Ericsson LBI-39055A User manual

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BI-39055
A
MAINTENANCE MANUAL
C3 MAESTRO CONSOLE SYSTEM
INSTALLATION, SET-UP AND TESTING
TABLE OF CONTENTS
Page
GENERAL....................................................................................................................................................... 3
PERSONAL COMPUTERS ................................................................................................................... 4
Hardware............................................................................................................................................. 4
Operating System Software................................................................................................................. 4
BOARD SET-UP............................................................................................................................................. 4
LOGIC BOARD....................................................................................................................................... 4
DIP Switches....................................................................................................................................... 4
SW1 −Dual-Port Address DIP Switch........................................................................................ 4
SW2 −Interrupt (IRQ) DIP Switch............................................................................................. 4
Firmware............................................................................................................................................. 4
Installation Into The PC...................................................................................................................... 5
PLUG-IN RS-422 BOARD (Optional)................................................................................................... 5
AUDIO TOWER...................................................................................................................................... 5
Audio PA Board(s)............................................................................................................................. 5
SW1 −Maximum Speaker Power Level DIP Switch .................................................................. 5
SW2 −Audio Source DIP Switch................................................................................................ 5
Audio Matrix Board............................................................................................................................ 6
SW1 −Mic Audio ALC Enable/Disable DIP Switch .................................................................. 6
I/O Board............................................................................................................................................ 6
INTERCONNECTING THE EQUIPMENT................................................................................................ 6
CEC/IMC INTERCONNECTIONS....................................................................................................... 7
Control Data Link............................................................................................................................... 7
Remote Console Interconnections Via A 4-Wire Modem ........................................................... 8
Audio Links ........................................................................................................................................ 9
PERSONAL COMPUTER...................................................................................................................... 9
PC-To-Audio Tower Interconnect Cable............................................................................................ 9
Dispatch Keyboard ............................................................................................................................. 12
Standard PC Keyboard........................................................................................................................ 12
Video Display Monitor....................................................................................................................... 12
AUDIO TOWER...................................................................................................................................... 12
Desk Mic (if used) ............................................................................................................................. 12
Headset Jacks (if used) ....................................................................................................................... 13
Boom/Gooseneck Mic (if used).......................................................................................................... 13
Boom/Gooseneck PTT and Monitor Switches (if used) ..................................................................... 13
Footswitches (if used)......................................................................................................................... 14
Volume Controller Box (if used)........................................................................................................ 14
Speakers (if used)................................................................................................................................ 14

LBI-39055
2
TABLE OF CONTENTS
Page
Recorder Outputs (if used).................................................................................................................. 15
Pager Input (if used)............................................................................................................................ 15
Relay Outputs (if used) ....................................................................................................................... 15
Call Director (if equipped).................................................................................................................. 16
Console-to-CEC/IMC Audio Interconnections............................................................................ 16
Console-to-Call Director Interconnections .................................................................................. 16
EQUIPMENT ROOM GROUNDING................................................................................................... 16
AC POWER AND UPS EQUIPMENT .................................................................................................. 16
POWER-UP PROCEDURE........................................................................................................................... 18
