Excel Quest User manual

Owner’s Manual
Excel Quest Power Chair

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Contents
1. Introduction Page 3
1.1 Dealer Information Page 4
2. Product Information Page 5
3. Operating Instructions and Safety Warnings Page 6
4. Assembly Page 10
5. Disassembly Page 14
6. Comfort Settings Page 16
7. Operation Page 21
8. Fault Diagnosis Page 25
9. Charging the Batteries Page 27
10. Product Maintenance Page 29
11. Specification Page 29
12. Notes Page 31

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1. Introduction
Before you use your new Excel Quest, you must fully read and understand this user manual. Once you have read
this user manual, you agree to the conditions mentioned in this user manual. We want to thank you for the
confidence in our Excel ® products.
The policy of Excel is focussed on continuously improving the quality and reliability of our products. We therefore
reserve the right without further notice to make any changes to this user manual.
It is important you read this user manual very carefully before you use your power chair. This user manual
contains important information about the safe use and maintenance of your power chair. We recommend you
keep this user manual safe because it is also your proof of warranty.
The safety instructions within this user manual are general guidelines, which must be seen as overall guidelines. It
is possible that you develop your own way to make common movements. However, we always advise you to
consult a professional for assistance in developing safe and effective techniques, regarding your daily activities
within your physical capabilities, for using your product safely.
Your powerchair requires regular general maintenance to keep it in good condition and extend the life of your
Excel product, most of which you can carry out yourself. We advise you to take your power chair to a professional
for a service at least once a year. You will find a maintenance schedule further on in this user manual.
Attention!
The symbols below are used in the owner's manual and/or on the product to identify warnings and
to notify you of important safety information. Make sure you read and understand them
completely.
WARNING! Indicate(s) a hazardous situation which, if not avoided, could result in death
or serious injury. This icon is represented as a black symbol on a yellow triangle with a
black border.
MANDATORY! Failure to perform mandatory actions can cause personal injury
and/or equipment damage. This icon is represented as a white symbol on a blue dot
with a white border.
PROHIBITED! Indicate(s) an action(s) that should not be performed under any
circumstance. Failure to adhere can cause personal injury and/or equipment
damage. This icon is represented as a black symbol with a red circle and red slash.

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1.1 Enter Your Authorised Dealer Information
Company Name: ................................................................................................
Dealer Address: ................................................................................................
Telephone Number: ................................................................................................
Email Address: ................................................................................................
Website Address: ................................................................................................

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2. Product Identification
Your powerchair is equipped with a frame label, which is located on the frame of your power chair.
The frame label contains information about your power chair, for example the product name, manufacturer
name, the name of the authorised representative(s), Unique Device Identifier (UDI) and technical data of your
power chair. Below are examples of frame labels for illustration purposes. The information on the frame label of
your power chair scooter corresponds to your specific product.
Van Os Medical UK Limited is the importer of this product for the UK. This product is manufactured by Quality Life
Technologies Co. Limited, who are represented in the United Kingdom by WELKANG UK LTD. The manufacturer
product code is QR0945A.

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3. Operating Instructions and Safety Warnings
BEFORE getting on your Excel Quest
Check to be certain that the power is turned OFF. This will eliminate the possibility of accidentally
activating the joystick and causing injury to you or to others.
- Check to be certain that your ExcelQuestis not in the freewheel mode.
- Flip up the armrests.
- Flip up the footrest.
Never stand on the footrest when getting on or off your Excel Quest . This action can result in a
loss of balance and/or an injury.
Getting ON your Excel Quest
- Carefully seat yourself comfortably and securely on the seat.
- Flip down the footrest.
- Flip down the armrests.
- Fasten the seat belt if your chair is equipped with one.
Getting OFF your Excel Quest
- Make certain that the power is turned off.
- Unfasten the seat belt if your chair is equipped with one.
- Flip up the armrests.
- Flip up the footrest.
- Carefully stand and step away from the chair.
MAXIMUM WEIGHT
Your Excel Quest has been rated to a maximum payload (passenger and anything else being carried on
the power chair) of 135kg (21 stones). Exceeding the maximum weight rating will void your warranty.
Exceeding the maximum weight capacity will void your warranty and may result in injury to yourself
and/or others.

