Epygi QuadroFXO Service manual

QuadroFXO Manual II: Administrator's Guide
QuadroFXO; SW Version 5.1.x
Edition 1
SW Release 5.1.13 and higher, June 2009

QuadroFXO Manual II: Administrator's Guide
QuadroFXO; SW Version 5.1.x
Table of Contents
Manual I: see Installation Guide
Step-by-step guide to install and configure Quadro.
Manual II: Administrator's Guide
About this Administrator's Guide.............................................................................................4
Quadro’s Graphical Interface ..................................................................................................5
Administrator’s Main Page ............................................................................................................. 5
Recurrent Buttons.......................................................................................................................... 6
Recurrent Functional Buttons......................................................................................................... 6
Entering SIP Addresses Correctly................................................................................................... 6
Administrator’s Menus ............................................................................................................7
System Menu.................................................................................................................................. 7
System Configuration Wizard ........................................................................................................................... 7
Internet Configuration Wizard .......................................................................................................................... 8
Status ..........................................................................................................................................................10
General Information....................................................................................................................................10
Network Status ..........................................................................................................................................11
Lines Status...............................................................................................................................................12
Memory Status...........................................................................................................................................13
Hardware Status.........................................................................................................................................14
SIP Registration Status................................................................................................................................14
IP Routing Configuration.................................................................................................................................14
Configuration Management .............................................................................................................................16
Legible Configuration Management ...............................................................................................................17
Events..........................................................................................................................................................18
Time/Date Settings ........................................................................................................................................21
Mail Settings .................................................................................................................................................21
SMS Settings.................................................................................................................................................22
Firmware Update ...........................................................................................................................................23
Automatic Firmware Update.........................................................................................................................24
Networking Tools...........................................................................................................................................25
SNMP Settings...............................................................................................................................................26
Diagnostics ...................................................................................................................................................27
Call Bandwidth Statistics..............................................................................................................................28
System Logs ..............................................................................................................................................28
Automatic Provisioning ...................................................................................................................................29
Upload Language Pack....................................................................................................................................30
User Rights Management ................................................................................................................................30
Users Menu .................................................................................................................................. 32
Extensions Management .................................................................................................................................32
User Extension Settings...............................................................................................................................34
Attendant Extension Settings .......................................................................................................................37
Extension Codecs........................................................................................................................................39
Upload Universal Extension Recordings..........................................................................................................40
Authorized Phones Database ...........................................................................................................................41
Call Back Services.......................................................................................................................................42
Telephony Menu ........................................................................................................................... 44
Call Statistics ................................................................................................................................................44
RTP Statistics.............................................................................................................................................46
FAX Statistics.............................................................................................................................................47
SIP Settings..................................................................................................................................................47
RTP Settings .................................................................................................................................................48
NAT Traversal Settings ...................................................................................................................................49
FXO Settings .................................................................................................................................................51
PSTN Lines Sharing........................................................................................................................................52
Gain Control..................................................................................................................................................53
SIP Tunnel Settings........................................................................................................................................53
Call Routing ..................................................................................................................................................55
Allowed Characters and Wildcards.................................................................................................................61
Best Matching Algorithm..............................................................................................................................62
VoIP Carrier Wizard........................................................................................................................................64
RADIUS Client Settings...................................................................................................................................66

QuadroFXO Manual II: Administrator's Guide
QuadroFXO; SW Version 5.1.x
Voice Mail Common Settings ...........................................................................................................................67
Dial Plan Settings...........................................................................................................................................67
System Hold Music Settings ............................................................................................................................67
RTP Streaming Channels.................................................................................................................................68
Internet Uplink Menu ................................................................................................................... 69
PPP/ PPTP Settings.........................................................................................................................................69
Advanced PPP Settings ................................................................................................................................69
VPN Configuration..........................................................................................................................................70
Dynamic DNS Settings ...................................................................................................................................75
Firewall and NAT............................................................................................................................................76
Advanced Firewall Settings ..........................................................................................................................76
Filtering Rules ...............................................................................................................................................77
Service Pool...............................................................................................................................................79
IP Pool ......................................................................................................................................................79
IDS Log........................................................................................................................................................81
Network Menu.............................................................................................................................. 82
DNS Settings.................................................................................................................................................82
DNS Server Settings ......................................................................................................................................82
DHCP Settings for the LAN Interface ................................................................................................................83
Registration Form ........................................................................................................................ 85
Logout.......................................................................................................................................... 85
Extension User's Menus.........................................................................................................86
Main Page..................................................................................................................................... 86
Voice Mail..................................................................................................................................... 86
Voice Mailbox ................................................................................................................................................87
Voice Mail Settings.........................................................................................................................................88
Group List.....................................................................................................................................................90
Your Extension............................................................................................................................. 92
Call Statistics ................................................................................................................................................92
Account Settings............................................................................................................................................93
Supplementary Services............................................................................................................... 94
Caller ID Based Services.................................................................................................................................94
Incoming Call Blocking ................................................................................................................................95
Outgoing Call Blocking.................................................................................................................................96
Call Hunting...............................................................................................................................................96
Unconditional Call Forwarding ......................................................................................................................97
Logout.......................................................................................................................................... 98
Quadro’s Feature Codes ........................................................................................................99
Establishing a call ........................................................................................................................ 99
Voice Mail Services....................................................................................................................... 99
Voice Mailbox ............................................................................................................................. 100
Personal Settings.........................................................................................................................................101
Change Password.........................................................................................................................................101
Services for Incoming Calls ...........................................................................................................................101
Quadro’s Auto Attendant Services.............................................................................................. 102
Call Codes Available in Auto Attendant....................................................................................... 104
Remote Configuration Menu ..........................................................................................................................104
Appendix: System Default Values........................................................................................105
Administrator Settings ............................................................................................................... 105
Extension Settings ..................................................................................................................... 107
Appendix: Software License Agreement ..............................................................................109

QuadroFXO Manual II: Administrator's Guide About this Administrator's Guide
QuadroFXO; SW Version 5.1.x 4
About this Administrator's Guide
The Quadro Manual is divided into three parts:
•Manual I: Installation Guide
gives step-by-step instructions to provision the QuadroFXO and configure the phone extensions with the Epygi SIP Server. After successfully
configuring the QuadroFXO, users will be able to make SIP phone calls to remote Quadro devices, make local calls to the PSTN and access
the Internet from devices connected to the LAN.
