Epygi Quadro Series User manual

Epygi Technologies
Auto-Configuration of Quadro LAN IP
Phones
Revision Revised By Date
Initial draft Liana Badalyan
Samvel Shabazyan Nov 28, 2005
Revised Aram Kalantaryan
Ashot Sargsyan Dec 1, 2005
Ready to layout Liana Badalyan
Ashot Sargsyan Dec 28, 2005
Added chapter 6 March 6, 2006
Quadro variants:
valid for
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tested with
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Filename: Auto Configuration of Quadro LAN IP Phones.doc
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Last saved: 3/6/2006 7:16:00 PM by Liana Badalyan
Abstract: This document describes the steps required to complete
on the Quadro and a SIP phone connected to the Quadro’s LAN to
automatically configure the phone to work with the Quadro. The
Quadro supports the automatic configuration of certain SIP phones
only, which will be referred as supported SIP phones. The complete
list of the supported SIP phones is presented in this document.
Please Note: This document contains confidential and proprietary information owned by Epygi Technologies Ltd. Any copying, use or disclosure of
the document or the information contained herein without the written permission of Epygi Technologies Ltd. is strictly prohibited.

Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
Table of Contents:
1Introduction........................................................................................ 3
2References.......................................................................................... 3
3Requirements and Preparations.............................................................. 3
4Supported SIP Phones .......................................................................... 4
5IP Line Configuration on the Quadro ....................................................... 5
5.1Select an Extension with an IP Line Attached.......................................... 5
5.2Configure the Attached IP line .............................................................. 6
6IP Phone Configuration ......................................................................... 8
6.1Reset and Restart the Phone to Complete the Automatic Configuration......10
6.1.1 Elmeg IP290............................................................................10
6.1.2 Snom320 ................................................................................10
6.1.3 Snom360 ................................................................................10
6.1.4 Polycom SoundPoint IP 300SIP...................................................11
6.1.5 Cisco IP Phone 7960 .................................................................11
6.1.6 Swissvoice IP 10S.....................................................................11
6.1.7 IPDialog SIP Tone II (ST201) .....................................................12
6.1.8 Aastra 480i..............................................................................14
6.1.9 Sipura SPA-841 IP....................................................................14
6.2Verifying Configuration.......................................................................14
7Restrictions and Limitations..................................................................14
8Troubleshooting..................................................................................14
9Appendix Linux-based DHCP configuration file.........................................15
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
1Introduction
Quadro2x/4x/16x provides the possibility of using IP phones along with standard analogue phones. IP
phones are connected to the Quadro LAN interface via Ethernet and serve as additional extensions
similar to onboard FXS extensions (see Figure 1). For how to use the Quadro PBX features on IP phones,
see Quadro features on IP Phones V3-1.
Starting with software version 3.1, the Quadro provides enhanced IP phone support. This feature
simplifies the configuration procedure for certain SIP phones (hereafter referred as supported SIP
phones) by eliminating the necessity for manual configuration on IP phones. The user needs to
configure only the Quadro (see IP Line Configuration on the Quadro), and then reboot/restart the IP
phone to make it functional like a standard FXS extension.
Rebooting/resetting the IP phone to complete the auto-configuration is sufficient when the IP phone is
using the Quadro as the DHCP server (recommended configuration). If this is not the case, i.e. the IP
phone is using a DHCP server other than the Quadro’s built-in DHCP, certain configuration changes on
the DHCP server will also be required (see IP Phone Configuration).
This document describes how to configure a supported SIP phone connected to the Quadro LAN using
the automatic configuration option of the Quadro. The complete list of supported SIP phones can be
found in Supported SIP Phones.
Please note: The SIP phones out of the supported list should be configured manually (see IP Phones
and IP Lines Configuration Guide). In this case the option Other is selected for the phone model on
the IP Line Settings page (see Configure the Attached IP line).
Figure 1 IP phone connected to the Quadro LAN
2References
•Quadro Manual-II: Administrator’s Guide for the corresponding release.
•Quadro Features on IP Phones V3-1.
•IP Phones and IP Lines Configuration Guide.
3Requirements and Preparations
•SW 3.1.x or a higher image is running on Quadro2x/4x/16x.
•Quadro is connected to the network and all network settings are done without any issue.
•SIP phone(s) is connected to the Quadro LAN and powered up.
