Ericsson Dialog 4422 User manual

?
Cover Page Graphic
Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:
• Width: 15,4 cm (Important!)
• Height: 11,2 cm (May be smaller)
• Top: 5,3 cm (Important!)
• Left: -0,3 cm (Important!)
This text should then be hidden.
Dialog 4422 IP Office
BusinessPhone Communication Platform
User Guide

BusinessPhone – Ericsson Dialog 4422 IP Office2
EN/LZTBS 180 344 R2A
© Ericsson Enterprise AB 2006

3BusinessPhone – Ericsson Dialog 4422 IP Office
Table of Contents
Table of Contents
Welcome .......................................................... 4
Description ....................................................... 8
Start the Phone – Log On/Off ......................... 16
Incoming Calls ............................................... 26
Outgoing Calls ............................................... 28
During Calls .................................................... 37
Call Forwarding .............................................. 44
Absence Information ...................................... 51
Mailbox System .............................................. 55
Group Features .............................................. 64
Other Useful Features ..................................... 69
Settings .......................................................... 75
Accessories ................................................... 91
Add Microsoft Outlook Contacts .................... 96
Web Server .................................................... 98
Useful Hints .................................................. 107
Glossary ....................................................... 108
Installation .................................................... 110
Troubleshooting ............................................ 119
Index ............................................................ 120

Welcome
BusinessPhone – Ericsson Dialog 4422 IP Office4
Welcome
Welcome to the User Guide for the Dialog 4422 IP Office in the
BusinessPhone Communication Platform from Ericsson. The
BusinessPhone Communication Platform consists of
BusinessPhone Compact, BusinessPhone 50,
BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 8.0
or higher of the BusinessPhone Communication Platform. Some
might not work in earlier versions of the system and/or might be
protected by a hardware dongle that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone
Communication Platform and the Ericsson Dialog 4422 IP Office
with a default programming. There may be some differences in the
way your phone is programmed. Please consult your system
administrator if you need further information.
Note: The Ericsson Dialog 4422 phone exists in two
versions, i.e. version 1 and version 2. Underneath the
telephone, version 1 is marked DBC 422 01 and version 2
is marked DBC 422 02. Check to see which version you are
using.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
Note: Dialog 4422 IP Office is an IP telephone conforming
to the H.323 standard, i.e. it can only be used with a local
area network (LAN) that supports this type of telephone.
The Dialog 4422 IP Office supports the Dynamic Host
Configuration Protocol (DHCP) for determination of IP
addresses. If DHCP is not supported by the LAN, please
contact your system administrator.

5BusinessPhone – Ericsson Dialog 4422 IP Office
Welcome
Copyright
All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson
gives its consent to downloading and printing copies of the content
provided in this file only for private use and not for redistribution. No
parts of this publication may be subject to alteration, modification
or commercial use. Ericsson will not be liable for any damages
arising from use of an illegal modified or altered publication.
Warranty
ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Declaration of Conformity
Hereby, Ericsson Enterprise AB, S-131 89 Stockholm,
declares that this telephone is in conformity with the essential
requirements and other relevant provisions of the R&TTE
directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc

Welcome
BusinessPhone – Ericsson Dialog 4422 IP Office6
Important User Information
Safety instructions
Read these safety instructions before use!
Note: When using your telephone or connected
equipment, the following basic safety precautions should
always be followed to reduce risk of fire, electrical shock
and other personal injury.
• Follow instructions in the equipment's user guide or other
documentation.
• Always install equipment in a location and environment for
which it is designed.
• For mains powered telephones: Only operate with the mains
power voltage indicated. If you are uncertain of the type of
power supplied to the building, consult property management
or your local power company.
• For mains powered telephones: Avoid placing the telephone's
power cable where it can be exposed to mechanical pressure
as this may damage the cable. If the power supply cord or plug
is damaged, disconnect the product and contact qualified
service personnel.
• Headsets used with this equipment must comply with EN/IEC
60950-1 and for Australia AS/NZS 60950: 2000.
• Do not make any changes or modifications to equipment
without seeking approval from the party responsible for
compliance. Unauthorized
• changes or modifications could void the user's authority to
operate the equipment.
• Do not use the telephone to report a gas leak in the vicinity of
the leak.
• Do not spill liquid of any kind on the product or use the
equipment near water, for example, near a bathtub, washbowl,
and kitchen sink, in a wet basement or near a swimming pool.
• Do not insert any object into equipment slots that is not part of
the product or auxiliary product.
• Do not disassemble the product. Contact a qualified service
agency when service or repair work is required.
• Do not use a telephone (other than cordless type) during an
electrical storm.

