FAAC 4401 User manual

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Installation Instructions
4G Cellular Intercom with Video
Part No. 4401
PROFESSIONAL INSTALL ONLY
FAAC International Inc.
Headquarter & East Coast Operations
3160 Murrell Rd
Rockledge, FL 32955
Tel. [phone]
www.faacusa.com
FAAC International Inc.
West Coast Operations
357 South Acacia Avenue
Fullerton, CA 92831
Tip: Site Survey BEFORE you begin.
See Page 4!
v1.0

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Index
Section
Pages
PHASE 1 –SITE SURVEY
3-4
Site Survey (4G Router)
4
PHASE 2 –PRODUCT OVERVIEW
5-13
More Detail….
6
PCB Module Overview
7-9
Technical Specifications
10-13
PHASE 3 –SETUP 4G
14-16
PHASE 3 –SETUP 4G (Continued)
17-26
4G Setup Intercom on App
18-22
Time Sync & Testing
23-24
Answering on Android
25
Answering on iOS (Apple)
26
PHASE 4 - INSTALLATION
27-34
How to Achieve & Maintain IP55 Rating
28
Power & Antenna
29
Solar Power
30
Wiring Example
31
Adding Additional APP Users
32
Sound, Volumes and Speech / Intercom & Device Sound
Options
33
Using Keypad Codes
34
PHASE 5 –ADVANCED SETUP
35-50
Feature Shortcuts & Settings Overview
36
Standard Features
37
Edit Intercom Details / Add a New Device ID
38
Ringtones of In-app Call / Check APP version
39
Check Intercom Firmware / Add, Edit or Delete Users & Logins
40
Adjust Relay Trigger Times / Adjust Intercom Time
41
Wi-Fi Settings / Adjust Maximum Monitoring Time
42
Adjust Maximum Talking Time / Adjust Maximum Calling Time
43
Reboot Intercom / Simplex / Duplex Audio Selection
44
Advanced Feature Overview / Notifications
45
Auto Relay Times / Camera Stream Resolution
46
Activity Log / Auto Reboot
47
Keypad Codes
48
PROX Cards/Tag IDs
49
Voicemail Option for missed Callers / Motion Detection Option
50
Troubleshooting
51-52
App Updates / Firmware Updates / Extra Resources
Intercom Maintenance / Environmental Information / Ingress
How to Change Router APN / Check Signal
Warranty
Regulatory Compliance / Declaration of Conformity
53
54
55-57
58-59
60

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PHASE 1
Site Survey

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Mbs
Slow Fast
Site Survey (4G Router)
YES!
I have 4G signal at the gate with my phone! If
not, STOP. You will need some! Try a different
network provider.
Upload Speed
I have at least 1.5 Mb UPLOAD speed. If not
STOP! This system may operate intermittently
remotely or have delayed PUSH notifications.
The Praetorian Guard is specially designed to transmit the video and audio stream using on
average 400 KBit/sec (peaking to 1Mbps). This loosely translates to requiring a minimum of
1.5mbps UPLOAD speed on the network that the intercom is connected to. The higher the
upload speed the better quality of image up to approx. 4mbps.
If you have a good GSM signal for the network being used you can expect to have an upload
speed of up to 10mbps.
Note: When using our 4G access point the upload speed will be influenced by the GSM signal
being received. With a high signal level the access point can pull approx. 10mbps upload.