•Manual II: Administrator's Guide explains all Quadro management menus available for extension users. A list of all call codes can be
found there, too.
This guide contains many example screen illustrations. Since Quadro IP PBXs offer a wide variety of features and functionality, the example screens
shown may not appear exactly the same for your particular Quadro IP PBX as they appear in this manual. The example screens are for illustrative
and explanatory purposes, and should not be construed to represent your own unique environment.
Quadro’s Graphical Interface describes the Quadro's graphical user interface and explains all recurrent buttons.
Administrator’s Menus explains the Administrator's management pages according to the menu structure shown on the main page of the Quadro
management.
Extension User's Menus explains some input-options for administrators only that may be selected from the extension user's main page.
Appendix: System Default Values lists all factory defaults.
Appendix: Software License Agreement includes the contract for using Quadro's hardware and software.

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 5
Quadro’s Graphical Interface
Administrator’s Main Page
When the administrator logs in, the Quadro Management page is displayed with a table of active calls (including information about call peers, call
duration and start time) at the startup. Here the administrator may access the following settings and perform the actions:
Fig. II-1: QuadroFXO Management
System Menu
•System Configuration Wizard
•Internet Configuration Wizard
•Status
•IP Routing Configuration
•Configuration Management
•Events
•Time/Date Settings
•Mail Settings
•SMS Settings
•Firmware Update
•Networking Tools
•SNMP Settings
•Diagnostics
•Upload Language Pack
•User Rights Management
Telephony Menu
•Call Statistics
•SIP Settings
•RTP Settings
•NAT Traversal Settings
•FXO Settings
•PSTN Lines Sharing
•Gain Control
•SIP Tunnel Settings
•Call Routing
•VoIP Carrier Wizard
•RADIUS Client Settings
•Voice Mail Common Settings
•Dial Plan Settings
•System Hold Music Settings
•RTP Streaming Channels
Internet Uplink Menu
•PPP/ PPTP Settings
•VPN Configuration
•Dynamic DNS Settings
•Firewall and NAT
•Filtering Rules
•IDS Log
Users Menu
•Extensions Management
•Authorized Phones
Database
Network Menu
•DNS Settings
•DNS Server Settings
•DHCP Settings for the LAN
Interface
Registration Form
(in menu tree only)
2Logout
The functional button Renew Wan IP Address appears on the administrator’s main Quadro Management page if the Quadro device acts as a
DHCP client. The Renew WAN IP Address button is used to obtain a new WAN IP address in case, e.g., the Quadro moves to another network.
The functional button Establish Your Internet Connection Now respectively Terminate Your Internet Connection Now occurs on the Quadro
Management page if PPPoE is used as WAN interface protocol.
The link Please Check Your Pending Events will be displayed on the administrator Main Menu page if new system events exist. The link leads to
the Events page that can be also accessed from the System menu.
The list of Users currently logged into the system is seen in the lower right corner of the Administrator's Main Menu. Information about IP address
user accessed Quadro GUI from, the username user is logged in and the time until the next automatically logout is provided herein. The current
version of the Quadro's firmware and of its boot loader is also available here. The idle session timeout is set to 20 minutes. If no action is performed
during that time, user will be automatically moved to the Login page and will be requested to login again.
The link Refresh in occurs in the upper right corner beside the field displaying the number of seconds until the next refresh and is used to perform a
manual reload of the page. If a page with a Refresh counter is left opened, the session time-out counter will be updated periodically and the logout
timeout will never expire.

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 6
Recurrent Buttons
Throughout this guide, you will see a variety of recurrent buttons. Below is a description of these buttons.
Button Description Button Description
This button leads back to the previous
page of a fixed sequence of pages (used
mainly in wizards).
This button returns you to the page you were
previously on.
This button leads forward to the next page
of a fixed sequence of pages (used mainly
in wizards).
This button confirms an operation you started
before.
This button discards the latest not yet
confirmed entries. This button confirms an operation you chose
before.
This is the last button of a fixed sequence
of pages that completes and saves the
entries of an entire sequence. This button discards an operation you chose
before.
This button opens the help page
belonging to the currently active Quadro
management page. This button saves the settings modified on the
currently active management page.
This button opens a window where the last
inserted IP addresses are listed. It allows
the user to make a quick selection of an IP
address that has been previously used.
This will avoid the user needing type it
again. The clipboard can hold up to 10 IP
addresses and a new IP address will
replace the oldest one from the list.
This button opens a window where the last
inserted SIP addresses are listed. It allows the
user to make a quick selection of an IP address
that has been previously used. This will avoid
the user needing type it again. The clipboard
can hold up to 10 SIP addresses and a new
SIP address will replace the oldest one from the
list.