SOFTWARE INSTALLATION AND SET-UP PROCEDURE.................................................................. 18
PC CMOS SET-UP PROGRAM ............................................................................................................ 18
Hewlett-Packard Vectra 25N & 486SX/25......................................................................................... 18
Data General Dasher 386SX............................................................................................................... 18
Data General 386SX/25A (Acer)........................................................................................................ 18
Compaq 386S...................................................................................................................................... 18
SOFTWARE INSTALLATION AND UPGRADES ............................................................................. 19
FILE DIRECTORIES AND CONTENTS ............................................................................................. 19
AUTOEXEC.BAT File Contents........................................................................................................ 19
CONFIG.SYS File Contents ............................................................................................................... 19
EDITOR PROGRAM.............................................................................................................................. 19
Logic Board Interrupt (IRQ)............................................................................................................... 20
COM1 Serial Port Baud Rate.............................................................................................................. 20
Set-Up Titles....................................................................................................................................... 20
Call Director ID .................................................................................................................................. 20
Boom/Gooseneck Microphone Presence............................................................................................. 20
RUNNING THE C3 MAESTRO APPLICATION PROGRAM.......................................................... 20
DATABASE INITIALIZATION ............................................................................................................ 20
Console User Profile Configuration.................................................................................................... 21
System Manager Database Uploads.................................................................................................... 21
Console Privilege Lists........................................................................................................................ 21
Saving Database Information.............................................................................................................. 22
SYSTEM TESTS............................................................................................................................................. 22
LOW-LEVEL TESTS.............................................................................................................................. 22
Recommended Test Equipment........................................................................................................... 22
Set-Up Procedure................................................................................................................................ 22
Test Procedure .................................................................................................................................... 22
1. Send LINE A Input Audio to SPEAKER A............................................................................. 22
2. Send LINE B Input Audio to SPEAKER B............................................................................. 23
3. Send Mic Audio To LINE A & LINE B Outputs..................................................................... 23
4. Test Audio PA Board #2 (if installed) ..................................................................................... 24
5. Completion............................................................................................................................... 24
HIGH-LEVEL TESTS............................................................................................................................. 24
Control Data Link ............................................................................................................................... 24
Audio Links......................................................................................................................................... 24
CABLE ASSEMBLY DIAGRAMS
CONTROL DATA CABLE (100-FOOT) 19B804083P3 ...................................................................... 25
AUDIO CABLE (100-FOOT) 19B804083P5 ......................................................................................... 26
CopyrightJune 1994, Ericsson GE Mobile Communications, Inc.
TABLE OF CONTENTS (Continued)

LBI-39055
3
GENERAL
The intent of this manual is to guide field installation
and maintenance personnel through the installation, set-up
and testing of a C3 Maestro dispatch console system. Figure
1 shows basic equipment interconnections.
This document was developed in accordance with:
• C3 Maestro (PC) application software version 3.0x
(344A3922G10)
• C3 Maestro Logic Board firmware version 3.02
(344A4245G10)
• C3 Maestro Logic Board hardware revision B
(344A3927P24 or P29/5000060001)
• C3 Maestro Audio Tower later-revision hardware
commonly referred to as "Phase 2" (board
assemblies designated with a P29/772xxxxxxx part
numbers)
• CEC/IMC Digital Audio Switch firmware version
3.06 (344A3564G10, 344A3565G10,
344A3567G10 and 344A3568G10)
• CEC/IMC Manager (MOM PC) software version
3.05 (344A3630G10)
Although specifically written for the firmware, software
and hardware listed above (and subsequent versions), most
information in this document also directly applies to earlier
C3 Maestro console systems. In most cases, direct
references are made to these earlier items and the
differences are described.
NOTE
C3 Maestro application software version 3.0x
requires C3 Maestro Logic Board firmware version
3.02 (or later), CEC/IMC Controller and Audio
Board firmware version 3.0x (or later), and
CEC/IMC Manager software version 3.0x (or
later).
VIDEO
DISPLAY
MONITOR
DISPATCH
KEYBOARD
PERSONAL
COMPUTER
(PC)
AUDIO TOWER
COM1 CONTROL DATA
SELECT AUDIO
UNSELECT AUDIO
MIC AUDIO
LOGIC BOARD
KEYBOARD
STANDARD PC
CD MIC AUDIO
CD RECEIVER AUDIO
AUDIO MATRIX BD.
AUDIO
PA BD.
