Eyedro E5B-EW-E3 User manual

Revision: 230608
PRODUCT GUIDE:
EYEDRO ELECTRICITY
MONITORING PRODUCTS

PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS
©2011-2023 Eyedro Green Solutions Inc. Page | 2
CONTENTS
Important Safety Information for Eyedro Monitoring Products...................................................................... 5
Additional Safety Information for Electricity Monitoring Products ................................................................. 6
Box Contents (By Product)............................................................................................................................ 7
Eyedro Business Electricity Monitors ........................................................................................................ 7
Hardware Installation .................................................................................................................................... 8
Install Current Sensors .............................................................................................................................. 9
Materials You Will Need......................................................................................................................... 9
Tools You Will Need .............................................................................................................................. 9
Procedure .............................................................................................................................................. 9
Parallel Feeders................................................................................................................................... 10
Common Circuit Types ........................................................................................................................ 11
Wireless Mesh Best Practices (Mesh Products Only)............................................................................. 17
Mount Eyedro Device(s) .......................................................................................................................... 18
Materials You Will Need....................................................................................................................... 18
Tools You Will Need ............................................................................................................................ 18
Procedure (Vertical Mount) .................................................................................................................. 18
Procedure (Horizontal Mount).............................................................................................................. 19
Connect Cabling ...................................................................................................................................... 20
Materials You Will Need....................................................................................................................... 20
Tools You Will Need ............................................................................................................................ 20
Important .............................................................................................................................................. 20
Procedure (Ethernet Installations) ....................................................................................................... 20
Procedure (Wi-Fi Installations) ............................................................................................................ 21
Procedure (Mesh Installations) ............................................................................................................ 21
Internet Connection..................................................................................................................................... 22
Provisioning Eyedro Wi-Fi ....................................................................................................................... 23

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Materials You Will Need....................................................................................................................... 23
Tools You Will Need ............................................................................................................................ 23
Procedure (Wi-Fi Devices Only) .......................................................................................................... 23
Tips ...................................................................................................................................................... 24
Software Configuration................................................................................................................................ 25
MyEyedro.com......................................................................................................................................... 25
Specifications .............................................................................................................................................. 26
Hardware Specifications.......................................................................................................................... 26
Sensor Specifications .............................................................................................................................. 26
Sensor Specifications (Available Substitutes) ......................................................................................... 27
Compliance ................................................................................................................................................. 28
Warranty...................................................................................................................................................... 29
Troubleshooting .......................................................................................................................................... 30
Contact Information..................................................................................................................................... 31

PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS
©2011-2023 Eyedro Green Solutions Inc. Page | 4
If you have any questions about using your Eyedro Electricity Monitoring System please visit
eyedro.com for information, documentation, videos, and answers to frequently asked questions.
PLEASE READ ALL ENCLOSED INSTRUCTIONS PRIOR TO THE INSTALLATION.
EACH STEP OF THE ENCLOSED INSTRUCTIONS MUST BE FOLLOWED CAREFULLY.

PRODUCT GUIDE: EYEDRO ELECTRICITY MONITORING PRODUCTS
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IMPORTANT SAFETY INFORMATION FOR EYEDRO MONITORING PRODUCTS
The Eyedro Monitoring products (and all components) are designed for INDOOR USE ONLY and
should be installed inside a suitable building or panel. When installing:
DO NOT subject the unit or sensors to excessive temperature, humidity, force, shock, or dust.
DO NOT use or store this product in locations that could adversely affect the product such as
rain, snow, or desert.
DO NOT immerse the unit in water or other liquids. If liquid is spilled over it, remove power, and
clean up the spill immediately with a soft, lint-free, cloth and allow all electronics to fully dry before
attempting to use.
DO NOT use this product where the use of radio frequency products can cause interference in
other critical control equipment (i.e., hospitals).
The Eyedro Monitoring products (and all components) are NOT USER SERVICEABLE. Please contact
Eyedro Green Solutions Inc. if any component appears damaged or faulty.
DO NOT open the case of the unit or tamper with any of the internal or external components.
DO NOT attempt to repair the product by yourself.
DO NOT dispose of this product in your household waste. At the end of its serviceable life please
ensure product is disposed of according to local electrical and electronics equipment disposal
practices.
The following notes apply to Eyedro Wireless products:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
To satisfy FCC RF Exposure requirements for mobile and base station transmission devices, a separation
distance of 20 cm or more should be maintained between the antenna of this device and persons during
operation. To ensure compliance, operation at closer than this distance is not recommended. The
antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.

