Epson WF-M5799 Instruction Manual

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IMPORTANT: Before using this product, make sure you read these
instructions and the safety instructions in the online User’s Guide.
Note: This printer is designed for use with Epson®ink packs only,
not third-party ink. For important ink information, visit
www.latin.epson.com/tintaepson or see your printer box.
Important Safety Instructions: When using telephone equipment, you
should always follow basic safety precautions to reduce the risk of fire,
electric shock, and personal injury, including the following:
• Do not use the Epson product near water.
• Always keep this guide handy.
• Avoid using a telephone during an electrical storm. There may be a
remote risk of electric shock from lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger
telecommunication line cord.
1Unpack
Warning: The product is heavy and should be lifted and moved by
two people.
1 Remove all protective materials from the product.
2 Lift up the scanner unit and remove all protective materials
from inside the product, then close the scanner unit.
3 Insert the output tray, then set it down gently.
2Turn on and configure
1 Connect the power cord to the back of the product and to
an electrical outlet.
Caution: Do not connect to your computer yet.
2 Turn on the product.
3 Select your language, country, and time on the LCD
screen.
Note: You can change these settings later using the product’s
control panel. For more information, see the online User’s Guide.
3Install ink supply unit
(ink pack)
Note: The included initial ink pack is designed for reliable printer setup
and cannot be used as a replacement pack or resold. After setup, the
remaining ink is available for printing.
Caution: Keep ink packs out of the reach of children and do not drink
the ink.
1 Unlock and open the ink pack tray cover, then remove the
packing material.
WF-M5799

7 Close the ink pack tray cover and lock it.
8 Press OK on the LCD screen to start charging the ink.
Ink charging takes approximately 7 minutes. A message
appears when ink charging is complete.
Caution: Don’t turn off the printer, raise the scanner unit, or
open the ink pack tray cover while the printer is charging or you’ll
waste ink.
4Load paper
For instructions on loading envelopes or legal-size paper, or
using the rear paper feed slot, see the online User’s Guide.
1 Make sure the product is done charging the ink, then pull
out the paper cassette.
2 Slide the side edge guides all the way out and set the
front edge guide to the paper size you are using.
3 Insert paper with the glossy or printable side down.
Standard paper:
Thick paper:
Note: Make sure the paper is under the arrow mark for your
paper type and loaded against the front edge of the cassette.
4 Slide the edge guides against the paper, but not too
tightly.
2 Press the ink pack tray to release it, then pull the tray out.
3 Remove and discard the protective piece from the ink
pack tray.
4 Shake the ink pack 10 times, then remove it from the
packaging.
Note: Do not touch the green chip on the ink pack.
5 Move the handle forward, place the ink pack into the ink
pack tray until it clicks, then move the handle back to its
original position.
Note: Make sure the ink pack is fully
inserted and level with the top of the
ink pack tray.
6 Insert the ink pack tray into the printer.

3 Follow the instructions on the computer screen to run the
setup program.
4 When you see the Select Your Connection screen, select
one of the following and follow the on-screen instructions:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
• Wired network connection
Make sure you have an Ethernet cable (not included).
PCL or PostScript driver
Download the software and see your online User’s Guide for
instructions.
www.epson.com.jm/support/wfm5799
Mobile printing
Connect wirelessly from your smartphone, tablet, or computer.
Print documents and photos from across the room or around
the world:
• Print directly from your iOS device. Simply connect your
printer and device to the same network and tap the action
icon to select the print option.
• Use Epson Print Enabler (free from Google Play™) with
Android™ devices (v4.4 or later). Then connect your printer
and device to the same network and tap the menu icon to
select the print option.
• Print remotely with Epson Connect™ and Google Cloud
Print™. See your online User’s Guide for instructions or
learn more at www.epson.com.jm/connect.
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• The printer can only connect to a network that supports
2.4 GHz connections. If your router offers both 2.4 GHz and
5 GHz connections, make sure 2.4 GHz is enabled.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
5 Keep the cassette flat as you insert it all the way, then pull
out the output tray extension.
6 Select the paper settings on the product’s control panel.
5Connect the fax line
1 Connect a phone cord to a telephone wall jack and to the
LINE port on your product. See the online User’s Guide
for more information.
2 If prompted, press Proceed on the LCD screen to set up
the fax, or press Close to set it up later.
6Install software
Note: If you are using a Mac or your computer does not have a
CD/DVD drive, an Internet connection is required to obtain the
product software.
Firmware Update Notice: Epson periodically provides firmware
updates to address issues of security, performance, minor bug fixes
and ensure your printer functions as designed. Your printer was
designed to work only with genuine Epson ink packs, therefore some
updates may affect the functionality of third-party ink.
To print from a Chromebook™, go to
www.epson.com.jm/support/gcp for instructions.
Standard software package
1 Make sure the product is NOT CONNECTED to your
computer.
Windows®:If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD (Windows only) or download and
run your product’s software package:
www.epson.com.jm/support/wfm5799
Any questions?

Need paper and ink?
Ensure brilliant results with Epson specialty
papers, engineered specifically for Epson
printers. You can purchase them from an
Epson authorized reseller. To find the
nearest one, visit www.epson.com.jm
or contact Epson as described in
“Any questions?” on this sheet.
WF-M5799 replacement ink packs
Color High-
capacity
Extra High-
capacity
Black M04XL M04XXL
EPSON and DURABrite are registered trademarks, EPSON Exceed Your Vision is a registered
logomark, and Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or
other countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
CPD-55910
This information is subject to change without notice.
© 2018 Epson America, Inc., 7/18
Printed in XXXXXX
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and touch the screen or
press any button to wake it from sleep mode.
Setup is unable to find my printer after connecting it
with a USB cable.
Make sure your product is securely connected as shown:
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Support
Visit www.epson.com.jm/support/wfm5799 to download
drivers, view manuals, get FAQs, or contact Epson.
You can also speak to a service technician by calling one of
these numbers:
Argentina (54 11) 5167-0300 Guatemala* 1-800-835-0358
0800-288-37766 Mexico 01-800-087-1080
Bolivia* 800-100-116 Mexico City (52 55) 1323-2052
Chile (56 2) 2484-3400 Nicaragua* 00-1-800-226-0368
Colombia 018000-915235 Panama* 00-800-052-1376
Bogota (57 1) 592-2200 Paraguay 009-800-521-0019
Costa Rica 800-377-6627 Peru 0800-10-126
Dominican Lima (51 1) 418-0210
Republic* 1-888-760-0068 Uruguay 00040-5210067
Ecuador* 1-800-000-044 Venezuela (58 212) 240-1111
El Salvador* 800-6570
* Contact your local phone company to call this toll-free number from a mobile
phone.
If your country does not appear on the list, contact your
nearest Epson sales office. Toll or long distance charges
may apply.