Extreme Networks ExtremeWireless AP410i User manual

ExtremeWireless™ Access Points AP410i/e
Installation Guide
9036459-01 RevAA
July 2020

Copyright © 2020 Extreme Networks, Inc. All rights reserved.
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Table of Contents
Preface........................................................................................................................................................................................v
Conventions.....................................................................................................................................................................v
Text Conventions..................................................................................................................................................v
Providing Feedback to Us....................................................................................................................................... vi
Getting Help...................................................................................................................................................................vi
Subscribing to Service Notifications........................................................................................................ vii
Documentation and Training................................................................................................................................ vii
Training................................................................................................................................................................... vii
Product Overview................................................................................................................ 8
AP410i/e Features........................................................................................................................................................8
AP310i/e AP410i/e Power Source........................................................................................................................9
AP410i/e Power Tables..............................................................................................................................................9
LED Indicators..............................................................................................................................................................10
Purchase Order Information..................................................................................................................................10
Install the Access Point......................................................................................................12
AP410i/e Box Contents............................................................................................................................................12
Access Point Installation Options and Accessory Information.............................................................13
Install the Access Point on Drywall or Wood Wall, or to a Solid Flat Ceiling................................14
Install the Access Point Using the Main Mounting Bracket........................................................... 15
Install the Access Point Using the WALL04 Bracket........................................................................18
Install the Access Point Using the Main Mounting Bracket and Easy-Attach
Adapter................................................................................................................................................................... 18
Install the Access Point Directly on a Wall........................................................................................... 20
Install the Access Point on a Suspended Ceiling or a Drop Ceiling with a Flat T-bar............. 20
Install the Access Point on a Flat T-bar Using Main Mounting Bracket................................. 20
Install the Access Point on a Flat T-bar Using Main Mounting Bracket and
KT-135628-01 Adapter.....................................................................................................................................22
Install the Access Point on a Flat T-bar Using the DCFLUSH bracket....................................23
Install the Access Point on a Flat T-bar Using the DCMTR01 Bracket.................................... 25
Install the Access Point on a Junction Box or Gang Box....................................................................... 26
Install the Access Point on a Junction Box or Gang Box Using the WALL04
Bracket................................................................................................................................................................... 28
Install the Access Point on a Beam...................................................................................................................28
Antenna Configuration for External Antenna Model Access Point.............................31
Internal Antenna Gains Information................................................................................33
Access Points Specifications........................................................................................... 34
Physical specifications............................................................................................................................................ 34
Environmental specifications...............................................................................................................................34
Regulatory Information.....................................................................................................35
ExtremeWireless™ Access Points AP410i/e iii

Safety Guidelines....................................................................................................................................................... 35
Maximum Permissible Exposure (MPE) Statement for Mobile Devices..........................................35
Federal Communications Commission (FCC) Notice.............................................................................. 36
Industry Canada Notice..........................................................................................................................................36
Detachable Antenna Usage..................................................................................................................................37
ISED (IC) warning statement.......................................................................................................................37
Australia Notice.......................................................................................................................................................... 38
AU co-location MPE Statement................................................................................................................. 38
Brazil Anatel Statement..........................................................................................................................................38
Hazardous Substances............................................................................................................................................38
Supplement to Product Instructions................................................................................................................39
NCC Statement...........................................................................................................................................................39
CE Information............................................................................................................................................................ 39
Selling Countries:...............................................................................................................................................39
All Operational Modes....................................................................................................................................40
European Waste Electrical and Electronic Equipment (WEEE) Notice.........................................40
Declaration of Conformity in Languages of the European Community.......................................... 41
Index....................................................................................................................................44
Table of Contents
iv ExtremeWireless™ Access Points AP410i/e

Preface
This section discusses the conventions used in this guide, ways to provide feedback, additional help, and
other Extreme Networks® publications.
Conventions
This section discusses the conventions used in this guide.
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New! New Content Displayed next to new content. This is searchable text within
the PDF.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it
appears on the screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and
then press the Return or Enter key. Do not press the Return or Enter key when
an instruction simply says “type.”
ExtremeWireless™ Access Points AP410i/e v