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
4Supported SIP Phones
Below is the list of SIP phones that can be automatically configured to work with Quadro2x/4x/16x:
Vendor Model Software
Elmeg IP290 Application: snom190-SIP 3.60s
Snom 320 Application version 4.2
Snom 360 Application version 4.1
POLYCOM Soundpoint IP 300SIP Application version 1.3.1
Cisco 7960 Image version 7.4 (P0S3-07-4-00)
Swissvoice 10S Application version IP10 SP v1.0.0 (Build 16)
IPDialog ST201 Firmware Version SipTone 1.2.0 rc Z_21
Aastra 480i Application version 1.3.0.1080
SIPUra SPA-841 IP Software version 3.1.4(a)
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
5IP Line Configuration on the Quadro
This section provides step-by-step instructions on configuring IP lines connected to the Quadro LAN.
The following steps are detailed below:
1. Select an extension with an IP line attached (or add an extension and attach an IP line to it).
2. Configure the attached IP line.
5.1 Select an Extension with an IP Line Attached
By default the Quadro comes with a number of extensions. Some of these extensions are already
attached to IP lines (they start with extension 31). To verify or edit the settings of an extension, on the
Extensions Management page select the extension and click Edit. Check the Attached Line to
ensure it is set to an IP Line.
It is also possible to manually add an extension and attach an IP line to it.
To add an extension
1. Log in to the Quadro as the administrator.
2. Choose Extensions Management from the Users menu.
3. Press the Add button and enter a number into the Extension text box, for example 79 (see
Figure 2).
4. Click Save.
Figure 2 Extensions Management – Add Entry page
To edit the extension settings
1. From the Extensions Management page, select the extension and press Edit.
2. On the Extensions Management – Edit Entry page, click on the General Settings tab.
3. From the Attached Line drop-down list, choose an IP line to attach to the extension, IP Line 9
in this example (see Figure 3).
4. Click Save.
5. Click on the SIP settings tab to specify the SIP settings of the extension (mandatory). Click
Save to apply the changes.
6. Specify other settings as required (see Manual II: Administrator’s Guide for the
corresponding release).
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
Figure 3 Extensions Management– Edit Entry – General Settings page
5.2 Configure the Attached IP line
To configure the attached IP line, follow these steps:
1. From the Telephony menu on the main page of the Quadro’s web management, select Line
settings.
2. Click on the IP Line settings tab, then on the IP line the extension is attached to (IP Line 9 in
the considered example).
3. On the IP Line Settings – IP Line number page, select the SIP phone radio button to activate
the line (see Figure 4).
4. From the Phone Model drop-down list, select the model of the SIP phone. The list contains only
the names and models of the supported phones (see Supported SIP Phones). If your SIP phone
is not included in this list, select Other and configure the phone manually (see IP Phones and
IP Lines Configuration Guide).
5. Enter the MAC address of the phone into the appropriate text fields. MAC addresses of IP phones
are usually printed on the back of the phone base unit.
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
6. In the Line Appearances text box, enter the number for simultaneous calls – the total number
of active and held calls together. If this field is set to 1, only one active call is possible to have
on the phone and making or accepting a second call while the other is on hold will not be
allowed. Note that this number depends on the phone’s brand and model, and cannot exceed
the number of simultaneous calls supported by the phone.
7. The Quadro identifies each SIP phone located on its LAN by a unique username and a password
specified on the IP Line Settings Page (see Figure 4). These parameters should also be entered
on the SIP phone to allow the phone to register with the Quadro. In case of manual
configuration of the phone, they are entered manually via the phone’s embedded web server. In
case of automatic configuration, they are specified on the Quadro and are automatically included
in the phone’s configuration file generated by the Quadro.
By default the Quadro assigns a unique username and password to each IP line (see Figure 4–
Username and Password). The user may use either these values or specify new ones.
8. Click Save to apply the changes.
Based on the selected model and the specified MAC address, Quadro generates a configuration file and
places it in its built-in TFTP server.
Figure 4 IP Line Settings page
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
6IP Phone Configuration
The next step in auto-configuration is to notify the IP phone to download its configuration file(s) from
the Quadro’s TFTP. This means the phone should have the Quadro LAN address as its boot server (TFTP
server) address. The configuration varies depending on whether the IP phone is using the Quadro as
the DHCP server or not:
1. If the IP phone is using the Quadro as its DHCP server (see Figure 5), it will obtain the basic
network parameters from the Quadro. These parameters include also the TFTP server address set to
the Quadro LAN address (by default 172.30.0.1). The only required step in this case is to
reboot/reset the phone to initiate configuration file download (see below).
