Graphics Memory......................................................................................................................................................25
User NV Memory ..............................................................................................................................................................25
Customized Values and Memory Switches.............................................................................................................26
User-defined Page ...........................................................................................................................................................26
Maintenance Counter.....................................................................................................................................................26

8
■Useful Functions for Smart Devices.................................................................................. 27
NFC Tag................................................................................................................................................................................ 27
QR Code .............................................................................................................................................................................. 27
Setup............................................................................................................... 28
■Flow of Setup ........................................................................................................................ 28
■Installing the Printer............................................................................................................ 29
Notes on Using the Wi-Fi Models............................................................................................................................... 29
■Changing the Paper Width ................................................................................................. 30
■Installing the Battery........................................................................................................... 32
■Installing or Replacing the Roll Paper .............................................................................. 34
When Using the Label Continuous Issuing Mode................................................................................................ 34
When Using the Label Peeler Issuing Mode .......................................................................................................... 38
■Connecting the Printer........................................................................................................ 42
USB Interface..................................................................................................................................................................... 42
Wireless LAN Interface ................................................................................................................................................... 43
Bluetooth Interface......................................................................................................................................................... 44
Advanced Usage............................................................................................ 48
■Software Settings................................................................................................................. 48
■Paper Layout Setting ........................................................................................................... 54
■Settings/Check Mode .......................................................................................................... 55
Self-test mode................................................................................................................................................................... 56
NV graphics information print mode ....................................................................................................................... 57
Software settings mode................................................................................................................................................ 58
Radio field intensity check mode............................................................................................................................... 60
Wireless module setup mode...................................................................................................................................... 61
Hexadecimal dumping mode ..................................................................................................................................... 65
■Dynamic Status Sheet Print Mode .................................................................................... 66
Wi-Fi Model........................................................................................................................................................................ 66
Bluetooth Model.............................................................................................................................................................. 67
■EpsonNet Config (Web Version) ........................................................................................ 68
Starting EpsonNet Config (Web Version)................................................................................................................ 68
Settings ............................................................................................................................................................................... 69

9
Application Development Information.......................................................73
■Controlling the Printer ........................................................................................................ 73
ePOS-Print XML.................................................................................................................................................................73
ESC/POS...............................................................................................................................................................................73
■Software and Manuals ........................................................................................................ 74
Development Kits ............................................................................................................................................................74
Drivers ..................................................................................................................................................................................75
Utilities .................................................................................................................................................................................75
Others...................................................................................................................................................................................76
Download ...........................................................................................................................................................................76
■iOS Application Development and Distribution ............................................................ 77
Handling .........................................................................................................78
■Charging Battery .................................................................................................................. 78
■Cleaning the Printer............................................................................................................. 79
Cleaning the Printer Case..............................................................................................................................................79
Cleaning the Thermal Head..........................................................................................................................................79
Cleaning the Platen Roller/Paper Sensor.................................................................................................................80
Cleaning the Peeler Unit................................................................................................................................................81
Replacement of the TM-P60 .........................................................................82
■Compatibility ........................................................................................................................ 82
■Additional Functions and Functional Improvements ................................................... 85
Appendix.........................................................................................................86
■Product Specifications ........................................................................................................ 86
Printing Specifications....................................................................................................................................................86
Character Specifications ................................................................................................................................................87
Paper Specifications ........................................................................................................................................................88
Printable Area....................................................................................................................................................................91
Printing and Cutting Positions ....................................................................................................................................95
Electrical Characteristics................................................................................................................................................96
Reliability.............................................................................................................................................................................97
Environmental Conditions ............................................................................................................................................98
External Dimensions and Mass ...................................................................................................................................99
Colors....................................................................................................................................................................................99

10
■Specifications of Interfaces and Connectors ................................................................100
USB Interface...................................................................................................................................................................100
Wireless LAN Interface .................................................................................................................................................101
Bluetooth Wireless Interface......................................................................................................................................104
NFC Tag..............................................................................................................................................................................108
■Character Code Tables.......................................................................................................109