Table 2: Text Conventions (continued)
Convention Description
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must
press two or more keys simultaneously, the key names are linked with a plus
sign (+). Example: Press [Ctrl]+[Alt]+[Del]
Words in italicized
type
Italics emphasize a point or denote new terms at the place where they are
defined in the text. Italics are also used when referring to publication titles.
Providing Feedback to Us
Quality is our first concern at Extreme Networks, and we have made every eort to ensure the accuracy
and completeness of this document. We are always striving to improve our documentation and help
you work better, so we want to hear from you! We welcome all feedback but especially want to know
about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team, you can
do so in two ways:
•Use our short online feedback form at https://www.extremenetworks.com/documentation-
feedback/.
•Email us at [e-mail].
Please provide the publication title, part number, and as much detail as possible, including the topic
heading and page number if applicable, as well as your suggestions for improvement.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base, manage support cases and
service contracts, download software, and obtain product licensing, training, and certifications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer questions, and share
ideas and feedback. This community is monitored by Extreme Networks employees, but is not
intended to replace specific guidance from GTAC.
Call GTAC
For immediate support: 1-800-998-2408 (toll-free in U.S. and Canada) or [phone]. For the
support phone number in your country, visit: www.extremenetworks.com/support/contact
Providing Feedback to Us Preface
vi ExtremeWireless™ Access Points AP410i/e

Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Subscribing to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1. Go to www.extremenetworks.com/support/service-notification-form.
2. Complete the form with your information (all fields are required).
3. Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4. Click Submit.
Documentation and Training
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Hardware/Software Compatibility Matrices https://www.extremenetworks.com/support/compatibility-matrices/
White papers, data sheets, case studies,
and other product resources
https://www.extremenetworks.com/resources/
Training
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For more information, visit www.extremenetworks.com/education/.
Preface Subscribing to Service Notifications
ExtremeWireless™ Access Points AP410i/e vii

Product Overview
AP410i/e Features on page 8
AP310i/e AP410i/e Power Source on page 9
AP410i/e Power Tables on page 9
LED Indicators on page 10
Purchase Order Information on page 10
The AP410i/e access points are indoor model 802.11ax access points. The “i” in AP410i indicates that the
access point comes with internal antennas, and the “e” indicates that it comes with external antenna
connectors. The access points feature built-in dual-band radios, two band-locked radios, eight WiFi
internal or external antennas, and one Bluetooth Low Energy (BLE) antenna.
The AP410i/e can be mounted on a flat surface such as a wall, a solid flat ceiling, or to a junction box or
gang box, and on a suspended or drop ceiling.
Note
The AP410i/e requires a minimum base firmware of WiNG 7.3.0.
In this document, the access points are addressed as AP410i/e when the product features and
installation procedures are the same for both access points.
AP410i/e Features
•Radios: Three 802.11ax radios
◦One 2×2 2.4 GHz radio
◦One 4×4 5 GHz radio
◦One 2×2 2.4 GHz and 5 GHz radio
•One 2.4 GHz IoT radio
•Console port: RJ45
•Two Ethernet ports:
◦1 × 10/100/1000 Mbps auto-negotiation Ethernet port, RJ45
◦One multi-rate GE/2.5 GE Ethernet port
•LED indicators: Seven
All LED indicators will be powered on during reset and will connect to general purpose input/output
(GPIO) pins.
8ExtremeWireless™ Access Points AP410i/e

•One reset button
•One Kensington lock
•One safety hanger provision
•One security torx screw lock to prevent the removal of the #37201 main mounting bracket
•One USB 2.0 type A connector
•Power: PoE 802.3at and 802.3bt (for more information on power used at 802.3at and 802.3bt
modes, see AP410i/e Power Tables)
•Antennas:
◦AP410i: Eight WiFi internal antennas and one BLE internal antenna
◦AP410e: Six RP-SMA external antenna ports and one BLE RP-SMA antenna
•Temperature:
◦AP410i: 0°C to +50°C (32°F to +122°F) @ 6000 ft.
◦AP410e: -20°C to +55°C (-4°F to +131°F) @ 6000 ft.
•Enclosure: Plastic
AP310i/e AP410i/e Power Source
Power source Description
Power over Ethernet (PoE) Power is provided through the 2.5 GE multi-rate
Ethernet ports of AP410i/e, compliant to be
powered with 802.3at and 802.3bt to provide full
functionality.
For reduced functionality, use 802.3af.
External 12V DC power supply (optional; ordering
part #37215 PWR 12VDC, 2A, 2.5 mm x 5.5 mm
connector)
Power is provided through an external DC power
supply plugged into an AC source.
AP410i/e Power Tables
Table 3: AP410i power table
AP410i 802.3af 802.3at
Radio 0 (sensor) 2.4G and 5G – 2×2 (20dBm) 2.4G and 5G – 2×2 (20dBm)
Radio 1 (2.4G) 2×2 (20dBm) 2×2 (20dBm)
Radio 2 (5G) 2×2 (20dBm) 4×4 (20dBm)
BLE On On
USB O On
Product Overview AP310i/e AP410i/e Power Source
ExtremeWireless™ Access Points AP410i/e 9