Recurrent Functional Buttons
In connection with the tables, the following are the few buttons you will see:
Functional Button Description
Add Allows adding a new record to the displayed table. A new page will be displayed to enter any new settings.
Edit Allows modifying the settings of the record selected by a checkbox. Normally only one (1) record may be selected. A new
page will be displayed to enter the modified settings.
Delete Deletes the selected entry(s) of a table. A warning message will ask for confirmation before deleting an existing entry.
Select All Selects all table entry(s) for example for further deletion.
Inverse Selection Inverses (opposites) an existing selection of table entry(s). If no entries are selected, clicking the button will select all
records.
Refresh in... May be shown in the upper right corner of a page. It displays the number of seconds remaining until the next refresh of the
page will occur. It may be used to reload the page manually.
Most of the tables offer the option to sort the entries in ascending or descending order by clicking the headings of the columns. A small arrow next to
the column heading indicates the direction of sorting - upward or downward. The entries of the table can be selected by using the corresponding
checkboxes in order to edit or delete them.
Entering SIP Addresses Correctly
Calls over IP are implemented based on Session Initiating Protocol (SIP) on the Quadro. When making a call to a destination that is somewhere on
the Internet, a SIP address must be provided.
SIP addresses needs to be specified in one of the following formats:
“display name” <username@ipaddress:port>
“display name” <username@ipaddress>
username@ipaddress:port
username@ipaddress
username
The display name and the port number are optional parameters in the
SIP address. If a port is not specified, 5060 will be set up as the default
one. The range of valid ports is between 1024 and 65536.
A flexible structure of wildcards is allowed. In comparison with a
wildcard, the “?” character stands for only one unknown digit and the “*”
character stands for any number of any digits.
For your convenience, the following combinations can be used:
•*@ipaddress - any user from the specified SIP server
•username@* - a specified user from any SIP server
•*@* - any user from any SIP server
Please Note: Wildcards are available for caller addresses only. No
wildcard characters are allowed for called party addresses. Exceptions
are addresses in Supplementary Addresses table that are used by
Outgoing Call Blocking service. To use “*” and “?” themselves (as non
wildcard characters), use “\*” and “\?” correspondingly.

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 7
Administrator’s Menus
System Menu
Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme
System Configuration Wizard
The System Configuration Wizard allows the administrator to define the Quadro’s Local Area Network settings and to specify regional configuration
settings to make Quadro operational in its LAN. The System Configuration Wizard MUST be run upon Quadro's first startup to make sure that it
works properly in its network environment. The Wizard allows navigating through the following basic configuration parameters and settings:
•System Configuration (see below)
•DHCP Settings for the LAN Interface
•Regional Settings and Preferences (see below)
DHCP Settings for the LAN are described in the chapters
below. The LAN configuration and regional settings will be
described later in this chapter.
Please Note: It is strongly recommended to leave the
factory default settings if their meanings are not fully
clear to the administrator.
Fig. II-3: System Configuration Wizard - Start page
The System Configuration page contains the host name,
IP address and Subnet Mask information about the Quadro
LAN interface. These settings make Quadro available to the
internal network.
The System Configuration page offers the following input
options:
Host Name requires a host name for the Quadro device.
Domain Name requires the LAN side domain name which
the Quadro belongs to.
IP Address requires the Quadro host address for the LAN
interface.
Subnet Mask requires the Quadro hosts’ Subnet Mask.
Fig. II-4: System Configuration Wizard - System Configuration page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 8
The Regional Settings and Preferences are used to select
settings specific to the location of the Quadro. This is
important for the functionality of the voice subsystem.
The Regional Settings and Preferences page has two
drop down lists to select the Location (country) and a
corresponding Timezone.Quadro will support Daylight
Savings (DST) correction if it is available for the selected
time zone.
This page also has a manipulation radio button group to
choose:
•System Language – selection is available only when
the custom Language Pack has been uploaded and it is
used to enable custom language for system voice
messages or returning back to the default language
English.
•GUI Theme - selection used to select the GUI theme
style of the web based configuration pages.
The Choose Theme on Login checkbox indicates whether
the GUI theme selection radio buttons should be displayed
on the Quadro Login page. Selecting the checkbox will allow
users to choose the GUI theme before logging into the
Quadro. Leaving the checkbox unselected will require the
administrator to run the System Configuration Wizard to
change the theme.
Fig. II-5: System Configuration Wizard - Regional Settings page
Internet Configuration Wizard
The Internet Configuration Wizard allows the administrator to configure the WAN interface settings and to adjust Quadro’s connectivity with an
external network. The Internet Configuration Wizard MUST be run for Quadro to be connected to the Internet.
All the settings of the Internet Configuration Wizard are
described in the chapters below except those for the IP settings,
which will be described in this chapter.
Please Note: It is strongly recommended not to change the
factory default settings if their meanings are not fully clear
to an administrator.
Fig. II-6: Internet Configuration Wizard - Start page
The Wizard allows navigating through the following basic configuration parameters and settings:
•Uplink configuration (see below)
For WAN Interface protocol PPPoE, PPPoA,
1483B and 1483R:
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
•DNS Settings
For WAN Interface protocol PPTP:
•WAN IP Configuration (see below)
•PPP/ PPTP Settings
•WAN Interface Configuration (see below)
•DNS Settings
For WAN Interface protocol Ethernet:
•WAN IP Configuration
•WAN Interface Configuration (see below)
•DNS Settings
The Switch to Auto Provisioning link moves you to the Automatic Provisioning page where Quadro can be configured automatically.

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 9
The Uplink Configuration page allows you to select the Quadro‘s
WAN interface connection type and its bandwidth settings. These
settings will make Quadro available to the external network.
