Epygi QUADRO T1 Service manual

QuadroE1/T1 Manual II: Administrator's Guide
QuadroE1/T1 (SW Version 3.0.x)
Edition 1, SW Release 3.0.49 and higher, January 2006

QuadroE1/T1 Manual II: Administrator's Guide
QuadroE1/T1 (SW Version 3.0.x)
Table of Contents
Manual I: see Installation Guide
Step-by-step guide to install and configure Quadro basically.
Manual II: Administrator's Guide
0HAbout this Guide...................................................................................................................77H4
1HQuadro’s Graphical User Interface .......................................................................................78H5
2HAdministrator’s Main Page...............................................................................................................79H5
3HRecurrent Buttons............................................................................................................................80H6
4HRecurrent Functional Buttons ..........................................................................................................81H6
5HEntering a SIP Addresses correctly..................................................................................................82H6
6HAdministrator’s Menus .........................................................................................................83H7
7HSystem Menu ...................................................................................................................................84H7
8HSystem Configuration Wizard .............................................................................................................................85H7
9HInternet Configuration Wizard ............................................................................................................................86H9
10HStatus...........................................................................................................................................................87H12
11HGeneral Information...................................................................................................................................88H12
12HNetwork Status..........................................................................................................................................89H12
13HLines Status ..............................................................................................................................................90H14
14HHardware Status........................................................................................................................................91H15
15HSIP Registration Status...............................................................................................................................92H16
16HH323 Registration Status............................................................................................................................93H16
17HIP Routing Configuration..................................................................................................................................94H16
18HConfiguration Management..............................................................................................................................95H18
19HUpdate Configuration ......................................................................................................................................96H19
20HEvents ..........................................................................................................................................................97H20
21HTime/Date Settings.........................................................................................................................................98H24
22HMail Settings..................................................................................................................................................99H25
23HFirmware Update............................................................................................................................................100H26
24HNetworking Tools............................................................................................................................................101H27
25HDiagnostics....................................................................................................................................................102H28
26HAutomatic Provisioning....................................................................................................................................103H28
27HFeatures........................................................................................................................................................104H29
28HUpload Language Pack ....................................................................................................................................105H29
29HUsers Menu....................................................................................................................................106H30
30HUser Management ..........................................................................................................................................107H30
31HSIP Advanced Settings ...............................................................................................................................108H37
32HH323 Advanced Settings.............................................................................................................................109H37
33HExtension Codecs.......................................................................................................................................110H38
34HChange Admin Password .................................................................................................................................111H39
35HTelephony Menu.............................................................................................................................112H40
36HCall Statistics.................................................................................................................................................113H40
37HRTP Statistics ............................................................................................................................................114H41
38HSIP Settings...................................................................................................................................................115H42
39HH323 Settings................................................................................................................................................116H42
40HRTP Settings ..................................................................................................................................................117H43
41HNAT Traversal Settings....................................................................................................................................118H44
42HLine Settings..................................................................................................................................................119H47
43HLoopback Settings......................................................................................................................................120H48
44HE1/T1 Settings ...............................................................................................................................................121H49
45HGain Control ..................................................................................................................................................122H57
46HCall Routing...................................................................................................................................................123H57
47HVoIP Carrier Wizard ........................................................................................................................................124H63
48HRADIUS Client Settings ...................................................................................................................................125H65
49HDial Plan Settings ...........................................................................................................................................126H66
50HInternet Uplink Menu.....................................................................................................................127H67
51HPPP Dial Settings............................................................................................................................................128H67
52HAdvanced PPP Settings ...............................................................................................................................129H67
53HISP Authentication Settings .............................................................................................................................130H68
54HFirewall and NAT ............................................................................................................................................131H69
55HAdvanced Firewall Settings..........................................................................................................................132H69
56HFiltering Rules................................................................................................................................................133H69
57HService Pool ..............................................................................................................................................134H72