11
Chapter 1 Product Overview
1
Product Overview
This chapter describes features and specifications of the TM-P60II, a portable thermal printer.
Features
Printing
Maximum printing speed of 100 mm/s is possible.
Printer handling
The direct connection without Wi-Fi access point brings a simplified configuration procedure of network
settings. (SimpleAP mode)
Easy drop-in paper loading.
The range of 29.5 mm to 58 mm paper width can be used. A 60 mm paper width can be used by removing the
spacer.
Belt clip for maximum mobility.
Long battery life.
Peeler function is installed as the standard. (It is easy to switch between the label peeler issuing mode and the
label continuous issuing mode.)
Software
NFC tag built into the printer unit for printing to a touched printer.
Printing triggered by bar code scan by smart device camera.
Utility for iOS/Android provides a user-friendly wizard to simplify the connection for smart devices. (Epson
TM Utility for iOS/Android™)
Command protocol is based on the ESC/POS Proprietary Command System.
OPOS ADK, JavaPOS ADK, and Windows printer drivers are available.
Printing various kinds of barcodes, GS1 DataBar, and two-dimensional symbols (PDF417, QR code, Maxi-
Code, Composite Symbology, Aztec Code, DataMatrix) are available.
Various layouts are possible by using page mode.
Has a maintenance counter function.
ePOS-print is possible with the Wi-Fi®models.
Interfaces
Has Wi-Fi (IEEE802.11 a/b/g/n) or Bluetooth®interface.
USB interface is standard equipment.

12
Environment
Has a paper-saving function.

13
Chapter 1 Product Overview
1
Product Configurations
Interfaces
Wi-Fi (IEEE802.11a/b/g/n) + USB interface model
Bluetooth (Ver. 2.1 + EDR) + USB interface model
NFC Tag
You can perform wireless setup for terminals that support NFC by placing the terminal close to the NFC tag
(mark) on the printer.
*There is no Read/Write function.
Buzzer
Model with the internal buzzer function.
Accessories
Included
Thermal roll paper (for operation check)
Battery pack (OT-BY60II)
AC adapter (PS-11) *1
AC cable *1
Wire saddle
USB cable
Setup Guide (Wi-Fi / Bluetooth)
User’s manual
Warranty certificate *1
*1 May not be included, depending on the model.
NFC Tag

14
Options
Battery pack (OT-BY60II)
AC adapter (PS-11)
Battery charger (OT-CH60II)

15
Chapter 1 Product Overview
1
Part Names and Functions
Control Panel
Control panel
Roll paper cover
Open button
Battery cover
Belt clip
USB connector cover
Label peeler sensor
Peeler cover
Connector for AC
Paper sensor
Roll paper holder
Manual cutter
Peeler switch lever
Peeler holder
NFC Tag
Power button Feed button
Power LED Error LED Charge LED Battery LED

16
Buttons
Power Button
Press this button to turn the printer on. Press this button for 2 seconds or more to turn the printer off.
Feed button
When receipt paper is selected for the layout setting, pressing this button once feeds paper by one line. Hold-
ing this button down feeds paper continuously.
When paper other than receipt paper is selected for the layout setting, pressing this button feeds paper to the
print starting position on the next label.
If the printer is used in a situation in which strong light, such as direct sunlight or strong light from illumina-
tion strikes the label peeler sensor, even when a label is removed, the label removal status may not be can-
celed. In this case, pressing this button for approximately 1 second or more cancels the label removal status
and feeds paper to the print starting position on the next label.
LEDs
Power LED (Green)
Lights when the power is on.
Goes out when the power supply is turned off.
Flashes when the printer is powering-off or while the Feed button is being pressed in the software setting
mode. With the Wi-Fi models, it flashes also when the printer is being initialized after the power is turned on.
After the power button is pressed, it takes the following time before the printer is initialized.
Time to establish the communication is not included.
IEEE802.11a/b/g/n: Approx. 10 sec. after the Power LED comes on.
Bluetooth: Approx. 2 sec. after the Power LED comes on.
The printer does not operate and the LEDs go out when the battery is not installed in the
printer even if the printer is connected to the AC adapter.
It is recommended to turn off the printer after executing the power-off sequence command.
The latest values of the maintenance counter are automatically stored in the NV memory (the
values of the maintenance counter are normally stored every 2 minutes.) For detailed informa-
tion about ESC/POS commands, see the ESC/POS Command Reference.
If the battery is removed from the printer without executing the power-off sequence com-
mand, the values of the maintenance counter are not updated correctly.
To turn the printer on immediately after turning the printer off, press the Power button after
the LED lights go off.
Enabling/disabling of the Feed button can be selected by a command. If the command is set to
disable the button, it does not function. For detailed information about ESC/POS commands, see
the ESC/POS Command Reference.
The printer does not operate and the LEDs go out when the battery is not installed in the printer
even if the printer is connected to the AC adapter.