Table 4: AP410e power table
AP410e 802.3af 802.3at
Radio 0 (sensor) 2.4G – 2×2 (19dBm)
5G – 2×2 (18dBm)
2.4G – 2×2 (19dBm)
5G – 2×2 (18dBm)
Radio 1 (2.4G) 2×2 (19dBm) 2×2 (19dBm)
Radio 2 (5G) 2×2 (18dBm) 4×4 (18dBm)
BLE On On
USB O On
LED Indicators
The LED indicators are located on the front face of the access point but are not visibly marked.
Table 5: AP410i/e LED indicators
LED indicator LED color Description
Status Amber Non-operational status
Green Normal operational status
GE1 Ethernet Amber 100 Mbps
Green 1000 Mbps
Purple 2.5G
GE2 Ethernet Amber 100 Mbps
Green 1000 Mbps
Radio 1 Amber 5G activity
Radio 2 Green 2.4G activity
Radio 3 White Sensor activity
IoT radio (BLE) Blue Indicates BLE is enabled
Purchase Order Information
Table 6: Bracket purchase order information
Part number Description
37201 Main mounting bracket for indoor access points (included in the access point
box), along with the 27 mm M3 security screw pack for main mounting bracket
30518 WS-MBI-DCMTR01 bracket
LED Indicators Product Overview
10 ExtremeWireless™ Access Points AP410i/e

Table 6: Bracket purchase order information (continued)
Part number Description
30516 WS-MBI-WALL04 bracket
37211 WS-MBI-DCFLUSH bracket
Table 7: Bracket accessory purchase order information
Part number Description
KT-135628-01 Universal mounting kit for wireless LAN (WLAN) access
points
37210 Flat metal easy-attach adapter for main mounting bracket
BRKT-000147A-01 Beam clip accessory
30525; WS-CAB-RJ45-FLT01 RJ45 flat cable accessory for ceiling mount brackets
Table 8: Power supply purchase order information
Part number Description
37215 PWR 12V DC, 2A, 2.5 mm X 5.5 mm connector
Product Overview Purchase Order Information
ExtremeWireless™ Access Points AP410i/e 11

Install the Access Point
AP410i/e Box Contents on page 12
Access Point Installation Options and Accessory Information on page 13
Install the Access Point on Drywall or Wood Wall, or to a Solid Flat Ceiling
on page 14
Install the Access Point on a Suspended Ceiling or a Drop Ceiling with a Flat T-
bar on page 20
Install the Access Point on a Junction Box or Gang Box on page 26
Install the Access Point on a Beam on page 28
About This Task
The access point is installed on flat surfaces such as drywall or wood wall, solid flat ceiling, suspended
or drop ceiling with T-bar, to beams, or to a junction or gang box. Optional adapters and brackets are
available for mounting the access point to non-flat ceiling tiles and T-bars.
See purchase order information for details on access points and optional brackets part numbers.
Before installing the access point:
Procedure
1. Verify the box contents.
2. Visually inspect the access point, the bracket, and any other optional accessories you have ordered
for physical damage.
If there is any damage, contact Extreme Networks Support.
3. Read and review the safety guidelines.
AP410i/e Box Contents
When you purchase the AP410i or AP410e access point, ensure that the following items are available in
the box:
•An AP410i/e Quick Reference
•One access point (AP410i or AP410e)
•A stainless-steel mounting bracket for 802.11ax indoor access point
12 ExtremeWireless™ Access Points AP410i/e