QuadroE1/T1 Manual II: Administrator's Guide
QuadroE1/T1 (SW Version 3.0.x)
58HIP Pool .....................................................................................................................................................135H73
59HLAN Services Menu.........................................................................................................................136H75
60HDNS Settings .................................................................................................................................................137H75
61HDHCP Settings for the LAN Interface .................................................................................................................138H75
62HRegistration Form ..........................................................................................................................139H76
63HQuadroE1/T1’s Feature Codes............................................................................................140H77
64HEstablishing a call ..........................................................................................................................141H77
65HUsing Quadro’s PBX Services .........................................................................................................142H77
66HAdministrator Login .......................................................................................................................143H77
67HQuadroE1/T1’s Auto Attendant Services ............................................................................144H78
68HCall Codes Available in Auto Attendant ..........................................................................................145H78
69HAppendix: System Default Settings ....................................................................................146H79
70HAppendix: Glossary.............................................................................................................147H81
71HAppendix: Software License Agreement .............................................................................148H86

QuadroE1/T1 Manual II: Administrator's Guide About this Administrator's Guide
QuadroE1/T1; (SW Version 3.0.x) 4
About this Guide
The QuadroE1/T1 Manual is divided into two parts:
•Manual-I: Installation Guide
gives step-by-step instructions to provision the Quadro and configure the phone extension with the Epygi SIP Server. After successfully
configuring the Quadro, a user will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access the
Internet from devices connected to the LAN.
•Manual-II: Administrator's Guide explains all QuadroE1/T1 management menus. It includes the available call codes and a list of all System
Default Values, too
H72H149HUQuadro’s Graphical User InterfaceUH introduces the Quadro's graphical user interface and explains all recurrent buttons.
UAdministrator’s Graphical User InterfaceUexplains each of the Administrator's management on the main page of the Quadro management.
150HUQuadro’s Call CodesUdescribes the Quadro’s call codes that enable the user to navigate through Quadro’s services from a phone handset.
Quadro’s Auto Attendant ServicesUexplains the operation of the Quadro's auto attendant and lists the call codes that may be used to enter the
auto attendant.
151HUAppendix: System Default SettingsUlists all factory defaults.
Appendix: Glossary defines some technical terms.
Appendix: Software License Agreement includes the terms and conditions of using the Quadro's hardware and software.

QuadroE1/T1 Manual II: Administrator's Guide Quadro’s Graphical User Interface
QuadroE1/T1; (SW Version 3.0.x) 5
Quadro’s Graphical User Interface
Administrator’s Main Page
After logging in as an administrator, the page Quadro Management is displayed. Here the administrator may access the following settings and
perform the following actions:
Fig. II-1: Quadro Administrator’s page
152HSystem Menu
•153HSystem Configuration Wizard
•154HInternet Configuration
Wizard
•155HStatus156HIP Routing
Configuration
•157HConfiguration Management
•158HUpdate Configuration
•159HEvents
•160HTime/Date Settings
•161HMail Settings
•162HFirmware Update
•163HNetworking Tools
•164HDiagnostics
•165HAutomatic Provisioning
•166HFeatures
•167HUpload Language Pack
168HTelephony Menu
•169HCall Statistics
•170HSIP Settings
•171HH323 Settings
•172HRTP Settings
•173HNAT Traversal Settings
•174HLine Settings
•175HE1/T1 Settings
•176HGain Control
•177HCall Routing
•178HVoIP Carrier Wizard
•179HRADIUS Client Settings
•180HDial Plan Settings
Users Menu
•182HUser Management
1) 183HChange Admin Password
Internet Uplink Menu
•185HPPP Dial Settings
•186HISP Authentication Settings
•187HFirewall and NAT
•188HFiltering Rules
LAN Services Menu
•190HDNS Settings
•191HDHCP Settings for the LAN
Interface
192HRegistration Form
(in menu tree only)
193HLogout
The functional button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a
DHCP client. The Renew WAN IP Address button is used to get a new WAN IP address for example when the Quadro moves to another network.
The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now appears on the Quadro
Management page if PPPoE is used as the WAN interface protocol.
The button Please Check Your Pending Events will be displayed on the administrator Main Menu page if any new system events exist. The link
leads to the Events page that can also be accessed from the System menu.
The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about the IP
address of a user, the username used to log in and the time until the next automatically logout is provided herein. The idle session timeout is to 20
minutes. If no action is performed during that time, user will be automatically moved to the Login page and will be requested to login again.
The link Refresh in appears in the lower right corner beside the field displaying the number of seconds until the next refresh. It is used to perform a
manual reload of the page. If a page with a Refresh counter is left open, the session time-out counter will be updated periodically and the logout
timeout will never expire.
The current version of the Quadro's firmware and of its boot loader is shown in the lower right corner of the administrator’s main menu, followed by
the list of users currently logged into the system. Information about IP addresses users accessed Quadro from, the username of the logged-in user
and the time until the next automatic logout is provided here. The idle session timeout is set to 20 minutes. If no action is done during that time, the
user automatically will be moved to the login page and will be requested to login again.