Depending on the Uplink Interface Protocol selection, the page
following the Uplink Configuration page is different. Thus if
PPPoE is selected, the next page will be PPP Configuration, while
selecting Ethernet will bring up the WAN IP Configuration page.
The Uplink Configuration page offers the following components:
The WAN Interface Protocol radio buttons are used to choose the
protocol depending on the requirements of the ISP (Internet Service
Provider):
PPPoE - turns on the PPP over an Ethernet connection.
PPTP – turns on the Point to Point Tunneling Protocol (PPTP)
interface used for the connection between Quadro and ADSL
modem. A fixed IP address configuration is needed in this
case.
Ethernet - turns on the Ethernet connection. Fig. II-7: Internet Configuration Wizard - Uplink Configuration page
The WAN Interface Bandwidth settings allow the specification of the upstream and downstream speeds in kbit/s, helping to assure the quality of IP
calls. An IP call looses the voice quality if there is no available bandwidth. When approaching the limits of bandwidth capacity, another IP call will be
declined.
The bandwidth provided by the ISP has to be specified in the text fields Upstream Speed and Downstream Speed. The default entry in both fields
is 10000, the maximum bandwidth of a 10 MB Ethernet. In most cases, providers offer a smaller bandwidth than 10000 kbit/s.
The bandwidth required by an IP call depends on the codecs used and these specifications are listed in the table below:
Required Bandwidth for Standard Packets: Needed bandwidth in kbit/s using the Codecs:Packet
Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a G.723 iLBC-13.33
10 105 58 66 74 82 50 - -
20 84 37 45 53 61 29 - -
30 76 30 38 45 53 22 21 27
40 74 27 34 42 50 19 - -
50 71 25 32 40 48 17 - -
60 67 22 30 37 45 15 13 20
Required Bandwidth for Encrypted Packets when a VPN is used:
Needed bandwidth in kbit/s using the Codecs:Packet
Size in
msec. G.711u/G.711a G.726-16 G.726-24 G.726-32 G.726-40 G.729a G.723 iLBC-13.33
10 148 98 105 118 124 92 - -
20 105 59 65 74 81 49 - -
30 90 43 52 60 66 35 35 41
40 85 38 45 53 61 30 - -
50 80 34 41 48 56 26 - -
60 74 29 37 45 52 22 20 26
The Min Data Rate text field requires the amount of upstream bandwidth that ought to remain for data applications even if voice applications use the
entire available upstream bandwidth. The value selected here needs to be smaller than the upstream bandwidth and is measured in kbit/s.

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 10
The WAN IP Configuration page is only displayed if Ethernet or
PPTP has been selected to be the uplink protocol. It offers the
following components:
The Assign automatically via DHCP radio-button selection switches
to automatic retrieval of the WAN IP address from a DHCP server at
the ISP/uplink.
Please Note: DHCP referred to here is the one that runs on the
provider’s side and not the Quadro’s personal DHCP server.
The Assign Manually radio-button switches to the manual
adjustment of IP settings. This selection requests the following
parameters:
IP Address requires the IP address for the Quadro WAN interface.
Subnet Mask requires the subnet mask for the Quadro device WAN
interface.
Default Gateway requires the IP address of the router where all
packets are to be sent to, for example, to the router of the provider.
Fig. II-8: Internet Configuration Wizard - WAN IP Configuration page
The WAN Interface Configuration page may be used to modify the
MAC address of the Quadro. This might be necessary if the ISP
(Internet Service Provider) requires a specified MAC address, for
example, for authentication. This page offers the following
components:
MAC Address Assignment manipulation radio-buttons:
•This Device turns to the default MAC address of the Quadro.
•User Defined requires user defined MAC Address.
The MTU drop down list allows you to select the maximum packet
size on the Ethernet (in bytes). MTU is used to fragment the packets
before transmitting them to the network. The MTU preferred value is
dependent on the Ethernet connection . The default MTU size is 1500
Bytes for Ethernet and 1400 Bytes for PPPoE. Fig. II-9: Internet Configuration Wizard - WAN MAC Address Configuration page
Status
The system status window displays non-editable tables providing extensive system status information about Quadro: General Information, Network
Status,Lines Status, Memory Status, Hardware Status and SIP Registration Status. The links on this page lead to device Transfer Statistics, user
mailboxes and supplementary services configuration pages.
The System Status page has several tables providing system information.
General Information
The General Information page includes the following information:
•Uptime duration - Period Quadro is on since last reboot.
•Device hostname - Quadro device host name.
•Quadro Operating System - Quadro operating system
version.
•Application Software - Software and file system versions of
the Quadro.
•Boot Loader - Quadro boot loader version.
•DSP Software - Quadro DSP software version and the date of
build.
•Language Pack – this field is present only when the custom
language pack is uploaded and it indicates the version.
Fig. II-10: Quadro Status - General Information page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 11
Network Status
The Network Status page includes the following information
about Interfaces:
Interface Name lists the Network interfaces available on the
Quadro (LAN and WAN).
IP Address lists the IP addresses corresponding to each network
interface.
Subnet Mask lists the subnet masks corresponding to each
network interface.
Properties will list the MAC address corresponding to each
network interface on the Quadro.
