Eyedro EYEDRO-HOME User manual

Revision: 230628
PRODUCT GUIDE:
EYEDRO-HOME AND
EYEDRO5-EHEM1
SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
©2011-2023 Eyedro Green Solutions Inc. Page | 2
CONTENTS
Introduction.................................................................................................................................................... 4
Overview.................................................................................................................................................... 4
Important Safety Information for Eyedro Monitoring Products .................................................................. 5
Additional Safety Information for Electricity Monitoring Products.............................................................. 6
Box Contents (By Product)............................................................................................................................ 7
EYEDRO-HOME ....................................................................................................................................... 7
EYEDRO5-EHEM1 .................................................................................................................................... 8
Hardware Installation .................................................................................................................................... 9
Locating the Electrical Service .................................................................................................................. 9
Service Box and Distribution Panel ....................................................................................................... 9
Combination Service/Distribution Panel ................................................................................................ 9
Install Current Sensors ............................................................................................................................ 10
Materials You Will Need....................................................................................................................... 10
Tools You Will Need ............................................................................................................................ 10
Procedure (Typical Single Split Phase Service Entrance)................................................................... 10
Procedure (Alternate Applications) ...................................................................................................... 11
Mount Eyedro Device .............................................................................................................................. 15
Materials You Will Need....................................................................................................................... 15
Tools You Will Need ............................................................................................................................ 15
Procedure (Vertical Mount) .................................................................................................................. 15
Procedure (Horizontal Mount).............................................................................................................. 16
Connect Cabling ...................................................................................................................................... 17
Materials You Will Need....................................................................................................................... 17
Tools You Will Need ............................................................................................................................ 17
Important .............................................................................................................................................. 17
Procedure (Ethernet Installations) ....................................................................................................... 17

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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Procedure (Wi-Fi Installations) ............................................................................................................ 17
Internet Connection..................................................................................................................................... 18
Provisioning Wi-Fi (Eyedro-Home Only) ................................................................................................. 19
Materials You Will Need....................................................................................................................... 19
Tools You Will Need ............................................................................................................................ 19
Procedure (Wi-Fi Devices Only) .......................................................................................................... 19
Tips ...................................................................................................................................................... 20
Software Configuration................................................................................................................................ 21
MyEyedro.com......................................................................................................................................... 21
Specifications .............................................................................................................................................. 22
Hardware Specifications.......................................................................................................................... 22
Sensor Specifications .............................................................................................................................. 22
Compliance ................................................................................................................................................. 23
Warranty...................................................................................................................................................... 24
Troubleshooting .......................................................................................................................................... 25
Contact Information..................................................................................................................................... 26

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
©2011-2023 Eyedro Green Solutions Inc. Page | 4
INTRODUCTION
OVERVIEW
Thank you for choosing the Eyedro Electricity Monitoring System. You have taken the first step towards
better awareness of where your energy is being consumed. Awareness can lead to energy savings, cost
savings and peace of mind.
Eyedro Green Solutions Inc. is a software and electronics design company making electricity usage easy
to understand. We provide simple solutions for monitoring your electricity in real-time.
Combined with the MyEyedro cloud service, Eyedro is an affordable, easy to install and scalable
electricity monitor for your home and business. Join thousands of customers already using Eyedro to
keep an eye on their electricity use.
The Eyedro Electricity Monitoring System will help you keep an eye on your electrical consumption. Its
non-invasive design measures electrical current supplied to the building and computes the power
consumed. Data is stored on a remote server 24 hours a day - 7 days a week - 365 days a year. There is
no need to worry about losing your data or running out of storage space. Your data is available for review
from anywhere you have access to the internet - at home, at work or on the go! The easy-to-use interface
allows you to view your current and historical data, daily averages, bill to date and even predict what your
total bill will look like. Use the browser on your mobile phone to walk through your house switching
appliances on and off – you may be surprised by what you learn!
The Eyedro Electricity Monitoring System will help you realize just how much electricity you are wasting
every day and how much money you could save by reducing that waste. You will soon realize that simple
changes in your habits – like turning off lights, unplugging unused equipment, or dialing back the
thermostat – will result in less consumption and more money in your pocket.
If you have any questions about using your Eyedro Electricity Monitoring System please visit
eyedro.com for information, documentation, videos, and answers to frequently asked questions.
PLEASE READ ALL ENCLOSED INSTRUCTIONS PRIOR TO THE INSTALLATION.
EACH STEP OF THE ENCLOSED INSTRUCTIONS MUST BE FOLLOWED CAREFULLY.