7BusinessPhone – Ericsson Dialog 4422 IP Office
Welcome
• The handset may attract and retain small metal objects in the
earcap region.
The phone can be powered either from the LAN or from a 24 V AC/
AC plug-in power adapter.
• Only use applicable 24 V AC/AC plug-in adapters (power
supplies) listed below or an adapter approved by your
local reseller.
Disposal of the product
• Your product should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.
Ericsson product
number Power rating Supplier Supplier product number
RES 141 312/1 20VA 230V/24V Toroid, Sweden HBP 90120
RES 141 314/1 20VA 230V/24V Toroid, Sweden HBP 90220 (for Great Britain,
Hong Kong, Singapore)
RES 141 315/1 20VA 120V/24V Jameco, USA AC2410F1
(model number ADU240100)

Description
BusinessPhone – Ericsson Dialog 4422 IP Office8
Description
15
3
5
7
11
9
10
14
13
12
1
18
3
17
3
2
6
4
16
3
8

9BusinessPhone – Ericsson Dialog 4422 IP Office
Description
1Display
Flexible graphical two-line display. See section “Display
Information” on page 12.
2 Settings
To switch the phone into Settings mode. See section “Settings” on
page 75.
3 Programmable keys
To store numbers, program functions. Can be programmed as dial
by name keys, function keys, etc. See section “Programmable
Keys” on page 75.
4CallList
To access the list of outgoing and incoming calls. When the key
lamp is flashing, there are unanswered incoming calls. See section
“Call List” on page 35
5Line
To initiate or receive calls.
6 Designation card
Use the Designation Card Manager to make and print your own
designation cards. The Designation Card Manager is included on
the Telephone Toolbox CD for BusinessPhone Communication
system which is part of the Quick Reference Guide.
7Mute
• To switch the microphone on or off during a call. See section
“Mute” on page 39.
• To switch off the ring signal in idle mode or when ringing. See
section “Settings” on page 75.
8 Volume control keys / Navigation keys
• To change the volume. See section “Settings” on page 75.
• To navigate in the Settings mode. See section “Settings” on
page 75.
• To navigate in the Call List. See section “Call List” on page 35.
9 Loudspeaker key / Select key / Log on key
• To switch the loudspeaker on or off. See section “During Calls”
on page 37.
• To activate Loudspeaker Preset. See section “Accessories” on
page 91.
• Used as select key in the Settings mode. See section “Settings”
on page 75.
For a description on how to use the Select key and Log on key, see
section “Hidden key functions” on page 11.

Description
BusinessPhone – Ericsson Dialog 4422 IP Office10
10 Headset key
See section “Accessories” on page 91.
11 Clear key / Exit key / Log off key
• To disconnect calls or exit a function. Can always be pressed
instead of replacing the handset.
• To exit the Settings mode. See section “Settings” on page 75.
• To log off from the system. See section “Log off” on page 25.
For a description on how to use the Exit key and Log off key, see
section “Hidden key functions” on page 11.
12 Loudspeaker
13 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
14 Pull-out leaf for quick access (optional)
See section “Accessories” on page 91.
15 Power adapter connection
See section “Install Cables” on page 110.
16 Message
Message indication key. Press the key to retrieve the message. See
section “Access the Mailbox” on page 57.
17 Key Panel (optional, Dialog 4422 v. 2 only)
The extra key panel has 17 programmable keys. See section “Key
panel” on page 91.
18 Microphone (optional, Dialog 4422 v. 2 only)
Used for handsfree conversation.