Monitor includes links to survey LAN and WAN traffic
correspondingly. The selection of these links will open a new
window with a table of network traffic statistics on the following
selected interfaces:
•Received Bytes
•Received Packets
•Received Errors
•Received Drop Errors
•Received Overrun Errors
•Received MultiCast
Packets
•Transmitted Bytes
•Transmitted Packets
•Transmitted Errors
•Transmitted Drop Errors
•Transmitted Carrier
Errors
•Transmitted Collisions
Fig. II-11: Quadro Status Network Status page
When opening the corresponding interface statistics window, no traffic values are displayed at first. After opening the window, the tables will serve as
a counter and traffic statistics will be updated every minute.
DNS Server, Alternative DNS Server and Default Gateway - these display the Quadro settings corresponding to what has been configured with
the System Configuration Wizard.
Services (NTP Server and Client, DHCP Server and Client, DNS, Firewall, NAT, PPP) statuses: shows if they have stopped or if they are still
running.
Transfer Statistics - link to the Transfer Statistics page.
The Transfer Statistics page shows a user-defined statistics
table with the transmit/receive value (criteria), interface type and
time period. It contains the following components:
Time range of statistic table - the drop down list includes the
period (in days) statistics data that is to be collected and the
corresponding diagram charts that are to be built.
Interface - the drop-down list offer the values:
•WAN - Wide Area Network (WAN) events only
•LAN - Local Area Network (LAN) events only
Fig. II-12: Transfer Statistics page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 12
The area Receive Values provides the following:
•Receive Bytes - number of received bytes.
•Receive Packets - number of received Ethernet packets.
•Receive Errors - number of received packets containing
errors.
•Receive Drop Errors - number of received packets that
have been discarded.
•Receive Overrun Errors - number of received overrun
errors that occur when the receive buffer is not large
enough to hold all incoming packets. This error usually
appears due to a slow receiving system.
•Receive MultiCast Packets - number of received
broadcast packets.
The area Transmit Values provides the following:
•Transmit Bytes - number of transmitted bytes
•Transmit Packets - number of transmitted Ethernet
packets.
•Transmit Errors - number of transmitted packets
containing errors.
•Transmit Drop Errors - number of transmitted packets that
have been discarded.
•Transmit Carrier Errors - number of transmit carrier errors
that occur due to a defective or lost connection on the
Ethernet link.
•Transmit Collisions - number of transfer errors that
occurred during a simultaneous packet transmission from
both sides. Fig. II-13: Transfer Statistics Diagram Chart
To see the Transfer Statistics Diagram Charts, select the desired criteria and click Save to generate the corresponding chart and the table
showing the transfer statistics values (if enabled). The letters M(millions) and K(thousands) used in the legend of the displayed diagrams show the
total number of specified criteria. The Reset Statistics button is used to reset the chart and the table (if enabled).
Lines Status
The Quadro Status - Lines Status page shows the current status of each FXO line with all details of the active calls. Since only one line of
information can be displayed at a time, the FXO# functional buttons are used to navigate through information regarding other lines.
The Lines Status table of each FXO Line provides information about
the Allowed Call Types, the extension number (attendant or routing
client), to whom the Incoming Call is Routed To and the State of the
line (Free or Busy).
The FXO Channel Usage Statistics link is only present for local FXO
lines (this option is not available for shared FXO lines) and leads to the
page where diagram chart of FXO lines usage can be viewed. Fig. II-14: Line Status - FXO Status page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 13
The FXO Channel Usage Statistics page consists of following
components used to define the chart parameters:
Trunk checkboxes are used to select the FXO line number(s) over
which the FXO traffic chart will be built. At least one Trunk checkbox
should be selected, otherwise error message appears.
Time range of statistic table drop down list includes the period (in
days) statistics data that is to be collected and the corresponding
diagram chart that is to be built.
Incoming Calls and Outgoing Calls checkboxes are used to select
whether the FXO traffic statistics for only incoming or outgoing or for
both type of calls should be displayed in the diagram chart.
Maximum Active Calls checkbox is used to have the number of
maximum active calls displayed in the diagram chart.
At least one of these checkboxes should be selected, otherwise error
message appears. Fig. II-15: FXO Channel Usage Statistics page
Show button is used to generate an FXO channels usage diagram chart
over the parameters selected above.
When this button is pressed, FXO Channel Usage Statistics chart
appears. It represents dependency between the time frame and the
number of calls performed during that period. Additionally it may display
the maximum number of calls performed in the selected time frame.
Fig. II-16: FXO Channel Usage Statistics chart
Memory Status
The Memory Status page includes tables with the available User
Space information for each extension. These tables display the space
used by the voice mailbox and uploaded/recorded system greetings. It
shows the free and total space (counted in minutes/seconds) for every
extension. This page includes the following information:
Memory Size shows total memory space (counted in minutes/seconds)
available on the Quadro and assigned to all extensions.
The table’s links lead the administrator to the extension settings page
where User Space may be altered.
Call Statistics shows the current number of calls with recorded statistic
entries.
Fig. II-17: Memory Status page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 14
Hardware Status
The Hardware Status table displays a list of the hardware devices
present and currently available on the Quadro board. The hardware
device version number and additional comments about its state are
indicated here.
Fig. II-18: Hardware Status page
SIP Registration Status
The SIP Registration Status is a table displaying the SIP registration
information of the Quadro extensions.
The table contains a list of all the registered extensions of Quadro, SIP
registration name for each extension, addresses of SIP servers where
they are registered (if applicable), whether or not it is registered for each
extension, and the registration date and time. By clicking on the row
heading, the table will be sorted by the selected column. When sorting
(ascending or descending), arrows will be displayed next to the column
heading.
The links inside the table will link you to the Extensions Management –
Edit Entry page where the SIP registration settings may be altered.
The Detected Connection Type field displays the connection type
Quadro currently is acting in (direct connection or behind NAT). If
Quadro is acting behind NAT, the NAT machine IP address is also
displayed.