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ADDITIONAL SAFETY INFORMATION FOR ELECTRICITY MONITORING
PRODUCTS
It is important that you observe some simple safety precautions when installing Eyedro Electricity
Monitoring products. The Eyedro Electricity Monitor was designed to be non-intrusive and easy to install.
Typically, there is no need to disconnect any electrical cabling during the installation. However, there are
several safety issues that should be considered when installing and using the system.
UNSURE ABOUT HANDLING ELECTRICAL WIRING? CONSULT A QUALIFIED
ELECTRICIAN FOR SENSOR INSTALLATION.
WARNING: To reduce the risk of electric shock, always open or disconnect circuit from power-
distribution system (or service) of building before installing or servicing current sensors, metering
equipment, or sub-metering equipment.
Installation may require the cover of the main electrical panel to be removed while some wires are still
electrified. Even when the main breaker has been turned 'OFF' certain areas of the panel may still be
dangerous and carry the risk of shock, burn, and electrocution. Installation should be performed by
qualified electrician or duly qualified personnel where required by law. Check with your local
authority having jurisdiction for permit and inspection requirements. DO NOT attempt installation
unless you know where electrified areas within the panel are.
The current sensors clip on to the live cables which supply electricity to your electrical panel and/or
branch circuits and loads. When installing these sensors:
DO NOT install the sensor onto a cable whose current exceeds the rated current of the sensor.
DO NOT install the sensor onto cabling that is loose, wet, or appears damaged (cracked, burned,
bare copper or missing insulation). Contact a qualified electrician and/or your electricity supplier
to report your findings.
DO NOT bend or force the cables during installation.
DO NOT force the sensor onto the cabling if the cable diameter appears to be too large.

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BOX CONTENTS (BY PRODUCT)
EYEDRO BUSINESS ELECTRICITY MONITORS
Ethernet
+ Wi-Fi
Mesh Description
A
1 -
Eyedro Ethernet/Wi-Fi Electricity Module
(EMx.ENWI.*E)
- 1
Eyedro Mesh Electricity Module
(EMx.NODE.*E)
- 0 - 11
Eyedro Mesh Gateway Module
(EMx.GATE.0N)
B 1-321-32
Current Sensors
(200A sensors shown
3
)
C 1 1 - 21
Low-voltage Power Adapter
(Wall mount North American model shown
3
)
D
10ft (3m)
3ft (0.9m)1
Ethernet Cable
1 Gateway, (1) power supply and Ethernet cable are not included in Wireless Expansion products (ExB-M-*)
2 Number of sensors supported depend on model. ExB-*-E3 = 3, ExB-*-E2 = 2, ExB-*-E1 = 1
3 200A (part number ESCLV-25-200A) standard product. Substitutions available up to 3000A

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HARDWARE INSTALLATION
DO NOT CONTINUE WITH THE INSTALLATION OF THE EYEDRO
ELECTRICITY MONITORING SYSTEM UNTIL YOU HAVE READ THE
SAFETY SECTION OF THIS GUIDE.

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INSTALL CURRENT SENSORS
MATERIALS YOU WILL NEED
•Eyedro Current Sensors
•Approved bushing or connector (not included)
•Labels (optional – not included)
TOOLS YOU WILL NEED
•Flashlight •Screwdriver •Pliers
PROCEDURE
Current sensors are installed on the individual line (/live/hot) conductors only. This must be done
inside the electrical panel or junction box where the electrical connection is separated into the individual
line, neutral and ground conductors.
Do not install sensors on neutral or ground conductors.
Do not install sensors on extension cords, appliance cords or sheathed cables.
Do not install sensors on conductors exceeding the max rating of the sensor.
1. Turn off the power by disengaging the main disconnect switch or turning off the main breaker.
CAUTION: EVEN WITH THE MAIN BREAKER IN THE 'OFF' POSITION, THE SERVICE
ENTRANCE WIRES WILL STILL BE ELECTRIFIED (BEFORE THE BREAKER). EXTREME
CAUTION SHOULD ALWAYS BE TAKEN WHILE WORKING AROUND ELECTRICITY.
2. Carefully remove the electrical panel cover(s) to expose the conductors.
3. Carefully remove a 'knockout' on the side of the panel and add an approved bushing or connector
to protect the low voltage signal wires that will pass through it.
4. Install one current sensor over each line conductor. Use the figures indicated in common circuit
types as guidance.
If installing over a single conductor of a parallel feed, ensure the ampacity of a single
conductor (i.e., total ampacity / feeders) does not exceed the rating of the sensor.
5. Optionally, use tape or other label to uniquely identify each sensor at the end of the wire nearest
the connector (i.e., "Sensor 1", "Phase A", etc.).
6. Route sensor cables through the bushing/connector so the plug ends are on the exterior of the
panel.
7. If provided (sold separately), install panel mount power supply or step-down transformer prior to
replacing the panel cover(s) and route the low voltage side through the bushing/connector so the
plug is on the exterior of the panel.
IMPORTANT: Electricity monitoring devices must be powered by a circuit or
receptacle that is downstream of the panel where the current sensors are installed
8. Replace panel cover(s).
9. Turn on the power.