#1
LINE B IN
I/O
BOARD CD
LINE A IN
CD PATCHED RADIO AUDIO
CD/DISP. CON. MIC AUDIO
LINE B IN
CD CONTROL
LINE A OUT
LINE B OUT
{
CIM
CONTROLLER
BOARD
CEC/IMC
DIGITAL AUDIO
SWITCH
CALL
DIRECTOR
TX1
TX2
RX1
TX4
RX4
CIM
AUDIO
BOARD
PHONE
LINES
(2 WIRES)
(2 WIRES)
(2 WIRES)
(2 WIRES)
(2 WIRES)
(2 WIRES)
(2 WIRES)
(5 WIRES)
(RS-232 = 3 WIRES)
(RS-422 = 4 WIRES)
AUDIO
PA BD.
#2
NOTES:
1. AC POWER CONNECTIONS NOT SHOWN.
2. CEC/IMC CONCENTRATOR CARDS NOT SHOWN.
3. ONLY ONE (1) UNSELECT SPEAKER IS SHOWN.
4. IF CONSOLE SYSTEM DOES NOT SUPPORT CALL DIRECTOR TELEPHONE PATCH, THE SECOND AUDIO PA
BOARD (#2) AND ALL RELATED CD INTERCONNECTIONS ARE NOT REQUIRED.
5. THE SECOND AUDIO PA BOARD (#2) IS REQUIRED IF THE CONSOLE SYSTEM IS EQUIPPED WITH MORE THAN
ONE (1) UNSELECT SPEAKER.
MIC
UNSELECT
SPEAKER
#1
SELECT
SPEAKER
Figure 1 −−C3 Maestro Equipment Interconnections
NOTE

LBI-39055
4
PERSONAL COMPUTERS
In most cases, the Personal Computer (PC) used with
the C3 Maestro console is delivered with the Logic Board
installed, its hard disk drive formatted and MS-DOS
operating system software installed on the hard disk drive.
The C3 Maestro application software is also installed on the
drive.
Hardware
Table 1 lists the PCs approved for use with a C3
Maestro console system. Use of an unapproved computer
will void the console system's warranty and support services.
Subsequent to the printing of this manual, additional PCs not
listed in the table may be approved.
TABLE 1 −−APPROVED PERSONAL COMPUTERS
FOR USE WITH THE C3 MAESTRO
MANUFACTURER MODEL NO. OR TYPE
Hewlett-Packard Vectra 25N
Hewlett-Packard 486SX/25
Data General Dasher 386SX/16
Data General Dasher 386SX/20
Data General* 386/25A
Compaq 386S
* Manufactured for Data General by Acer; all plastic case.
Operating System Software
The PC will have either MS-DOS version 3.3, 5.x or 6.x
installed on its hard drive. MS-DOS 5.x or 6.x is preferred.
All Data General and Hewlett-Packard computers ship from
the factory with either MS-DOS 5.x or 6.x. MS-DOS 4.x is
not approved for use with the C3 Maestro console system.
NOTE
Unless otherwise noted, all procedures in this
manual should be performed in the order presented.
BOARD SET-UP
LOGIC BOARD
Normally, the Logic Board is configured correctly and
installed inside the PC before the C3 Maestro console
system is delivered to the customer. The following
information is presented for reference only.
DIP Switches
SW1 −−Dual-Port Address DIP Switch
All positions of DIP switch SW1 on the Logic Board
should be in the "ON" or "CLOSED" position. This sets the
base address of the dual-port RAM chip on the board to
D000:0000 (hex). SW1 switch should never be configured
in any other way. Figure 2 shows the "0000" setting.
Figure 2 −−Logic Board SW1 Factory Setting
SW2 −−Interrupt (IRQ) DIP Switch
DIP switch SW2 on the Logic Board sets the board's
interrupt request (IRQ) line. It should be set with position 1
"ON" or "CLOSED" and all other positions "OFF" or
"OPEN". This sets the interrupt to seven (IRQ7). Normally,
SW2 should not be configured in any other way. Figure 3
shows the setting. This setting is not a binary-code decimal
equivalent representation of the interrupt number; the switch
simply provides a single-pole four-throw switch function
using four single-pole single-throw DIP switches.
Logic Boards previous to Rev. A were not equipped
with SW2; the interrupt was hardwired as IRQ7.