The SIP Tunnels to Slave Devices and SIP Tunnels to Master
Devices tables list the SIP tunnels between local and the remote
Quadros (see SIP Tunnel Settings). The SIP Tunnels to Slave
Devices table lists those tunnels where local Quadro acts as a master.
The SIP Tunnels to Master Devices table lists those tunnels where
local Quadro acts as a slave. Fig. II-19: SIP Registration Status page
IP Routing Configuration
Routing is used to relay information across the Internet from a source to a destination. Along the way, at least one intermediate node is typically
encountered. Routing is different than bridging. The main difference between bridging and routing is that bridging operates at the OSI Data Link
Layer (Level Two Media Access Control Layer) and routing operates at OSI Network Layer (Level Three).
Quadro’s IP Routing service allows you to route IP packets from one destination to another (or to a specified router) through Quadro.
The IP Routing Configuration page is used to make IP Static and IP Policy routes for IP packets routing. This page consists of two tables. Entries
in the tables are color coded according to the state of the route. For example, yellow indicates disabled routes, green indicates successful routes and
red indicates routes with an error.
IP Static Routes are used to forward IP packets from the
Network, where the Quadro is connected, to the specified
destination.
The IP Static Routes table displays all established IP static
routes with their parameters: Target State for the state of the
route (enabled or disabled), Actual State for the state of the route
connection (up, down or erroneous), Route To for the subnet
where the incoming packets should be routed to and Via IP
Address for the router IP address where incoming packets should
be routed through.
Add opens the Add IP Static Route page where a new static
route can be established.
Enable/Disable is used to activate and deactivate a selected
route(s). At least one route should be selected in order to use
these functions, otherwise the following error message will
appear: “No record(s) selected.” Fig. II-20: IP Static Routing table

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 15
The Add IP Static Route page offers the following components:
Route To requires the IP address and subnet mask for the
destination the IP packet should be forwarded to.
Via IP Address requires the IP address of the subsequent router
for IP packet forwarding to the specified destination.
Attention: The rule with the longest subnet (smallest IP range)
will take effect when having two or more IP Static routing rules
with the coinciding subnets. Fig. II-21: Add IP Static Routing page
IP Policy Routes allow IP packets forwarding to the specified
router depending on the source IP address as well as defining the
priority for the current routing rule.
The IP Policy Routes table displays all specified IP policy routes
with their parameters: Target State for the state of the route
(enabled or disabled), Actual State for the state of the route
connection (up, down or erroneous), Priority for the route priority,
Route From is where the subnet, routed packets come from and
Via IP Address is where the router IP address incoming packets
should be routed through.
Add opens the Add IP Policy Route page to establish a new
policy route.
Enable and Disable are used to activate or to deactivate the
selected route(s).
Raise Priority and Lower Priority are used to increase or
decrease the priority of the selected policy route(s) by one. At
least one route should be selected to use these functions,
otherwise the error message “No record(s) selected” will appear.
Fig. II-22: IP Policy Routing table
The Add IP Policy Route page offers the following input options:
Priority requires a numeric value (from 1 to 252) to define the
priority of the routing rule. The lower the number, the sooner the
routing rule will take effect (higher priority).
From requires the packet source IP address and subnet mask of
the specified destination to match with the rule.
Via IP address requires the IP address of the subsequent router
for IP packet forwarding.
Fig. II-23: Add IP Policy Route page
The PPTP/L2TP Routes allow IP packets forwarding through the
PPTP and L2TP tunnels of the Quadro. If PPTP/L2TP connections
do not exist on Quadro, VPN routes cannot be generated.
The PPTP/L2TP Routes table displays all generated VPN routes
with their parameters: Target State for the state of the route
(enabled or disabled), Actual State for the state of the route
connection (up, down or erroneous), Route To for the subnet
where the incoming packets should be routed, Via Tunnel for the
VPN tunnel incoming packets should be routed through and
Tunnel State for the actual state of the route tunnel (up or down).
The Add button opens the Add VPN Route page where a new
VPN route can be generated.
Fig. II-24: VPN Routing table
The Add VPN Route page offers the following components:
Route Via contains the available PPTP and L2TP connections on
the Quadro. A connection selected from this list will be used to
route the IP packet from the Quadro’s LAN to the peer behind the
PPTP/L2TP tunnel.
Route To requires the IP address range of the possible peers
behind the PPTP/L2TP tunnel whereto the IP packets should be
routed.
Fig. II-25: Add VPN Route page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 16
The Enable and Disable functional buttons are used to activate or to deactivate the selected route(s). At least one route should be selected to use
these functions, otherwise the error message “No record(s) selected” will appear.
To Add an IP Static Route
1. Select the IP Static Routes link on the Routing Configuration page.
2. Press the Add button on the IP Static Routes page. The Add Entry page will appear in the browser window.
3. Enter the destination IP address and subnet mask in the Route To text fields. Use the IP-Clip button to select a previously entered IP address.
4. Enter the router IP address into the Via IP Address text fields.
5. Press the Save button to make the static route with these settings.
To Add an IP Policy Route
1. Select the IP Policy Routes link on the Routing Configuration page.
2. Press the Add button on the IP Policy Routes page. The Add Entry page will appear in the browser window.
3. Specify the policy routing rule priority in the Priority text field.
4. Enter the packet source IP address and subnet mask in the From text fields. Use the IP-Clip button to select a previously entered IP address.