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PARALLEL FEEDERS
High ampacity services and feeders are often installed with conductors in parallel to reduce pulling
tensions and for easier handling.
Parallel feeders are conductors of the same length, same material, same circular mil area, same
insulation, and terminated in the same manner. In theory, the current flowing through each conductor
will be the same and can be determined by the total ampacity divided by the number of feeder
conductors i.e., 1600A / 4 conductors == 400A per conductor.
The most accurate way to measure would be with a single large sensor around all the parallel
conductors. However, if you want to use a single smaller sensor to monitor you must ensure the
following:
1. The per conductor ampacity does not exceed the rating of the sensor.
2. The number of feeders is noted and set as the current multiplier during setup in the
MyEyedro software.

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COMMON CIRCUIT TYPES
The most common application of Eyedro Electricity Monitoring products is for monitoring of the electrical
service entrance of a building. However, there are other common applications where Eyedro Electricity
Monitoring products are often used. The following sub-sections provide a brief overview of some of the
common and less common applications.
To use Eyedro Electricity Monitoring products in one of these applications, follow ALL instructions and
precautions from the current sensor installation procedure but substitute step 4 to install the sensors on
the line conductor of your desired circuit.
3-PHASE WYE MONITORING

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3-PHASE DELTA MONITORING
Note: The sensor position is the same for Delta, High-Leg Delta or Corner Grounded Delta systems.

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SPLIT (SINGLE) PHASE MONITORING

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SINGLE PHASE BRANCH CIRCUIT MONITORING
Branch circuits are commonly used for lighting and receptacles throughout the building. These circuits
can be identified by a single-pole breaker in the electrical panel. Cabling typically consists of black
(line) and white (neutral) conductors with a bare copper (or green) ground conductor.
One (1) sensor is required for monitoring single phase branch circuits or loads. The sensor should be
installed on the line conductor of the circuit (often black).

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BALANCED BRANCH CIRCUIT MONITORING
Balanced branch circuits are commonly used for electric heaters/baseboards, electric water heaters,
air conditioners, heat pumps, pool pumps, etc. These circuits can be identified by a double-pole
breaker in the electrical panel. Cabling typically consists of black (line 1) and red (line 2) conductors
with a bare copper (or green) ground conductor. Note: these circuits do not have white (neutral)
conductors.
One (1) sensor is required for monitoring balanced branch circuits. The sensor should be installed on
either line conductor of the circuit (typically black or red).

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UNBALANCED BRANCH CIRCUIT MONITORING
Unbalanced branch circuits are commonly used for large loads with multiple voltage requirements,
split receptacles, and sub-panel feeders throughout the building. These circuits can be identified by a
double-pole breaker in the electrical panel. Cabling typically consists of black (line 1), red (line 2), and
white (neutral) conductors with a bare copper (or green) ground conductor.
A typical split-phase residential service entrance is an example of a 240V unbalanced circuit.
Two (2) sensors are required for monitoring unbalanced circuits. The sensors should be installed on
both line conductors of the circuit (typically black and red).