17
Chapter 1 Product Overview
1
Error LED (Orange)
Lights or flashes when the printer is offline.
Lights after the power is turned on or after a reset (offline). Automatically goes out when the printer is ready.
Lights when the remaining battery charge is at E level or zero (no remaining battery charge). (For details
about battery charge levels, see "Operation Mode When Battery is Low" on page 21.)
Lights when the printer is offline. (For details about offline, see "Offline" on page 17.)
Flashes when an error occurs. (For details about the flash codes, see "Error Status" on page 23.)
Flashes when the printer is in the following label removal waiting status.
When the label peeler sensor detects the label after the label is fed to the label removal position.
 When the label peeler sensor detects the label after the power is turned on (initialization) or the peeler
cover is closed.
Flashing pattern
Goes out during normal operation (online).
Charge LED (Orange)
Lights when the battery is being charged.
Off when the battery is fully charged.
Flashes when there is abnormality in battery charging.
Battery LED (Blue)
The remaining battery charge is indicated by three LEDs only when the battery is installed in the printer. For
details, see "Operation Mode When Battery is Low" on page 21.
Online and Offline
Online
The printer is online and ready for normal printing unless there is a reason to go offline.
Offline
The printer automatically goes offline under the following conditions:
During power on until the printer is ready
When the cover is open
When paper is out
When the remaining battery charge is at level E or zero (no remaining battery charge)
When an error has occurred
Approx. 5120 ms
Approx. 160 ms

18
The Error LED lights during offline. However, it flashes when an error has occurred.
For details about the battery charge levels and operation modes, see "Operation Mode When
Battery is Low" on page 21.
The buzzer beeps five times when there is no more paper or an error has occurred. You can dis-
able the buzzer with the memory switches. For details on the memory switch settings, see
"Software Settings" on page 48.

19
Chapter 1 Product Overview
1
Switching Issuing Mode
With the roll paper cover and peeler cover open, you can switch the issuing mode between the label continuous
issuing mode and the label peeler issuing mode by folding the peeler holder under the peeler cover or using the
peeler switch lever.
Label peeler issuing mode: the label is peeled off from the liner when the paper is fed.
The printer operates in the label peeler issuing mode immediately after closing the peeler cover
or turning on the power. When the specified amount of paper is fed, if a label is not detected by
the label peeler sensor, the printer operates in the label continuous issuing mode. When the
cover is opened or the power is turned off, the mode setting is returned to the default (the label
peeler issuing mode).

20
Power Functions
You can customize the printer using the power functions, the auto-power off function and battery charge mode
function to save the battery power or minimize the battery deterioration.
Auto-Power Off
The printer turns off the power automatically after the specified amount of time elapses in the power saving sta-
tus.
The initial setting of the auto-power off function differs depending on the models as follows:
For European models: Enabled (The auto-power off time is set to 60.)
For North America models: Disabled (The auto-power off time is set to 0.)
Battery Charge Modes
The printer acts differently when connected to the AC adapter depending on the battery charge mode.
The printer has two modes and is initially set to the mode 1.
Mode 1
In the mode 1, the printer charges the battery even if the battery is fully charged.
Mode 2
In the mode 2, the printer charges the battery when the remaining battery charge is less than fully charged.
The auto-power off time is selectable with the customized value. To set the customized value,
see "Software Settings" on page 48.
To disable this function, set the auto-power off time to 0.
When using a USB, even if the set time is defined, the auto-power off function is disabled.
The battery charge mode is selectable with the customized value. To set the customized value,
see "Software Settings" on page 48.