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DRIVING ON AN INCLINE
• Drive with caution when attempting to negotiate any incline, even access ramps.
• Try to keep your Excel Quest moving when climbing an incline. If you do come to a stop,
restart, and accelerate slowly and carefully.
• Always climb or descend a gradient by driving straight up or straight down the face of the
slope.
• Do not traverse or drive across the face of a gradient.
• Do not attempt to negotiate an incline that is covered with snow, ice, cut or wet grass, leaves,
or any other potentially hazardous material.
• Do not backwards down anincline.
• Do not try to descend or climb a slope whose gradient is greater than the
recommended maximum incline of 6 degrees .
If, while you are driving down a slope, your power chair starts to move faster
than you feel is safe, release the joystick lever and allow your Excel Quest to come to a stop. When
you feel that you again have control of your power chair, push the joystick lever forward and
continue safely down the remainder of the slope.
MEDICATION
Always check with your physician to determine if any of the medications you are taking may
affect your judgment and/or yourabilitytooperate your Excel Quest.Also check with your
physician concerning your physical ability to operate a power chair.

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• Do not attempt to use your Excel Quest on an escalator. Always use an elevator.
• Do not carry passengers on your power chair.
• Do not operate your Excel Quest , if it is not functioning properly.
• Use caution when driving on soft or uneven surfaces such as grass, gravel and on
decks where there is no railing.
• Never drive on the roadway, except when you must cross the street.
• Always cross streets at intersections and use the most direct route, making sure that your
path is clear and that you are visible to motor traffic.
• It is not recommended to drive your Excel Quest , up or down a step or curb that is higher than
5cm.
• Never back up or down a step or curb.
• Never operate your Excel Quest , while you are under the influence of alcohol.
• Do not operate or store your power chair where it will be exposed to rain, snow, mist, or
below-freezing temperatures.
• Do not operate your power chair on slippery, icy, or gritted surfaces.
• Never sit on your power chair when it is in freewheel mode and on an incline or
decline.
• Do not modify your power chair in any way.
• Do not disassemble the tyre. If disassembly is required, contact your dealer.
• Do not attempt to inflate the tyres of your Excel Quest . Your power chair is equipped with
foam-filled puncture proof tyres that do not require inflation.
• Never sit on your Excel Quest when it is being transported.
• Always fasten down your Excel Quest securely whilst transporting your power chair.
• Use caution when operating your Excel Quest while wearing long baggie clothing or clothing
with loose belts, which could become entangled in the wheels of the power chair.
• Always keep your feet firmly on the footplate surface when operating your Excel Quest to
eliminate any potential of your feet becoming entangled in the wheels of the power chair.
• Do not smoke while seated in and/or operating your Excel Quest .

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Please be sure to follow these important safety warnings.
Never transfer on or off this power chair using the seat backrest for support
during transfer. The seat back may fold down and may cause you to lose your balance and could
result in personal INJURY.
Do not modify your power chair in any way.
Do not connect or allow anyone except your dealer to connect any electrical
or mechanical device to your Excel Quest.
Please be sure to follow this important warning if you encounter a problem with your Excel
Quest.
Should you encounter a problem with the operation of your Excel Quest such
as a mechanical or electrical problem immediately stop using the product. Disconnect the batteries
then contact your dealer from whom you purchased your Excel Quest for evaluation of the problem
and repair if needed.

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4. Assembly
Please follow the instructions below to assemble the power chair quickly and easily for
your use.
Tools are not required for assembly. If you do not feel capable of safely
assembling your power chair, please contact your dealer.
Never use your Excel Quest’s wheels or arm assemblies as a handle. The wheels
may rotate and/or the arms may pull out of the seat, which can cause an injury and/or damage to the
power chair.