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WIRELESS MESH BEST PRACTICES (MESH PRODUCTS ONLY)
Eyedro Mesh Electricity Monitoring (ExB-M*) products have all the same features as the non-wireless
version but do not require a network connection near the point where the sensors are installed. The
modules will communicate with each other over their own private wireless network so that the sensors
can be installed where you need them, and the gateway module can be located near an available RJ45
Ethernet network connection.
Eyedro mesh products operate on a custom wireless protocol operating on the 2.4GHz frequency band.
Operating range varies for each installation depending on the distance between and the number (and
material) of obstructions the wireless communication must pass through and how much other wireless
traffic there is in the area.
To achieve the best performance in wireless installations the following guidelines should be followed:
1. Minimize the number of obstructions between modules where possible (interior/exterior walls,
floors, windows, trees, etc.). Line of sight provides the best performance.
2. Minimize the number of 2.4GHz radiators near the modules and in the surrounding environment
(Wi-Fi routers, Wi-Fi devices, Bluetooth devices, microwaves, ZigBee/IEEE 802.15.4 wireless
devices).
3. If multiple Eyedro mesh devices are in the same area, create a physical separation between the
modules. There should be a minimum separation of at least 24” (60cm).
4. If using a Wi-Fi bridge device for connectivity, create a physical separation between Eyedro
module(s) and Wi-Fi bridge. There should be a minimum separation of at least 24” (60cm). If
possible, plug the two devices into separate receptacles.
5. Modules should be secured in position with screws, Velcro tape or by other means. Do not let the
device hang by the wires. Doing so may affect the signal quality and/or cause damage.
6. Keep the area around the Eyedro module free from metallic objects.
7. Do not mount the Eyedro module on the metal electrical panel - if unavoidable, put an insulating
material, like wood or foam, between the Eyedro module and the metal.
8. Do not seal the Eyedro module in the electrical panel or other metal enclosure.

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MOUNT EYEDRO DEVICE(S)
MATERIALS YOU WILL NEED
•Two (2) #8 (4.2mm) pan head or round head mounting screws (optional – not included)
•Double-sided tape (optional – not included)
TOOLS YOU WILL NEED
•Screwdriver
PROCEDURE (VERTICAL MOUNT)
1. Write down the 8-digit serial number from the back of the module. This will be required during
software setup.
The serial number will be in the format "123 - 45678"
2. Find a clear area on the wall beside the electrical panel (or router in the case this is the Eyedro
Wireless Gateway Module).
Make sure all cables will easily reach the module before securing.
Equipment shall not be mounted within 50.8 mm (2 in) in of any live parts including primary
conductors, primary terminals, primary lugs. This requirement excludes insulated cables.
Equipment attached to the enclosure shall not contact the panel interior insulation.
Mounting provisions shall not be attached to any live part.
Do not install equipment in any area where breaker arc venting exhaust gasses could be re-
directed as a result of equipment installation.
3. Secure the module using either:
a) Screws (recommended method)
i. Drive two (2) screws into the wall surface through the flange holes on the sides of
the enclosure.
ii. Carefully tighten the screws until snug. Do not overtighten or it may cause
damage to the flange(s).
iii. Ensure secure fit.
b) Double-sided tape
i. Cut several pieces of double-sided tape and place on back of module.
ii. Peel tape backing off.
iii. Press module carefully but firmly against surface to be mounted on.
iv. Hold in place as per tape instructions.
v. Ensure module is held securely in place.

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PROCEDURE (HORIZONTAL MOUNT)
Mounting is not required for horizontal installations (i.e., on a desktop or shelf). If added security is
desired, follow instructions for vertical mounting using screws or double-sided tape.

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CONNECT CABLING
MATERIALS YOU WILL NEED
•Ethernet cable
•Low-voltage power adapter(s)
•Tie wraps (optional – not included)
TOOLS YOU WILL NEED
•None
IMPORTANT
Ensure all connectors and sockets are free from damage prior to mating them.
If applicable, ensure the retention clip on the Ethernet cable is intact.
Never force connectors or apply levering action.
Ensure all connections are secure.
For devices with both Ethernet and Wi-Fi (ExB.ENWI.*E), the Ethernet cable must be plugged
in before power is applied to the device for Ethernet communication to be used.
PROCEDURE (ETHERNET INSTALLATIONS)
1. Connect sensor cables to the Eyedro module.
2. Connect one end of Ethernet cable to Eyedro module.
3. Connect the other end of the Ethernet cable to the router (or Internet access point).
4. Connect the appropriate end of the low-voltage power adapter to the Eyedro module.
Electricity monitoring devices (with sensors) use a power supply with a 6V AC output.
5. Plug the other end of the low-voltage power adapter into a nearby AC wall receptacle.
Devices should not be plugged into a UPS (Uninterruptible Power Supply) as they may
result in inaccurate/incorrect measurements.
Electricity monitoring devices (with sensors) must be powered by a receptacle that is
downstream of the panel where the current sensors are installed.
6. Secure all wiring neatly with tie wraps.