Please note: This is the recommended configuration for IP phone setup.
Figure 5 IP phone obtains basic network parameters from the Quadro DHCP server
2. If the IP phone is using a DHCP server other than the Quadro’s built-in DHCP, the user
needs to configure the DHCP server to notify the phone the location of the TFTP server, which is the
Quadro. An example of such network configuration is shown in Figure 6. Here the LAN of the Quadro,
the dedicated DHCP server, and the IP phone are on the same subnet.
Please note: If your company’s LAN configuration is similar to the one shown in Figure 6, make sure
the DHCP server is disabled on the Quadro LAN, otherwise unpredictable network behavior can
occur.
Figure 6 IP phone obtains basic network parameters from the dedicated DHCP server
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
Below are the steps for the correct configuration of the DHCP server. Note that the following steps
also apply to LANs that consist of several logical subnets with the DHCP server and the IP phone on
one subnet, and the Quadro on another.
•Set the options listed in Table 1 to the values presented in the right column.
•Create an IP address reservation for each IP phone connected to the Quadro LAN.
Please note: For snom IP phones, configure also the options listed in Table 2:
•Reboot/reset the phone. Depending on the phone model, some additional steps may also be
required (see below).
Table 1 Global scope options to configure
Option Name Value Example
003 Router Router IP 172.30.0.2
004 Time Server Quadro LAN IP 172.30.0.1
005 Name Servers Quadro LAN IP 172.30.0.1
006 DNS Servers Quadro LAN IP 172.30.0.1
015 DNS-Domain Name epygi-config.com -
066 Boot Server Name Quadro LAN IP 172.30.0.1
Table 2
Option Name Value Example
066 Boot Server Name http://Quadro_LAN_IP http://172.30.0.2
067 Bootfile name ipeconfig/snom-Phone_MAC_address ipeconfig/snom-00041321014A.htm
Now, when the IP phone requests the network parameters from the DHCP server, the server, together
with those parameters, will provide the phone with the boot server name (the LAN IP address of the
Quadro). After rebooting/reseting the phone, it will download the files from the Quadro.
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Epygi Technologies Auto-Configuration of Quadro LAN IP Phones
6.1 Reset and Restart the Phone to Complete the Automatic
Configuration
To prepare the phone to download the configuration file(s) generated by Quadro (see Configure the
Attached IP line)
1. Restore the default configuration of the phone by performing a factory reset.
2. Reboot the phone to initiate file download.
Please note: Except for Polycom Soundpoint IP 300SIP and IP Dialog SIP Tone II (ST201), no
additional steps are required to perform on any of the supported SIP phones. For more information on
how to complete the automatic configuration on a supported SIP phone, please refer to the
corresponding section below.
6.1.1 Elmeg IP290
To complete the automatic configuration on Elmeg IP290, reset the phone to factory default settings:
1. Press the Fkey to invoke the menu.
2. Use the right or left navigation keys on the keypad of the phone to scroll to Configuration.
3. Press the Reset soft key. The phone will require the administrator password (the default is
0000).
4. Enter the password and press OK. If the entered password is correct, the phone will ask for a
reboot.
5. Press OK to restart the phone.
6. After the phone restarts, select the language of the phone and press OK.
6.1.2 Snom320
To complete the automatic configuration on snom320, reset the phone to factory default settings:
1. Press the Settings key on the keypad of the phone.
2. Press the Reset soft key. The phone will ask for the administrator password (the default is
0000).
3. Enter the password and press OK (the key). If the entered password is correct, the phone will
ask for a reboot.
4. Press OK (the key) to reboot the phone.
5. After the phone restarts, select the language of the phone and press OK.
6.1.3 Snom360
To complete the automatic configuration on snom360, reset the phone to factory default settings:
1. Press the Settings key on the keypad of the phone.
2. Scroll to Reset Values and press OK (the key). The phone will ask for the administrator
password (the default is 0000).
3. Enter the password and press OK. If the entered password is correct, the phone will ask for a
reboot.
4. Press OK (the key) to reboot the phone.
5. After the phone restarts, select the language of the phone and press OK.
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