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PHASE 2
Product Overview

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More Detail….
Microphone
Keypad
Security Screws
Camera
Night vision LEDS
(short range, up to
5 feet)
Speaker Module
Call Button
4G Antenna
Pedestal
mounting holes
keypad module
Surge board
4G Router
PCB
Main IP PCB
Camera
module
Call button

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Main IP Module in Detail…
Keypad in Detail
SLAVE IN
SLAVE OUT
12-24V
OUT 12 3
12-24V
OUT 12 3
RJ45 Socket
Hard Reset
Button
Antenna SMA Connector
Micro SD
Card Slot
Volume ‘POT’
Keypad Data Cable
Connections
Push Button, Mic &
Speaker Connections
24V DC
Input
Voltage Outputs
Direct LAN cable
Connection
Intercom ID
LED Indicators
RED = Network Connection
BLUE = Power
Direct Hotspot Button
Relay 1
N/O–COM–N/C
Push to
exit input
(EG/COM)
Relay 1
N/O–COM–N/C
Slave OUT
Connection
s
DC
Voltage
In
Slave IN
Connections
DATA
Transfer IN
Master only/Auxiliary
(Baud rate on older
units) Jumper Link

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101
50V
RVT
16V
VT
220
Overview of 4G Router PCB
GSM 4G
Antenna
24v DC INPUT
LAN
1
LAN
2A
PCB boot status
LEDs
LAN 2B
Pre-connected LAN
cable to WIFI PCB
LAN Socket.
LAN1 –Only required if APN needs
changed to match the SIM being used.
LAN port
activity LEDs
GSM Signal
Level LEDs
This module will come with the APN pre-set for the T-Mobile network.
Once the SIM has been setup with a data package then this module will provide an
internet connection for the main PCB
Please contact support if you need assistance programming a different APN for another
network And you will need to have ready the APN of the SIM card you activate before
programming can be done.
Be aware a laptop with RJ45 connection on site will be required to complete this
process.
PCB BOOT STATUS LED’s
When the PCB has successfully booted up you should have activity on all 3 LEDs:
RED: Constant ON = PCB Powered ON |Constant OFF = PCB Powered OFF
GREEN: Steady Flash = Connected to Network|Constant OFF = Not Connected
BLUE: Steady Flash = Standby Mode |Constant OFF = Booting / OFF
LAN PORT ACTIVITY LED’s
The 2 LEDs behind LAN 1 Port will flash GREEN when you have connection activity.

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Overview of Surge PCB
12V | 24 IN | SOL |24 OUT
Earth Rod MUST be
connected for warranty.
24v Output via flex cable to main PCB
NOT USED
24v INPUT –Use provided power supply or hook
up to 24v solar system. (DO NOT USE 12v HERE)
12v DC –Battery backup
250v 1 Amp 5x20mm Quick Blow Input Fuse
(REPLACEABLE)
Must use a 30 Watt solar panel (minimum) and at least 2 x
10Ah batteries to supply a regulated 24v
250v 1 Amp 5x20mm Quick Blow Input Fuse
(REPLACEABLE)

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Technical Specifications
GENERAL
Front Panel
Portrait Orientation
AB/ABK = 3mm Acrylic on Architectural Design Marine Grade Stainless
Steel BS316 Front Plate
AS/ASK = 3mm Marine Grade Stainless Steel BS316 on Architectural
Design Marine Grade Stainless Steel BS316 Front Plate
FS/FSK = Flush Design Marine Grade Stainless Steel BS316 Front Plate
IMP/IMPK = 3mm Acrylic on Imperial Design Marine Grade Stainless
Steel BS316 Front Plate
Modular = Powder Coated Marine Grade Stainless Steel BS316 Front
Plates with 3mm Acrylic on Design Marine Grade Stainless Steel BS316
Modular Plates
Landscape Orientation
PED = Pedestal Surface Mount
Hood Cover
(MOD, IMP(K), PED ver)
Powder coated Aluminium
Mounting Housing
(Backbox)
Marine Grade Stainless Steel BS316
Call Button
Stainless-steel button with illuminated LED Ring
Weatherproof
IP55
Approvals
CE, FCC
Dimensions
See Datasheets
Operating Temp.
-25 to +55°C / -13 to 131°F
Power Supply
24V DC
Power Consumption
IP PCB w/Keypad & Prox
Standby = 96mA
Operating = 500mA
Peak = 2000mA
Solar Power
30Watt Solar Panel (minimum)
24V 10AH