5. Enter the router IP address into the Via IP Address To text fields.
6. Press the Save button to make the policy route with these settings.
To Add a VPN Route
1. Select the VPN Routes link on the Routing Configuration page.
2. Press the Add button on the VPN Routes page. The Add Entry page will appear in the browser window.
3. Choose the VPN connection from the Route Via drop down list.
4. Enter the destination IP address and the subnet mask into the Route To text fields.
5. Press the Save button to make the VPN route with these settings.
Configuration Management
The Configuration Management page assists the administrator with managing the system configuration settings and voice data. For example, the
administrator is able to backup and download the settings to a PC and then upload and restore them back to the Quadro. Additionally, this page
provides the possibility of restoring the factory default configuration settings.
The Backup & Automatically Download all config &
voice data link leads to the Automatically Backup
Configuration Settings page where the automatic backup
of the system configuration and the voice data can be
configured. The service allows you to setup Quadro so it will
automatically backup the system configuration and the voice
data and store it in the specified location.
Fig. II-26:Configuration Management page
The Automatically Backup Configuration Settings page
allows you to enable the automatic backup of the system
configuration and the voice data on the Quadro. With this
service, Quadro will automatically backup the system
configuration and the voice data and store it in the specified
location.
This page contains the following components:
The Enable Automatically Backup checkbox enables
automatic backup mechanism on the Quadro.
The following group of manipulation radio buttons allows you
to select whether the backup files will be delivered by email
or stored in some location:
•The Send via Email radio button is used to send the
automatically backed up files via email. The selection
enables Email Address text field that requires the
email address of the administrating person to receive
the automatically backup files.
•The Send to Server radio button is used to store the
automatically backup files on a remote server. This
selection enables the following fields to be inserted:
The Server Name requires the IP address or the host
name of the remote server.
Fig. II-27:Configuration Management page
The Server Port requires the port number of the remote server.
The Path on Server requires the path on the server to store the backup files in.

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 17
The Send Method manipulation radio buttons allow you to select the remote server type: TFTP or FTP. In case of FTP selection, the
authentication username and the password need to be inserted. In case these fields are left empty, anonymous authentication will be used.
The Backup Interval Selection checkboxes are used to select the time interval automatically backup the Quardo's configuration and the voice data.
The Time based checkbox is used to select the hour when the configuration and the voice data will be automatically backed up on the daily basis.
The Weekday checkbox is used to select the weekday when the configuration and the voice data will be automatically backed up on the weekly
basis. At least one of these checkboxes needs to be selected.
Backup Now button is used to perform a manually immediate backup of the system configuration and the voice data.
The Backup & Download all config & voice data link generates a backup file with all configuration settings and user uploaded greeting messages.
It opens a file chooser window for immediate download to the users PC.
The Upload & Restore all config & voice data link opens a page that has a Browse button, (which opens a file chooser to select a backed-up file)
and a Configuration to Upload field requiring the file path to upload and to restore it immediately. Pressing Save will restore the selected backup
file, and delete all current user defined greetings and replace configuration settings.
The Restore Default Configuration functional button resets all configuration settings and restores the board’s factory default configuration. By
restoring the default configuration you will replace your current configuration, lose all voice mails and reboot the device. You will not be automatically
redirected to the GUI start page. After the successful reboot you will need to enter into the management page and login again to access the Quadro’s
configuration. A warning message will ask you to confirm your selection before restoring the default configuration.
Please Note: Unlike the factory default settings restore procedure initialized from the Reset button on the Quadro board, this link will keep the
following data:
•Call Statistics •Feature Keys
•Transfer Statistics •Device Registration state
•System Events
The Download current configuration in a legible format and Upload a legible configuration file links leads you to the Legible Configuration
Management page where the legible configuration can be downloaded and uploaded back after the required edits.
Legible Configuration Management
The Legible Configuration Management is used to manually manage the configuration on the Quadro. This will allow you to download a piece of
configuration from the Quadro in the way of legible file, to make necessary changes in that file and to upload it back to the same or different
Quadro(s). With this service, some pieces of configuration (like extension settings, NAT settings, etc.) of one Quadro can be used on another
Quadro. This also helps to apply the same group of settings to the several instances (for example, to apply the same SIP settings to multiple
extensions on the Quadro) on the same or different Quadros avoiding manual configuration of each of those instances (i.e. extension) from the web
management on each of the Quadros. The Quadro reseller, distributor, ISP or carrier usually uses this service.
The Download current configuration in a legible format link refers to the Configuration Summary page where a partial or complete
configuration can be defined and downloaded or viewed.
The Configuration Summary page is used to generate a piece of legible configuration and to download it to a PC or to view it directly in the
browser. This page consists of the following components:
The manipulation radio buttons are used to select between particular CGI or a named group of CGIs for which the legible configuration file will be
generated.
•The Specific CGI selection allows you to choose a certain CGI from the list of Quadro’s Web management pages for which the legible
configuration can be manually managed. For example, selecting "RTP Settings" will generate a legible configuration file with parameters
present on the RTP Settings page.
•The Named Group of CGIs selection allows you to choose among the four predefined groups: Internet Connection Settings, LAN
Configuration Settings, Telephony General Settings and Extension Settings. Each of these groups refer to all CGIs characterized by the
selected criteria, e.g. Internet Connection Settings group contains all parameters on the CGIs related to the networking and WAN
configuration.
The Extension drop down list allows you to limit the settings in
the generated legible configuration file to one specific extension.
For example, each of the extensions on the Quadro have own
SIP settings or Codecs. To download the settings for a particular
extension only, you need to choose the corresponding extension
from the list. The drop down may also have a blank selection. In
that case the legible configuration file will contain the parameter
of all available extensions on the Quadro (if the selected
parameter applies to the extension and not to the overall system,
like RTP settings).