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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IMPORTANT SAFETY INFORMATION FOR EYEDRO MONITORING PRODUCTS
The Eyedro Monitoring products (and all components) are designed for INDOOR USE ONLY and
should be installed inside a suitable building or panel. When installing:
DO NOT subject the unit or sensors to excessive temperature, humidity, force, shock, or dust.
DO NOT use or store this product in locations that could adversely affect the product such as
rain, snow, or desert.
DO NOT immerse the unit in water or other liquids. If liquid is spilled over it, remove power, and
clean up the spill immediately with a soft, lint-free, cloth and allow all electronics to fully dry before
attempting to use.
DO NOT use this product where the use of radio frequency products can cause interference in
other critical control equipment (i.e., hospitals).
The Eyedro Monitoring products (and all components) are NOT USER SERVICEABLE. Please contact
Eyedro Green Solutions Inc. if any component appears damaged or faulty.
DO NOT open the case of the unit or tamper with any of the internal or external components.
DO NOT attempt to repair the product by yourself.
DO NOT dispose of this product in your household waste. At the end of its serviceable life please
ensure product is disposed of according to local electrical and electronics equipment disposal
practices.
The following notes apply to Eyedro Wireless products:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
To satisfy FCC RF Exposure requirements for mobile and base station transmission devices, a separation
distance of 20 cm or more should be maintained between the antenna of this device and persons during
operation. To ensure compliance, operation at closer than this distance is not recommended. The
antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
©2011-2023 Eyedro Green Solutions Inc. Page | 6
ADDITIONAL SAFETY INFORMATION FOR ELECTRICITY MONITORING
PRODUCTS
It is important that you observe some simple safety precautions when installing Eyedro Electricity
Monitoring products. The Eyedro Electricity Monitor was designed to be non-intrusive and easy to install.
Typically, there is no need to disconnect any electrical cabling during the installation. However, there are
several safety issues that should be considered when installing and using the system.
UNSURE ABOUT HANDLING ELECTRICAL WIRING? CONSULT A QUALIFIED
ELECTRICIAN FOR SENSOR INSTALLATION.
WARNING: To reduce the risk of electric shock, always open or disconnect circuit from power-
distribution system (or service) of building before installing or servicing current sensors, metering
equipment, or sub-metering equipment.
Installation may require the cover of the main electrical panel to be removed while some wires are still
electrified. Even when the main breaker has been turned 'OFF' certain areas of the panel may still be
dangerous and carry the risk of shock, burn, and electrocution. Installation should be performed by
qualified electrician or duly qualified personnel where required by law. Check with your local
authority having jurisdiction for permit and inspection requirements. DO NOT attempt installation
unless you know where electrified areas within the panel are.
The current sensors clip on to the live cables which supply electricity to your electrical panel and/or
branch circuits and loads. When installing these sensors:
DO NOT install the sensor onto a cable whose current exceeds the rated current of the sensor.
DO NOT install the sensor onto cabling that is loose, wet, or appears damaged (cracked, burned,
bare copper or missing insulation). Contact a qualified electrician and/or your electricity supplier
to report your findings.
DO NOT bend or force the cables during installation.
DO NOT force the sensor onto the cabling if the cable diameter appears to be too large.

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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BOX CONTENTS (BY PRODUCT)
EYEDRO-HOME
Qty
Description
A 1
Eyedro Electricity Module with Ethernet and Wi-Fi connectivity
(EMx.ENWI.2E)
B
2
200A Current Sensors
C 1
Low-voltage Power Adapter
(North American model shown)
D
10ft (3m)
Ethernet Cable

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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EYEDRO5-EHEM1
Qty
Description
A 1
Eyedro Electricity Module with Ethernet connectivity
(EMx.ENET.2E)
B
2
200A Current Sensors
C 1
Low-voltage Power Adapter
(North American model shown)
D
10ft (3m)
Ethernet Cable

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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HARDWARE INSTALLATION
DO NOT CONTINUE WITH THE INSTALLATION OF THE EYEDRO
ELECTRICITY MONITORING SYSTEM UNTIL YOU HAVE READ THE
SAFETY SECTION OF THIS GUIDE.
LOCATING THE ELECTRICAL SERVICE
The electricity panel is typically located in the garage or utility room of the building – although this is not
always the case. The below diagrams show two typical 120/240V single (split) phase electrical service
configurations:
SERVICE BOX AND DISTRIBUTION
PANEL
In some cases, the service entrance wires, from
the utility company, feed into a box that is
isolated from the distribution panel.
In this configuration, current sensors can be
installed on the Line wires in either the service
entrance panel or distribution panel.
COMBINATION
SERVICE/DISTRIBUTION PANEL
In some cases, the service entrance wires, from
the utility company, and main breaker are
integrated into a single main electrical panel.
In this configuration, current sensors are
installed on the Line wires between the main
breaker and the meter.
Main Breaker