•Two Phillips pan head wood screws
•Two screw-in anchors
Note
All optional brackets and accessories are sold separately.
Access Point Installation Options and Accessory Information
The access point comes with the main mounting bracket (#37201; mounting bracket for 802.11ax indoor
access points). There are various optional brackets, bracket adapters, and accessories that can be
purchased separately.
Table 9: Bracket and accessory usage for various installation options
Mounting
bracket or
accessory
Wall
install
Solid
flat
ceiling
install
Ceiling
install
(T-
bar)
Ceiling
install
(protruded
T-bar)
Junction
box
install
Beam
install
Ceiling
tile
protrusio
n
T-bar
widths
Notes
37201; main
mounting
bracket
Yes Yes Yes Yes, by
adding the
optional T-
bar
adapter to
the main
mounting
bracket
No Yes, by
adding
the
beam
clip
accesso
ry to the
main
mountin
g
bracket
No 15/16
in.
This
bracket is
shipped
with the
access
point.
Installation
methods:
Wall mount
or flush
ceiling
mount with
single
width.
KT-135628-
01
accessory;
used with
main
mounting
bracket
No No Yes Yes No No Yes 15/16
in.
Wall mount
or
protruded
ceiling
mount with
single
width.
30518 WS-
MBI-
DCMTR01
bracket
No No Yes Yes No No Yes 9/16
in., 3/2
in.,
15/16
in.
Protruded
ceiling
mount with
varying
widths.
30516 WS-
MBI-
WALL04
bracket
Yes No No No Yes No No No Wall mount
with single
width.
Junction
box
installation.
Install the Access Point
Access Point Installation Options and Accessory
Information
ExtremeWireless™ Access Points AP410i/e 13

Table 9: Bracket and accessory usage for various installation options (continued)
Mounting
bracket or
accessory
Wall
install
Solid
flat
ceiling
install
Ceiling
install
(T-
bar)
Ceiling
install
(protruded
T-bar)
Junction
box
install
Beam
install
Ceiling
tile
protrusio
n
T-bar
widths
Notes
37210 flat
metal easy-
attach
adapter;
used with
main
mounting
bracket
Yes Yes No No No No No N/A Wall
mount,
ceiling
mount, or
install on
any solid
surface.
37211 WS-
MBI-
DCFLUSH
bracket
No No Yes Yes No No No 9/16
in., 3/2
in.,
15/16
in.
Protruded
ceiling
mount with
varying
widths.
BRKT-0001
47A-01;
beam clip
accessory
No No No No No Yes No N/A The beam
clip is
attached to
the main
mounting
bracket.
30525 WS-
CAB-RJ45-
FLT01
accessory
No Yes Yes No No No No N/A This
accessory
can be
used only
with ceiling
mount
brackets
listed in
this table.
Install the Access Point on Drywall or Wood Wall, or to a Solid Flat
Ceiling
About This Task
The access point is installed on drywall or wood wall or to a solid flat ceiling using:
•#37201, stainless-steel main mounting bracket that ships with the unit
•#30516, WS-MBI-WALL04 bracket, two Phillips pan-head screws, and screw-in anchors
Note
The WALL04 bracket, screws, and screw-in anchors are used for drywall mounting. For
wood wall mounting, only the WALL04 bracket and screws are used.
Install the Access Point on Drywall or Wood Wall, or to a
Solid Flat Ceiling Install the Access Point
14 ExtremeWireless™ Access Points AP410i/e

•#37201, stainless-steel main mounting bracket with #37210, flat metal easy-attach adapter
•Phillips pan head screws
Tip
The best practice is to install the access point using the mounting brackets.
Install the Access Point Using the Main Mounting Bracket
About This Task
The main mounting bracket is a stainless-steel bracket that ships with the access point. It is used during
drywall or wood wall installation, or solid flat ceiling installation.
Tip
The best practice is to use the main mounting bracket for all wall installations.
Procedure
1. Using the mounting bracket as a template, mark and drill two hole centers on the wall.
Note
The bracket feet must be pointing up.
Install the Access Point
Install the Access Point Using the Main Mounting
Bracket
ExtremeWireless™ Access Points AP410i/e 15

Figure 1: Main mounting bracket
Callout Description
1 Main mounting bracket mounting holes
2 Main mounting bracket feet
2. Insert the Phillips pan head screws into the main mounting bracket holes and attach the bracket to
the wall.
Use screw-in anchors, if needed.
3. Connect the Ethernet cable RJ45 connector into the GE1 port.
4. Place the access point onto the bracket feet and slide it down to lock it in place.
Install a Security Torx Locking Screw
About This Task
The security torx locking screw is used to prevent the access point from being removed from the main
mounting bracket (#37201). There are two security lock screw holes on the rear of the access point.
Note
Perform this task after the access point is attached to the main mounting bracket on drywall
or wood wall.
Note
You cannot remove the access point from the main mounting bracket until the security torx
locking screw is removed.
Install the Access Point Using the Main Mounting
Bracket Install the Access Point
16 ExtremeWireless™ Access Points AP410i/e

Procedure
1. Line up the security torx locking screw using the rear guides on the access point.
2. Using a T8 bit screwdriver, tighten the security lock screw.
3. Turn the locking screw into the integral security screw hole until the security torx locking screw
passes through the other side.
Figure 2: Attach a security torx locking screw on the access point
Callout Description
1 Stainless-steel main mounting bracket attachment to the access point
2 Security torx locking screw to keep the bracket in place
Install the Access Point
Install the Access Point Using the Main Mounting
Bracket
ExtremeWireless™ Access Points AP410i/e 17

