FAAC 4402 User manual

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Installation Instructions
IP/WiFi Intercom
Part No. 4402
PROFESSIONAL INSTALL ONLY
FAAC International Inc.
Headquarter & East Coast Operations
3160 Murrell Rd
Rockledge, FL 32955
Tel. [phone]
www.faacusa.com
FAAC International Inc.
West Coast Operations
357 South Acacia Avenue
Fullerton, CA 92831
Tip: Site Survey BEFORE you begin.
See Page 4-5!
v1.0

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Index
Section
Pages
PHASE 1 –SITE SURVEY
3-5
Site Survey (LAN)
4
Site Survey (WiFi)
5
PHASE 2 –PRODUCT OVERVIEW
6-12
Overview of Call Points
7
PCB Module In Detail
8-9
Technical Specifications
10-12
PHASE 3 - SETUP
13-24
Configure Before Install
14
Connect to network using WiFi
15-18
Connect to network using LAN Cable
19-20
Time Sync & Testing
21-22
Answering on Android
23
Answering on iOS (Apple)
24
PHASE 4 - INSTALLATION
25-33
How to Achieve & Maintain IP55 Rating
26
Installation (Wi-Fi) & (LAN Cable)
27
Power & Solar Power
28
LAN Cable & WiFi Setup Example
29
PCB Wiring Example
30
Adding Additional APP Users
31
Sound, Volumes and Speech / Intercom & Device Sound Options
32
Using Keypad Codes
33
PHASE 5 –ADVANCED SETUP
34-50
Feature Shortcuts & Settings Overview
35
Standard Features
36
Edit Intercom Details / Add a New Device ID
37
Ringtones of In-app Call / Check APP version
38
Check Intercom Firmware / Add, Edit or Delete Users & Logins
39
Adjust Relay Trigger Times / Adjust Intercom Time
40
Wi-Fi Settings / Adjust Maximum Monitoring Time
41
Adjust Maximum Talking Time / Adjust Maximum Calling Time
42
Reboot Intercom / Simplex / Duplex Audio Selection
43
Advanced Feature Overview / Notifications
44
Auto Relay Times / Camera Stream Resolution
45
Activity Log
46
Keypad Codes
47
PROX Cards/Tag IDs
48
Voicemail Option for missed Callers / Motion Detection Option
49
Troubleshooting
50-51
App Updates / Firmware Updates
52
Intercom Maintenance / Environmental Information / Ingress
53
Warranty
54-55
Regulatory Compliance
56

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PHASE 1
Site Survey

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Site Survey (LAN)
The Praetorian Guard is designed to transmit the video and audio stream using on average
400 KBit/sec (peaking to 1Mbps). This loosely translates to requiring a minimum of 1.5Mbps
UPLOAD speed on the network that the intercom is connected to. The higher the upload
speed the better quality of image up to an approx. max of 4Mbps upload speed.
If you do not have sufficient upload speed then please look at upgrading your internet package,
if possible.
Please consult someone with network knowledge if you need help with these steps.
LAN Cable Distance
My LAN cable run does not exceed 320ft in
total distance. If it does then a powered switch
is required to be fitted in-line to extend the
signal.
Upload Speed
I have at least 1.5 Mb UPLOAD speed. If not
STOP! This system may operate intermittently
remotely or have delayed PUSH notifications.
Mbs
Slow Fast