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MONITORING SYSTEM
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INSTALL CURRENT SENSORS
MATERIALS YOU WILL NEED
Eyedro Current Sensors
Approved bushing or connector (not included)
Labels (optional – not included)
TOOLS YOU WILL NEED
Flashlight Screwdriver Pliers
PROCEDURE (TYPICAL SINGLE SPLIT PHASE SERVICE ENTRANCE)
Current sensors are installed on the individual line (live/hot) wires only. This must be done inside the
electrical panel or junction box where the electrical connection is separated into the individual line, neutral
and ground wires.
Do not install sensors on neutral or ground wires.
Do not install sensors on extension cords, appliance cords or sheathed cables.
Do not install sensors on wires exceeding the max rating of the sensor.
1. Turn off the power by disengaging the main disconnect switch or turning off the main breaker.
CAUTION: EVEN WITH THE MAIN BREAKER IN THE 'OFF' POSITION, THE SERVICE
ENTRANCE WIRES WILL STILL BE ELECTRIFIED (BEFORE THE BREAKER). EXTREME
CAUTION SHOULD ALWAYS BE TAKEN WHILE WORKING AROUND ELECTRICITY.
2. Carefully remove panel cover(s) to expose service entrance wires.
3. Carefully remove a 'knockout' on the side of the panel and add an approved bushing or connector
to protect the wires that will pass through it.
4. Install one current sensor over each service entrance line wire.
a. Squeeze the clamp to open the sensor.
b. Carefully place the wire in the sensor opening.
c. Carefully close the sensor by releasing the clamp. Ensure the sensor is completely
closed.
5. Optionally, use tape or other label to uniquely identify each sensor at the end of the wire nearest
the connector (i.e., "Sensor 1", "Phase A", etc.).
6. Route sensor cables through the bushing/connector so the plug ends are on the exterior of the
panel.
7. Once all sensors are installed correctly, replace panel cover(s).
8. Turn on the power.

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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PROCEDURE (ALTERNATE APPLICATIONS)
The most common application of Eyedro Electricity Monitoring products is for monitoring of the electrical
service entrance of a building. However, there are other common applications where Eyedro Electricity
Monitoring products are often used. The following sub-sections provide a brief overview of some of the
most common applications.
To use Eyedro Electricity Monitoring products in one of these applications, follow ALL instructions and
precautions from the Service Entrance installation procedure but substitute step 4 to install the sensors
on the line/live conductor of your desired circuit.
BRANCH CIRCUIT MONITORING
Branch circuits are typically used for lighting and receptacles throughout the building. These circuits
can be identified by a single-pole breaker in the electrical panel. Cabling typically consists of black
(line) and white (neutral) conductors with a bare copper (or green) ground conductor.
One (1) sensor is required for monitoring branch circuits. The sensor should be installed on the line
wire of the circuit (typically black).

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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BALANCED BRANCH CIRCUIT MONITORING
Balanced branch circuits are common in split-phase electrical services and typically used for large
appliances throughout the building. Common examples of balanced loads are electric
heaters/baseboards, electric water heaters, air conditioners, heat pumps, pool pumps, etc. These
circuits can be identified by a double-pole breaker in the electrical panel. Cabling typically consists of
black (line 1) and red (line 2) conductors with a bare copper (or green) ground conductor. Note:
these circuits do not have white (neutral) conductors.
One (1) sensor is required for monitoring balanced branch circuits. The sensor should be installed on
either line wire of the circuit (typically black or red).

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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UNBALANCED BRANCH CIRCUIT MONITORING
Unbalanced branch circuits are common in split-phase electrical services and typically used for large
appliances, split receptacles, and sub-panel feeders throughout the building. A typical split-phase
residential service entrance is also an example of a 240V unbalanced circuit. These are circuits with
both 120V and 240V components. Common examples of 240V unbalanced loads are stoves, electric
dryers, kitchen receptacles, sub-panels, etc. These circuits can be identified by a double-pole breaker
in the electrical panel. Cabling typically consists of black (line 1), red (line 2), and white (neutral)
conductors with a bare copper (or green) ground conductor.
Two (2) sensors are required for monitoring unbalanced circuits. The sensors should be installed on
both line wires of the circuit (typically black and red).

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MONITORING SYSTEM
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THREE-PHASE MONITORING (DELTA OR WYE)
Three-phase installations are common in commercial and industrial environments. These installations
require the use of Eyedro Business (ExB*) products. Details and installation instructions for these
products are outside the scope of this document.