The Start generate a legible configuration file button start
parsing the configuration structure of the device for the defined
parameters. The progress will be displayed in the area below. Fig. II-28:Configuration Summary – Parameters page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 18
The Cancel generation process button appears when the
configuration generation procedure starts and it is used to stop it.
The Download generated configuration button becomes
available when the legible configuration generation is finished. It
is used to download the generated file to the PC in a plain text
format. Necessary changes can be made in the downloaded
configuration file and then uploaded back to the system.
Attention: Make sure the changes you have done in the
downloaded legible configuration file are valid and will not
corrupt the system when being uploaded back to device.
The View generated configuration button becomes available
when the legible configuration generation is finished. It is used to
view the generated file directly in the browser.
The Restart generation! button becomes available when the
legible configuration generation is finished. It is used to cancel
the generated configuration file and to start over. Fig. II-29:Configuration Summary Preview page
The Upload Legible Configuration page is used to upload a configuration file in a text format. The Browse button in the opened page is used to
browse certain legible configuration file to be uploaded and updated into the system. The configuration files to be uploaded should be in the *.txt
format, otherwise a system error occurs. Configuration file upload progress will be displayed in the area below.
Attention: Uploading the legible configuration file will not work if the QuadroFXO is running in the slave mode, i.e. if it is sharing its FXO lines to
some Quadro IP PBX (see settings on the PSTN Lines Sharing page).
Events
The Events page has two tables. All system events that have occurred will be displayed in one table and event settings will be displayed in the other.
The System Events page may be accessed through the Events
link from the main menu. It lists information about system events
that have occurred on Quadro. When a new event takes place, a
record is added to the System Event table. For failure events
(priority 2 and 3, see below), the warning “Please check your
pending events!” will appear at the bottom of all management
pages.
The system events and the warning message are visible only for
the administrator. The warning link, (which leads directly to the
System Events page) will disappear from the management
pages if the administrator has marked all new events as “read”. Fig. II-30:Event Warning on the Main Menu page

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 19
The System Events table is the list of new and read system
events. System events have corresponding coloring depending
on the nature of the event: success (priority 1, color green), low
importance failure (priority 2, color yellow), critical failure (priority
3, color red).
The table shows the Status of the event (new or read) as well as
the name of the application the event refers to, event description,
and the date when the event was received. For example, if the
event was caused due to incorrect mail sending or SIP
registration, corresponding links will be seen in the Reference
column of the table. The administrator can view the detailed log
for each event that has occurred.
The System Events page offers the following components:
Current System Time displays the local date and time on
Quadro.
Mark all as read marks newly occurred events as “read”.
Disable LED switches off the flashing LED (if applicable) on the
board. An LED notification may appear (depending on the
notification type given) in the page Events page when a new
event occurs.
Fig. II-31: System Events list

QuadroFXO Manual II: Administrator's Guide Quadro's Graphical Interface
QuadroFXO; SW Version 5.1.x 20
Numerous circumstances may cause a certain application on
Quadro to flag an event.
The Event Settings page lists all possible events on the Quadro
and allows controlling notification (action) when an event takes
place.
Each entry in the events’ table has a checkbox assigned to each
row. By selecting the corresponding checkboxes, operations
such as Edit may be done for one or more events.
Edit opens the Edit Event Settings page to modify the event
action. Fig. II-32: Event Configuration Settings page
The Edit Event Settings page offers the following input options:
Application displays the application the event refers to. Multiple
is shown here if more than one event has been selected for the
action assignment.
Name displays the name of the event. Multiple is shown here if
more than one event has been selected for the action
assignment.
Description displays additional information about the event.
Multiple is shown here if more than one event has been
selected for the action assignment.
Action offers radio buttons to choose one of the actions to notify
the Quadro administrator when an event(s) takes place. The
following actions can be available: Fig. II-33: Edit Event Settings page
•Display Notification - A notification link will be displayed on the bottom of all pages and a record is added into the Events table. The
notification is executed as a link “Please Check you pending events!”. The link leads to the System Events page. This action also will take place
if Flash LED or Send Mail has been selected, even if not specifically selected.
•Flash LED - The second LED (yellow) will blink every second and a notification will be displayed on the bottom of all pages. For some events
the LED will start flashing after a delay.
•Send Mail – an e-mail notification about the new event on the Quadro will be sent to the e-mail address specified in the Mail Settings page.
•Send SNMP Trap – an SNMP notification will be sent to the traphost(s) listed in the SNMP Trap Settings table (see SNMP Settings).
•Send SMS – an SMS notification about the new event on the Quadro will be sent to the mobile phone specified in the SMS Settings page.
Actions that are not allowed for the selected event (like mail notification if the PPP link is down or the mail server has been configured improperly)
are hidden. For multiple events editing, actions that are not appropriate for least one of the selected events will also be hidden.
Please Note: In case of an IDS (Intrusion Detection System) intrusion alert, only the first possible intrusion in each 10 minute period will initiate an
event. This helps to avoid flooding the System Events table, and flooding the user with various intrusion alerts that result from each possible Denial
of Service attack. When these events are displayed in the System Events table, the user can receive detailed information about the intrusions
through a link to the IDS log list.
If Quadro cannot receive an IP address from the DHCP or PPP servers, or cannot register an extension on the SIP or Routing servers, or cannot
reach an NTP server, it raises only one event for the entire period the action has failed, but will continue to try. When the required action is
successful Quadro raises an appropriate message.