QuadroE1/T1 Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroE1/T1; (SW Version 3.0.x) 6
Recurrent Buttons
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button leads back to the page you have
been on before.
This button leads onward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button confirms an operation you started
before.
This button discards the latest, not yet
confirmed entries. This button confirms an operation you chose
before.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of the whole sequence. This button discards an operation you chose
before.
This button opens the help page
belonging to the currently active Quadro
management page. This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted IP addresses are listed. It is a
kind of clipboard that helps the user to
make quick selection of an IP address in
case it has been already used in the past,
thus to avoid typing it again. The clipboard
can hold up to 10 IP addresses, a new IP
address will replace the oldest one from
the list.
This button opens a window where the last
inserted SIP addresses are listed. It is a kind of
clipboard that helps the user to make quick
selection of a SIP address in case it has been
already used in the past, thus to avoid typing it
again. The clipboard can hold up to 10 SIP
addresses, a new SIP address will replace the
oldest one from the list.
Recurrent Functional Buttons
In connection with tables, the following buttons - among others - usually occur:
Functional Button Description
Add Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.
Edit Allows modifying the settings of the record selected by its checkbox. Normally only one record may be selected. A new
page will be displayed to enter the modified settings.
Delete Deletes the selected entry(s) of a table. A warning message will demand a confirmation before deleting an existing entry.
Select All Selects all table entry(s)for example for further deletion.
Inverse Selection Inverses an existing selection of table entry(s). If no entries are selected, clicking the button will select all records.
Refresh in... May occur in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the page
and it may be used to reload the page manually.
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow beside
the column heading will show the direction of sorting - upward or downward. The entries of the table can be selected by the assigned checkboxes -
one at a time, for the most part - in order to edit or delete them.
Entering a SIP Addresses correctly
Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on
the Internet, SIP address must be given.
SIP addresses have to be specified in one of the following formats:
“display name” <username@ipaddress:port>
“display name” <username@ipaddress>
username@ipaddress:port
username@ipaddress
username
The display name and the port number are optional parameters in the
SIP address. If a port is not specified, 5060 will be set up as the default
one. The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a
wildcard, the “?” character stands for only one unknown digit and the “*”
character stands for any number of any digits.
Particularly the following combinations can be used for your
convenience:
•*@ipaddress - any user from the specified SIP server
•username@* - a specified user from any SIP server
•*@* - any user from any SIP server
Please Note: Wildcards are available for caller addresses only. No
wildcard characters are allowed for called party addresses.
Attention: Wildcards are available for caller addresses only (for called party addresses no wildcard characters are allowed).

QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface
QuadroE1/T1; (SW Version 3.0.x) 7
Administrator’s Menus
System Menu
Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme
System Configuration Wizard
The System Configuration Wizard is the helpful tool for the administrator to define the Quadro’s Local Area Network settings and to specify
regional configuration settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first
startup to make sure that it works properly in its network environment. The Wizard allows navigating through the following basic configuration
parameters and settings:
•System Configuration (see below)
•194HDHCP Settings for the LAN Interface
•Regional Settings and Preferences (see below)
DHCP Settings for LAN are described in the chapters below
while LAN configuration and regional settings will be described
in the current chapter.
Please Note: It is strongly recommended to leave the
factory default settings if their meanings are not fully
clear to the administrating person.
Fig. II-3: System Configuration Wizard - Start page

QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface
QuadroE1/T1; (SW Version 3.0.x) 8
The System Configuration page contains the host name, IP
address and Subnet Mask information about the Quadro LAN
interface. These settings make Quadro available to the internal
network.
The System Configuration page offers the following input
options:
Host Name requires a host name for the Quadro device.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig. II-4: System Configuration Wizard - System Configuration page
The Regional Settings and Preferences are used to select
settings specific to the location of the Quadro.
This is important for the functionality of the voice subsystem.
The Regional Settings and Preferences page has two drop
down lists to select the Location (country) and a
corresponding Timezone and a manipulation radio button
group to choose:
•System Language – selection is available only when
custom Language Pack has been uploaded and is used
to enable custom language for system voice messages or
turn back to default (English).
•GUI Theme - selection used to select the GUI theme
style of the web based configuration pages.
Fig. II-5: System Configuration Wizard - Regional Settings page

QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface
QuadroE1/T1; (SW Version 3.0.x) 9
Internet Configuration Wizard
The Internet Configuration Wizard is the helpful tool for the administrator to configure the WAN interface settings and to adjust Quadro’s
connectivity with an external network. The Internet Configuration Wizard MUST be run if it is desired for Quadro to be connected to the
Internet. The Wizard allows navigating through the following basic configuration parameters and settings:
•Uplink configuration (see below)
For WAN Interface protocol PPPoE:
•PPP Configuration
•WAN Interface Configuration
•195HDNS Settings
•196HISP Authentication Settings
•197HPPP Dial Settings
For WAN Interface protocol Ethernet:
•WAN IP Configuration
•WAN Interface Configuration
•198HDNS Settings
The Switch to Auto Provisioning link moves you to the 199HAutomatic Provisioning page where Quadro can be configured by the automatically
provisioning mechanism.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP settings,
which will be described in this chapter.
Please Note: It is strongly recommended to leave the factory
default settings if their meanings are not fully clear to the
administrating person.
Fig. II-6: Internet Configuration Wizard - Start page
The Uplink Configuration page allows to select the Quadro‘s WAN
interface connection type and its bandwidth settings. These settings
make Quadro available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration, while
selecting Ethernet will bring up the WAN IP Configuration page.
The Uplink Configuration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose
between Point-to-Point Protocol over Ethernet (PPPoE) and
Ethernet. Selection depends on the requirements of the ISP
(Internet Service Provider).
PPPoE - turns on the PPP over Ethernet connection type.
PPPoA – selection is only present when corresponding
interfaces are present on the Quadro and are used to turn on
the PPP over ADSL/G.SHDSL connection type.
Ethernet - turns on the Ethernet connection type.
Fig. II-7: Internet Configuration Wizard - Uplink Configuration page
The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there will be no available bandwidth. In case of reaching the borders of bandwidth, another IP call will be
declined.

QuadroE1/T1 Manual II: Administrator's Guide Administrator's Graphical User Interface
QuadroE1/T1; (SW Version 3.0.x) 10
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet. But most providers offer a smaller bandwidth than these 10000 kbit/s.
The bandwidth required by an IP call depends on the codecs used and is listed in the tables below:
Required Bandwidth for Standard Packets: Needed bandwidth in kbit/s using the Codecs:Packet Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a
10 105 58 66 73 81 50
20 84 37 45 52 60 29
30 77 30 38 45 53 22
40 73 26 34 42 50 18
50 71 24 32 40 48 16
60 70 23 30 38 46 15
Required Bandwidth for Encrypted Packets (in the case a VPN is used):
Needed bandwidth in kbit/s using the Codecs:Packet Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a
10 148 98 105 117 123 92
20 105 59 65 74 80 49
30 91 43 52 60 66 35
40 84 37 45 53 61 29
50 80 33 41 48 56 25
60 77 30 37 46 53 22
The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.
If PPPoE is selected as the WAN Interface Protocol then the PPP
Configuration page is opened next.
The PPP Configuration page offers the following components:
IP Address Assignment radio buttons are used to configure the IP
address for the Quadro device:
•Dynamic IP Address - switches to the dynamic IP address
assignment mechanism.
•Fixed IP Address - switches to the fixed IP address assignment
mechanism.
Fixed IP Address requires entering the user defined IP address for
the Quadro device on the WAN interface.
Fig. II-8: Internet Configuration Wizard – PPP/PPtP Configuration page