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MOUNT EYEDRO DEVICE
MATERIALS YOU WILL NEED
Two (2) #8 (4.2mm) pan head or round head mounting screws (optional – not included)
Double-sided tape (optional – not included)
TOOLS YOU WILL NEED
Screwdriver
PROCEDURE (VERTICAL MOUNT)
1. Write down the 8-digit serial number from the back of the module. This will be required during
software setup.
The serial number will be in the format "123 - 45678"
2. Find a clear area on the wall beside the electrical panel.
Make sure all cables will easily reach the module before securing.
Equipment shall not be mounted within 50.8 mm (2 in) in of any live parts including primary
conductors, primary terminals, primary lugs. This requirement excludes insulated cables.
Equipment attached to the enclosure shall not contact the panel interior insulation.
Mounting provisions shall not be attached to any live part.
Do not install equipment in any area where breaker arc venting exhaust gasses could be re-
directed as a result of equipment installation.
3. Secure the module using either:
a) Screws (recommended method)
i. Drive the two (2) screws into the wall surface through the flange holes on the
sides of the enclosure.
ii. Carefully tighten the screws until snug. Do not overtighten or it may cause
damage to the flange(s).
iii. Ensure secure fit.
b) Double-sided tape
i. Cut several pieces of double-sided tape and place on back of module.
ii. Peel tape backing off.
iii. Press module carefully but firmly against surface to be mounted on.
iv. Hold in place as per tape instructions.
v. Ensure module is held securely in place.

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MONITORING SYSTEM
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PROCEDURE (HORIZONTAL MOUNT)
Mounting is not required for horizontal installations (i.e., on a desktop or shelf). If added security is
desired, follow instructions for vertical mounting using screws or double-sided tape.

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MONITORING SYSTEM
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CONNECT CABLING
MATERIALS YOU WILL NEED
•Ethernet cable
•Low-voltage power adapter(s)
•Tie wraps (optional – not included)
TOOLS YOU WILL NEED
None
IMPORTANT
Ensure all connectors and sockets are free from damage prior to mating them.
Ensure the retention clip on the Ethernet cable is intact.
Never force connectors or apply levering action.
Ensure all connections are secure.
For devices with both Ethernet and Wi-Fi (EYEDRO-HOME), the Ethernet cable must be
plugged in before power is applied to the device for Ethernet communication to be used.
PROCEDURE (ETHERNET INSTALLATIONS)
1. Connect sensor cables to the Eyedro module.
2. Connect one end of Ethernet cable to Eyedro module.
3. Connect the other end of the Ethernet cable to the router (or Internet access point).
4. Connect the appropriate end of the low-voltage power adapter to the Eyedro module.
Monitoring devices use a power supply with a 6V AC output.
5. Plug the other end of the low-voltage power adapter into a nearby AC wall receptacle.
Devices should not be plugged into a UPS (Uninterruptible Power Supply) as they may
result in inaccurate/incorrect measurements.
6. Secure all wiring neatly with tie wraps.
PROCEDURE (WI-FI INSTALLATIONS)
1. Connect sensor cables to the Eyedro module.
2. Connect the appropriate end of the low-voltage power adapter to the Eyedro module.
Monitoring devices use a power supply with a 6V AC output.
3. Plug the other end of the low-voltage power adapter into a nearby AC wall receptacle.
Devices should not be plugged into a UPS (Uninterruptible Power Supply) as they may
result in inaccurate/incorrect measurements.
4. Secure all wiring neatly with tie wraps.