Figure 3 −−Logic Board SW2 Factory Setting
Firmware
EPROM integrated circuit U4 on the Logic Board
stores the operating program firmware for the on-board
microprocessor. After programming at the factory, the
EPROM (part number 344A4245Gx) is labeled with the
corresponding firmware version number. C3 Maestro
ON
12 3 4
ON
12 3 4
IMPORTANT NOTE

LBI-39055
5
application software version 3.0x requires Logic Board
firmware version 3.02 (part number 344A4245G10) or later.
If necessary, verify the proper EPROM is installed into U4's
socket.
Installation Into The PC
The Logic Board is installed in an expansion slot inside
the PC. Although it can be installed in any slot, installing it
in the slot furthest from the PC's internal power supply is
recommended. If field installation is necessary, follow this
procedure:
1. Review the procedures in the documentation
included with the PC related to expansion board
installation.
2. If necessary, power-down the PC and disconnect
it from the ac power source.
3. Remove the outside cover from the PC in
accordance with the manufacturer's instructions.
4. Select an empty expansion slot and remove the
respective rear cover plate. Retain the hold-down
screw. Discard the rear cover plate.
5. Install the Logic Board in the selected expansion
slot. Secure it with the hold-down screw.
6. Replace the outside cover.
PLUG-IN RS-422 BOARD (Optional)
If the PC is equipped with a plug-in RS-422 capable
board, see the section entitled "INTERCONNECTING
THE EQUIPMENT", subsection "CEC/IMC
INTERCONNECTIONS" for set-up information.
AUDIO TOWER
All necessary slide-in boards are installed in the Audio
Tower before the C3 Maestro console system ships from the
factory. If the console system is ordered with multiple
unselect speakers (2 or 3) or with the Call Director patch
option, two Audio PA Boards are installed. DIP switches
and jumpers/plugs located on the Audio Matrix and Audio
PA Boards are factory configured for standard console
installations. The following information lists the normal
factory settings and the optional settings which are available.
Audio PA Board(s)
SW1 −−Maximum Speaker Power Level DIP Switch
Switch SW1 on the Audio PA Board provides a method
to limit the maximum audio output from each speaker power
amplifier. Maximum levels of 5 watts or 8 watts are
available. Normally, the factory setting is 5-watts. This level
is recommended, as it should be adequate in nearly all
dispatch environments. Table 2 indicates the available
settings and Figure 4 shows the 5-watt factory setting. These
switches have no effect on headset earphone output levels.
NOTE
SW1 is not present on Audio PA Board
P29/5000055000. Both speaker power amplifiers
on this earlier board (sometimes referred to as a
"Phase 1" board) are hardwired for 8 watts
maximum output. See LBI-38716 for details.
TABLE 2 −−AUDIO PA BOARD
MAX. SPEAKER POWER LEVEL SELECTION
SW1
POSITION MAXIMUM OUTPUT
1 2 3 4 SPKR A SPKR B
OFF OFF x x 5 Watts 5 Watts
ON OFF x x 8 Watts 5 Watts
OFF ON x x 5 Watts 8 Watts
ON ON x x 8 Watts 8 Watts
"x" = either position
Figure 4 −−Audio PA Board SW1 Factory Setting
SW2 −−Audio Source DIP Switch
During normal console operations, SW2 positions 1 and
3 should always be "ON" or "CLOSED" and SW2 positions
2 and 4 should always be "OFF" or "OPEN". Figure 5
shows this setting.
For test procedures, SW2 positions 1 thru 4 may be
inverted to shift the Speaker A and Speaker B audio
amplifiers' source audio from the Audio Matrix Board
(normal) to Line A and Line B balanced inputs (test),
respectively. See LBI-39064 for specific details. With this
test setting, audio signals on the line inputs are applied
directly to the speakers' power amplifiers without being
routed through the Audio Matrix Board.
ON
12 3 4
NOTE