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Site Survey (Local WiFi)
WiFi
Mbs
Slow Fast
WIFI Signal
I have some WiFi signal at the gate with my
phone! If not, STOP. You will need some form
of WiFi extender, or repeater, or LAN/CAT5
cable!
Upload Speed
I have at least 1.5 Mb UPLOAD speed. If not
STOP! This system may operate intermittently
remotely or have delayed PUSH notifications.
YES!
My WiFi Internet Security is WPA, WPA2,
WPA3 or better.
Total distance of WiFi range will depend heavily on the property network setup.
Max distance is 60m based on using a basic home router passing through 1
exterior wall. For the most reliable connection utilize the LAN or 4G Router options.
WiFi Signal Explained
Poor = System may not show ONLINE. Signal may drop out regularly or cause
delay’s on the video loading or stop notifications receiving from being sent.
Fair = System will operate as expected in most instances. Signal may drop out from
time to time or cause delay’s on the video loading or stop notifications receiving
from being sent.
Good / Excellent = System will operate as expected in all instances. Signal should
never drop or cause delay’s on the video loading
Please consult with the person that configured the Wi-Fi network on the premise if you
need help with these steps.

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PHASE 2
Product Overview

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Overview of Call Point
Now let’s have a look inside…
Keypad
Security
Screws
Camera
Night vision LEDS
(short range, up to
5 feet)
Speaker
Module
Call
Button
WiFi
Antenna
12-24v
IN
SLAVE IN
1 2 3
12-24v
OUT
SLAVE OUT
1 2 3
101101
50V
RVT
16V
VT
220
Pedestal
mounting holes
IP PCB
Camera
module
Keypad
Module
Call button
Surge
PCB

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Main Module in Detail…
Keypad Module in Detail
RJ45 Socket
Hard Reset
Button
WiFi Antenna SMA
Connector
Micro SD
Card Slot
Volume ‘POT’
Keypad Data Cable
Connections
Push Button, Mic &
Speaker Connections
24V DC
Input
Voltage Outputs
Direct LAN cable
Connection
Intercom ID
LED Indicators
RED = Network Connection
BLUE = Power
Direct Hotspot Button
Relay 1
N/O–COM–N/C
Push to
exit input
(EG/COM)
Relay 1
N/O–COM–N/C
12-24v
IN
SLAVE IN
1 2 3
12-24v
OUT
SLAVE OUT
1 2 3
Baud Rate
Jumper Link
IN
Connections
DATA
Transfer IN
DC
Voltage In
OUT
Connections

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Overview of Surge PCB
Earth Rod MUST be
connected for warranty.
Power Output
NOT USED
24v INPUT –Use provided power supply or hook
up to 24v solar system. (DO NOT USE 12v HERE)
12v DC –Battery backup
1 Amp Quick Blow Input Fuse (REPLACEABLE)
12V | 24 IN | SOL |OUT
Must use a 30W solar panel (minimum) with 24v 10Ah.

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Technical Specifications
GENERAL
Front Panel
Powder Coated Marine Grade Stainless Steel BS316 Front Plates with
3mm Acrylic on Design Marine Grade Stainless Steel BS316 Modular
Plates
Hood Cover
Powder coated Aluminium
Mounting Housing
(Backbox)
Marine Grade Stainless Steel BS316
Call Button
Stainless-steel button with illuminated LED Ring
Weatherproof
IP55
Approvals
CE, FCC
Operating Temp.
-25 to +55°C / -13 to 131°F
Humidity 10 to 85 % RH (non-condensing)
Power Supply
24V DC
Power Consumption
IP PCB w/Keypad
Standby = 96mA
Operating = 500mA
Peak = 2000mA
Solar Power
30Watt Solar Panel (minimum)
24V 10AH
System Requirements
Mobile device: Newest iOS on iPhone/iPad,
newest Android on Smartphone/Tablet
Internet: High-Speed Landline Broadband
Internet connection, DSL, cable or fibre optic,
no socks or proxy server. Min. suggested upload speed of 1.5Mbps,
Network: Ethernet Network, with DHCP / WIFI 2.4GHz/5.8GHz (with
applicable antenna)
Recommended Installation
Height
Camera lens should be at a min. height of
145 cm (57 in). Before the installation please
determine your optimal installation height.
KEYPAD MODULE
Power Supply
24V DC
Steel Keypad Module
12 Square Metal Keys
Blue illumination
Keypad Codes configurable via App,
VIDEO
Camera
HD 720p, dynamic (VGA –HD)