PRODUCT GUIDE: EYEDRO-HOME AND EYEDRO5-EHEM1 SINGLE-PHASE ELECTRICITY
MONITORING SYSTEM
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INTERNET CONNECTION
All Eyedro products are designed to take advantage of the MyEyedro cloud services – thus requiring the
product(s) to be always connected to the internet. There is a small amount of internal memory to store
data in the event of a temporary disruption to your internet service.
For most networks, it only requires that you connect the device to the network with a DHCP server
somewhere on the network. A DHCP server is enabled on most routers by default and will provide
connected hardware with an IP address so they can communicate via the internet.
In some cases, additional security has been added to the local network (firewall, port filtering, etc.)
making some additional configuration necessary. A good test would be to plug a laptop or computer into
the same Ethernet port that you intend to use for your (wired) Eyedro product, or, if installing an Eyedro
Wi-Fi product, provision it to connect to the same Wi-Fi network – if you can open a browser and navigate
the web no additional configuration is likely needed.
A couple of important notes:
•Wi-Fi devices utilize the 2.4GHz frequency band. Ensure your Wi-Fi router supports 2.4GHz
devices.
•For devices with both Ethernet and Wi-Fi (EYEDRO-HOME), the Ethernet cable must be
plugged in before power is applied to the device for Ethernet communication to be used.
•Ethernet devices require connection to an active Ethernet port on your router, switch, or hub.
•Ethernet devices ship with Ethernet patch cords (straight-through). Most routers, switches and
hubs provide crossover functionality, but some old hardware may not. In those cases, it may be
necessary to connect to a specific port or use a crossover cable.
•Ethernet devices communicate via Half-Duplex 10Base-T. Most routers, switches and hubs
provide coexistence, but some may not. In those cases, it may be necessary to configure the
connected port appropriately.
•All devices require a DHCP server somewhere on the network.
•If your network does not have a DHCP server, or it is restricted, you may need to reserve an IP
address for the device based on the MAC address of the device.
•The MAC address of your device will be 60:54:64:XX:YY:ZZ – where XX:YY:ZZ are based on
digits of your module serial number and connectivity method. For example, a module with the
serial number 123-45678 connected via Wi-Fi will have the MAC address 60:54:64:12:36:78.
Devices with both Ethernet and Wi-Fi will substitute the first device specific digit with ‘E’ for the
Ethernet MAC (the Wi-Fi MAC will remain the same) – the above example will become
60:54:64:E2:36:78.
•All devices communicate using port 80 (HTTP) – all communication to/from the device looks like
standard web traffic.
•If you have changed the DNS settings in your router (i.e., to use an ad blocker), try switching
back to use the default settings. Alternately use Google’s DNS servers 8.8.8.8 (primary) and
8.8.4.4 (secondary)

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PROVISIONING WI-FI (EYEDRO-HOME ONLY)
MATERIALS YOU WILL NEED
•None
TOOLS YOU WILL NEED
Phone, tablet, or computer (to connect to the device’s network)
PROCEDURE (WI-FI DEVICES ONLY)
1. Using a phone, tablet, or computer, disconnect from your current Wi-Fi network.
It may be necessary to explicitly deselect ‘auto-connect’. Failing to do so may cause the
provisioning device to switch back to its original network during provisioning.
If your device has an alternate path to the internet (i.e., cellular), it may be necessary to
disable that network connection during provisioning (i.e., turn off cellular).
It may be necessary to temporarily disable your virus scanner during provisioning.
2. Using the same phone/tablet/computer, search for available Wi-Fi networks and connect to the
Wi-Fi network created by your Eyedro device.
The name of the created network will be “Eyedro[xxx-yyyyy]” where xxx-yyyyy matches
the serial number of the device.
3. Open a browser and go to eyedro.com/setup.
If not automatically redirected to the setup page, it may be necessary to enter
192.168.1.1 in the browser URL.
On some mobile devices, you may get a message indicating ‘Sign in’. Click sign in and
you should be redirected to the setup page. If not, refresh the page and/or open a
browser and browse to eyedro.com/setup or 192.168.1.1.
4. Input the Wi-Fi credentials (Network SSID and Password) for the network you would like the
device to connect to in the appropriate fields and click Connect.
5. Reconnect your phone, tablet, or computer to your original Wi-Fi network. Don’t forget to re-
enable your cellular connection and/or virus scanner if you turned them off during provisioning.

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Important note: If the setup is not successful, the device will recreate its own network and
reappear in your available network list. Your device must be connected to the internet before
you will be able to claim it on your MyEyedro Account.
TIPS
When applying power to the device it will run through its startup tests. Approximately 10 seconds after
power has been applied, the status lights will indicate the status of the communication:
Red/Green (both) toggle 2 seconds on/off = Not connected.
oSSID, “Eyedro [xxx-yyyyy]”, should be visible in your available Wi-Fi network list.
Green toggle 2 seconds on/off = Connected.
oDevice is connected to the provisioned network and should appear as ‘Active’ in
MyEyedro.
If the status lights are still not green (connected) after following the procedure, cycle power to the Eyedro
device and try the procedure again – carefully following all instructions and notes.
Wi-Fi connection videos can be found online at the following links:
Eyedro Wi-Fi connection setup via Desktop: video link
Eyedro Wi-Fi connection setup via mobile: video link
Additional tips and troubleshooting advice can be found online at:
Website: eyedro.com
Support: eyedro.com/support
How To: https://eyedro.com/how-to-connect-an-eyefi-to-the-internet/
Troubleshooting: eyedro.com/support-troubleshooting