Install the Access Point Using the WALL04 Bracket
About This Task
The optional WALL04 (#30516) bracket is used for wall installations, and ships with two Phillips pan
head screws and two screw-in anchors. You must purchase the bracket separately.
Note
The locking tab on the WS-MBI-WALL04 bracket must be on the top side during installation.
Procedure
1. Using the WALL04 bracket as a template, mark and drill two holes on a wall.
Tip
The best practice is to use the "A" and "B" hole templates on the WALL04 bracket to mark
the attachment holes.
Note
When using the "A" or "B" hole template, if the holes are not near the corners of the
bracket, you can break o the corner to minimize the amount of bracket that is visible
behind the access point.
2. Attach the WS-MBI-WALL04 bracket on a wall using two Phillips pan head screws.
Tip
The best practice is to install the screw-in anchors before attaching the pan head screws
during drywall installations.
3. Connect the GE1 cable to the access point.
4. Insert the access point into the WALL04 bracket keyhole posts and slide it into place.
5. Lock the access point at approximately 1/4th in. from the bracket.
Install the Access Point Using the Main Mounting Bracket and Easy-Attach Adapter
About This Task
Use the flat metal easy-attach adapter (#37210) in combination with the main mounting bracket
(#37201) when you do not want to use the screw holes on the main mounting bracket. The easy-attach
adapter extends past the access point housing, thereby making it convenient to easily attach and
remove the access point from a flat surface.
Install the Access Point Using the WALL04 Bracket Install the Access Point
18 ExtremeWireless™ Access Points AP410i/e

Procedure
1. Keep the adapter to the center of the main mounting bracket, push and rotate it.
Figure 3: Flat metal easy-attach adapter being attached to the main mounting
bracket
2. Using the attachment holes on the easy-attach adapter, mark and drill two hole centers on a wall or
a solid flat ceiling.
3. Attach the easy-attach adapter to the wall using two Phillips pan-head screws.
Use screw-in anchors, if needed.
4. Connect the Ethernet cable RJ45 connector into the GE1 port.
5. Place the access point onto the bracket feet and slide it down to lock it in place.
Note
The bracket feet must be pointing up.
Install the Access Point
Install the Access Point Using the Main Mounting
Bracket and Easy-Attach Adapter
ExtremeWireless™ Access Points AP410i/e 19

Install the Access Point Directly on a Wall
About This Task
If you do not want to use the main mounting bracket that ships with the access point, you can install the
access point directly on a wall using two Phillips pan head screws.
Tip
The best practice is to use the main mounting bracket for wall installations.
Procedure
1. Measure and drill two holes 4.100 in. (104 mm) apart from each other on the wall.
2. Insert the Phillips pan head screws into the mounting holes on the wall.
Use screw-in anchors, if needed.
Note
Leave 1/8th in. gap between the screw head and the wall.
3. Connect the Ethernet cable RJ45 into the GE1 port.
4. Align the access point against the screw heads and slide it down.
5. Ensure that the access point is secured in place.
If the access point is loose, unmount it and decrease the distance between the two screw heads.
Then, remount the access point.
Install the Access Point on a Suspended Ceiling or a Drop Ceiling with a
Flat T-bar
About This Task
For suspended ceiling or drop ceiling installation, the main mounting bracket is used directly on the T-
bar. If there is a ceiling tile protrusion, the optional T-bar adapter is attached to the main mounting
bracket prior to T-bar installation.
The access point may be mounted to a suspended or a drop ceiling using:
•#37201, stainless-steel main mounting bracket to a flat 15/16 in. wide T-bar, with flat ceiling tiles
•#37201, stainless-steel main mounting bracket with KT-135628-01 adapter to a flat T-bar
•#37211, WS-MBI-DCFLUSH bracket to a flat T-bar, with flat ceiling tiles
•#30518, WS-MBI-DCMTR01 bracket to a T-bar
Install the Access Point on a Flat T-bar Using Main Mounting Bracket
Before You Begin
Ensure that the T-bar meets the following conditions before installing the main mounting bracket on a
flat T-bar:
•T-bar width must be 15/16 in. (24 mm).
•T-bar bottom must be flat, all the way across the ceiling.
Install the Access Point Directly on a Wall Install the Access Point
20 ExtremeWireless™ Access Points AP410i/e